Standard Room, 1 King Bed
from $145
Fairfield Inn by Marriott JFK Airport
3.0 out of 5.0
3.7
out of 5
Average Guest Review
See all 72 reviews
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Recent guest reviews
worse compared to its price. Facilities are old, not comfortable. Only convenience since it is close to the airport.
Excellent breakfast. Nice valet parking. Helpful staff. No complaints.
Terrific breakfast provided, including omelettes. Yummy!
The hotel did not live up to the standards that we expected. The positive was a great receptionist and wonderful aiport shuttle system. The room is old and outdated. The floor that we were on was party central. We needed peace and quiet after a long international flight.
Overall very nice place was told restaurant was good and it was! Friendly staff quick shuttle to JFK.
I've stayed at many airport hotels for the sake of convenience but this one surpassed all others. We stayed 2 nights in January 2017 to see our daughter off on a study-abroad program. Folks here were so friendly I thought I was back home in Minnesota! I picked it because it had 1) Free airport shuttle & 2) free breakfast. At the time we were there the airport shuttle ran every 30 minutes in the a.m. & hourly after that. It's a quick trip to / from all terminals at JFK. We also learned there was a free shuttle to the subway stations at Jamaica & Howard Beach which was unexpected but welcome! And the free breakfast was the best - really - no stale danishes; instead cheese omelets, scrambled eggs, waffles, cereal, etc. We called for an Uber once and it was there promptly. We had a room at the back of the hotel (off Rockaway) and it was very quiet; even the toilets in the room were quiet, not the usual blasting noise. The beds had a surplus of pillows which I realized were a "one of every kind" assortment (soft to firm, etc) Last but not least: the staff were the BEST making sure we knew what was available to us, what was open, etc - friendly, welcoming & accommodating.
Everything was much better than expected, the staff was very accommodating and attentive.
It took me half an hour to get information from the desk about breakfast. The rooms were very small and old looking. Breakfast was good though.
The staff were very friendly and all areas of the hotel and the room was very clean
Free shuttle service between this hotel and JFK was very convenient. The hotel staff were friendly and helpful.
Room was clean and comfortable with plenty of towels and a comfortable bed. Internet was free as well as a well stocked breakfast. Fresh coffee was available throughout the day and night. All the staff was courteous and helpfull. Front desk graciously provided some toiletries I lacked at no cost. There was transportation to and from the airport as well as to the subway station for getting into Manhattan. Overall an excellent experience and would definitely recommend and return.
This is a great place to stay you have to spend a night at a hotel near JFK between flights. I saw cheaper hotels listed, but for the convenience and the reliability of the shuttle service, the pleasant restaurant (food was fresh and tasty), and the very helpful staff I thought that I got a great deal.
My husband's mom lives nearby and we stay at the hotel when we come to visit her. The area seems fine and we've had no problems even when we check in late night. We are both pleased with the facility and will continue to stay when we come to Jamaica, NY.
I don't expect much from airport hotels, but this one is of a pretty high absolute standard. The van picked us up quickly at the airport, and the staff were very helpful on both checkin and checkout. The small restaurant has a good menu for travelers, and the service was very good as well--the same held true for the breakfast buffet, which had extensive choices and friendly service. The room was very comfortable and quiet. This will be my go-to hotel hereafter for an overnight at JFK.
Was a quick trip found rest here at a great price and friendly atmosphere.
not clean...bad location...alarm inside room work all night..
bad area...not clean...alarm work all night...very expensive
Clean, comfortable hotel. We were very jet lagged on the way from Europe, and this hotel worked really well because they had dry oatmeal/hot water in the cafe area that I used to prepare oatmeal in the middle of the night. They had milk & tea too I think. My only complain is that it's expensive. However, everything else is just not good. Once I decided to save money and stay at a cheaper hotel near JFK and it was so horrible, we had to leave. No more experimenting after such tiring flights. Only Fairfield (or staying with the relatives in Long Island :))
The hotel was newer, clean, and comfortable. Friendly helpful staff. Convenient location near JFK.
Hotel highlights
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Free airport shuttle
Fairfield Inn by Marriott JFK Airport places you within a 15-minute drive of popular attractions such as Belmont Park and St. John's University. This 110-room, 3-star hotel has free breakfast, free in-room WiFi, and a free airport shuttle. It's near the airport and also close to Aqueduct Racetrack.
Dining
Free hot/cold buffet breakfast is included with your stay and awaits you each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.
Rooms
The 110 rooms are soundproofed and have an array of amenities, including iPod docks, microwaves, and refrigerators. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls.
Property features
At Fairfield Inn by Marriott JFK Airport, guests have access to a fitness center, free WiFi in public areas, and a meeting room. Valet parking is USD 15 per day if you plan to drive, or hop aboard the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
Guest reviews for Fairfield Inn by Marriott JFK Airport
disappointed
Everyone
worse compared to its price. Facilities are old, not comfortable. Only convenience since it is close to the airport.
very nice hotel close to jfk airport with shuttle.
Everyone
Excellent breakfast. Nice valet parking. Helpful staff. No complaints.
