Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

5.0 star property
Luxury property on the beach, with 9 outdoor pools

Choose dates to view prices

Photo gallery for Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Aerial view
Creator video
9 outdoor pools, pool umbrellas, sun loungers
9 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast included
  • Laundry

Explore the area

View in a map
Uvero Alto, Punta Cana, 23000
  • Place, Sirenis Aquagames Water Park
    ‪8 min drive‬
  • Place, Macao Beach
    ‪12 min drive‬
  • Place, Cana Bay Golf Club
    ‪21 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪41 min drive‬

Room options

Suite (PAD SUITE)

8.2 out of 10
Very good
(67 reviews)
  • 1 bedroom
  • Resort view
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (FLAT SUITE)

8.2 out of 10
Very good
(43 reviews)
  • Beach view
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (PAD SWIM UP SUITE)

7.8 out of 10
Good
(20 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (FLAT SWIM UP SUITE)

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (SWANK PLUNGE POOL SUITE)

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Pool Super Villa

  • 1 bedroom
  • Resort view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Twin Beds

Suite (SWANK WRAPAROUND SWIM UP SUITE)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (THE PINEAPPLE)

  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

Suite Standard with Garden View

  • 484 sq ft
  • Sleeps 4

Suite Premium with Pool View

  • 764 sq ft
  • Sleeps 4

Quadruple Suite with Pool View

  • 602 sq ft
  • Sleeps 5

Suite Junior with Garden View

  • 484 sq ft
  • Sleeps 5

Suite Superior with Garden View

  • 721 sq ft
  • Sleeps 5

Suite Super with Pool View

  • 721 sq ft
  • Sleeps 5

Room Superior with Pool View

  • 602 sq ft
  • Sleeps 4

Suite (NEST SUITE)

8.2 out of 10
Very good
(164 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite (NEST SWIM UP SUITE)

8.2 out of 10
Very good
(65 reviews)
  • Resort view
  • Sleeps 4
  • 1 King Bed

Suite, Ocean View (SWANK)

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite (SWANK SUITE)

7.2 out of 10
Good
(11 reviews)
  • Resort view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite with Garden View

  • 764 sq ft
  • Sleeps 4

Suite with Ocean View

  • 764 sq ft
  • Sleeps 4

Family Suite -6 guests- with Sea View

  • 2292 sq ft
  • Sleeps 6

Quadruple Suite Deluxe with Sea View

  • 516 sq ft
  • Sleeps 4

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About the neighborhood

Punta Cana

Located in Uvero Alto, Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is 1.7 mi (2.8 km) from Sirenis Aquagames Water Park and within a 15-minute drive of Macao Beach. This 460-room, 5-star property has 9 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Sirenis Aquagames Water Park - 8 min drive - 2.3 miles
  • Macao Beach - 12 min drive - 6.0 miles
  • Cana Bay Golf Club - 21 min drive - 10.4 miles
  • Iberostar Golf Course - 22 min drive - 13.1 miles
  • Arena Gorda Beach - 27 min drive - 12.3 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 34 min drive

Restaurants

  • ‪Coco Cafe - ‬9 min walk
  • ‪Carnival - ‬11 min walk
  • ‪Wink - ‬17 min walk
  • ‪Tamarindo - ‬16 min walk
  • ‪World Cafe - ‬8 min walk

About this property

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Luxury property on the beach, with 9 outdoor pools
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma features a full-service spa, 9 outdoor pools, and a free water park. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 80 per person one way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a lazy river, a children's pool, and a gym.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free minibar items, balconies or patios, and MP3 docks.
2 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the property. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 9 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • BRGRS.PH
  • Fresco Bar & Grill
  • Kitchen 23 by Le Chic
  • Zest
  • Zest Character Breakfast

Things to do

  • 2 outdoor tennis courts
  • 9 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Stereo
  • Tennis lessons
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Changing table
  • Children's dinnerware
  • Children's pool
  • Dining table
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (32 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual doorbell notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Built in 2016
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free stocked minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 80 per person (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Nickelodeon Hotels Resorts Punta Cana Hotel
Nickelodeon Hotels Resorts Hotel
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Gourmet All Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Gourmet Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive Karisma
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive

Frequently asked questions

Are there all-inclusive rate plans at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma on Oct 5, 2025 start from $342.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do near Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

This property is situated in Uvero Alto, close to Macao Beach and Sirenis Aquagames Water Park.

Is there parking available at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Electric car charging is also available for guests.

Is there a spa at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

There is a full-service spa available for guests to enjoy and services include prenatal massages, sports massages, aromatherapy, and body wraps.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma include a casino on the premises?

No, Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma doesn't have a casino.

Is there an indoor pool at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

No, this property doesn't have an indoor pool; however, there are 9 outdoor pools and a hot tub.

What do couples enjoy most about Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

This beachfront all-inclusive property offers many amenities for couples such as a beach bar and 9 outdoor pools with some guestrooms featuring private plunge pools.

Are there hot tubs at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Yes, this all-inclusive property has a spa tub.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma have a restaurant with a breakfast menu?

Yes, Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma has 9 restaurants, and serves free buffet breakfast each morning.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma allow pets to stay free of charge?

