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Courtyard by Marriott New York JFK Airport

3.0 out of 5.0

Recent guest reviews

Not much to say, overall overpriced but no big negatives. After a two week stay in China we stayed here to rest up after a 14 hour Air China flight. All the hotels we stayed in in China were much much better. This hotel has a snack bar for a restaurant and nothing but other hotels nearby.

The hotel service is excellent but the facility needs som TLC . The staff is excellent .

Everything was good, very nice personnel. The only problem was with the shower. The water came out and the bathroom was all wet

All good except the shuttle. Two times in two visits I had problems. Call from Airport phone linked to Marriott to be picked up. First time no show and had to hook arise with Hilton van. 2nd time had to call twice after waiting 40 min.

this was a short staying at the hotel, but it was very nice to be there........

Nuestra estadía fue de una sola noche y fue muy agradable. La limpieza del Hotel en general es muy buena . El cuarto es Justo lo que se necesita; comodidad y facilidades adecuadas . El personal fue muy respetuoso y cordiales . Felicitamos en especial a Roxanne y a Robert . Gracias por todo. Regresamos en otra oportunidad.

Didn’t spend a lot of time. Just slept.good location to airport. And close to where I parked the car ,at the spot.

Marriott Hotel is my favour Hotel. This hotel located next to JFK airport and they provide pick up and drop off service. Room is big and clean. Bed is so comfortable that I would stay whole day long. Will definitely come back next time.

They understand their role: to get people to the airport as efficiently as possible.

The location of the hotel was excellent, transportation to and from was done by the hotel shuttle. Quick service to the airport. Excellent for overnight stay on long layovers.

Clean updated hotel near airport. Could use more staff during night hours. Only one employee on night shift for an airport serving the New York vicinity. Ridiculous. The poor guy was juggling too many things. Room 1010 very clean.

Fast & convenient the people were very nice - i like a firm bed i should have said something !

Great room, great location and great staff. Staying there for a quick overnight connection is perfect.

I think some things can be improved to attract guests, For example the room does not even have a bottle of water . You have to buy it. Breakfast or at least a minimum of snacks should be included as the price is not that cheap. The entrance could be made a bit more attractive. It is very like a cheap hotel type.

Everything was great apart from my roon was next to the elevator. So was awake most of the night

These hotel balances an amazing sense of history with urban and for the ideal business or pleasure travel experience.

Nice and newly renovated. Friendly staff, clean room comfortable bed.

Good stay. Great Bellman *jjjjj*jjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

we have good stay in the hotel. the room seems to be comfort as we wanted. but only issue is one staff told us to breakfast is free and after we finished eating ,they gave us a bill of $60 to pay which we paid . another staff who gave us the bill said we're mix informed but they still have us paid that bill.

Hotel was very nice and the room was super comfortable and clean perfect for a weekend getaway.

145-11 N Conduit Ave Jamaica NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Fitness center

Located in Queens, Courtyard by Marriott New York JFK Airport is within a 15-minute drive of popular attractions such as Belmont Park and St. John's University. This 3-star hotel has 166 guestrooms and offers free in-room WiFi, a free airport shuttle, and a fitness center. It's adjacent to the airport and also within a 15-minute drive of Citi Field.


Dining

Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10 AM.


Rooms

Courtyard by Marriott New York JFK Airport's 166 rooms are air-conditioned and provide refrigerators, coffee makers, and phones. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Guests of Courtyard by Marriott New York JFK Airport enjoy a fitness center, free WiFi in public areas, and 2 meeting rooms. Valet parking is USD 25 per day if you plan to drive, or hop aboard the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Guest reviews for Courtyard by Marriott New York JFK Airport

Everyone (14) Couples (7) Business (2) Family (7) Other (2) Friends (2)
3
Everyone

Not much to say, overall overpriced but no big negatives. After a two week stay in China we stayed here to rest up after a 14 hour Air China flight. All the hotels we stayed in in China were much much better. This hotel has a snack bar for a restaurant and nothing but other hotels nearby.

By on Apr 5, 2018

Review comment responded on Apr 6, 2018

Dear Guest, thank you for your stay and for your review. We are glad you were mostly satisfied with your visit, but it is certainly disappointing to read about the frustrations you experienced. Your concerns will be shared with our team so we can prevent similar mistakes going forward. We hope you will give us another chance in future to provide you with a better stay. Best Regards, Tanya Jamal, Assistant General Manager

4
Everyone

The hotel service is excellent but the facility needs som TLC . The staff is excellent .

