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Recent guest reviews

The staff was wonderful and consistently tried to be helpful in anyway that they could. The property was perfectly located for us in the “old city.“ The room was very comfortable and clean.

Amazing location and new & gorgeous modern hotel. Deluxe room layout was awkward due to being on the 3rd floor and corner. Resulted in low ceiling, small windows and lowered tv placement.

There was lots of construction around the hotel. The room was nice but the heating system didn’t work well so it would be cold in the room at night. The housekeeping and facilities were ok, but not impressive. The staff didn’t impress us either. We asked to check out one hour later, and they flatly refused. The best thing about this hotel is the location, but it’s not worth the high price tag.

The rooms were beautifully decorated and very comfortable and the staff was superb!

Due to major street construction the walk to and from hotel is around obstacles and on uneven surfaces. Travelling with my 87 year old mom was made a bit challenging by the logistics. The staff is lovely and bed comfortable but atmosphere of the room is very dark with very poor lighting and overlooking construction and unattractive trash in street below.

Great hotel. Super convenient. Top notch all around.

Lovely hotel. Staff is top notch. The beds are incredibly comfortable. Even the shower exceeded expectations! The restaurant on site, Maggie Oaks, is VERY good. I will definitely stay here the next time I’m in Montreal.

Our room and the hotel was immaculate. The entire staff was over-the-top friendly,helpful and courteous. Other hotels would do well to emulate William Gray.

Everything about this place was great. Staff, room, restaurant, location, etc! Wonderful hotel.

Hip new hotel with lots of amenities and very helpful, cheerful staff. Located on a quiet street in a quaint area popular with tourists. Close to downtown, Mount Royal and not far from the Gay Village. Super comfortable beds, nice views and big screen TVs. Not perfect- hall noise carries and not a fan of laminate floors- but close to it.

Hotel is super charming with a loft castle like atmosphere. Very designer feel and I just love their bathroom including the shower. Definitely 4 or 5 star quality.

lovely, cool, great design, great people, great location.

421 Rue St-Vincent, Vieux Montreal QC

Hotel highlights

  • Walking distance to Old Port of Montreal and Old Port
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Spa

Located in Old Montreal, Hotel William Gray is adjacent to Jacques Cartier Square and within a 5-minute walk of other popular sights like Bonsecours Market. This 4.5-star hotel welcomes guests with 127 rooms and conveniences like a full-service spa, a 24-hour fitness center, and free in-room WiFi.


Dining

For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 10:30 AM. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

All 127 rooms provide minibars, espresso makers, and free local calls. Guests can expect to find free WiFi and 49-inch LCD TVs with cable channels and first-run movies. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets and down comforters ensure a restful night. Free bottled water, safes, and ironing boards are also standard.


Property features

Guests staying at Hotel William Gray enjoy access to a full-service spa, a 24-hour fitness center, and a rooftop terrace. Valet parking is available for CAD 36.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.

Room options

Suite (Maison William Gray)

1 King Bed | Sleeps 2

Room, 1 Queen Bed (Alcove)

1 Queen Bed | Sleeps 2

Suite (Alcove)

1 King Bed | Sleeps 2

Room, 1 King Bed (Alcove)

1 King Bed | Sleeps 2

Guest reviews for Hotel William Gray

Everyone (25) Couples (1) Family (1)
5
Everyone

By on Feb 12, 2020

Review comment responded on Feb 12, 2020

Thank you for this wonderful rating ! Arnaud C. Management Team

5
Everyone

By on Nov 4, 2019

Review comment responded on Nov 4, 2019

Thank you for giving us such a great score ! Best regards, Marie Eve G. Management Team

5
Everyone

The staff was wonderful and consistently tried to be helpful in anyway that they could. The property was perfectly located for us in the “old city.“ The room was very comfortable and clean.

By on Sep 28, 2019

Review comment responded on Oct 2, 2019

Dear Orbitz, Thank you for sharing your most recent stay with us at the William Gray! What a pleasure to read that your recent stay exceeded your expectations. Best regard, Team Management

4
Partner Couples

Amazing location and new & gorgeous modern hotel. Deluxe room layout was awkward due to being on the 3rd floor and corner. Resulted in low ceiling, small windows and lowered tv placement.

By on Aug 28, 2019

Review comment responded on Sep 3, 2019

Dear Guest, Thank you for taking the time to share your 4 stars review with us. We are glad to read that you enjoyed the hotel prime location. Would like to stay at our hotel again, we will be glad to assign you a room with a different layout. Warm regards, Catherine G

5
Everyone

By on May 30, 2019

Review comment responded on Jun 1, 2019

Dear Guest, Thank you very much for taking the time to leave a 5 star review. We hope to see you again soon! Kind regards, Catherine G

3
Family with small children

There was lots of construction around the hotel. The room was nice but the heating system didn’t work well so it would be cold in the room at night. The housekeeping and facilities were ok, but not impressive. The staff didn’t impress us either. We asked to check out one hour later, and they flatly refused. The best thing about this hotel is the location, but it’s not worth the high price tag.

By , from Boston on May 17, 2019

Review comment responded on May 26, 2019

Bonjour Nima, Thank you for taking the time to write a review. I would firstly like to thank you for the comments on the room. We are glad to read that you enjoyed the location. We would, however, like to take the time to apologize for your stay not being 100% up to both yours and our standards. I will share your comments with our team and follow up on the points you have mentioned with our management team. We will make sure that those situations are addressed properly and we thank you for your feedback. If you wish to give the William Gray a second chance, we will do our best to assure your next stay will be fantastic. Warm regards, Catherine Goulet

5
Everyone

By on May 17, 2019

Review comment responded on May 21, 2019

Dear Guest, We thank you for sharing your 5 stars review on Orbitz, it is really appreciated. We hope to see you again soon! Kind regards, Catherine G

5
Everyone

By on Apr 24, 2019

Review comment responded on Apr 26, 2019

Dear guest, Thank you for taking the time to share your review with us. We are glad to read that you enjoyed your stay at The William Gray. Until next time! Frederik H Management Team

5
Family

The rooms were beautifully decorated and very comfortable and the staff was superb!

By , from Stafford Township, NJ USA on Mar 27, 2019

Review comment responded on Mar 30, 2019

Bonjour RW, We thank you for taking the time to share your review with us! We are glad to read that you enjoyed your stay at The William Gray. I will make sure to share your comments with our staff. Until next time, Frederik H Management Team

5
Everyone

By on Mar 21, 2019

Review comment responded on Apr 1, 2019

Dear Guest, We thank you for taking the time to share your 5 stars review with us. We are glad to read that you enjoyed your stay at The William Gray! Until next time, Frederik H Management Team

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