Skip to main content
Beginning of main content

Recent guest reviews

Everything at the resort was nice and clean and beautiful. The only thing that would have enhanced our stay were if some chairs were available in the beach area near the water.

beautiful hotel and wonderful staff but we were not informed of a wedding that was taking place on the weekend we were there which limited the access we had to the hotel. We were very disappointed with that!

Very nice hotel close to the beach. Areas for improvement: facilities at te beach and bar service thereat, level of service can improve in some areas (restaurant and front desk, mainly). All inclusive premium (which I paid) should include all beverages. There are several that are not included. Great rooms. Internet could be better.

Holbox Island is a paradise undiscovered and we hope it stays that way. Definitely worth the 2+hour journey from Cancun to get there. The white sand beaches are incredible. Restaurants with amazing food are within walking distance. You can either relax, go on tours, rent a golf cart or bicycle and explore the island on your own. We always felt safe.

Holbox es un paraiso en medio de una reserva natural.

Avenida Plutarco Elias S/N Isla Holbox QROO

Hotel highlights

  • Walking distance to Holbox Beach and Punta Mosquito Beach
  • Free WiFi in public areas
  • Onsite dining
  • 2 outdoor pools

Villas HM Palapas del Mar places you next to Punta Mosquito Beach and within a 5-minute walk of other popular sights like Holbox Beach. This 52-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a rooftop terrace.


Dining

This hotel is home to a buffet restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

The 52 rooms are air-conditioned and have an array of amenities, including balconies or patios, refrigerators, and ceiling fans. Guests can expect to find TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes and phones.


Property features

2 outdoor pools, a rooftop terrace, and free WiFi in public areas are featured at Villas HM Palapas del Mar. Airport transportation is made easy with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this beach hotel include a terrace, laundry facilities, and a garden.

Room options

Junior Suite sea front: 1 king bed

1 King Bed | Sleeps 2

Junior Suite Superior: 2 queen beds o 1 king bed

1 King Bed | 2 Queen Beds | Sleeps 4

Junior Suite (Single)

1 Twin Bed | Sleeps 1

Junior Suite Superior sea front: 1 king bed or 2 queen beds

1 King Bed | 2 Queen Beds | Sleeps 2

Guest reviews for Villas HM Palapas del Mar

Everyone (6) Couples (2)
4
Everyone

By on Sep 16, 2020

1
Everyone

By on Sep 1, 2020

4
Partner Couples

Everything at the resort was nice and clean and beautiful. The only thing that would have enhanced our stay were if some chairs were available in the beach area near the water.

By , from Richmond, va on May 10, 2019

Review comment responded on May 16, 2019

Dear Rellis , We really appreciate your positive comments about our beautiful Hotel. On the other hand, I know that most of our guests will like a beach club. Why don't we have it? HM Hotels have a compromise with Holbox on preserving the nature of the area, that does not mean we are not going to have it, but we want to do it the best way to conserve our beautiful sand beaches We look forward to welcome you back for a future unique vacation. Sincerely, Andres S. Ovalle Villas HM Palapas del Mar Customer Service Manager

4
Friends

beautiful hotel and wonderful staff but we were not informed of a wedding that was taking place on the weekend we were there which limited the access we had to the hotel. We were very disappointed with that!

By on Apr 30, 2019

Review comment responded on May 3, 2019

Dear Guests, First than anything else allow me to thank you for the opportunity you gave us to assist you during your recent trip among us. On the other hand, I would like to offer you our most sincere apologies for not having exceeded your expectations during your stay as we normally do with most of our guests. I'm really surprised to read such things about our hotel which goes on total contradiction with our concept and philosophy. I will make sure to follow - up on each one of your points which will allow us to recognize areas of opportunity as there is always room for improvement. Thanks once more for the time dedicated to share your personal opinion about our service. We really hope we can have the opportunity again to take care of you and show you our improvements in general. Cordially, Andres S. Ovalle HM Palapas del Mar Customer Service

5
Everyone

By on Apr 9, 2019

Review comment responded on Apr 11, 2019

Thank you for taking the time to review your stay with us through . I am very pleased to hear that you have enjoyed an Amazing vacation at our hidden Paradise. I'm thrilled to know that we were successful in providing you a memorable experience and that all your expectations were met. I will share your comments with the entire team, they will be very happy to hear from you. Thank you once more for your comments; we would love to have the opportunity to serve you again in the near future. Sincerely, Andres S. Ovalle HM Palapas del Mar Customer Service

5
Everyone

By on Jan 2, 2019

Review comment responded on Jan 9, 2019

Dear guest, Thank you so much for having chosen Villas HM Palapas del Mar for your holidays. We are going to be happy if we have the opportunity to welcoming you back again! Cordially, Zoe Mendoza Villas HM Palapas del Mar Customer Service Manager

4
Everyone

Very nice hotel close to the beach. Areas for improvement: facilities at te beach and bar service thereat, level of service can improve in some areas (restaurant and front desk, mainly). All inclusive premium (which I paid) should include all beverages. There are several that are not included. Great rooms. Internet could be better.

By , from Mexico City on Nov 6, 2018

Review comment responded on Nov 19, 2018

Dear Mario, Thank you very much for having taken a moment out of your valuable time to share your experience with us. We really appreciate and thank you for sharing the area where we couldn't impress you so that we can improve. I can guarantee you that we will take suitable measures. Thank you once again for your time to share your comments, we hope you can give us the opportunity to serve you again and show you our improvements. Cordially, Zoe Mendoza Villas HM Palapas del Mar Customer Service Manager

5

beautiful rustic resort

Everyone
Sunrise View from our 2nd floor room

Holbox Island is a paradise undiscovered and we hope it stays that way. Definitely worth the 2+hour journey from Cancun to get there. The white sand beaches are incredible. Restaurants with amazing food are within walking distance. You can either relax, go on tours, rent a golf cart or bicycle and explore the island on your own. We always felt safe.

By , from Dallas, TX on May 5, 2017

Review comment responded on May 12, 2017

Dear guest, Thank you so much for having chosen HM Palapas del Mar for your holidays. I'm really glad to hear that it was all perfect! We appreciate such a positive comments about your stay here. It was our pleasure to host you in lovely hotel. We can't wait to welcome you again in our peaceful and relaxing haven. Sincerely, Zoe Mendoza HM Palapas dek Mar Customer Service Manager

5
Partner Couples

Holbox es un paraiso en medio de una reserva natural.

By on Jun 15, 2019

url importing http://www.orbitz.com/Isla-Holbox-Hotels-Villas-HM-Palapas-del-Mar.h16005926-p2.Hotel-Reviews
There was an error importing /Isla-Holbox-Hotels-Villas-HM-Palapas-del-Mar.h16005926-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Isla-Holbox-Hotels-Villas-HM-Palapas-del-Mar.h16005926-p2.Hotel-Reviews