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Bahia Principe Grand Tulum - All Inclusive

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Bahia Principe Grand Tulum - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Property video
Lobby sitting area
Aerial view
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Hot tub
  • Breakfast included
  • All inclusive

Explore the area

View in a map
Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760
  • Place, Riviera Maya Golf Club
    ‪8 min walk‬
  • Place, Aktun Chen
    ‪8 min walk‬
  • Place, Dolphinaris Tulum
    ‪8 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

7.6 out of 10
Good
(41 reviews)
  • 407 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

7.8 out of 10
Good
(11 reviews)
  • 407 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 407 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 407 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

7.6 out of 10
Good
(24 reviews)
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

8.6 out of 10
Excellent
(8 reviews)
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

8.0 out of 10
Very good
(3 reviews)
  • Partial ocean view
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

8.8 out of 10
Excellent
(20 reviews)
  • 814 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

8.8 out of 10
Excellent
(6 reviews)
  • 814 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 814 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 814 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

8.4 out of 10
Very good
(32 reviews)
  • 388 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

8.6 out of 10
Excellent
(8 reviews)
  • Partial ocean view
  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room

1 bedroom, in-room safe, desk, laptop workspace

Junior Room

  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 814 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

8.0 out of 10
Very good
(2 reviews)
  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 407 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Akumal

Bahia Principe Grand Tulum - All Inclusive is located within a mile (2 km) of Riviera Maya Golf Club and Aktun Chen. This 978-room, 4-star property welcomes business and leisure travelers with 4 outdoor pools, a private beach, and a golf course.

What's nearby

  • Riviera Maya Golf Club - 8 min walk - 0.5 miles
  • Aktun Chen - 8 min walk - 0.5 miles
  • Dolphinaris Tulum - 8 min walk - 0.5 miles
  • Akumal Beach - 4 min drive - 3.1 miles
  • Half Moon Bay - 7 min drive - 4.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 70 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬16 min walk
  • ‪Restaurante Yucatan - ‬4 min walk
  • ‪Thali Restaurant - ‬5 min walk
  • ‪Maiko - ‬5 min drive
  • ‪The Truck - ‬3 min walk

About this property

Bahia Principe Grand Tulum - All Inclusive

Bahia Principe Grand Tulum - All Inclusive features a private beach, a golf course, and a full-service spa. There's free parking and an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include 4 outdoor pools, a nightclub, and a children's pool.
Guests can expect free WiFi and LCD TVs with satellite channels. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, coffee makers, and ceiling fans.
Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 5 outdoor tennis courts, and complimentary bicycles. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Don Pablo
  • La Gran Tortuga
  • Tequila
  • Thali
  • Yucatan

Things to do

  • 27-hole golf course
  • 4 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Paddleboard
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkeling
  • Splash pad
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: USD 1.8 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe

Frequently asked questions

Are there all-inclusive rates at Bahia Principe Grand Tulum - All Inclusive?

Bahia Principe Grand Tulum - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals. Activities include snorkeling, windsurfing, and kayaking.

Is a free cancellation option available at Bahia Principe Grand Tulum - All Inclusive?

Bahia Principe Grand Tulum - All Inclusive provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Bahia Principe Grand Tulum - All Inclusive?

This property is located in Akumal, a short 16-minute walk from Riviera Maya Golf Club and also 16 minutes on foot from Aktun Chen. You'll also find Xel-Há Park and Akumal Beach within a short drive.

Is there parking available at Bahia Principe Grand Tulum - All Inclusive?

Yes, uncovered self parking is offered for free at the property. An electric car charging station and bicycle parking are also available.

Is there a spa at Bahia Principe Grand Tulum - All Inclusive?

Spa Bahia Principe is the property's spa and services include beach massages, body wraps, facials, and mani/pedis.

Does Bahia Principe Grand Tulum - All Inclusive include a casino on the premises?

No, Bahia Principe Grand Tulum - All Inclusive doesn't have a casino.

