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Metcalfe Hotel Montréal by Gray Collection

4.0 star property

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Photo gallery for Metcalfe Hotel Montréal by Gray Collection

Breakfast, lunch and dinner served
Front of property - evening/night
Deluxe Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, minibar
Lobby
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
980 Boul. De Maisonneuve West, Montreal, QC, H3A1M5
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, McGill University
    ‪3 min walk‬
  • Place, Bell Centre
    ‪10 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Montreal

Located in Downtown Montreal within a short walk of Bell Centre, Metcalfe Hotel Montréal by Gray Collection is within 2 miles (3 km) of other popular sights such as Notre Dame Basilica. This 119-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • The Underground City - 1 min walk - 0.0 miles
  • Sainte-Catherine Street - 2 min walk - 0.1 miles
  • McGill University - 3 min walk - 0.2 miles
  • Mount Royal Park - 8 min walk - 0.5 miles
  • Bell Centre - 10 min walk - 0.6 miles

Getting around

  • Peel Station - 1 min walk
  • Montreal Central Station - 10 min walk
  • Montreal Metropolitan Airport (YHU) - 29 min drive

Restaurants

  • ‪Pigeon Café & Bar - ‬2 min walk
  • ‪Café Vasco Da Gama - ‬2 min walk
  • ‪Presotea - ‬2 min walk
  • ‪Benjamin Resto - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Metcalfe Hotel Montréal by Gray Collection

At Metcalfe Hotel Montréal by Gray Collection, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is offered for CAD 55 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this boutique hotel include express check-out, a porter/bellhop, and a fireplace in the lobby.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. IPod docks, minibars, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (CAD 55 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Benjamin

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Built in 2010
  • Fireplace in lobby
  • Renovated entire property - March 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s restaurant is closed on Saturdays from 11 AM to 4 PM and Sundays after 11 AM.

Renovations and closures

The property will be renovating from May 14 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 150 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately CAD 28 per person
  • Covered valet parking fee: CAD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).
Property Registration Number 223060, 2026-09-14

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Le St-Martin Hôtel Particulier Montréal
Le St-Martin Hôtel Particulier Montréal Montreal
Le St-Martin Particulier Montréal
Le St-Martin Particulier Montréal Montreal
St-Martin Hôtel Particulier Montréal Montreal
St-Martin Hôtel Particulier Montréal
St-Martin Particulier Montréal Montreal
St-Martin Particulier Montréal
Le St Martin Hôtel Particulier Montréal

Frequently asked questions

What can I see close to Metcalfe Hotel Montréal by Gray Collection?

This hotel is situated in Downtown Montreal within a 10-minute walk of Bell Centre and Sainte-Catherine Street. You'll also find Mount Royal Park and Place des Arts less than a mile away.

How much does it cost to stay at Metcalfe Hotel Montréal by Gray Collection?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Metcalfe Hotel Montréal by Gray Collection on May 25, 2026 start from $323, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Metcalfe Hotel Montréal by Gray Collection?

Yes, secured valet parking is offered for CAD 55 per night with in/out privileges.

Does Metcalfe Hotel Montréal by Gray Collection feature a casino on the premises?

No, Metcalfe Hotel Montréal by Gray Collection doesn't have a casino.

Will I find an indoor pool at Metcalfe Hotel Montréal by Gray Collection?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Metcalfe Hotel Montréal by Gray Collection a good place to stay for couples?

This boutique hotel offers many amenities for couples such as a restaurant and an outdoor pool with some guestrooms featuring a fireplace.

Does Metcalfe Hotel Montréal by Gray Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does Metcalfe Hotel Montréal by Gray Collection have a restaurant that serves breakfast?

Yes, Metcalfe Hotel Montréal by Gray Collection serves an English breakfast for a surcharge each morning at Restaurant Benjamin.

Will Metcalfe Hotel Montréal by Gray Collection allow pets to stay free of charge?

No, pets aren't allowed at Metcalfe Hotel Montréal by Gray Collection though service animals are welcome.

Does Metcalfe Hotel Montréal by Gray Collection have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Metcalfe Hotel Montréal by Gray Collection?

The closest major airport to Metcalfe Hotel Montréal by Gray Collection is Montreal Metropolitan Airport (YHU), which is 11.8 mi away (29 minutes by car). Another top airport is Montreal–Trudeau Intl. Airport (YUL), which is located 11.3 mi away (18-minute drive).

Are there rooms with balconies that I can book at Metcalfe Hotel Montréal by Gray Collection?

No, there aren't any guestrooms at Metcalfe Hotel Montréal by Gray Collection that offer a balcony.

