The room was bigger than average but with a small bathroom, still adequate though. The shuttle was helpful and dependable. We walked the neighborhood and felt safe.
Property was in OK condition. First room had a couple of issues and the polite lady behind the desk quickly transferred me. The major problem is that they don’t have a bell boy or even a self service baggage cart. If you are an airport hotel that should be a no brainer. Needless to say it was quite the journey lugging all of those bags around from room to room and then to the shuttle. If they rectify that issue then I would rate the stay higher.
I like that I was placed in a high floor so I was able to see jfk airport.
very excellent service
Garbage
Very convenient to jfk airport
Nond
The place was falling apart
Absolutely unacceptable that an AIRPORT HOTEL - an airport property, at one of the world's largest airports - does not have a courtesy shuttle after 11:00 pm? COVID or no COVID, that is a deal-breaker. And the usually fine Radisson brand takes another dip as well.
Outdated facilities
What i liked was the service of the guys at the paid parking/valet parking.. what i didn't like was everything else about the hotel... it might be good for some people... but at that price it wasn't for me!!!
Easy access to JFK. Clean. Polite responsive staff.
I was counting the days for when this trip was over!
Great
Hotel is horrible and severely ran down. Currently housing homeless people. Safe to say "spend your money elsewhere! I wish I could rate it zero out of zero.
Located in Queens, Radisson Hotel JFK Airport is 2.7 mi (4.4 km) from Resorts World Casino and within a 15-minute drive of other popular attractions like Brooklyn Botanic Gardens. This 3.5-star hotel has 385 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Start each morning off right with to-go breakfast served for a fee.
Radisson Hotel JFK Airport's 385 soundproofed rooms provide coffee makers, free weekday newspapers, and safes. TVs come with pay movies and video-game consoles, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.
Guests staying at Radisson Hotel JFK Airport enjoy a 24-hour gym, a sauna, and free WiFi in public areas. Valet parking is offered for USD 21 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and a computer station.
The room was bigger than average but with a small bathroom, still adequate though. The shuttle was helpful and dependable. We walked the neighborhood and felt safe.
Property was in OK condition. First room had a couple of issues and the polite lady behind the desk quickly transferred me. The major problem is that they don’t have a bell boy or even a self service baggage cart. If you are an airport hotel that should be a no brainer. Needless to say it was quite the journey lugging all of those bags around from room to room and then to the shuttle. If they rectify that issue then I would rate the stay higher.
Dear Guest, Thank you for writing a review. We apologize if we fail to meet your expectations in several areas during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service and to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
I like that I was placed in a high floor so I was able to see jfk airport.
Dear Guest, Thank you for writing a review. We apologize if we fail to meet your expectations in several areas during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service and to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
very excellent service
Dear Guest, Thank you for your feedback and for taking the time to write about your experience and give a shout out to our team member. We are delighted to read that you enjoyed your stay at the Radisson Hotel JFK Airport. We look forward to your next stay.
Garbage
Dear Guest, Thank you for writing a review. We apologize if we fail to meet your expectations in several areas during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service and to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
Very convenient to jfk airport
Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Hotel JFK Airport. We look forward to your next stay.
Nond
The place was falling apart
Dear Guest, Thank you for writing a review. We apologize if we fail to meet your expectations in several areas during the time of your stay. Certainly, this is not the type of experience we would like our guests to have. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service and to ensure that situations like this won't happen again. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
Dear John, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Hotel JFK Airport. We look forward to your next stay.