Fairmont The Queen Elizabeth
4.0 out of 5.0
4.1
out of 5
"Good!"
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Recent guest reviews
The pool and hot tub area was fantastic. Easy access to everything- metro, underground city, central station. The concierge was helpful. The hotel will be closing for a year starting June 2016. We can't wait to see the exciting changes.
In 40 years everything changes but the Queenie maintains her style, however in June of 2016 the hotel will close for a year of rejuvenation and renovation. It does need cosmetic as well as new tech updates. The location is excellent and on the road to the airport's 747 express bus. and the underground city of shops and restaurants is an added advantage.
its a very nice hotel greal location rooms a little small and tthe restrooms maybe need a upgrade, but in general terms its a very nice place to stay
Hotel right above central train station with Amtrak to NYC every day. Easy walk to Old Montreal. Could not connect to wifi in lobby even with help. In room: $16 per day!
Great stay. Hotel was beautiful. Friendly staff. Convenient location to metro and dining. Enjoyed ourselves immensely.
The hotel is located over a metro station and within a block of a tourist info center where you can pick up the local bus to the Old Port as well as all the tourist busses. It is also close to the many shops on St Catherine St and plenty of restaurants. The facility is in good shape and the room was clean. The only downsides were 1) wifi is an added cost and 2) if you arrive at the hotel by car between 3:30 and 6:30 pm, you can't valet at the main entrance and instead must drive around to the side, which we didn't know. This turned out to be impossible as the rush hour traffic was gridlocked on the side street with standing busses, taxis, and no remaining space to valet. After two unsuccessful passes we decided to drive away and returned after 6:30.
We booked this hotel as it was the only one available for our last minute weekend getaway. When we booked the room we selected states it would have a queen bed but while checking in we were told our room had 2 double beds. The staff were very nice and after a bit of searching were able to find us a room with a queen bed despite the fact the hotel was sold out during the length of our stay. Conceirge was very helpful with recommendations for navigating the city and restaurant suggestions. They had a map for everything, which was very helpful! The wifi is an additional cost and was not very reliable as I used the PayPal option to connect for 24 hours but My connection only lasted for a few of those ours and I did not want to have to pay again for it. The hotel itself is a little outdated and could use some renovating & updates. The plumbing is really loud, every time a toilet flushes In or near your room you can hear it! The valet parking was full when we arrived so we were asked to self park in a garage just behind the hotel, which benefited us because it was about 1/2 the price. For a next visit to Montreal I think we will try a different hotel!
Our first night the AC unit broke. When maintenance could not repair the unit our room was changed. We had to wait until 3pm that day to get into the room. The hotel offered two free drinks in the bar. Considering we had to sleep in a hot room, they should have comped the one night. The room was very small. I have stayed at this hotel in the past. It is dated and in need of renovation. I was very disappointed. Would not stay there again.
Excellent Service, great location, great ameneties. I did find my particular room small. Not usually what im used to. I felt that Wifi should of been complimentary given the room rate. A Fridge would of been helpful as well and they are available but for additional cost.
A fantastic stay - an old school luxury hotel. The concierge was helpful whenever we needed guidance. Central location to everything downtown. If you're not a President's Club member, I suggest getting it on the spot - save on internet connection charges.
Very, very helpful reception staff. Really went above and beyond to help, including generously finding us a healthy snack when the restaurant was closed and it was too cold to go outdoors! Only complaint (a minor one!) was that the available outlet for computer charging was very hard to reach not an ideal situation for business travel, but it may just have been the furniture setup in our room. Great location near many metro stops and in walking distance to the old city and shopping centers.
Nice hotel, clean but you can hear guests in next room. We were awakened by a crying child and then the whole family was up playing for 2-3 hours about 2 AM! Then on the other side of us were guests watching a football game and we could hear all of their conversations as they watched the game. If you plan to stay at this hotel, bring your best ear plugs.
We stayed for only one night for a special event taking place in the city. Hotel is perfectly located downtown, close to Metro station and pretty much everything... Everything at the Queen E is very expensive: no free wi-fi access, in-room service is very expensive, in-room mini-bar is extremely expensive (think $9 for a Evian bottle)... Make sure to reserve if you want to grab bfast at the restaurant (even if it is at 8am on a Sunday) Staff is very nice, hotel is clean, but the rooms are extremely tiny (think, you can't use the toilet if the door is not closed)... Make sure to ask for a room far from the elevators: they are quite noisy!
