Fairmont The Queen Elizabeth4.5 out of 5.0
Recent guest reviews
I love Fairmonts. But if this is the future-won't be staying at them. It started with check in. As a platinum member, I'm guaranteed a room until mine is ready. It wasn't offered. Suites don't have large bottles of shampoo etc like every other fairmont, no welcome card, no slippers, no rain shower heads - like every other fairmont, no nice fairmont towels (apparently only on the top floors), no turndown service unless asked, room is as comfortable as IKEA furniture and looks like it too! No proper office chair. The chair in the living room is purely for show.Bed is usual comfort- thank goodness. AND the nice restaurant is connected to a food court. How chic! As a fairmont nerd- I am surprised by all this. There are many other properties to stay at in Montreal that are more comfortable and nicer. They don't even have the usual bed linens! While these things may seem small- when you are used to them at every other Fairmont, it's disappointing here. The above reasons are way I stay at Fairmonts. They usually make you feel very special. Not here. Maybe this Fairmont is supposed to be the low rent version of the others? This could be the wave of the future. Moving downscale I guess. Good news-they rushed to get our suite ready-so was ready 3 hours after our early check in request.pastry in the room was delicious and housekeeping was nice.
The city of Montreal is so stunning, unfortunately, I was there for a conference so I never ventured out. That being said the Fairmont was lovely! We never needed to. The food was terrific (for a conference of that size). The hotel rooms were superb-bed was super comfortable, the view was stunning, the room was well lit, and the shower (pressure, size, etc) was great. My only complaint would be check in & check out process was slow, but maybe that was because it was such a large group. It was a delightful stay!
The urban market adjacent to the Fairmont Reception desk was a great lunch stop for us. For Australians, the urban market is similar to the David Jones food hall but not as pricey! There is a variety of meal options from charcuterie platters, oysters a rotisserie and of course gelato and chocolate. Delicious!
Bravo Fairmont for reinvigorating Le Reine Elizabeth to its former grandeur, yet thoroughly modernized. The staff were tres chalereux and clearly take pride in serving their guests. Bon voyage a Montréal.
Decided to visit Montreal and stay at this iconic hotel. I had always wanted to stay here and figured it was now or never. We arrived early to see if we could drop off our bags and wander around this fantastic city but expected to be told that our room wasn't ready or available until 4:00 but took a chance anyways. Emme was INCREDIBLE! The room that was assigned to us was indeed not ready but she worked her magic and not only let us check in early to drop off our bags but offered some insightful tips and information about things we should do. They have a gourmet market called Artisans....where to begin! If you are on a diet..stay away because it is impossible to not want to but EVERYTHING! Gail was working the rotisserie and the smells of fresh roasting chicken, lamb, cauliflower, little potatoes with duck fat drippings...I could go on and on but my mouth is watering. She was very informative and personable. Treated us like old friends and shared how awesome it was to work there. I have not even started on the pastries or ice creams, or desserts - it was a food lover paradise. The staff was super friendly and attentive. I can't even begin to stress that enough. They all went out of their way to assist in any way possible. This was one of our best trips ever to Montreal and it was primarily due to the staff working there. YOU GUYS ARE AWESOME. Thanks again.
My husband and I just spent 3 nights here and it was fabulous. We were upgraded for a small fee to the Gold Level, and had a lovely King suite on the 18th Floor. Robes, slippers, Nespresso machine and turndown service and a very comfy bed made it even better. The Gold Level includes a very nice breakfast, evening hor d'oeuvres, nightly desserts and coffee/soft drinks included any time. The best part was the coffee/espresso/cappuccino machine. I loved having a perfect cappuccino every morning. The concierge gave us great restaurant recommendations and made reservations for us, as well as being very helpful with directions, tips for getting around Montreal, etc. The hotel also recently opened Marche Artisans, a wonderful market with all sorts of wonderful foods. A great place to treat yourself and buy gifts for others. We did not eat dinner at the hote's restaurant, but had a drink at very cool bar. The Fairmont is in a convenient location, right above the Underground city, a short walk to the Metro, walking distance to nearby shopping and Old Montreal. We would love to stay here again and recommend the hotel to anyone traveling to the beautiful city of Montreal.
