2/10 Terrible
Paul
Traveled with family
Sep 30, 2025
DEFINATELY NOT RECOMMEND THIS PLACE!!!
Check in time is 3pm. We arrived at 2pm and asked if our room was ready. It was, but in order for us to get it we had to pay a $50 early check in fee. We wanted to drop off our luggage, as we were going into the city for an event and dinner. Not wanting to pay an extra $50 to drop our luggage off in our room and leave, I asked if we could leave our luggage in the office or somewhere that was safe and/or locked up in the lobby area. The answer was no. They do not have anything like like. It makes no sense that if our room was already cleaned and available, that in order to get in, we had to pay $50 to get in 1 hour early. Absolute no customer service or common sense. What were they losing out on in letting us check in early to secure our luggage in our locked hotel room? Not friendly staff. The front desk is surrounded by glass (scary)! Once arriving to our room, it was filthy and clearly had not been thoroughly cleaned.
DEFINATELY NOT RECOMMEND THIS PLACE!!!
Paul
Stayed 3 nights in Sep 2025