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Recent guest reviews

Property had bed bugs and I had to be changed rooms three times. Only one staff member expressed sympathy the rest acted as if I should have grateful that they were changing me rooms. They only gave me a refund for one night but I couldn’t sleep in the hotel any night and I had to miss a whole day of work. They should have refunded half of my three night stay at least. Do not stay here.

I like that it was really located downtown Montreal . I did not like the prices since the rooms are only average but their prices are expensive for what we got .

Walls are thin and a/c doesn’t work very well, but great location for the conference I was attending with good food right outside and great shopping down the block.

un excellent hôtel

prix raisonnable pour un emplacement idéal, enregistrement / départ faciles, personnel serviable / sympathique / accessible. merci!

great location, great price

Great loacation !

I like the property location. It’s very convenient in the middle of everything!

..

1240 Drummond Street Montreal QC

Hotel highlights

  • Walking distance to Bell Centre and McGill University
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Montreal, Best Western Plus Montreal Downtown-Hotel Europa is within a 5-minute walk of Bell Centre and within 15 minutes of other popular attractions like McGill University. This 197-room, 3.5-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and a gym.


Dining

Enjoy dining at one of 2 onsite restaurants including Chez Cora, which specializes in Regional cuisine. At the end of the day, relax with a drink at the bar/lounge. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM.


Rooms

40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free international calls are other standard amenities.


Property features

Renovated in 2017, Best Western Plus Montreal Downtown-Hotel Europa offers a gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Non Smoking (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Business Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Executive Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 4

Guest reviews for Best Western Plus Montreal Downtown-Hotel Europa

Everyone (8) Couples (1) Family (2)
2
Partner Couples Business Business

Property had bed bugs and I had to be changed rooms three times. Only one staff member expressed sympathy the rest acted as if I should have grateful that they were changing me rooms. They only gave me a refund for one night but I couldn’t sleep in the hotel any night and I had to miss a whole day of work. They should have refunded half of my three night stay at least. Do not stay here.

By on Nov 10, 2023

Review comment responded on Nov 10, 2023

Maria,We cannot believe your comment after we did everything to help you out taking care of your clothes and luggage.In the end we receive a feedback like this.Please note that the bedbugs may of been brought in through your luggage or any other client as mentioned hotel does not have the bedbugs.CarloGeneral Manager

4
Everyone

By on Oct 30, 2023

Review comment responded on Nov 1, 2023

Katie,Thanks for score.CarloGeneral Manager

3
Family

I like that it was really located downtown Montreal . I did not like the prices since the rooms are only average but their prices are expensive for what we got .

By on Oct 1, 2023

Review comment responded on Oct 2, 2023

Jeaneete,We are sorry that the price was not right for you but thanks for the feedback.CarloGeneral Manager

4
Business Business

Walls are thin and a/c doesn’t work very well, but great location for the conference I was attending with good food right outside and great shopping down the block.

By on Jun 8, 2023

Review comment responded on Jun 9, 2023

Katherine,Thanks for the feedback and score.

5
Everyone

un excellent hôtel

By on Apr 23, 2023

Review comment responded on Apr 23, 2023

Takahiro,Merci pour le score et commentaire.CarloDirecteur General

5
Everyone

prix raisonnable pour un emplacement idéal, enregistrement / départ faciles, personnel serviable / sympathique / accessible. merci!

By on Apr 21, 2023

Review comment responded on Apr 21, 2023

Takahiro,Merci pour le commentaire .CarloDirecteur General

4
Everyone

By on Mar 23, 2023

Review comment responded on Mar 24, 2023

Cori,Thanks for the score on the review.CarloGeneral Manager

5
Everyone

great location, great price

By on Oct 25, 2022

Review comment responded on Oct 25, 2022

Takahiro,Thanks for feedback.CarloGeneral Manager

5
Family Family with small children

Great loacation !

By on Aug 5, 2022

Review comment responded on Jan 2, 2024

Sherri Duffy,Thanks

1
Everyone

By on Jul 7, 2022

Review comment responded on Jan 2, 2024

Georgiy,Thanks

Best Western Plus Montreal Downtown-Hotel Europa

1240 Drummond Street, Montreal, QC H3G1V7
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