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The only bad thing I have they charged me 32 dollars for parking without telling us I feel they should have told us upon check in gave me the option to see if I wanted to pay this is or not I was not told about this price and my room was towards the street very loud noises did not get much sleep ...
Every thing was clean and check in was a breeze. Yoh should note that while this may be owned by Double Tree, it is not a Double Tree hotel. It is not on the sign and staff will even say it is not a Doubletree (no cookies either). Only complaint is the maid who was weirdly aggressive (banging on ...
We have a good stay and availability for food being provided to the room with safety. Excellent Stay. Thanks!
Amid covid-19 we were allowed to have an early check in and also received an upgrade in room since room prices has gone down from when I made my initial reservation. Staff was amazing. Her name was Maria (forgot her last name). Location is great. Will stay when I come back to NYC.
I knew the room was small, but I didn't realize how small it was until I arrived. Cold air was seeping through the bathroom. I had to turn the thermostat to at least 73-74 soni could feel warm, but then it would just feel stuffy.
This was our 4th year to stay at Hotel St. JAMES and we absolutely loved it every year. The hotel staff goes above and beyond to help with any questions. The location is perfect to get to all the things we enjoy doing.
Horrible. Would not recommend! The staff was very rude and the offered parking was 3 blocks away & $45 a day per car.
Location was decent; everything was good considering COVID; only main issue is shower did not have barrier so water leaked onto entire bathroom floor - I've seen this in Europe & have NO CLUE why ANY hotel makes it this way - it's a simple barrier!! That's all that's needed! I used up 2 towels to ...
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