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Recent guest reviews

what i did like was the customer service provided by the brazilian receptionist (i don't know his name); he treated everyone equally, he was willing to help with any concern, he was caring, attentive to details , and delightful to be around. i also liked the location; its within walking distance from old montreal. breakfast was ok. however, i didnt like the fact that my bed cover had a cigarette burn and wasn't changed.

Clean room and friendly staffs Easy street parking

Liked: location Did not like: condition of the hotel and room

Great location! Safe! Nice breakfast (if you like pastries).

Check in took 2.5 hours. The guy at front desk could not process it.

Thin walls, loud guests. TV didn't work. Breakfast was only bread things.

the internet wifi was unusable, the breakfast is just the minimum possible

#1 could not get any sleep at night- front desk employees were really loud. #2. Asked for non-smoking room. The designated smoking area was right outside my window. Every time my heating unit went on it sucked in all of that cigarette smoke into my room. #3. Also president Trump jokes by canadian front desk employees - shows disrespect towards American citizens.

A basic hotel but is in a central location to downtown and close to the St. Laurent metro station.

Clean, very basic, beds comfortable enough, bed kamp shade not working, no ref. Wifi sliow. We stayed 2 nights but we’re out the whole day., and linens were changed. Breakfast just bread banana, cereals and coffee. Over all we had a nice stay. Location also good.

Hotel des Arts is a budget hotel that is safe and has a continental breakfast. The staff is attentive and available. Some rooms are renovated and more updated and others are quite tired and needing freshening. The breakfast was cereal, bananas, toast bagels, croissants, jam, peanut butter, coffee and tea. The hotel is close to rue Sherbrooke Ouest and not far from rue Sainte Catherine and Old Montreal. Parking is a few blocks away.

Hotel staff was very helpful with advice on finding free parking, and the continental breakfast area was all I needed, and nothing I did not. The room was clean and comfortable.

Excellent location, great lodging for the price. If you are looking for luxury, go spend $200 at a fancy hotel. If you have reasonable expectations of what a modest hotel should be, this will not disappoint. My only complaint is that you really shouldn't advertise that you offer free wifi if that wifi does not work. I mean it had a signal but did not work once during my entire 3 day stay. If you rely on internet access for work/other, this is not the place for you. Hotel staff very friendly and casual. Loved the vibe.

It's perfectly acceptable. I had no issues. Clean room, clean washroom, AC. I was happy with it.

During three night stay maids made up our room late in afternoon each day making us wait outside after a full day of sightseeing. Front desk said they could do nothing about it. Linens were clean but blanket had holes. Breakfast was nice as well as 24 hour tea and coffee. Reception staff friendly. Okay place for young people looking for inexpensive hotel. Not equivalent to a Super 8 in the States.

I typically do not write poor reviews, but this experience was exceptional. The room was extremely unclean. Carpet under the A/C unit was soaked and had a strong odor. Cigarette burns in the comforter and on the walls. Disturbing stains on the rest of the carpet and in the bathroom. One person in our party left with red, raised bite-like marks on legs and feet. Elevator was dirty. Front desk staff at night completely ignored us as we walked in from a completely open door and went up the elevator. Did not inspire a secure feeling. Room key stopped working on the second day. Staff fixed the electronic card/key without confirming our ID.

The staff was very welcoming and friendly! Room was nice and comfortable too. Only complaint was that the wifi wasn't too good :/

I stayed 5 days. The room in general was looking good until I got to the bathroom.... Hair all over the place... Called the reception desk and the guy at the reception came with a Kleenex to remove half of the hair, was still remaining a lot, and told me that next day someone was gonna clean.... Breakfast until 10 am. I was using the juice machine at 10am exactly and the maid shut down the machine looking at me meanwhile I was serving myself a glass of juice. She said she has to close the machine at 10, lol ! So half a cup for me...they called the cops and I had a 53$ fine cause my car was parked a more then 15 minutes in the space deserve for the hotel in the street... They couldn't call my room to tell me to move my car, they preferred calling the cops...yup ! Up to you to discover the rest... Enjoy !

