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Nickelodeon Hotels & Resorts Punta Cana - Gourmet All Inclusive

5.0 out of 5.0

Nickelodeon Hotels & Resorts Punta Cana - Gourmet All Inclusive

5.0 out of 5.0

Recent guest reviews

It was Just OK. For a nickelodeon Resort it does not feel like one. Besides the water park, you really cant tell in the resort if its a nickelodean theme.

Family friendly hotel. Kids and parents have a great time Hotel staff very entertaining and engaging with children. Just kidding staff amazing with children. All children wanted to return to see what fun activities they had planned. Fun nightly activities for kids as well as adults ( e.g. beach party,magician,character show). Pleasently pleased with variety of food.

Excellent staff, installations, spa and kids clubs

Ok staff 5star Hotel very clean and nice for the kids they enjoy the splash is just water with green should be more dense ($85 over price) 3 nights is ok for us after that is a routine The beach you will never get inside beautiful san but in summer to many waves no way to go inside 7/18/2018 summer time I think the price in the no far future they will have to reduce a lot. Or make more attractions the kids pool they enjoy but same after 2 or 3 day is enough Also have the choice to go outside and do other things horse,cave drive some cars Transport front airport to hotel with $50 or $60 there are a lot of options outside the airpot also outside the hotel

Having visited the DR on 3 other occasions, I have to say this was by far the LEAST enjoyable stay. My husband and I used the words "starving" on more than one occasion during our trip! Unlike other resorts we visited, this resort did not offer a lot of food choices and there were times during the day that NO FOOD WAS AVAILABLE AT ALL. Three "RESERVATION ONLY RESTAURANTS" were a joke because for the entire week of our stay, NOT ONE RESERVATION WAS AVAILABLE! We ate all our meals in the "Buffet Restaurant" and that got pretty tiresome and repetitive by the 6th day. Aside from the waterpark, I don't know what qualifies this as a kids-orientated resort. There was very little for kids to do all day except stay at the waterpark and visit the Sports Hub, which had ping pong, air hockey, pool and foosball. That entertained us for about an hour. It was a long walk from the main resort to the water park, and then another long walk to the sports hub. Trolleys were advertised, but very rarely came to provide transport, and we had to walk to every destination. As with every resort, some staff members were exceptional, and some, like the personal concierge assigned to each section of rooms, were not at all helpful. This was a pretty disappointing experience, considering the price tag was the same as a stay at Hard Rock, which had non-stop food, activities, pools, and a very lively atmosphere. We would not return to this resort.

My husband and I traveled with two kids 5 (almost 6) and a 4.5 years old to Nickelodeon from the U.S. I got sick from something I ate (I have no clue what it could have been on that FIRST DAY since we ate at different restaurants but I think it must have been something from the Buffet Style restaurant called Sugarcane) and I was out for a full day and had stomach cramps for two days after.. My husband ate uncooked seafood (which he usually loves and orders in the US) at the Asian restaurant called WOKWOK and got sick immediately after and wasn't 100% even a few days later when we had to fly back home.. Please be careful what you ate at these restaurants and pack stomach medicine for the whole family! We are very lucky our children didn't get sick too-that would have been extra miserable! OTHER THAN THAT...we had a good trip :)

Our stay was wonderful Although we were not greeted with a welcome drink or a slime drink for the kids were greeted with warm towels to wash our hands however we had a very pleasant day we had a large group with us probably around 25 to 30 people and the staff was very accommodating Drago was our personal concierge and he was terrific with helping organize family dinners and activities the food was very good the staff was very attentive and everything was beautiful and very clean

Great time. Great weather. Very pleasant staff, lots to offer.

The resort facilities are very nice. However, the concierge is not helpful. I went the first full day of my vacation, to the concierge office to plan my stay. I was immediately directed to a resort presentation. I stated numerous times that if this is a timeshare presentation, please do not waste my time. I went to this presentation which was exactly like a time share minus the maintience fee. I was told that for a cost between $25,000-60,000, I could join their Prestige Travel group. I declined. I was livid because this was a “timeshare like” offer. The “concierge” at this resort is there to make sales for this travel company, and they did not help me plan one experience during my stay. In fact, the person who was my “personal concierge” seemed too busy to address me the day after the presentation because he was trying to sale new people on the travel service. I then asked another concierge person about reservations for the week and I was told the most popular restaurant on the resort was booked. It was not until later in my stay, that I discovered that a travel club member received reservations for this restaurant after I asked. Apparently, travel club members get priority over regular paying guests. It was very difficult to get anything done at this resort. It is extremely hard to speak to hotel management that can actually make things happen. You are turfed to people that can do very little to truly rectify concerns. I was dissapointed with this resort overall.

