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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property
Luxury property on the beach, with 7 outdoor pools
VIP Access

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Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

Aerial view
Property video
Gazebo
7 outdoor pools, pool umbrellas, sun loungers
1 bedroom, premium bedding, pillowtop beds, free minibar items

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Free WiFi

Explore the area

View in a map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪12 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, pillowtop beds, free minibar items

Deluxe Room

8.4 out of 10
Very good
(15 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

LCD TV, DVD player, iPod dock

One Bedroom Suite

9.4 out of 10
Exceptional
(11 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Suite

  • 1550 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

LCD TV, DVD player, iPod dock

Two Bedroom Suite

7.2 out of 10
Good
(7 reviews)
  • 1152 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area | LCD TV, DVD player, iPod dock

One Bedroom Swim Up Suite

  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

One Bedroom Penthouse Suite

8.0 out of 10
Very good
(1 review)
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

LCD TV, DVD player, iPod dock

Two Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Penthouse Suite

8.8 out of 10
Excellent
(3 reviews)
  • 2153 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Playa del Carmen

Located in The Fives within 2 miles (3 km) of Gran Coyote Golf, The Fives Beach Hotel - Á la Carte All Inclusive is within a few miles (5 km) of other popular sights such as Punta Esmeralda Beach. This 662-room, 4.5-star property has 7 outdoor pools along with a full-service spa and 10 restaurants.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.5 miles
  • Quinta Avenida - 11 min drive - 5.0 miles
  • Playa del Carmen Main Beach - 12 min drive - 5.3 miles
  • Xcaret Eco Theme Park - 25 min drive - 11.1 miles
  • Maroma Beach - 27 min drive - 9.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Piano Bar - ‬4 min drive
  • ‪Mike’s Coffee - ‬20 min walk
  • ‪Steakhouse - ‬17 min walk
  • ‪El Beso Pool Bar - ‬18 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

Luxury property on the beach, with 7 outdoor pools
Guests of The Fives Beach Hotel - Á la Carte All Inclusive have access to a full-service spa, 7 outdoor pools, and a nightclub. Parking is available for USD 10 per night (USD 10 per night for valet parking), and there's also a shopping center shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a 24-hour gym, and a sauna.
LCD TVs come with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Furnished balconies or patios, iPod docks, and free minibar items are also standard.
7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 3 poolside bars
  • 7 bars/lounges
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • Oriola Beach Club Grill
  • Pisco Nikkei & Raw Bar
  • SEA OLIVE

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Arcade/game room
  • Beach club
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Will I find all-inclusive options at The Fives Beach Hotel - Á la Carte All Inclusive?

The Fives Beach Hotel - Á la Carte All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include scuba lessons, kayaking, and theme parties.

How much does it cost to stay at The Fives Beach Hotel - Á la Carte All Inclusive?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel - Á la Carte All Inclusive on Feb 8, 2026 start from $372.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at The Fives Beach Hotel - Á la Carte All Inclusive?

The Fives Beach Hotel - Á la Carte All Inclusive provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do close to The Fives Beach Hotel - Á la Carte All Inclusive?

This property is situated in The Fives within a short 9-minute walk of Playa Xcalacoco and also 11 minutes on foot from Chun-Zumbul (diving site). You'll also find Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course within a short drive.

Is there parking available at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, valet parking is offered for USD 10 per night with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at The Fives Beach Hotel - Á la Carte All Inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a casino?

No, The Fives Beach Hotel - Á la Carte All Inclusive doesn't have a casino.

Will I find an indoor pool at The Fives Beach Hotel - Á la Carte All Inclusive?

No, this property doesn't have an indoor pool; however, there are 7 outdoor pools and a hot tub.

Is The Fives Beach Hotel - Á la Carte All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers many amenities for couples, including in-room massages as well as 7 outdoor pools and 3 poolside bars.

Are there hot tubs at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a restaurant that serves breakfast?

Yes, The Fives Beach Hotel - Á la Carte All Inclusive has 10 restaurants, and serves free buffet breakfast each morning.

Will The Fives Beach Hotel - Á la Carte All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Fives Beach Hotel - Á la Carte All Inclusive.

Does The Fives Beach Hotel - Á la Carte All Inclusive have connecting rooms?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Fives Beach Hotel - Á la Carte All Inclusive?

The closest major airport to The Fives Beach Hotel - Á la Carte All Inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (264 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.9 mi away.

Are there rooms with balconies that I can book at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, every guestroom at The Fives Beach Hotel - Á la Carte All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a wedding venue?

Take advantage of the wedding venue at The Fives Beach Hotel - Á la Carte All Inclusive if you plan to say "I do" during your trip.