No, pets aren't allowed at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma though service animals are welcome.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

The closest major airport to Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is Punta Cana Intl. Airport (PUJ), which is 25.3 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Yes, every guestroom at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma comes with a balcony with some featuring ocean or garden views.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma.

Reviews

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma Reviews

7.2

Good

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 751 out of 2005 reviews
Rating 8 - Good. 423 out of 2005 reviews
Rating 6 - Okay. 328 out of 2005 reviews
Rating 4 - Poor. 223 out of 2005 reviews
Rating 2 - Terrible. 280 out of 2005 reviews

Reviews

8/10 Good

Aquila

Liked: Cleanliness, staff & service, property conditions & facilities
Great property but the food could be better. There was only one restaurant that had good food. The rest was blah.
Stayed 4 nights in Aug 2025

10/10 Excellent

Keren, hyde park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Mary C

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel
Stayed 7 nights in Jul 2025

8/10 Good

Yaileen

Stayed 2 nights in Jul 2025

10/10 Excellent

Ylka

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything very friendly and nice staff we loved the food and everything
Stayed 4 nights in Mar 2025

8/10 Good

jose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good experience for Kids and parents needs a little of improvement to make it great. The Buffet area especially on the weekends is overcrowded to the point that linea were formed and needs improvement on food layout AC, upgrades to the exposed cracked concrete floors and food offering. I would also suggest to add some decoration on buildings and improve decoration at lobby. In overall is a good experience for the kids the best places to go are the snick Lounge, the plaza area and the Aqua Club water park and Nick Club. To really enjoy Characters it is better to take some of the private shows but they come with added price which makes the already high daily rate a little higher. - the room with pool at first floor is worth it however comes as an upgrade to the regular floor rates. Nice place in general .. my kids had a blast! 💥
Stayed 3 nights in Jun 2025

10/10 Excellent

Xavier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel fue una gran experiencia para nuestros niños, las actividades son muy divertidas y variadas, la comidas, piscinas les encantaron y quieren volver
Stayed 3 nights in Jun 2025

6/10 Okay

Karin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is great. Food and service could have been better.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ruth

Stayed 2 nights in Jun 2025

2/10 Terrible

Sandra L, Concord

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Me
Stayed 6 nights in Jun 2025

10/10 Excellent

Mariela

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really good time at the resort. My daughter loved it. Second time visiting!
Stayed 2 nights in Jun 2025

10/10 Excellent

Raven Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Hector Rodolfo Genao

Stayed 4 nights in May 2025

6/10 Okay

Yanet

Stayed 4 nights in Jun 2025

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jun 2025

8/10 Good

Ehsan Ali, Colonia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time at Nickelodeon, and I returned because my first experience there was amazing. However, this time it wasn't as exciting as before. I feel the theme is outdated, and I would like to see more kids' shows and children-related activities, especially since it's a kids' resort. Additionally, the food quality has definitely declined since my last visit. The room service menu is the same boring selection every day. I would love to see a new menu introduced. Lastly, the pool closes too early; being on vacation shouldn't come with time restrictions. The pool should be open at night as well.
Stayed 5 nights in Jun 2025

6/10 Okay

Mayari

Liked: Cleanliness, property conditions & facilities, room comfort
Pienso que está sobre valorado
Stayed 3 nights in Jun 2025

8/10 Good

Jose Yamel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms need an upgrade. There is not enough space on theater. Restaurants reservations close in about 10 mts after the open, which doesn’t leave enough window to reserve. Shops are extremely expensive.
Stayed 7 nights in Jun 2025

8/10 Good

Enid

Traveled with family
Liked: Cleanliness, property conditions & facilities
El hotel tiene un parque de agua ESPECTACULAR y su personal es atento. Personal de recepción y Concierge super amables. Lo que NO me gustó siendo un hotel tan caro es la comida. En eso tienen F
Stayed 4 nights in Jun 2025

6/10 Okay

Leandro

Stayed 4 nights in Jun 2025

10/10 Excellent

Rolando

Stayed 5 nights in Jun 2025

10/10 Excellent

michnitza

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Resort was great. Lots of fun.
Stayed 3 nights in May 2025

8/10 Good

Ana

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately, I can't give it 5 stars because the food and service at the buffet are poor, and they don't have plastic cups for the children, only glass ones. The hotel needs some maintenance, as there are many rooms where the air conditioning doesn't cool at all. They sent a technician to the room three times, but he didn't fix anything. However, they have excellent housekeeping service and the best bartenders at the pool facing the beach, including Luis, who gave us excellent service. The children had a lot of fun, although the evening shows are boring for them. However, there is a kids' club with activities throughout the day, and the staff members, María, Francesca, Katerin, Mailene, Ross, and Santa, take great care of them and play with them all the time.
Stayed 7 nights in Jun 2025

10/10 Excellent

Claudia

Stayed 5 nights in Jun 2025

2/10 Terrible

Pablo A

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not book this resort. Extremely overpriced, lizards in room, poor service, restaurants closed, 1/2 cooked food, it’s not really all inclusive, trams are late to pick up, smelly rooms, AC was broken, still fighting for my refund and they ran out of our food after waiting for 1 hr at the table on the first night. My family and I flew 14 hours with kids and were extremely disappointed for such a big brand name. Consider another hotel
Stayed 5 nights in Jun 2025