Skip to main content
Beginning of main content

Recent guest reviews

The stuff is amazing, food is ok. But the place round down and old. The water park needs to be take caring of its old and dusty. So as the main pool. You can see dust coming from the metal and going in to the water.

Water park is located across the road. Waterpark flooring is concrete and chipped big potholes are everywhere. It was not safe for my kids to play in it. Food buffet did not have any vegetables or fruits. Manager told me to ask cooks if they have any vegetables. 2 out 3 pool jetpools did not work. I do not recommend this hotel

This place is absolutely amazing. It is away from the busy part of Cancun so it’s much quieter and more relaxing than being in the city center. The staff is amazing, always there to answer every question and makes sure you’re aware of things going on around the area as well as places to visit while in the area. Food was always fresh and different at every meal of the day. Beach was always clean and beautiful.

Need renovation on the property! Very outdated! Can change the dining room chairs. They are old & heavy! But the area is beautiful & clean. Also the beach!

loved the entire hotel, everything was inclusive, excellent food, including for children. we loved our Ana, she would leave small animals composed of towels, my kids would always looke forward overynight to see what her creation was for the day. only bad thing, we stayed in a suite and there was no Wifi, we had to go to the main lobby and used Wifi from there.

It was right on the beach, and the beach had easy access for guest.

For the price I paid all inclusive I really expected a better place and better customer service the hotel is outdated and staff seems not to care about the customers. When we arrived to checked in no one seems to care the guy at the front desk was very serious and seemed like he was having a bad day or something i think that they need to make the customer welcome since the day you arrive we didn't feel that. Nothing unique about this place really, we got a double bed the beds are very small its not even a queen size very uncomfortable. Also if im paying all inclusive we shouldn't have to reserve, to have dinner if we didn't reserve exactly at 11 am you cannot have dinner unless you have reserve a table. So if we had to leave earley in the morning for a tour or something we wouldn't be able to get dinner because they don't let you reserve before 11 am thats not good at all. I wouldn't complain if It would of been a cheap place but i paid close to $300 a night so i was very disappointed overall. I wouldn't come back for sure

It’s a terrible hotel I hate it Everything in the hotel was garbage I hate the hotel Supposed be All Include It’s not Lots of surprise 😡

The property is ok. It's pretty old. They need new beds and ac units, mine made so much noise i couldn't hear myself think at times

Location is very inconvenient, some staff was very nice but other were granpy

Not what’s advertised online !!! It smell really bad outside the trough out the entire hotel

Km. 1.5 Carretera a Puerto Juarez Cancun QROO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free uncovered self parking
  • Onsite dining

El Meco Archaeological Site is a short stroll from All Ritmo Cancun Resort & Water Park, and other popular attractions like Gran Puerto Pier are within a couple of miles (3 km). This 155-room, 3.5-star resort has 2 outdoor pools along with a private beach and a free water park.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 11:30 AM. There are ample dining options with 4 onsite restaurants, including El Palmar, which has ocean views.


Rooms

The 155 individually decorated rooms feature 2 bathrooms. Guests can expect to find 32-inch TVs with cable channels. Minibars, coffee makers, and ceiling fans are also standard.


Property features

All Ritmo Cancun Resort & Water Park features a private beach, 2 outdoor pools, and a free water park. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for MXN 760 per vehicle. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include karaoke, a children's pool, and a fitness center.

Room options

Studio Supreme

1 King Bed | Sleeps 3

Standard Room Kids eat and stay free

2 Double Beds | 1 King Bed | Sleeps 4

Master Suite Ocean View

2 Double Beds, 1 Twin Sofa Bed, 1 King Bed and 1 Large Twin Sofa Bed | Sleeps 8

Junior Suite Royal Ocean View

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 5

Guest reviews for All Ritmo Cancun Resort & Water Park

Everyone (38) Couples (6) Business (1) Family (26)
5
Everyone

By on May 3, 2021

5
Family

The stuff is amazing, food is ok. But the place round down and old. The water park needs to be take caring of its old and dusty. So as the main pool. You can see dust coming from the metal and going in to the water.

By on Apr 25, 2021

Review comment responded on Apr 25, 2021

We appreciate your feedback, we will work on our opportunity areas. Thank you.

1
Family Family with small children

Water park is located across the road. Waterpark flooring is concrete and chipped big potholes are everywhere. It was not safe for my kids to play in it. Food buffet did not have any vegetables or fruits. Manager told me to ask cooks if they have any vegetables. 2 out 3 pool jetpools did not work. I do not recommend this hotel

By on Apr 23, 2021

Review comment responded on Apr 24, 2021

We are sorry you feel this way about the hotel, we are working in improve our facilities. We appreciate your feedback.

1
Everyone

By on Dec 14, 2020

Review comment responded on Dec 17, 2020

Hello, we appreciate your comments and your feedback. Best regards!

5
Partner Couples

This place is absolutely amazing. It is away from the busy part of Cancun so it’s much quieter and more relaxing than being in the city center. The staff is amazing, always there to answer every question and makes sure you’re aware of things going on around the area as well as places to visit while in the area. Food was always fresh and different at every meal of the day. Beach was always clean and beautiful.

By , from Ankeny on Nov 23, 2020

Review comment responded on Nov 23, 2020

Hello Mr. Overhake, We are so happy to hear that your experience with us was plecent, and also we would like to thank you for taking the time to share your comments. Im glad that you enjoy te resort and our staff. And hopefully you give us the opportunity to serve you again. Warm regards!

4
Partner Couples Business Business

Need renovation on the property! Very outdated! Can change the dining room chairs. They are old & heavy! But the area is beautiful & clean. Also the beach!

By on Mar 14, 2020

5
Everyone

By on Jan 19, 2020

Review comment responded on Jan 21, 2020

Gracias por su reseña. Saludos

4
Everyone

By on Jan 19, 2020

Review comment responded on Jan 21, 2020

Gracias por su reseña. Saludos!

5
Family with small children

loved the entire hotel, everything was inclusive, excellent food, including for children. we loved our Ana, she would leave small animals composed of towels, my kids would always looke forward overynight to see what her creation was for the day. only bad thing, we stayed in a suite and there was no Wifi, we had to go to the main lobby and used Wifi from there.

By on Dec 5, 2019

1
Everyone

By on Aug 22, 2019

Review comment responded on Aug 22, 2019

Dear Guest Thank you for choosing All Ritmo Cancun Resort & Waterpark as your vacation destination and for taking time to share your discontent. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. We truly hope to have the privilege to welcome you back in a near future and reinstate your confidence in our services. Please receive our warmest regards.

All Ritmo Cancun Resort & Water Park

Km. 1.5 Carretera a Puerto Juarez, Cancun, QROO 77500
url importing http://www.orbitz.com/Cancun-Hotels-All-Ritmo-Cancun-Resort-&-Water-Park.h375956-p2.Hotel-Reviews
There was an error importing /Cancun-Hotels-All-Ritmo-Cancun-Resort-&-Water-Park.h375956-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Cancun-Hotels-All-Ritmo-Cancun-Resort-&-Water-Park.h375956-p2.Hotel-Reviews