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Recent guest reviews

Despite the quirky decor and squeaky floors, it is a very pleasurable hotel. Excellent and most helpful staff.

Fun hotel with quirky decor, central location, great value for money, but above all, extremely friendly and accommodating staff. We asked for a room change to a larger bed - if available - and not only did the hotel provide it immediately, we were moved to the VIP suite. Also, every front staff member enquired about our comfort every time we walked in.

The room had a set of 3 stairs that had to be climbed from the bed to the bathroom. Without light this was a safety hazard.

Great little hotel in a great location. The staff were so friendly and helpful. Was our third stay there and we will be back!

Beautiful rooms, great location. Staff is friendly and helpful.

The Best location in downtown Montreal. Absolutely loved the rooms, the shower was the star of the show with dual shower heads!!!

Reserved this room online without knowing much about the exact area. I arrived late in the evening and was pleasantly surprised by the ease of parking in the garage just down the street as well as the restaurant being attached to the hotel. My room was much larger then I expected with an over sized bath as well....a hotel the we will for sure be returning to.

Excellent hotel. Convenient. Love staying here. Beautiful rooms and close to many amenities. Will recomend it over again

Long lines to check in, noisy, bellman was friendlly

The one thing that bothered me was the loud music with strong beat from the restaurant under my room until 22:30. Repeated requests to reduce the volume did not help much. The breakfast was very marginal. The most frugal I ever had in Montreal. Only corn flakes and bread, only milk and coffee or tea. Rarely any attendance.

Stayed several nights Hotel was convenient to most everything I required Staff was friendly and helpful

As a frequent traveller to Montreal, you will not find a better deal. The rooms are unique (which gives it charm). The staff is very pleasant. There's an adjacent restaurant which offers excellent people watching (not to mention the food is great). I always judge a hotel by asking myself this question... Would I spend my own money to stay here? The answer is (without a doubt) Yes!

What a neat little hotel. The hallways smell kind of funny but the rooms are great and have character. My room had a crazy shower window to the bedroom.

We were not given correct information about parking. Also the room was too warm at night and turning the heat off didn't help a lot.

Chez Swann is a very nice hotel for when you're wanting to stay in downtown Montreal but don't want it to cut too much of your budget. The room is cute, the staff is great and it's all clean. Only thing to improve would be breakfast as it's very limited.

The best part of the hotel was the daytime front staff girl that was always helpful and smiling

Decor is super fun- shower was amazing! The staff was very nice and helpful. Great personality over all Breakfast was good enough for me..as I don't eat a lot in the morning . But enough to get you out the door in the morning.

1444 rue Drummond Montreal QC

Hotel highlights

  • Steps from Sainte-Catherine Street and The Underground City
  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Ville-Marie, Hotel Chez Swann is next to popular attractions like Sainte-Catherine Street and The Underground City. This 23-room, 4-star hotel has free breakfast, free in-room WiFi, and a fitness center.


Dining

Free self-serve breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM. Enjoy a bite to eat at the hotel's brasserie, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 23 individually decorated rooms provide iPod docks, free local calls, and free bottled water. 40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. In-room massages are available, and other amenities include laptop-compatible safes and desks.


Property features

Guests of Hotel Chez Swann enjoy features like a fitness center, free WiFi in public areas, and express check-in. If you drive, self parking is CAD 35 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this boutique hotel include express check-out, free newspapers, and a terrace.

Room options

Junior Suite, 1 King Bed

1 King Bed | Sleeps 2

Suite

1 King Bed | 1 Queen Bed | Sleeps 2

Junior Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Hotel Chez Swann

Everyone (15) Couples (2) Business (1) Family (2)
4
Everyone

Despite the quirky decor and squeaky floors, it is a very pleasurable hotel. Excellent and most helpful staff.

By on Aug 20, 2019

Review comment responded on Aug 20, 2019

Dear Guest! Thank you for staying at Hotel Chez Swann! We are delighted to read how much you liked the great service provided by our team. Your compliments will be shared with every staff member. All of us look forward to welcoming you again soon to offer you better experience! Kind regards,

5
Everyone

By on Aug 19, 2019

Review comment responded on Aug 20, 2019

Dear Guest! Thank you for your high evaluation. We hope to see you back soon. Kind regards,

5
Partner Couples Families

Fun hotel with quirky decor, central location, great value for money, but above all, extremely friendly and accommodating staff. We asked for a room change to a larger bed - if available - and not only did the hotel provide it immediately, we were moved to the VIP suite. Also, every front staff member enquired about our comfort every time we walked in.

By on Jul 30, 2019

Review comment responded on Aug 9, 2019

Dear Guest! We appreciate your 5 out of 5 evaluation. I'm delighted you took the time to share your review and loved the Suite offered as complimentary upgrade. We are so happy to hear how much you enjoyed our elevated service standards,decor and central location of Hotel Chez Swann! Your comfort is our priority,so it is a great reward to see such praising feedback from our valued guests. We look forward to your next visit!

5
Families

The room had a set of 3 stairs that had to be climbed from the bed to the bathroom. Without light this was a safety hazard.

By on Jul 11, 2019

Review comment responded on Jul 17, 2019

Dear Guest, Thank you for leaving such a perfect rating on our property! Please request the third floor room next time you make a reservation if you prefer the room without steps. We hope to see you again on your next trip to Montreal. Best Wishes

5
Everyone

By on Jul 8, 2019

Review comment responded on Jul 8, 2019

Dear Guest! Thank you for your high evaluation. We hope to see you back soon. Kind regards,

5
Everyone

By on May 16, 2019

Review comment responded on May 16, 2019

Dear Guest! Thank you for your high evaluation. We hope to see you back soon. Kind regards,

5
Friends

Great little hotel in a great location. The staff were so friendly and helpful. Was our third stay there and we will be back!

By on May 10, 2019

Review comment responded on May 10, 2019

Dear Guest! We greatly appreciate you taking time to write this review. Thank you so much for staying at our property! We are happy you enjoyed our location and I will be passing on your praises to our hotel team. We are so proud to deliver the experience that you deserve! I hope we are lucky enough to have you again should you return in the future! Kind regards,

5
Everyone

Beautiful rooms, great location. Staff is friendly and helpful.

By , from Toronto on Oct 27, 2018

Review comment responded on Oct 28, 2018

Dear Don! We appreciate your feedback and we are happy you liked the rooms and location of the hotel! It was our pleasure to welcome you and we hope to see you back soon! Kind regards,

4
Everyone

The Best location in downtown Montreal. Absolutely loved the rooms, the shower was the star of the show with dual shower heads!!!

By on Aug 3, 2018

Review comment responded on Aug 4, 2018

Dear Guest, We thank you for taking the time to write a review following your recent stay at Hotel Chez Swann. We are very pleased to hear that you had an enjoyable stay and that you especially liked our rooms and showers as well as our central and convenient location. Thank you again for your review, we do hope to have an opportunity to serve you again on your next visit. Kind regards,

5
Everyone

Reserved this room online without knowing much about the exact area. I arrived late in the evening and was pleasantly surprised by the ease of parking in the garage just down the street as well as the restaurant being attached to the hotel. My room was much larger then I expected with an over sized bath as well....a hotel the we will for sure be returning to.

By on May 11, 2018

Review comment responded on Dec 11, 2018

Dear Guest! Thanks for sharing this glowing review with us! We are happy to hear you enjoyed your stay at Hotel Chez Swann! Your compliments for our beautiful and comfortable rooms let us know we're doing our job and we would like to share another perfect experience with you soon! Kind regards,

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