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 509 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and beautiful views within the hotel but the dining options were limited due to a lot of the restaurants not functioning due to season.
Stayed 5 nights in Sep 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, food was amazing, pool bar was beautiful. Would highly recommend.
Stayed 6 nights in Sep 2025

6/10 Okay

Jose

Stayed 3 nights in Oct 2025

10/10 Excellent

jjesus

Liked: Cleanliness, staff & service, property conditions & facilities
Transportation
Stayed 4 nights in Sep 2025

4/10 Poor

Sara

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very limited dinning options. Rooms looked old and unclean.
Stayed 7 nights in Sep 2025

10/10 Excellent

Rosario

Stayed 6 nights in Sep 2025

4/10 Poor

Stefany

Traveled with group
Liked: Staff & service
Disliked: Amenities
The reason I am so upset is because the staff would each tell us different things contradicting each other. I asked about my benefits and the lady said that wasn’t something they offered I showed her my booking confirmation and what it said she said she they didn’t do that. I expressed at the hotel how unhappy we were and there was minimal to no effort to make it better. I was also so disappointed that there wasn’t more authentic food I couldn’t even find TAKIS which are literally Mexican chips what they did have were Lays and Doritos. The food did not taste good at all. I think the best restaurant that they had was the sushi one. Luckily, I have an aunt that lives in Mexico and she dropped off some actual Mexican food for us and that was the best meal we had. I don’t know. I just think it’s funny how you’re in Mexico and the food is all American nice like I did not feel like I was in a Mexican resort. I felt like I was at a fancy hotel in America so that was kind of sad because I felt like it robbed me from my Mexican experience.
Stayed 4 nights in Aug 2025

6/10 Okay

Isela

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Alan Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying 15nights at the fives, the 16 resteraunts were all good, evening entertainment was a bit disappointing, it even ended early one night because of rain, buy other than that we haf a fantastic time at the fives
Stayed 15 nights in Aug 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff and great food options. Because it was low season, not every restaurant was open every night and they don’t take reservations so you have to wait a bit. But otherwise it was a great vacation
Stayed 7 nights in Aug 2025

10/10 Excellent

Rodolfo

Stayed 7 nights in Aug 2025

10/10 Excellent

devin

Stayed 5 nights in Aug 2025

8/10 Good

Madhumithaa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family option
Stayed 3 nights in Jul 2025

10/10 Excellent

Aisha Zakia, Upper Marlboro

Stayed 4 nights in May 2025

10/10 Excellent

Kristen Lee

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had such a wonderful experience! Issac was the best transportation- so friendly and made every trip to the beach, room and restaurants fun! Giovani was such a fun entertainer and the best to visit with! Rolando worked at the Mexican restaurant and made the whole family experience so fun!! Camilo- love and wellness! So fun and entertaining!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family Hotel

We met friends of ours from Italy here this is a great option for families with kids of different ages. There’s lots to do and it’s a nice break from the typical on the beach all inclusive because you have the jungle shaded area that you get to walk through so there’s always choices and a break from the sun.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jonece

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic restaurants options for all meals. Even had a healthy meal restaurant option. My penthouse room was fabulous. Options to relax or find activities always for all ages.
Stayed 4 nights in Jul 2025

10/10 Excellent

David, roseville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 5 nights in Jun 2025

10/10 Excellent

Kelsey

Stayed 4 nights in Jun 2025

8/10 Good

Leon

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

6/10 Okay

Lynn

Traveled with family
Liked: Cleanliness, property conditions & facilities
I have to say this property is absolutely beautiful. We went Monday - Friday and it wasn't too crowded. The staff was amazing and the rooms were clean, modern, and comfy. Then there is the serious restaurant situation at this resort. You can't get in most places without extreme wait times. The restaurant information on the website is inaccurate. Club members can make reservations so tables sit empty in every restaurant for dinner. The first night we walked into the Sea Olive early and luckily managed to get a table. The food was excellent. The second night we waited 2 hours for a table at Mestizo even though there were many empty tables. The food was excellent but not worth the wait. The third night we arrived late after an excursion and situation was the same - 2 to 2.5 hour waits. So we ate street tacos in the plaza while sitting on the wet ground. There is very limited seating. The fourth night we didn't risk it so, at 5:00 pm, so we sat by the door of Arezzo - which opens at 5:30 pm. Truly excellent food. Recommendations: Either eat brunch or have an early breakfast and a light lunch. (By the beach there are street tacos, burgers, and Meulle Ocho for excellent ceviche.) Then wait by the door of the restaurant you've chosen for dinner at 5:00 pm. My husband got sick and need something easy to eat mid-afternoon. All the restaurants were closed and room service had a 1.5 hour wait. Luckily the shop had crackers and electrolyte solution. We won't be returning.
Stayed 4 nights in Jun 2025

6/10 Okay

Mailha

Traveled with family
Disliked: Property conditions & facilities
View and spacious in rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

Rebecca Ann

Stayed 4 nights in Jun 2025

10/10 Excellent

Robert Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice and kept clean. It's a lot bigger then you think. Pools are nice on site and everyone is friendly. The food we had was very good. The only negative is they don't take reservations. People lined up early for specific restaurants.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jonathan Timothy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall was a beautiful setting staff was super accommodating. Couldn’t enjoy the beach due to the seaweed, but the amenities and cleanliness was impeccable.
Stayed 4 nights in Jun 2025

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