We had a very nice room. The staff was very friendly and helpful beyond expectation.
Ice cold shower. Staff not very helpful. Missed the shuttle service by two minutes after I called to ask them telling them I was on my way down.
Property under renovation.
It was convenient and usual quality I expect for a Hampton Inn. Didn’t use any amenities, except for the shuttle, nor did I go anywhere else.
Tina and Marc and Michelle were are wonderful. The complimentary coffee bar was very nice and well kept as was the breakfast area.
The hotel and room itself were okay. I could only be there a few hours during a long layover but the man at the front desk was extremely courteous and professional, and the airport shuttle process was smooth.
Very happy with the stay. Thank you
Wasn’t told you needed to request services, ie to pick up trash
It is a serviceable hotel. It is a bit expensive for what it is, I guess the price is high since it is an "airport" hotel. In quotes because I don't consider it to be a true airport hotel. You have to take a 10 minute cab, and the hotel is in a residential area. Everything is fine with the hotel, but the rooms are just blasé - fit for any traveler looking for a quick hotel night related to travel. I was happy with my stay, just don't go in expecting a high quality Hampton Inn appearance. Just the basic Hampton Inn appearance, on par with a Best Western I guess. Solid 4.
Great, clean hotel I plan on visiting again in the near future.
Shuttle in the morning was punctual and well kept. Clean and friendly staff.
No water, No cup in the room Breakfast was 1 single donut No coffee No tea . Parking was $27 After paying $160 for the room . They Charge you $100 twice ($200) for deposit after your room & parking was paid. They are running a Scam . They are rude They got me
Don’t stay here. First room had not been cleaned. Second room tv didn’t work entire time and bathtub water didn’t drain. Marijuana smoke in hallway.
Staff was horrible doesnt care,lazy,rude,slik,pathetic
Located in Queens, Hampton Inn NY-JFK is 2.9 mi (4.7 km) from Resorts World Casino and within a 10-minute drive of other popular attractions like Citi Field. This 216-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.
Free continental breakfast is served each morning from 6:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.
Guests can expect 37-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer free toiletries. MP3 docks, coffee makers, and free local calls are also available.
Renovated in 2015, Hampton Inn NY-JFK offers a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 27.59 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
We had a very nice room. The staff was very friendly and helpful beyond expectation.
Ice cold shower. Staff not very helpful. Missed the shuttle service by two minutes after I called to ask them telling them I was on my way down.
I do apologise for the service you received. I will be addressing the issues you stated.
Property under renovation.
Thank you for your score.
It was convenient and usual quality I expect for a Hampton Inn. Didn’t use any amenities, except for the shuttle, nor did I go anywhere else.
Thank you for choosing us as your choice for accommodations while staying in JFK and for your valuable feedback.
Tina and Marc and Michelle were are wonderful. The complimentary coffee bar was very nice and well kept as was the breakfast area.
Susan, I am very happy to see the recognition of the staff. It makes me very happy to see that. The team is great and work really hard for that. I am glad you enjoyed your stay here at the Hampton Inn JFK.
The hotel and room itself were okay. I could only be there a few hours during a long layover but the man at the front desk was extremely courteous and professional, and the airport shuttle process was smooth.
Thank you for the 4-star review. We really appreciate you!
Very happy with the stay. Thank you
Thank you sharing your feedback with us. We love seeing comments like yours. Take care!
Wasn’t told you needed to request services, ie to pick up trash
Thank you for your feed back - Will address the communication issue.
Thank you for choosing us as your choice of accommodation while in JFK and thank you also for your valuable feedback.