Great welcome, for my wife I and our pointer, room upgrade to a room just below John and Yoko's suite. Generally helpful and efficient service, pretty much five stars, good in suite dining experience. Slight critiques were only that the hotel is showing signs of its age here and there, but on the other hand it had a comfortable feel of another era. Bit of a mess up with shoe shine timing too - had no shoes to walk the dog one morning. Otherwise great. Would definitely return.
El hotel tiene una magnÃfica ubicación, conexión a todas las vÃas de comunicación de la ciudad. Está uno en el centro de la vida de Montréal: tiendas, museos, restaurantes, etc.a unos pasos de distancia. Con los miembros del staff del hotel con quienes tuvimos oportunidad de tratar recibimos una atención de primera. Definitivamente escogerÃa este hotel para un nuevo viaje a Montréal y sin duda lo voy a recomendar a mis amigos que vayan a viajar a ésta ciudad.
Spotless. Friendliest of staffs. Quiet. Lots of elevators. Bottled water shouldnt cost $8.50 though. Great hotel, u get what u pay for.
We visited this hotel for an overnight trip to Montreal and faced some mixed reviews. PROS: *The location was great, an easy walk to both the downtown area, old Montreal and the waterfront. *The room was clean and offered a view of the water foundation across the street. The faucets and sink were outdated, but who cares about that, and there was a big, flatscreen television. *The concierge was very helpful for a couple of out of town visitors, and gave us a variety of very helpful and successful restaurant options. CONS *There was a problem with the check-in, as they gave us two double beds instead of the queen we booked. It took some time and persistence to get everything squared away. *The check-in is scheduled for 4 p.m., which is extremely late and frustrating. *The parking situation is a little expensive for just one night. *We were not allowed to take our drinks from the hotel bar up to our room. Overall, this hotel is good because of the location, but it might be wroth it to search around first for a better deal in the area.
We really enjoyed our stay. The location over the train and underground station was perfect for getting around without having to walk outside in the heat. The rooms we had were comfortable and very clean, although more counter space in the bathrooms would have been nice. The only complaint was a big stain on the rug in one of the rooms when we arrived. Housekeeping covered it with a throw rug which solved the unsightliness. The Queen Elizabeth is a great place to stay in Montreal!
We had a wonderful stay at the Queen Elizabeth! We took the train right to the hotel. So convenient. Everything was perfect. Robes on the door in the bathroom, flat screen TV. Excellent location, 15 minute walk to Old Montreal. Enjoyable dining, soothing hot tub, helpful staff. We would go back in an instant.
We really enjoyed our 3 nights at the Fairmont, not least because it is so conveniently located downtown and with the underground walkway to Ville Marie. Outside temperatures were -15C and lower while we were in Montreal! We enjoyed our short walks outside to the various nearby attractions but were so glad to come back to a welcoming and warm environment with such pleasant and helpful staff. We used the pool and the hot tub, but didn't manage to make it to the gym. We ate once in the restaurant and found the food and the service great. We also ate at the local food outlets in Ville Marie which was family and friends so we didn't hit any high spots while we there. The room was very comfortable, with great beds and the coffee and tea were replaced every day and the room kept nice and clean. The hotel lobby is large yet manages to be warm and welcoming with plenty of comfortable seating. It was often filled with lots of people but never felt noisy or congested. What a great place to stay - we are glad we treated ourselves to a few nights of luxury.
Hotel highlights
- Walking distance to Christ Church Cathedral and Bell Centre
- Onsite dining
- Indoor pool
- 24-hour health club
Located in Ville-Marie, Fairmont The Queen Elizabeth is within a 10-minute walk of popular sights such as Christ Church Cathedral and Bell Centre. This 950-room, 4-star hotel has conveniences like an indoor pool, a 24-hour health club, and a conference center. Located centrally in Montreal, it's also close to Notre Dame Basilica and Saint Joseph's Oratory.
Dining
This hotel is home to a bistro and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 10 AM.
