Property had bed bugs and I had to be changed rooms three times. Only one staff member expressed sympathy the rest acted as if I should have grateful that they were changing me rooms. They only gave me a refund for one night but I couldn’t sleep in the hotel any night and I had to miss a whole day of work. They should have refunded half of my three night stay at least. Do not stay here.
I like that it was really located downtown Montreal . I did not like the prices since the rooms are only average but their prices are expensive for what we got .
Walls are thin and a/c doesn’t work very well, but great location for the conference I was attending with good food right outside and great shopping down the block.
un excellent hôtel
prix raisonnable pour un emplacement idéal, enregistrement / départ faciles, personnel serviable / sympathique / accessible. merci!
great location, great price
Great loacation !
I like the property location. It’s very convenient in the middle of everything!
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Located in Downtown Montreal, Best Western Plus Montreal Downtown-Hotel Europa is within a 5-minute walk of Bell Centre and within 15 minutes of other popular attractions like McGill University. This 197-room, 3.5-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and a gym.
Enjoy dining at one of 2 onsite restaurants including Chez Cora, which specializes in Regional cuisine. At the end of the day, relax with a drink at the bar/lounge. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free international calls are other standard amenities.
Renovated in 2017, Best Western Plus Montreal Downtown-Hotel Europa offers a gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and a computer station.
Property had bed bugs and I had to be changed rooms three times. Only one staff member expressed sympathy the rest acted as if I should have grateful that they were changing me rooms. They only gave me a refund for one night but I couldn’t sleep in the hotel any night and I had to miss a whole day of work. They should have refunded half of my three night stay at least. Do not stay here.
Katie,Thanks for score.CarloGeneral Manager
I like that it was really located downtown Montreal . I did not like the prices since the rooms are only average but their prices are expensive for what we got .
Jeaneete,We are sorry that the price was not right for you but thanks for the feedback.CarloGeneral Manager
Walls are thin and a/c doesn’t work very well, but great location for the conference I was attending with good food right outside and great shopping down the block.
Katherine,Thanks for the feedback and score.
un excellent hôtel
Takahiro,Merci pour le score et commentaire.CarloDirecteur General
prix raisonnable pour un emplacement idéal, enregistrement / départ faciles, personnel serviable / sympathique / accessible. merci!
Takahiro,Merci pour le commentaire .CarloDirecteur General
Cori,Thanks for the score on the review.CarloGeneral Manager
great location, great price
Takahiro,Thanks for feedback.CarloGeneral Manager
Great loacation !
Sherri Duffy,Thanks
Georgiy,Thanks
Maria,We cannot believe your comment after we did everything to help you out taking care of your clothes and luggage.In the end we receive a feedback like this.Please note that the bedbugs may of been brought in through your luggage or any other client as mentioned hotel does not have the bedbugs.CarloGeneral Manager