Is there an indoor pool at Bahia Principe Grand Tulum - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and a hot tub.

Is Bahia Principe Grand Tulum - All Inclusive a good place to stay for couples?

This waterfront property offers plenty of amenities for couples including a private beach, a beach bar, and 7 restaurants.

Are there hot tubs at Bahia Principe Grand Tulum - All Inclusive?

No, but all guestrooms at this property have jetted bathtubs.

Does Bahia Principe Grand Tulum - All Inclusive have a restaurant with a breakfast menu?

Yes, Bahia Principe Grand Tulum - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Bahia Principe Grand Tulum - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Bahia Principe Grand Tulum - All Inclusive.

Are there connecting rooms at Bahia Principe Grand Tulum - All Inclusive?

Yes, you can book connecting rooms at this property for your group or family vacation.

Where is the closest airport to Bahia Principe Grand Tulum - All Inclusive?

The closest major airport to Bahia Principe Grand Tulum - All Inclusive is Tulum Intl. Airport (TQO), which is about 25.6 mi away. Another top airport is Cozumel Intl. Airport (CZM), which is around 27.7 mi away.

Are there rooms with balconies at Bahia Principe Grand Tulum - All Inclusive?

Yes, every guestroom at Bahia Principe Grand Tulum - All Inclusive comes with a balcony and some offer sea and garden views.

Does Bahia Principe Grand Tulum - All Inclusive host weddings?

There are wedding services available at Bahia Principe Grand Tulum - All Inclusive if that's in your vacation plans.

Bahia Principe Grand Tulum - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 689 out of 1351 reviews
Rating 8 - Good. 336 out of 1351 reviews
Rating 6 - Okay. 158 out of 1351 reviews
Rating 4 - Poor. 83 out of 1351 reviews
Rating 2 - Terrible. 85 out of 1351 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Stayed 6 nights in Jan 2026

8/10 Good

Dale John

Stayed 14 nights in Nov 2025

10/10 Excellent

Marzena

Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. The
Stayed 7 nights in Nov 2025

8/10 Good

Gene, Boston

Traveled with family and small children
Liked: Cleanliness
friendly staff, well maintained grounds, spacious renovated 2 bedroom, great beach, great kids club
Stayed 9 nights in Nov 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, property conditions & facilities
They resolve the air conditioning problem by giving us a larger beautiful suite
Stayed 7 nights in Nov 2025

2/10 Terrible

Mariana

Traveled with family
Disliked: Staff & service, room comfort
Unlike what’s described in the website from hotels.com: you do not get 7 restaurants to chose from for free, you get 2 free ones (buffet and a fast food- not tasty food truck) and 5 that charge $100+ for a sit down a la cart meal. You cannot reserve ahead of time even of you want to pay, so availability will be very limited (unless you pick dinner at 5pm or 11pm). There supposed to be a place that has icecream during the day- it it was closed on our stay and if you wanted ice cream you needed to pay for it…Buffet food was not worth what we paid for the ‘all inclusive’ package, but that only crowded single place was the included food. Amenities for kids were nice, except for the pool side area needing anti-slide protection. Saw many kids and adults falling down, us included… Do not recommend, save your money and go to a small boutique place if you want to eat well!
Stayed 2 nights in Nov 2025

10/10 Excellent

Lyndon Craig, Abbotsford

Liked: Cleanliness, amenities, property conditions & facilities
The room was good. Shower leaked everyday. Huge mess for employees everyday. Otherwise good.
Stayed 8 nights in Nov 2025

6/10 Okay

Jane

Traveled with family
Liked: Amenities, property conditions & facilities
The room was nice but it is NOT a 2 bedroom. It is a 1 bedroom, with a pull out in the living room and 2 bathrooms. Staff was generally friendly, but they don't have enough people working there. Or at least not clearing dishes, refreshing food and drinks, and keeping things tidy and clean. No one comes to take orders around the pool or on the beach and the food in general is just average. Everything feels watered down including guacamole. Even the orange juice is some synthetic mix of juice, water, and something like tang. The staff at the gym are not friendly at all and even kind of rude. There are raccoons and birds constantly after your food - even on the outdoor seating for dinner. I get it, it's set in the jungle, but it's gross and they should have staff actively shooing the animals away. That said, we enjoyed our stay. Location is great and the room is nice, even if it isn't what they advertise. The gardens are pretty. I had a good vacation, but I would not go back to this resort.
Stayed 9 nights in Nov 2025