My daughter and I went to the NIck Resort for 4 days. Best gateway for kids. We had a pad swim up suit for 4 days and 3 nights. If going stay for at least 5 days to enjoy this beautiful resort. The room was beautiful, hotel staff for the majority was super kind and friendly, food and drinks were good as well. You need a reservation to have dinner at all restaurants, but two out of nine restaurant. The resorts offers so many activities I wish we would’ve stay a couple more nights.

We just returned from a week long vacation. We had a regular room. Our kids are 1 and 3 and loved the baby pool and warmed up to the nick place water park after a few days. We did the character breakfast this morning as well. The people are friendly and from staying at other numerous all inclusive I can tell you the food was way above average. Kids loved the burgers and fries, hot dogs, chicken nuggets. The food at the reserved restaurants was great and the food came quick when needed. Only cons to this place would be the lack of services ie bar/drinks/towels around the tiny baby pool as well as when you pay the extra charge for the character breakfast and the food choices weren’t any greater then the normal breakfast that is included. Overall we loved this resort. The nightly live music and movies and snacks for the kids- cotton candy and fresh popcorn were always a great night cap!

The place has a lot of potential. Our 7 year old loved the kids club and the pools and beach were very nice! Our daughter also really enjoyed the children’s show in the theater (which is not advertised anywhere so be sure to ask about it!) The food was ok. We just had numerous maintenance issues with our room - couldn’t use the hotel provided hair dryer as when we used it the power went out, doors into the closets wouldn’t stay shut so lights inside then were constantly on. We also had a very loud cricket in our room! I did go and speak to Ortiz, a manager about the issues. A few days later they had not been fixed. We will not be going back..

This resort is not worth the money dont spend your money reserving in this resort some staff are nice. Allot of lack of communication. Worst of all everything is far so you need to take a cart to go to places. The food was ok they need more food selection. They give you a hard time to make any type of reservation changes. This resort is not worth the cost.

Great time for my daughter, wonderful customer service. Amazing vacation.

Everything from this hotel is amazing! Dont waste your time with the whole "free massage" if you go to a meeting for 60 minutes offering a discount package they have. They wanted 26,000.00 and I wasted 2.5 hours! No thank you! Other than that everything was perfect!

Hotel was great. Staff not so much. Was at nick hotel prior to hurricane Irma. My flight was cancelled the day of hotel evacuation. Hotel transported guests to Safer part of the island ( which I am great fun for), but once we reached our new destination I was left to find a new hotel room and transportation by myself. Being in a foreign country, unable to speak Spanish with no form of communication. They should have offered their guests some assistance under these extreme stressful circumstances. Staff with very poor communication

Staff was friendly, food was good. The best part (not sure if this is good or bad) it didn't look or act like a kids resort. Yes it has kid playground, water park & game rooms but it was blended in with what you would expect from an adult only resort.

Great time great people great food very clean the beach is wonderful

Uvero Alto Punta Cana

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Nickelodeon Hotels & Resorts Punta Cana - Gourmet All Inclusive is located 5.5 mi (8.8 km) from Macao Beach and 10.6 mi (17.1 km) from Hard Rock Golf Club at Cana Bay. This 208-room, 5-star resort has a full-service spa, a free water park, and 9 restaurants. It's on the beach and also within a 30-minute drive of Iberostar Golf Course and Punta Blanca Golf Course.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 11 AM. This resort is home to 9 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with digital channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free minibar items, a balcony or patio, and an MP3 dock.


Property features

Guests of Nickelodeon Hotels & Resorts Punta Cana - Gourmet All Inclusive have access to a full-service spa, a free water park, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 80 per person one way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive resort include a children's pool, a fitness center, and a spa tub.

Room options

Pad Suite

King 1 | Full 2 | Sleeps 4

Flat Swim-Up suite

King 1 | Sleeps 4

Flat Suite

King 1 | Sleeps 4

Swank Plunge Pool Suite

King 1 | Sleeps 4

Guest reviews for Nickelodeon Hotels & Resorts Punta Cana - Gourmet All Inclusive

Everyone (33) Family (3)
5
Everyone

By on Nov 5, 2018

Review comment responded on Nov 6, 2018

Dear Anonymous, Thank you so much for the 5 stars review!

4
Everyone

By on Nov 4, 2018

Review comment responded on Nov 4, 2018

Dear Anonymous, Thank you very much for your 5 stars review!

3
Everyone

It was Just OK. For a nickelodeon Resort it does not feel like one. Besides the water park, you really cant tell in the resort if its a nickelodean theme.

By , from San Diego USA on Oct 27, 2018

Review comment responded on Oct 30, 2018

Dear Rik, We aprecciate you took the time to provide us with your feedback. We regret to learn that you didnt feel the Nickelodeon vibe while in our hotel. We would like to have the opportunity to change your percepction and provide you and your family with an unique Nickelodeon Experience! Sincerely,

5
Everyone

Family friendly hotel. Kids and parents have a great time Hotel staff very entertaining and engaging with children. Just kidding staff amazing with children. All children wanted to return to see what fun activities they had planned. Fun nightly activities for kids as well as adults ( e.g. beach party,magician,character show). Pleasently pleased with variety of food.

