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Recent guest reviews

Everything was good

So convenient for what was basically an overnight 6 hour layover. Staff was great. Facility is not new, but was very comfortable.

Was treated poorly. Had to change rooms twice due to no hot water and AC not working. Also had to get a refrigerator replaced, had a broken toilet that would not flush right and took 2 days to get towels. The Manager of this property was horrible and disrespectful.

Really close to airport and free shuttle back-and-forth to airport every 20 minutes

The room did not have a working tv. The toilet leaked all over the floor. The whole room reaked of marijuana. The pillows are impossible to use.

Not special

I loved. The hotel and I Would love. To stay there again and I will recommend other. People to book this hotel

Great location, easy access and excellent amenities on the property. Cordial and professional staff.

The property was seemingly nice upon entry. But my room wasn’t the best, because of the plumbing problems. They didn’t even have Netflix.?

Hotel is great but for other guests slamming doors.

I love everything and I’ll like to stay at the hotel again

The exterior is very nice, the lobby is very nice but the room was not up to the same scale as the lobby. Definitely not worth the money I spent and honestly pretty disappointed.

Had a terrible experience with the front desk staff upon check out. An employee Carla was EXTREMELY rude, curt and unwelcoming. I also located several hairs on my pillows, but checked in so late that I just went to sleep pillow less. Additionally upon check in the front desk team gave me no info about parking validation so I wasn’t until I attempted to depart and was at the garage that I realized I could get my parking validated, taking the cost from $59 to $30! Overall the hotel is ok. 3 out of 5. Had I not had such bad experiences with the staff I would give this place another chance. Given the attitude of from desk member Carla and lack of info from other staff, I would look to stay that the hotel next door and only return here as a last resort if I had no other options.

104-04 Ditmars Blvd East Elmhurst NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Fitness center

Located in Queens, LaGuardia Plaza Hotel is within 2 miles (3 km) of popular attractions such as Citi Field and Flushing Meadows-Corona Park. This 358-room, 3.5-star hotel has free in-room WiFi along with a free airport shuttle and a gym.


Dining

Enjoy dining at Pavilion Grille, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/cafe.


Rooms

Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, safes, and phones are also standard.


Property features

At LaGuardia Plaza Hotel, guests have access to a gym, free WiFi in public areas, and a conference center. If you drive, self parking is USD 30 per night, or you can take advantage of the free airport shuttle during limited hours. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a 24-hour business center, a computer station, and free newspapers.

Room options

Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Premium Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Premium Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for LaGuardia Plaza Hotel

Everyone (12) Couples (7) Family (9)
4
Everyone

Everything was good

By on Jun 29, 2022

5
Family

So convenient for what was basically an overnight 6 hour layover. Staff was great. Facility is not new, but was very comfortable.

By on Jun 23, 2022

1
Partner Couples

Was treated poorly. Had to change rooms twice due to no hot water and AC not working. Also had to get a refrigerator replaced, had a broken toilet that would not flush right and took 2 days to get towels. The Manager of this property was horrible and disrespectful.

By on Jun 2, 2022

4
Partner Couples

Really close to airport and free shuttle back-and-forth to airport every 20 minutes

By on May 19, 2022

4
Business Business

By on May 11, 2022

Review comment responded on May 12, 2022

Ahmed, we are delighted you had a great stay at LaGuardia Plaza Hotel. Thank you for the kind rating, and we look forward to hosting you again soon. Effie Mikedis General Manager LaGuardia Plaza Hotel

1
Partner Couples

The room did not have a working tv. The toilet leaked all over the floor. The whole room reaked of marijuana. The pillows are impossible to use.

By , from Laramie on May 8, 2022

Review comment responded on May 10, 2022

Anthony, thank you for staying with us and providing your feedback. We are sorry for the issues you had in your room and the inconvenience they caused. We have already shared your feedback with our staff to help us improve our procedures, so this doesn't happen again. We also regret the specific concern you outlined. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we appreciate you for bringing this to our attention. We hope you will give us a second chance to deliver the type of outstanding experience you should always expect from our hotel. Effie Mikedis, General Manager

3
Family

Not special

By on May 13, 2021

Review comment responded on May 14, 2021

Thank you for being our guest. We are pleased overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Effie Mikedis General Manager

5
Everyone

I loved. The hotel and I Would love. To stay there again and I will recommend other. People to book this hotel

By , from Syracuse ny on Mar 12, 2020

Review comment responded on Mar 13, 2020

Gloria, we are thrilled to know we exceeded all your expectations for an outstanding stay with us. Thank you for recommending us and for your excitement about returning. We look forward to seeing you again soon at LaGuardia Plaza Hotel. Effie Mikedis, General Manager, LaGuardia Plaza Hotel

4
Everyone

Great location, easy access and excellent amenities on the property. Cordial and professional staff.

By , from Brooklyn, New York on Feb 10, 2020

Review comment responded on Feb 11, 2020

Kevin, thank you for the terrific review! We were happy to read that our location across from LaGuardia Airport and just minutes from Manhattan was a comfortable place to land. And it's so nice to know our passionate and dedicated team helped make your stay great. Thank you once again for staying with us at LaGuardia Plaza Hotel, and we hope you will visit us again the next time you are in the NYC area. Effie Mikedis, General Manager, LaGuardia Plaza Hotel

4
Everyone

By on Feb 5, 2020

Review comment responded on Feb 6, 2020

Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at the LaGuardia Plaza Hotel. Effie Mikedis, General Manager, LaGuardia Plaza Hotel

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