Good location. We walked to Mount Royal, the Redpath Museum, and several other places. The staff was very friendly and had good restaurant advise. The hotel was clean and in good condition. Be warned though, the pool is outside so it was closed in Feburary.
I didn't like the fact that I was charged $519 for a Friday night and the remaining nights would have cost $445 per night and that was not what I saw on your website when I made the reservation. I was very disappointed and never plan to reserve hotel or airfare from your website.
I didn't like that I have stayed here 4 times and they did not know that. I got a lousy room right across from the elevator and they were going to charge me $20 for an extra hour of checkout. The bar is deadly quiet. This place has no soul.
Room was dirty. Paid a lot for it. Great location, but overpriced hotel.
We loved the location and the staff was excellent. The biggest complaint we had was that the beds are too small. We're a family of 4 with 19 and a 20 year old sons. The double bed rooms should have queen size beds.
Customer Service fantastic and had a great outdoor pool
Love this hotel! Staff were friendly, helpful, and responded to my requests quickly, Room was big and comfortable. I like the location of the hotel too. Very close to Mont Royal Park, McGill University and the Art Museum. Plenty of dining choices, can walk to many fun places downtown. Highly recommend.
Great, responsive staff. Very happy with our stay!
Everything was superb..personnel were competent and pleasant
It close to a lot of sites and airport. The furniture was somewhat dated.
Beautiful property! Friendly and helpful staff. Great location. Lovely room. Would stay there again
Amazing hotel with an amazing staff that did everything to make us feel like valued guests.
Very nice hotel, very good location. It is not a new hotel but is very well conserved. Totally recommended.
Great location in the city centre. Close to the train station, lots of restaurants and shops near by. Staff was very accommodating. Room was nice and clean but a tad small.
Very good hotel, conveniently located. Efficent stuff as well.
Located in Ville-Marie, Hotel Omni Mont-Royal is within a 5-minute walk of McCord Museum and within 15 minutes of other popular attractions like Montreal Museum of Fine Arts. This 4.5-star hotel has 299 guestrooms and offers conveniences like a restaurant, a full-service spa, and a fitness center.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All 299 rooms provide iPod docks, coffee makers, and safes. Guests can expect to find WiFi and 42-inch LCD TVs with digital channels and pay movies. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Phones, ironing boards, and desks are other standard amenities.
Guests staying at Hotel Omni Mont-Royal enjoy access to a full-service spa, a fitness center, and a spa tub. Valet parking is available for CAD 34.75 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and conference space.
Good location. We walked to Mount Royal, the Redpath Museum, and several other places. The staff was very friendly and had good restaurant advise. The hotel was clean and in good condition. Be warned though, the pool is outside so it was closed in Feburary.
Dear Guest, thank you for taking the time to review your stay at the Omni Mont-Royal. Base on your score, I understand that we did not totally meet your expectations. If you have a few moment, I would love to know how we could improve ourselves. Thank you for your feedback and have a great day. Best regards, Justine Dufresne-Lauzon. Front Desk supervisor.
I didn't like the fact that I was charged $519 for a Friday night and the remaining nights would have cost $445 per night and that was not what I saw on your website when I made the reservation. I was very disappointed and never plan to reserve hotel or airfare from your website.
Dear guest, I am very sorry to hear that you felt that you were overcharged. I am not able to see all the details, but it could have been the tax difference. If you like to call us with more details we will be happy to explain or fix any concern you may have. Thank you for choosing the Omni Mont-Royal hotel, Best regards, Front Desk Team
Dear guest, thank you for choosing the Omni Mont-Royal hotel for your visit in Montreal. I am glad to hear that you enjoyed your stay at our property. We hope to see you again on your upcoming visit to Montreal. Thank you again for choosing the Omni Mont-Royal hotel. Best regards, Elie Gellad Night Manager
I didn't like that I have stayed here 4 times and they did not know that. I got a lousy room right across from the elevator and they were going to charge me $20 for an extra hour of checkout. The bar is deadly quiet. This place has no soul.
Dear Guest, thank you for taking the time to share your experience at the Omni Mont-Royal. We are disappointed that you did not enjoy your stay to the fullest. We will make sure to share your comment with the concerned department. Thank you for the feedback. Best regards, Justine Dufresne-Lauzon. Front Desk supervisor.
Room was dirty. Paid a lot for it. Great location, but overpriced hotel.
Dear Guest, thank you for taking the time to review your stay at the Omni Mont-Royal. We appreciate the feedback. We took note of your comment and will do the proper follow-up to ensure that this situation does not happen again. Have a great day, Best regards, Justine Dufresne-Lauzon. Front Desk supervisor.
We loved the location and the staff was excellent. The biggest complaint we had was that the beds are too small. We're a family of 4 with 19 and a 20 year old sons. The double bed rooms should have queen size beds.
Dear Guest, We would like to thank you for your comments regarding your last experience at our hotel. We have different categories of room at the Omni Mont Royal. Some rooms have a king size bed other have two double beds. Our team is always trying to find the perfect fit for our guests. We are hoping to see you on a near future in Montreal. Regards, Pauline Front Desk Supervisor
Customer Service fantastic and had a great outdoor pool
Dear Guest, Thank you for having chosen the Omni Mont-Royal for your recent stay in Mntreal. It was a pleasure to have you stay with us and we hope to welcome you back in the near future. Have a wonderful day
Dear Guest, thank you for taking the time to rate your recent stay at the Omni Mont-Royal. Have a wonderful day. Best regards, Justine Dufresne-Lauzon. Front Desk supervisor.
Dear Guest, thank you for taking the time to rate the Omni Mont-Royal. we appreciate the feedback. Best regards, Justine Dufresne-Lauzon. Front Desk supervisor.
Dear guest, Thank you for choosing the Omni Mont-Royal hotel for your visit to Montreal. I am glad to see that you really enjoyed your stay here with us and that you found our staff very friendly. Our entire team strives on compliments like those. Thank you again for choosing the Omni Mont-Royal hotel. Best regards, Elie Gellad Front Desk Supervisor