By , from Astoria, N.Y. on Oct 26, 2018

Review comment responded on Oct 30, 2018

Thank you for your review, Peter!! It is great to know about the good time you and your family had while in our property. Especially since you expressed satisfaction with the entertainment offered, the activities and the food!! We cant wait to have you all visiting us again!!

5
Everyone

Excellent staff, installations, spa and kids clubs

By , from NY on Aug 17, 2018

Review comment responded on Aug 21, 2018

Dear Coco, Thanks for this perfect review! We hope to have you and your family visiting us again really soon. Sincerely,

5

good hotel

Everyone

Ok staff 5star Hotel very clean and nice for the kids they enjoy the splash is just water with green should be more dense ($85 over price) 3 nights is ok for us after that is a routine The beach you will never get inside beautiful san but in summer to many waves no way to go inside 7/18/2018 summer time I think the price in the no far future they will have to reduce a lot. Or make more attractions the kids pool they enjoy but same after 2 or 3 day is enough Also have the choice to go outside and do other things horse,cave drive some cars Transport front airport to hotel with $50 or $60 there are a lot of options outside the airpot also outside the hotel

By , from miami on Jul 21, 2018

Review comment responded on Jul 22, 2018

Dear Juan, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Sincerely,

2

disappointed!

Everyone

Having visited the DR on 3 other occasions, I have to say this was by far the LEAST enjoyable stay. My husband and I used the words "starving" on more than one occasion during our trip! Unlike other resorts we visited, this resort did not offer a lot of food choices and there were times during the day that NO FOOD WAS AVAILABLE AT ALL. Three "RESERVATION ONLY RESTAURANTS" were a joke because for the entire week of our stay, NOT ONE RESERVATION WAS AVAILABLE! We ate all our meals in the "Buffet Restaurant" and that got pretty tiresome and repetitive by the 6th day. Aside from the waterpark, I don't know what qualifies this as a kids-orientated resort. There was very little for kids to do all day except stay at the waterpark and visit the Sports Hub, which had ping pong, air hockey, pool and foosball. That entertained us for about an hour. It was a long walk from the main resort to the water park, and then another long walk to the sports hub. Trolleys were advertised, but very rarely came to provide transport, and we had to walk to every destination. As with every resort, some staff members were exceptional, and some, like the personal concierge assigned to each section of rooms, were not at all helpful. This was a pretty disappointing experience, considering the price tag was the same as a stay at Hard Rock, which had non-stop food, activities, pools, and a very lively atmosphere. We would not return to this resort.

By on Jul 4, 2018

Review comment responded on Jul 4, 2018

Thank you for your review, detailing your experiences from your stay with us, firstly please accepts our apologies for the areas that we fell short of expectations. We never like to hear that any guest has been disappointed with their experience and we have noted the aspects of your stay that you felt impacted your experience, making your stay less than perfect.

4

great trip for young families (kids under 10)

Families

My husband and I traveled with two kids 5 (almost 6) and a 4.5 years old to Nickelodeon from the U.S. I got sick from something I ate (I have no clue what it could have been on that FIRST DAY since we ate at different restaurants but I think it must have been something from the Buffet Style restaurant called Sugarcane) and I was out for a full day and had stomach cramps for two days after.. My husband ate uncooked seafood (which he usually loves and orders in the US) at the Asian restaurant called WOKWOK and got sick immediately after and wasn't 100% even a few days later when we had to fly back home.. Please be careful what you ate at these restaurants and pack stomach medicine for the whole family! We are very lucky our children didn't get sick too-that would have been extra miserable! OTHER THAN THAT...we had a good trip :)

By , from United States on Jun 19, 2018

Review comment responded on Jul 3, 2018

Dear Bijou, We appreciate you taking the time to provide us with such candid feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. We hope you can give as another opportunity to change your perception, and to receive you with open arms. Sincerely,

5
Everyone

Our stay was wonderful Although we were not greeted with a welcome drink or a slime drink for the kids were greeted with warm towels to wash our hands however we had a very pleasant day we had a large group with us probably around 25 to 30 people and the staff was very accommodating Drago was our personal concierge and he was terrific with helping organize family dinners and activities the food was very good the staff was very attentive and everything was beautiful and very clean

By , from parkland fl on Jun 18, 2018

Review comment responded on Jul 3, 2018

Dear Christine, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Sincerely,

5
Everyone

Great time. Great weather. Very pleasant staff, lots to offer.

By on Apr 20, 2018

Review comment responded on Apr 23, 2018

Dear Anonumous, Thank you for this 5 stars review. We are delighted to know you had a great stay. We hope to receive you many more times in our property!

Nickelodeon Hotels & Resorts Punta Cana - Gourmet All Inclusive

Uvero Alto, Punta Cana, 23000