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Recent guest reviews

Customer service was horrible, rudest front desk staff I’ve ever met. Beds were terrible and it’s in a really loud neighborhood.

Staff was very rude $100 deposit required other guests were loud noisy objectional scetchy some were drinking possibly on drugs Building nice room nice way to expensive for having to put up with shady clients guests Housing authority is Apparently paying to put them in Hotel I overheard one guest talking about it and another talking about something on her blanket that wasn't there the night before like a imaginary slime Personally I won't stay there again and have to pay double by paying for a room and a required deposit $$$ Deposit is a "Hidden" fee if I had known I would have stayed elsewhere

Overall the stay was good to me. I will come back, nice staff.

Good location but not any surrounding amenities. Very small lobby, no breakfast. Good location for one night if you need to be close to the Airport.

Good customer service from staff on duty.pleasant and receptive

The pictures are very misleading. The hotel is in a very run down area and I didn't feel safe to leave my room. The room is extremely small.

Kind of spooky with a lots of weirdows in and around not nice to stay at Depressing It's better to stay somewhere in the city or Brooklyn My flight was rescheduled 24 hours later so I took that Hotel It was the nearest

Good clean facility, pleasant staff. Parking should be included.

It’s nice and clean, I love it, but they don’t have no microwave and refrigerator.

Zero breakfast offered, even though this was part of the reason for booking. I understand that COVID causes changes, but this should have been highlighted in the agreement.

Room excellent but no soap. Good service. Personal excellent.

Perfect, everything was just perfect! Wouldn't change anything.

153rd Ln Jamaica NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • Fitness center
  • Business center

Located in Queens, Best Western JFK Airport Hotel is within a 10-minute drive of popular attractions such as Green Acres Mall and Resorts World Casino. This 87-room hotel has free in-room WiFi, a free airport shuttle, and a fitness center.


Rooms

Best Western JFK Airport Hotel's 87 soundproofed rooms provide MP3 docks, coffee makers, and free newspapers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.


Property features

Best Western JFK Airport Hotel features a fitness center, free WiFi in public areas, and a business center. If you drive, self parking is USD 24 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a computer station, express check-out, and free newspapers.

Room options

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Best Western JFK Airport Hotel

Everyone (26) Couples (1) Family (9)
1
Family

Customer service was horrible, rudest front desk staff I’ve ever met. Beds were terrible and it’s in a really loud neighborhood.

By on May 25, 2021

Review comment responded on May 25, 2021

Thank you for staying with us. We appreciate your feedback!

2
Everyone

Staff was very rude $100 deposit required other guests were loud noisy objectional scetchy some were drinking possibly on drugs Building nice room nice way to expensive for having to put up with shady clients guests Housing authority is Apparently paying to put them in Hotel I overheard one guest talking about it and another talking about something on her blanket that wasn't there the night before like a imaginary slime Personally I won't stay there again and have to pay double by paying for a room and a required deposit $$$ Deposit is a "Hidden" fee if I had known I would have stayed elsewhere

By on May 25, 2021

Review comment responded on May 25, 2021

Thank you for staying with us. We appreciate your feedback!

5
Everyone

By on May 21, 2021

Review comment responded on Jun 2, 2021

Thank you for staying with us. We appreciate your feedback!

3
Everyone

By on May 4, 2021

Review comment responded on May 15, 2021

Thanks for your feedback!

4
Family

Overall the stay was good to me. I will come back, nice staff.

By on Feb 22, 2021

Review comment responded on Feb 23, 2021

Thank you and see you again near future.

4
Everyone

Good location but not any surrounding amenities. Very small lobby, no breakfast. Good location for one night if you need to be close to the Airport.

By on Feb 17, 2021

Review comment responded on Feb 17, 2021

Good Morning Thank You.

5
Everyone

Good customer service from staff on duty.pleasant and receptive

By , from jamaica, ny on Jan 4, 2021

Review comment responded on Jan 4, 2021

Thank you

5
Everyone

By on Dec 16, 2020

Review comment responded on Dec 30, 2020

Thank you

1
Business Business

The pictures are very misleading. The hotel is in a very run down area and I didn't feel safe to leave my room. The room is extremely small.

By on Nov 6, 2020

Review comment responded on Dec 30, 2020

Thank you

1
Business Business

Kind of spooky with a lots of weirdows in and around not nice to stay at Depressing It's better to stay somewhere in the city or Brooklyn My flight was rescheduled 24 hours later so I took that Hotel It was the nearest

By , from New York on Oct 24, 2020

Review comment responded on Oct 26, 2020

Thank you

Best Western JFK Airport Hotel

14425 153rd Ln, Jamaica, NY 11434
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