10/10 Excellent

Montserrat

Liked: Cleanliness, amenities, property conditions & facilities
What a deal - great price, awesome location, good food at the buffet. Beach was wonderful, lots of sand, and beach chairs.
Stayed 5 nights in Nov 2025

4/10 Poor

Kateryna

Disliked: Cleanliness, amenities, property conditions & facilities
Late check-in did not provide anything that was promised by Expedia.
Stayed 7 nights in Nov 2025

10/10 Excellent

Gregory Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort was well maintained and staff were very kind and helpful
Stayed 6 nights in Nov 2025

8/10 Good

Eric Jon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Grounds were beautiful. Room was clean. Buffet was huge. Staff was mostly great. My only complaint s would be: our shower soaps were empty and it took 2 days and multiple attempts to get refilled. My wife's perfume went MIA during the week.
Stayed 6 nights in Nov 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

6/10 Okay

Claudia

Liked: Cleanliness
The room is in need of a renovation. The room door and shower needs repairing. The staff was very attentive but the food was a little lackluster and at most times cold.
Stayed 5 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff kept beaches and pool area very clean.
Stayed 5 nights in Nov 2025

10/10 Excellent

daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely superb top to bottom. The grounds were amazing. Food superb. Will definitely be back soon!
Stayed 4 nights in Nov 2025

8/10 Good

Benjamin Kenneth

Traveled with partner
Liked: Cleanliness, amenities
The staff were great. The rooms could do with some new fixtures fittings and furniture.
Stayed 10 nights in Nov 2025

10/10 Excellent

Christiana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was our second time here and we loved it! Everything was exactly what we needed for our vacation. The staff were great and friendly. The amenities were perfect. Food was delicious. Honestly 10/10
Stayed 7 nights in Nov 2025

10/10 Excellent

Adam

Stayed 7 nights in Nov 2025

2/10 Terrible

Maritza

Stayed 4 nights in Nov 2025

6/10 Okay

Joseph Andre Gerard

Traveled with family
Room was nice but need some work on the showers. Food was OK. Tried Tequila restaurant and was not impressed just another buffet. The staff were pleasant. I have been to Bahia Príncipe in Jamaica, Punta Cana and Mexico now. I don’t think I will return to the Mexico one. The others were much better overall.
Stayed 10 nights in Nov 2025

2/10 Terrible

Kyleigh

Traveled with family and small children
Disliked: Amenities
Restaurants were completely booked up at the time of booking for our whole stay could only eat at the buffet which was trash. Trolley service does not go to the whole resort never came to our side of the resort and when I did see them pass our way and they had no one on there trolley they passed right by us after us waving at them. Beach is completely rocky and unbearable to walk on. Had to ask multiple times for stuff for my room and never got it.
Stayed 4 nights in Nov 2025

4/10 Poor

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property was beautiful but overall I would not recommend. Long check in and out process. Everything is so spread out it requires long walks. The trolley services was not available when needed. Hotel was hot, we could not eat at any of the restaurants due to being booked. Need more accessible bars, had to wait in long lines to get drinks. Some drinks did not taste well. I would recommend the market be open to everyone on Saturday evenings. Limited activities or shows. Advertised a game room for kids but did not mention you have to purchase a game card to play pool or other games. Beach is not good for swimming as there were lots of rocks that made it hard to walk through.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cebien

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Good time with good vibe
Stayed 6 nights in Nov 2025

8/10 Good

Roger Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but at times the dinner buffet was a little picked clean.
Stayed 7 nights in Nov 2025

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