The 4 of us came to Montreal to celebrate our birthdays. We booked a Fairmont Gold room and had VIP service. When we came into the room they had birthday cake for us which was really nice and an unexpected surprise. The downside was the room was small and the toilet didn’t work (we had to call twice). Expected more for Fairmont.
This Fairmont is also showing its age, but has been recently renovated and rooms are comfortable and modernized. I find the hotel very big for my taste, with lots of events taking place that sometimes make the lobby look like a train station. However, the hotel is up to standard and is an option for those who like the Fairmont chain.
I have stayed at several Fairmont properties and enjoyed my stays. This was a very different experience. At check in, the clerk tried to up sell me to a room that cost over double the price of the one booked. He did this by telling me the regular room was too small, did not have a great view, was not comfortable. At this price, I'd expect all the rooms to be nice and how likely is it that most people are willing to double their costs while standing at the front desk. I declined and he seemed genuinely very disappointed in me. This did not start my stay well. The room was okay. Small but fine and the beds were very comfortable.We did find it cold and draughty and I kept putting the heat up to warm the room. We also found the light too dim and the bathroom light was not adequate for putting on make up. We had breakfast on Sunday at the hotel. When we arrived just before 10am, the restaurant was almost empty but the hostess told us we could only sit at the bar because they were expecting people at 11am for brunch. The bar stools are nailed to the floor and it is so uncomfortable to eat a meal perched on the edge of a seat leaning forward to reach the bar. I had to insist to get a table even though we had over an hour before the brunch began. With service like that, it is not surprising the place is empty. The food was fine. Nothing special and very expensive. One evening we had trouble having a light meal. It was pouring rain and about 9pm and we just wanted something light. The main dining room was only serving a set menu for restaurant week. The cafe style restaurant closed at 7pm. The only option was a very loud bar with a limited menu and we ended up eating an over priced salad seated on wildly uncomfortable chairs while EDM blared. If we had been with children, it would be have been impossible. Oddly what was open was the market which sells pastries, crepes and has a butcher section and fresh vegetables. If we had wanted a few pork chops and an onion we'd have been fine. But we couldn't get a light meal. Odd way to arrange a hotel. I would never stay here again. There was nothing at all special about the room and the check in clerk was right to say it was small. The service was off and it did not offer the kind of comfort I would expect.
I absolutely loved my stay at the Fairmont The Queen Elizabeth! The concierge services were super and the service is superb! Smooth check in and operationwise the hotel is stunning. Loved it all. Thank you! I will recommend it.
- Walking distance to Christ Church Cathedral and Bell Centre
- Onsite dining
- Indoor pool
Located in Ville-Marie, Fairmont The Queen Elizabeth is within a 10-minute walk of popular sights such as Christ Church Cathedral and Bell Centre. This 950-room, 4.5-star hotel has conveniences like a full-service spa, an indoor pool, and a 24-hour health club. Located centrally in Montreal, it's also close to Notre Dame Basilica and Saint Joseph's Oratory.
This hotel is home to a bistro and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.
Fairmont The Queen Elizabeth's 950 air-conditioned rooms provide minibars, coffee makers, and laptop-compatible safes. Guests can expect WiFi, wired Internet, and 49-inch flat-screen TVs with cable channels and pay movies. Bathrooms have hair dryers, designer toiletries, and bathrobes. Other amenities include phones, ironing boards, and desks.
Fairmont The Queen Elizabeth features a full-service spa, an indoor pool, and a 24-hour health club. Valet and self parking are available if you're driving, or an airport shuttle (available 24 hours) can be put to good use for CAD 40 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include WiFi in public areas, 37 meeting rooms, and a conference center.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 147 reviews