By , from miami on Mar 22, 2018

Review comment responded on Mar 23, 2018

Dear Cecilia, we appreciate you choosing the Courtyard New York JFK Airport for your recent stay. Providing fresh, clean accommodations and friendly, professional service is our specialty, and it is great to see you enjoyed it here. Thank you for being our guest, and we hope to see you again soon. Best Regards, Tanya Jamal, Assistant General Manager

5

nice hotel close to jfk

Everyone

Everything was good, very nice personnel. The only problem was with the shower. The water came out and the bathroom was all wet

By on Mar 13, 2018

Review comment responded on Mar 14, 2018

Dear Guest, thank you for choosing the Courtyard New York JFK Airport for your accommodation and for sharing your review. We are glad to know you had a wonderful stay with us and liked our convenient location. We have also taken the note of your feedback and have shared it with our maintenance team to check for the issue you mentioned. On behalf of everyone here, we invite you to stay with us again the next time you visit New York. Best Regards, Tanya Jamal, Assistant General Manager

4

close to jfk

Everyone

All good except the shuttle. Two times in two visits I had problems. Call from Airport phone linked to Marriott to be picked up. First time no show and had to hook arise with Hilton van. 2nd time had to call twice after waiting 40 min.

By , from ellington, ct. on Feb 19, 2018

Review comment responded on Feb 21, 2018

Dear Guest, thank you so much for staying at the Courtyard New York JFK Airport. It’s a pleasure knowing that you loved our proximity to the airport. We value your feedback in regard to the shuttle service and will use it to ensure that our shuttle drivers are more consistent with our service levels. We hope you will our hotel every time your travels bring you to New York. Best Regards, Tanya Jamal, Assistant General Manager

5

close to airport

Everyone

Didn’t spend a lot of time. Just slept.good location to airport. And close to where I parked the car ,at the spot.

By , from west nyack ny on Dec 3, 2017

Review comment responded on Dec 6, 2017

Dear Dan, thank you for sharing your kind review of Courtyard New York JFK Airport. We are pleased to read you had a pleasant experience and that our close proximity to the airport worked out so well for you. We look forward to having you as our guest again in the near future. Best Regards, Daniel Fevre, General Manager

5

great hotel next to jfk airport

Everyone

Marriott Hotel is my favour Hotel. This hotel located next to JFK airport and they provide pick up and drop off service. Room is big and clean. Bed is so comfortable that I would stay whole day long. Will definitely come back next time.

By , from Taiwan on Nov 11, 2017

Review comment responded on Nov 13, 2017

Dear Micky, thank you so much for your nice feedback about the Courtyard New York JFK Airport. We are delighted to know you liked your comfortable room and that the proximity to the airport added to your joy. We look forward to hosting you again whenever you are back here. Best Regards, Daniel Fevre, General Manager

5

high-functioning hotel near to jfk

Business Travelers

They understand their role: to get people to the airport as efficiently as possible.

By , from New Haven on Nov 4, 2017

Review comment responded on Nov 7, 2017

Dear Professor, we appreciate you choosing the Courtyard New York JFK Airport for your visit. It’s a pleasure knowing you loved our hospitality and the excellent service provided by our shuttle drivers. We hope to welcome you back soon. Best Regards, Daniel Fevre, General Manager

5

courtyard by marriott new york airport

Business Travelers

The location of the hotel was excellent, transportation to and from was done by the hotel shuttle. Quick service to the airport. Excellent for overnight stay on long layovers.

By , from Honolulu on Sep 11, 2017

Review comment responded on Sep 13, 2017

Dear Tonka, thanks for the awesome feedback. We are delighted to know you were impressed with our convenient location and that our complimentary shuttle service was perfect for your needs. It was a pleasure hosting you at the Courtyard New York JFK Airport, and we look forward to seeing you again soon. Best Regards,  Daniel Fevre, General Manager

4

comfortable stay near hotel. could use more staff.

Everyone

Clean updated hotel near airport. Could use more staff during night hours. Only one employee on night shift for an airport serving the New York vicinity. Ridiculous. The poor guy was juggling too many things. Room 1010 very clean.

By , from p on Apr 27, 2017

Review comment responded on Apr 29, 2017

Dear Mia, thank you for your valuable feedback of the Courtyard New York JFK Airport. It’s our pleasure knowing you loved our property and had an overall nice stay. We appreciate your observation and have taken a note of it. We hope you will visit us again the next time your travels bring you back to New York. Best Regards, Daniel Fevre, General Manager

5
Everyone

Fast & convenient the people were very nice - i like a firm bed i should have said something !

By on Feb 27, 2017

Review comment responded on Mar 1, 2017

Dear Guest, thank you for your review of the Courtyard New York JFK Airport. We appreciate you highlighting our airport shuttle and the service provided by our well-trained staff. Thanks again, we hope you will choose to stay with us again the next time you are in New York, whether it be for business or pleasure. Best Regards, Daniel Fevre, General Manager