Please add a bit more to your review. (Minimum 50 characters)
Wonderful stay. All the staff were extremely friendly and helpful.
The property was in a great location. The property was nice. I left behind a nice white T-shirt on a hanger and they could not find it they say
Hotel is in a very convenient location. The rooms are extremely small, and the beds feel worn out and old. Lobby is pretty but no nice touches like coffee/water in the lobby. Be prepared to be put on hold for awhile if you call for a copy of your invoice - if you book through Orbitz, the Sofitel won’t automatically send you one because they “don’t have your email address.” Our stay was fine, but this is not a “5 star” hotel.
The staff are wonderful and very knowledgeable about the city and it's events. The service was wonderful! This is my go to hotel when I visit Montreal. I first visited her during the opening year. I will be back!! Best location!!!
Very comfortable beds, spacious room. I did not like that we could not use the refrigerator because it was a mini bar and you are automatically charged if you took anything out so I had no cold water and it was hot out!!!
friendly staffs in front and concierge, they are very helpful.
Great location, friendly staff, hotel room was clean snd contained all necessary supplies, comfortable beds
The staff is exceptional on every level. Don’t like the house restaurant too expensive to have a regular meal for breakfast or lunch. Didn’t eat there at all during my trip due to price.
The room had a fabulous view of the bustling city. Sparkling clean. Pillows, bed and towels were all fresh and fluffy. I liked everything about it.
Food is a bit on the expensive side. An executive lounge with amenities should be made available to frequent Sofitel users.
One of the best hotels I have ever stayed at. The staff does everything to make you feel comfortable.
Very nice stay. Location situated in an accessible place to visit within walking distance to most places I wanted to see. Staff could not have been more pleasant and available for any questions needed for my interests. Very nice and very enjoyable to stay there
The superior room was too small with tub, so I had to pay and upgrade. I am not sure if the hotel worth $100 extra compared to other hotels nearby or old town. The bed was super comfortable. Staff also were super friendly and helpful. Resturante was good and reasonable .
I was mis-informed regarding the hotel having a pool, I booked three rooms for one weekend and was greatly disappointed by that alone! The rest of the hotel was nice.
Located in Ville-Marie, Sofitel Montreal Golden Mile is adjacent to The Underground City and within a 5-minute walk of other popular sights like Sainte-Catherine Street. This 5-star hotel has 256 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.
This hotel is home to a fine-dining restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with continental breakfast, available for a fee from 6 AM to 10 AM.
All 256 rooms provide iPod docks, minibars, and espresso makers. Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Free newspapers, free local calls, and free bottled water are also standard.
Guests staying at Sofitel Montreal Golden Mile enjoy a 24-hour fitness center, a sauna, and free WiFi in public areas. Valet parking is available for CAD 40 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
Please add a bit more to your review. (Minimum 50 characters)
Wonderful stay. All the staff were extremely friendly and helpful.
Bonjour, Thank you for staying at The Sofitel Montreal Golden Mile. It was our pleasure to have you as our guest. We have shared your kind words with our team and they were happy to be of assistance. We are so glad to see that your stay was wonderful ! We hope you will stay with us again should your travels bring you back to Montreal. Best regards, Marc Pichot, General manager
The property was in a great location. The property was nice. I left behind a nice white T-shirt on a hanger and they could not find it they say
Bonjour, Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot General Manager
Bonjour, Thank you very much for taking the time to review your experience with us. We are looking forward to welcoming you again in the future. Sincerely, Marc Pichot General Manager
Hotel is in a very convenient location. The rooms are extremely small, and the beds feel worn out and old. Lobby is pretty but no nice touches like coffee/water in the lobby. Be prepared to be put on hold for awhile if you call for a copy of your invoice - if you book through Orbitz, the Sofitel won’t automatically send you one because they “don’t have your email address.” Our stay was fine, but this is not a “5 star” hotel.
Bonjour, Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; For your next visit, do not hesitate to book one of our Luxury Room that are more spacious. Coffee and water are available every morning and evening in our lobby, I'm sorry no one explain you that when you checked in. About the invoice copy, when you book with Orbitz, we do not have access to your email address because of the security of your datas. Next time, it will be our pleasure to take your email address during check-in to update your profile. We are looking forward to welcoming you back to Sofitel Montreal. Sincerely, Marc Pichot - General Manager
The staff are wonderful and very knowledgeable about the city and it's events. The service was wonderful! This is my go to hotel when I visit Montreal. I first visited her during the opening year. I will be back!! Best location!!!
Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot, General Manager
Bonjour, Thank you very much for taking the time to review your experience with us. We are looking forward to welcoming you again in the future. Sincerely, Marc Pichot General Manager
Very comfortable beds, spacious room. I did not like that we could not use the refrigerator because it was a mini bar and you are automatically charged if you took anything out so I had no cold water and it was hot out!!!
Dear MonaAbby, Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot, General Manager
friendly staffs in front and concierge, they are very helpful.
Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager
Great location, friendly staff, hotel room was clean snd contained all necessary supplies, comfortable beds
Dear Toni, We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager
Bonjour,Thank you for staying at The Sofitel Montreal Golden Mile. It was our pleasure to have you as our guest. We have shared your kind words with our team and they were happy to be of assistance. Thank you for your suggestion regarding the minimum of characters and we have sent it to the Expedia comment. We hope you will stay with us again should your travels bring you back to Montreal. Best regards, Marc Pichot, General manager