The hotel is located about two blocks away from the St. Laurent metro stop. It is on a side street parallel to St. Laurent and perpendicular to Sherbrooke. This hotel is good if you are on a budget, however there is nothing truly special about it. The rooms are clean, bedding and linens are changed daily, and there is a continental breakfast (croissants, coffee/tea, juice, and cereal) from 7 am-10am. The best thing about the hotel is it's location. It is within walking distance to Mont Real, the Latin Quarter, and downtown. There are also multiple Bixi stations around and, as was mentioned, the metro stop is within walking distance. The are also multiple restaurants located on St. Laurent and St. Denis. This hotel might not be ideal in the winter, since it's on a definite incline.

2060 Saint-Dominique Montreal QC

Hotel highlights

  • Walking distance to The Underground City and Sainte-Catherine Street
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • 24-hour front desk

Located in Ville-Marie, Hotel Des Arts is within a 5-minute walk of popular attractions such as The Underground City and Sainte-Catherine Street. This 62-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and a 24-hour front desk.


Dining

Free continental breakfast is served each morning from 7:00 AM to 10:00 AM.


Rooms

Hotel Des Arts's 62 rooms are air-conditioned and provide free local calls, ironing boards, and desks. Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries.


Property features

Hotel Des Arts features free WiFi in public areas and a TV in a common area. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area.

Room options

Standard Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Smoking

1 King Bed | Sleeps 3

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Hotel Des Arts

Everyone (16) Couples (5) Business (1)
4
Everyone

what i did like was the customer service provided by the brazilian receptionist (i don't know his name); he treated everyone equally, he was willing to help with any concern, he was caring, attentive to details , and delightful to be around. i also liked the location; its within walking distance from old montreal. breakfast was ok. however, i didnt like the fact that my bed cover had a cigarette burn and wasn't changed.

By on Oct 5, 2019

Review comment responded on Oct 5, 2019

Thank you for the comment and have a nice day!

2
Everyone

By on Sep 21, 2019

Review comment responded on Sep 22, 2019

Thank you for your review and have a nice day!

5
Friends

Clean room and friendly staffs Easy street parking

By on Aug 31, 2019

Review comment responded on Aug 31, 2019

Thank you for your comment and we are glad you enjoyed it!

3
Partner Couples

Liked: location Did not like: condition of the hotel and room

By on Jul 8, 2019

Review comment responded on Jul 13, 2019

Thank you for the comment, have a nice day!

4
Everyone

Great location! Safe! Nice breakfast (if you like pastries).

By on Jun 26, 2019

Review comment responded on Jun 29, 2019

Thank you for the comment, have a nice day!

1
Everyone

Check in took 2.5 hours. The guy at front desk could not process it.

By on Jun 19, 2019

Review comment responded on Jun 22, 2019

Thank you for the comment and have a nice day!

1
Business Business Travelers

Thin walls, loud guests. TV didn't work. Breakfast was only bread things.

By on Apr 8, 2019

Review comment responded on Apr 8, 2019

Dear guest, thank you for the comment and have a nice day!

2
Everyone

the internet wifi was unusable, the breakfast is just the minimum possible

By on Dec 9, 2018

Review comment responded on Dec 9, 2018

Thank you for your feedback. We are working on improving both these items. Cordially, Hotel des Arts

1
Everyone

#1 could not get any sleep at night- front desk employees were really loud. #2. Asked for non-smoking room. The designated smoking area was right outside my window. Every time my heating unit went on it sucked in all of that cigarette smoke into my room. #3. Also president Trump jokes by canadian front desk employees - shows disrespect towards American citizens.

By on Nov 10, 2018

Review comment responded on Nov 12, 2018

Dear guest, Thank you for your feedback. In order to properly address the above issues would you please contact the Hotel Manager so that appropriate actions and corrective measures are taken. We would need day of stay as well as room number. Thank you for your cooperation, Hotel des Arts

3
Everyone

A basic hotel but is in a central location to downtown and close to the St. Laurent metro station.

By on Aug 11, 2018

Review comment responded on Aug 11, 2018

Thank you for your feedback. Hoping to see you next time you are in Montreal. Hotel des Arts

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