Metcalfe Hotel Montréal by Gray Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1752 out of 2600 reviews
Rating 8 - Good. 575 out of 2600 reviews
Rating 6 - Okay. 166 out of 2600 reviews
Rating 4 - Poor. 69 out of 2600 reviews
Rating 2 - Terrible. 38 out of 2600 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, amenities
Everyone was really pretty
Stayed 3 nights in Dec 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Nov 2025

8/10 Good

Danny

Stayed 2 nights in Dec 2025

10/10 Excellent

Kira

Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Terrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast offered
Stayed 2 nights in Sep 2025

10/10 Excellent

Meryll Canilang

Stayed 7 nights in Dec 2025

10/10 Excellent

SHEENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t have a free breakfast but had brunch at the restaurant in the hotel and it was fantastic. The bed and pillows were so comfortable. The pool would have been better to be both in and outdoor as it was way too cold to swim outside while we were there. The location was great and close to tons of shopping. The maid service was on and off. Was good one day and then the next when left a higher tip, they didn’t stock up the sugar or water. The staff at the front desk was always wonderful and pleasant to deal with.
Stayed 5 nights in Dec 2025

10/10 Excellent

Serena

Stayed 4 nights in Jan 2026

4/10 Poor

Ashley

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel itself was very beautiful, but unfortunately our experience was disappointing. We were never informed prior to booking or at check in that there was active construction taking place. Instead, we were handed a paper apologizing for the inconvenience. Once in our room, the noise was extremely loud and sounded like drilling directly above us. The same drilling started again the next morning at 8:00 AM and woke us up. Had we known about the construction in advance, we would not have booked this hotel. Staff communication was also lacking. We arrived early knowing our room likely would not be ready, which was completely fine. When we asked about parking and whether we could park early, we were told yes but given no direction or explanation. The staff member simply stood there. When I followed up asking about valet parking, she again said yes and pointed to someone nearby rather than clearly explaining the process or offering assistance. While the property itself is visually stunning, the lack of transparency and poor communication left a negative impression. Based on our experience, I would not stay here again or recommend it.
Stayed 1 night in Dec 2025

6/10 Okay

Amanda

Stayed 3 nights in Dec 2025

8/10 Good

Lauren

Stayed 2 nights in Jan 2026

10/10 Excellent

Will

Stayed 1 night in Dec 2025

10/10 Excellent

Kosta

Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well-located. Great price point. Year-round heated outdoor pool is small but a plus in winter.
Stayed 1 night in Jan 2026

10/10 Excellent

Victoria, Hauppauge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was lovely, helpful at all times and went above and beyond to make us welcome. The room was clean and comfortable. Even the coffee was good. The hotel exceeded out expectations and we plan to visit again.
Stayed 3 nights in Dec 2025

10/10 Excellent

René

Stayed 3 nights in Dec 2025

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, amenities
Leftovers from previous guest were left in fridge of room 702. We checked in Dec 31, 2025
Stayed 3 nights in Dec 2025

8/10 Good

Michelle

Stayed 3 nights in Dec 2025

10/10 Excellent

Jose Noel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing stay at this property. I travelled with my husband, daughter and mom from the US and stay a total of 6 nights and this place was everything we hoped for and more. First off, the hotel has a great location close to restaurants shops and cafes within walking distance and a block away from. St Katherine street. Our favorite feature was the complementary coffee and espresso machine we had in our room since we are all coffee lovers, they gave us all the complimentary coffee and water we asked for without complaint. Another thing we enjoyed was the service, every staff member we had an encounter with was so nice and polite, five star service !!!! The beds were super comfortable and they gave us robes and slippers as well. But most importantly, the entire property (including our room) was spotless. Even when it was hard to keep the lobby clean because of the constant in and out of people on snowy days, there was a staff member constantly sweeping and cleaning. The two restaurants on property were great, we had appetizers and drink at Benjamin and again, the service from staff amazing!!!! Can not stress enough how much we loved this hotel. We will definitely return.
Stayed 7 nights in Dec 2025

8/10 Good

Lars

Stayed 2 nights in Dec 2025

10/10 Excellent

Thanh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. They were renovating the 2nd floor but it was quiet during our stay. Checkin was fairly quick .
Stayed 3 nights in Oct 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and great service
Stayed 3 nights in Dec 2025

6/10 Okay

Ryan

Liked: Cleanliness, amenities
Room was good , pool could have been warmer and we got told we wouldn’t hear the construction happening when we checked in but that was not the case….. Monday morning woke up to a hammer drill drilling into the concrete around our room at 930am and Tuesday they started around 8am doing construction so we didn’t get to sleep in like planned . Tried taking the stairs however the stairwell had locked doors and doors that would not open on some floors . Had do not disturb sign on door but had housekeeping walk in while we where laying in bed and again after we left they came in n cleaned room . Other then that it’s a nice hotel and would have been excellent if we didn’t have these issues
Stayed 2 nights in Dec 2025

6/10 Okay

Julia, Toronto

Stayed 1 night in Dec 2025

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