Rooms
Fairmont The Queen Elizabeth's 950 air-conditioned rooms provide minibars, coffee makers, and safes. Guests can expect WiFi, wired Internet, and 49-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers, free toiletries, and bathrobes. Other amenities include phones, ironing boards, and desks.
Property features
Guests staying at Fairmont The Queen Elizabeth enjoy an indoor pool, a 24-hour health club, and WiFi in public areas. Valet and self parking are available if you're driving, or an airport shuttle (available 24 hours) can be put to good use for CAD 40 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include 37 meeting rooms, a conference center, and express check-out.
Guest reviews for Fairmont The Queen Elizabeth
great location
Everyone
The pool and hot tub area was fantastic. Easy access to everything- metro, underground city, central station. The concierge was helpful. The hotel will be closing for a year starting June 2016. We can't wait to see the exciting changes.
a return to memories from 40 years ago
Couples
In 40 years everything changes but the Queenie maintains her style, however in June of 2016 the hotel will close for a year of rejuvenation and renovation. It does need cosmetic as well as new tech updates. The location is excellent and on the road to the airport's 747 express bus. and the underground city of shops and restaurants is an added advantage.
great place great city
Couples
its a very nice hotel greal location rooms a little small and tthe restrooms maybe need a upgrade, but in general terms its a very nice place to stay
perfect location
Singles
Hotel right above central train station with Amtrak to NYC every day. Easy walk to Old Montreal. Could not connect to wifi in lobby even with help. In room: $16 per day!
first quebec trip
Couples
Great stay. Hotel was beautiful. Friendly staff. Convenient location to metro and dining. Enjoyed ourselves immensely.
great location to do anything in montreal
Families
The hotel is located over a metro station and within a block of a tourist info center where you can pick up the local bus to the Old Port as well as all the tourist busses. It is also close to the many shops on St Catherine St and plenty of restaurants. The facility is in good shape and the room was clean. The only downsides were 1) wifi is an added cost and 2) if you arrive at the hotel by car between 3:30 and 6:30 pm, you can't valet at the main entrance and instead must drive around to the side, which we didn't know. This turned out to be impossible as the rush hour traffic was gridlocked on the side street with standing busses, taxis, and no remaining space to valet. After two unsuccessful passes we decided to drive away and returned after 6:30.
quick weekend getaway
Couples
We booked this hotel as it was the only one available for our last minute weekend getaway. When we booked the room we selected states it would have a queen bed but while checking in we were told our room had 2 double beds. The staff were very nice and after a bit of searching were able to find us a room with a queen bed despite the fact the hotel was sold out during the length of our stay. Conceirge was very helpful with recommendations for navigating the city and restaurant suggestions. They had a map for everything, which was very helpful! The wifi is an additional cost and was not very reliable as I used the PayPal option to connect for 24 hours but My connection only lasted for a few of those ours and I did not want to have to pay again for it. The hotel itself is a little outdated and could use some renovating & updates. The plumbing is really loud, every time a toilet flushes In or near your room you can hear it! The valet parking was full when we arrived so we were asked to self park in a garage just behind the hotel, which benefited us because it was about 1/2 the price. For a next visit to Montreal I think we will try a different hotel!
a disappointing stay in montreal.
GetawayWithFriends
Our first night the AC unit broke. When maintenance could not repair the unit our room was changed. We had to wait until 3pm that day to get into the room. The hotel offered two free drinks in the bar. Considering we had to sleep in a hot room, they should have comped the one night. The room was very small. I have stayed at this hotel in the past. It is dated and in need of renovation. I was very disappointed. Would not stay there again.
excellent hotel
GetawayWithFriends
Excellent Service, great location, great ameneties. I did find my particular room small. Not usually what im used to. I felt that Wifi should of been complimentary given the room rate. A Fridge would of been helpful as well and they are available but for additional cost.
we felt privileged and pampered
GetawayWithFriends
A fantastic stay - an old school luxury hotel. The concierge was helpful whenever we needed guidance. Central location to everything downtown. If you're not a President's Club member, I suggest getting it on the spot - save on internet connection charges.
Dear Family - We truly appreciate your positive note about the convenient location of the hotel along with Health Club facilities. We're very happy to hear how pleased you were with your recent stay. We hope to have the pleasure of welcoming you again soon. Warm regards.