Nothing Need to provide for making tea in the rooms As an honors member am surprised Hilton does not provide a more upbeat hotel
Good buffet breakfast. OK for an airport stopover. Decor getting old but clean. Shuttle every 30 mins.
Old but clean. Nice size room.
Good place to stay in a pinch. Shuttle service from JFK was quick but only runs to midnight. Expensive breakfast.
They didn’t have any cots available so upgraded our family of 5 to two king beds
It’s a place to sleep. Not great, not terrible. Staff was great, felt safe, and the hotel was clean. Nothing to eat nearby.
There wasn't anything close. A construction sight and a warehouse or business.
The front desk personnel was quite helpful, efficient and friendly. Did not like the noise from the next room shower.
Nothing special, but the property was pretty good.
Very Clean & comfortable
Very nice hotel. My flight was cancelled last minute and I was able to book right away. Had a great relaxing night. Convenient location close to JFK
Our room and the hallway smelled like cigarettes. Very disappointing.
Located in Queens, Hilton Garden Inn Queens/JFK Airport is 2.2 mi (3.6 km) from Resorts World Casino and within a 10-minute drive of Flushing Meadows-Corona Park. Each of the 192 rooms at this 3-star hotel includes a refrigerator, a microwave, and a coffee maker.
For your convenience, a self-serve breakfast is served for a fee weekdays from 6:00 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with satellite channels and video-game consoles. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests of Hilton Garden Inn Queens/JFK Airport enjoy a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 30 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, express check-in, and express check-out.
Nothing Need to provide for making tea in the rooms As an honors member am surprised Hilton does not provide a more upbeat hotel
Good buffet breakfast. OK for an airport stopover. Decor getting old but clean. Shuttle every 30 mins.
Dear Malcolm, Thank you for choosing Hilton Garden Inn Queens/JFK Airport and for your high rating. We are delighted to read that you loved the delicious breakfast we serve and could take advantage of our shuttle services. We agree with you that our accommodations, while well-maintained, are in need of updating. Your feedback gives us the information we need to serve you in the future better. We will note your comments as we continue to monitor the condition of our property and plan for upgrades and changes. We hope you will return for the exceptional stay that we strive to provide to every guest. Best Regards, Teresa Valenzuela, General Manager
Dear Nalin, Thank you for being our guest at Hilton Garden Inn Queens/JFK Airport. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards, Teresa Valenzuela General Manager
Old but clean. Nice size room.
Linda, thank you for choosing our hotel for your recent visit to New York. We are glad you enjoyed your overall experience and that you liked our clean property and spacious accommodations. We appreciate you taking the time to write about your stay, and we hope to accommodate you again in the future. Best Regards, Teresa Valenzuela General Manager
Good place to stay in a pinch. Shuttle service from JFK was quick but only runs to midnight. Expensive breakfast.
Philip, thank you for choosing us and taking the time to post a review. We are delighted you had such an outstanding experience throughout our hotel and that you appreciated the convenience of our shuttle service. However, we regret not meeting all of your expectations, and we appreciate your patience. Thank you again; we look forward to welcoming you back to Hilton Garden Inn Queens/JFK Airport. Best Regards, Teresa Valenzuela General Manager
They didn’t have any cots available so upgraded our family of 5 to two king beds
Andrea, on behalf of all of us at Hilton Garden Inn Queens/JFK Airport, thank you for the wonderful rating! We strive to deliver clean, comfortable accommodations, and we are glad you loved the upgrade. It was a pleasure hosting your visit to New York, and we hope we will continue to be your hotel of choice whenever you return to the area. Best Regards, Teresa Valenzuela General Manager
It’s a place to sleep. Not great, not terrible. Staff was great, felt safe, and the hotel was clean. Nothing to eat nearby.
Dear Guest, Thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we are sorry you were unhappy with your room amenities. Please know we welcome you to reach out to our front desk at any time for items you need to make your stay more comfortable, we are always here to help. We hope this was not too much of an inconvenience and that you will stay with us again soon.Best Regards, Teresa Valenzuela General Manager