Review comment
General Manager responded on Jul 9, 2017
Dear Arnie, thank you for choosing to stay at Fairfield Inn JFK Airport during your visit to New York. We are delighted to read that we were able to provide you with a comfortable stay and that our location, with complimentary Airport Shuttle Service, was perfect for your needs. With that said, I will share your concerns in regard to our elevator with my management and team so that we can improve our future guest experiences. It was a pleasure to have you as our guest, and we hope to see you again soon. Charles Patel, General Manager
great hotel, excellent value
Everyone
Terrific breakfast provided, including omelettes. Yummy!
Review comment
Assistant Manager responded on May 11, 2017
Dear Mark, many thanks for the awesome feedback. We are delighted to know you enjoyed our complimentary breakfast offerings and that you found us to be at a great value. It was a pleasure hosting you at the Fairfield Inn JFK Airport, and we hope you are already planning another trip our way. Ken Davis, Assistant Manager
disappointment at best
Everyone
The hotel did not live up to the standards that we expected. The positive was a great receptionist and wonderful aiport shuttle system. The room is old and outdated. The floor that we were on was party central. We needed peace and quiet after a long international flight.
Review comment
Ken responded on May 2, 2017
I would like to apologize for your unpleasant experience with us. Please contact me directly if you would like to share more specifics. I hope that you will consider staying with us again so that we can provide you with a better guest experience. We hope to see you again on your next visit to New York. Ken Davis, Assistant Manager
nice place
Everyone
Overall very nice place was told restaurant was good and it was! Friendly staff quick shuttle to JFK.
Review comment
Assistant Manager responded on Feb 6, 2017
Thank you for choosing to stay at the Fairfield Inn JFK Airport and taking the time to write a review. We are thrilled to read that you loved our friendly associates, shuttle service and our on-site restaurant as well. It was great to have you here, and we hope to see you again soon. Ken Davis, Assistant Manager
great airport hotel
Everyone
I've stayed at many airport hotels for the sake of convenience but this one surpassed all others. We stayed 2 nights in January 2017 to see our daughter off on a study-abroad program. Folks here were so friendly I thought I was back home in Minnesota! I picked it because it had 1) Free airport shuttle & 2) free breakfast. At the time we were there the airport shuttle ran every 30 minutes in the a.m. & hourly after that. It's a quick trip to / from all terminals at JFK. We also learned there was a free shuttle to the subway stations at Jamaica & Howard Beach which was unexpected but welcome! And the free breakfast was the best - really - no stale danishes; instead cheese omelets, scrambled eggs, waffles, cereal, etc. We called for an Uber once and it was there promptly. We had a room at the back of the hotel (off Rockaway) and it was very quiet; even the toilets in the room were quiet, not the usual blasting noise. The beds had a surplus of pillows which I realized were a "one of every kind" assortment (soft to firm, etc) Last but not least: the staff were the BEST making sure we knew what was available to us, what was open, etc - friendly, welcoming & accommodating.
Review comment
Assistant Manager responded on Jan 27, 2017
Thank you for being our guest at the Fairfield Inn New York JFK Airport and for taking the time to write a review. We are delighted to read that you loved our location being close to the airport, your room was comfortable, and our staff took good care of you. I'm also glad that you enjoyed our complimentary shuttle service as well as our breakfast offerings. Thank you for being our guest and we hope to welcome you back to our hotel soon. Ken Davis, Assistant Manager
wonderful surprise
Everyone
Everything was much better than expected, the staff was very accommodating and attentive.
Review comment
Assistant Manager responded on Jan 18, 2017
Thank you for being our guest at the Fairfield Inn New York JFK Airport and taking the time to write a review. We are delighted to read you had a wonderful experience at our hotel, that your room was comfortable, and that our staff took good care of you. We appreciate feedback such as yours and hope that you will stay with us again in the future. Ken Davis, Assistant Manager
Everyone
It took me half an hour to get information from the desk about breakfast. The rooms were very small and old looking. Breakfast was good though.
Review comment
agm responded on Jan 17, 2017
Thank you for being our guest and for taking time to review your stay with us. Please accept my apology as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. I hope you will give us the chance to make it up to you at a future date. Thank you again for being our guest. Ken Davis Assistant Manager
nice people and clean
Everyone
The staff were very friendly and all areas of the hotel and the room was very clean
Review comment
Assistant Manager responded on Jan 16, 2017
Thank you for sharing your wonderful experience at the Fairfield Inn JFK Airport. We are so pleased to read that you loved our friendly associates, the food we serve and your well-appointed room. We appreciate feedback such as yours and hope that you will stay with us again in the future. Ken Davis, Assistant Manager
convenient location near jfk.
Everyone
Free shuttle service between this hotel and JFK was very convenient. The hotel staff were friendly and helpful.
Review comment
Assistant General Manager responded on Dec 17, 2016
Shannon, thank you for being our guest and we are delighted you had an overall great stay. It’s so nice to read that our convenient location close to the airport was perfect for needs and our complimentary shuttle service helped in making you visit even better. Our staff strives to deliver great hospitality and they will be pleased to read your positive feedback! Thanks again, and I hope that you will return to the Fairfield Inn near JFK the next time you are in New York. Sheetal Patel, Assistant General Manager
Dear Guest, We're sorry that your experience at our hotel was less than satisfactory. Your feedback is important to us. Please contact me directly with specific information so that we can address these issues. I hope that you will stay with us again and allow us to make this up to you. Charles Patel General Manager