Skip to main content
Beginning of main content

Recent guest reviews

The hotel itself is good. It’s clean and we had everything we needed. The outside is another story, there’s no parking so you have to search for a while before finding a spot. The area outside is not very safe, we saw a prostitute getting out of a guys car. I would opt to stay at one of the hotels on the strip by JFK.

The lobby and check-in is very unpersonal with the hotel receptionist behind glass. The lobby was empty whith almost no furniture. The rooms were standard and ok but the first appearance was not good.

Staff was great, Breakfast was great. There were noisy customers partying, smoking, and marijuna smell was entering my room.

All I want after a long day of travel is a bed with no hair in it.

V expensive. Poor area. Tried to ring to get directions. Waited 33 mins on the phone. No answer. V v expensive for a crappy hotel. Avoid this hotel

Couldn’t get an answer calling from JFK. No shuttle service. Poor English by host and not helpful

Overall it was perfectly placed and convenient

Excellent

Coffee pot didn't work.

Loud talking noises all.night... and room.smelled like someone was smoking in my bathroom

Excellent breakfast

Convenient to jfk, clean, easy checkin & chrckout, good value

This property had the BEST breakfast buffet that I’ve ever had, and it was clean and the staff was helpful. Their toiletries were JR Watkins which was nice! I was pleasantly surprised!!!

I was surprised by the staff checking me in w/o issues and hopefully I'll receive my deposit back in a few days. The room was clean! I have no complaints. No noise. Cable was limited and I couldn't connect my laptop to the tv using HDMI. But positive, positive experience and I will be back. I could tell housekeeping really did their jobs! The neighborhood isn't the safest so be careful (not the hotels fault). I do highly recommend this hotel if you are on a budget!!!

97-18 SUTPHIN BLVD Jamaica NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Fitness center
  • Business center

Located in Queens, Holiday Inn Express Jamaica - JFK AirTrain - NYC, an IHG Hotel is within a few miles (5 km) of sights such as Flushing Meadows-Corona Park and St. John's University. This 150-room hotel has free breakfast along with conveniences like free in-room WiFi and a gym.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 7:00 AM to 9:00 AM.


Rooms

Guests can enjoy flat-screen TVs and stay connected with free WiFi. Free toiletries are also included.


Property features

Guests of Holiday Inn Express Jamaica - JFK AirTrain - NYC, an IHG Hotel enjoy a gym, free WiFi in public areas, and a business center. The 24-hour front desk has staff standing by to help with securing valuables and access to locker space. This smoke-free hotel also has a vending machine.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Standard Room

1 Twin Bed | Sleeps 2

Guest reviews for Holiday Inn Express Jamaica - JFK AirTrain - NYC, an IHG Hotel

Everyone (15) Couples (5) Family (4)
3
Family

The hotel itself is good. It’s clean and we had everything we needed. The outside is another story, there’s no parking so you have to search for a while before finding a spot. The area outside is not very safe, we saw a prostitute getting out of a guys car. I would opt to stay at one of the hotels on the strip by JFK.

By on Apr 29, 2024

4
Partner Couples Business Business

The lobby and check-in is very unpersonal with the hotel receptionist behind glass. The lobby was empty whith almost no furniture. The rooms were standard and ok but the first appearance was not good.

By on Mar 1, 2024

Review comment responded on Mar 6, 2024

Thank you for taking the time to tell us about your experience at our hotel. We apologize for any inconvenience you experienced during this stay. We are confident that your next stay at our hotel will be a pleasant one.

2
Business Business

Staff was great, Breakfast was great. There were noisy customers partying, smoking, and marijuna smell was entering my room.

By on Dec 30, 2023

Review comment responded on Jan 18, 2024

Thank you for taking the time to tell us about your experience at our hotel. We apologize for any inconvenience you experienced during this stay. We are confident that your next stay at our hotel will be a pleasant one.

2
Everyone

All I want after a long day of travel is a bed with no hair in it.

By , from Brampton on Nov 25, 2023

Review comment responded on Dec 21, 2023

Thank you for taking the time to tell us about your experience at our hotel. We apologize for any inconvenience you experienced during this stay. We are confident that your next stay at our hotel will be a pleasant one.

5
Everyone

By on Oct 18, 2023

Review comment responded on Nov 19, 2023

Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hospitality was appreciated.

1
Everyone

V expensive. Poor area. Tried to ring to get directions. Waited 33 mins on the phone. No answer. V v expensive for a crappy hotel. Avoid this hotel

By , from Mt Pleasant on Sep 11, 2023

Review comment responded on Sep 15, 2023

I am confident that we take action to address the situation and make necessary improvements. We are committed to ensuring that your future stays with us are exceptional.Thank you for bringing this to our attention, and we appreciate your understanding and continued support.Sincerely,Garyfront office manager

5
Everyone

By on Aug 21, 2023

Review comment responded on Sep 15, 2023

Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hospitality was appreciated.Sincerely,Garyfront office manager

4
Everyone

By , from Bethesda on Aug 11, 2023

Review comment responded on Sep 15, 2023

Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hospitality was appreciated.Sincerely,Garyfront office manager

1
Everyone

By on Aug 8, 2023

Review comment responded on Aug 23, 2023

Dear Guest, Thank you for choosing to stay with us. We are sorry for not meeting some of your expectations and regret the inconvenience caused.

2
Partner Couples

Couldn’t get an answer calling from JFK. No shuttle service. Poor English by host and not helpful

By on Jul 20, 2023

Review comment responded on Jul 23, 2023

Dear Guest, Thank you for choosing to stay with us. We are sorry for not meeting some of your expectations and regret the inconvenience caused.

Holiday Inn Express Jamaica - JFK AirTrain - NYC, an IHG Hotel

97-18 SUTPHIN BLVD, Jamaica, NY 11435
url importing http://www.orbitz.com/New-York-Hotels-Holiday-Inn-Express-Jamaica---JFK-AirTrain---NYC,-an-IHG-Hotel.h55580632-p2.Hotel-Reviews
There was an error importing /New-York-Hotels-Holiday-Inn-Express-Jamaica---JFK-AirTrain---NYC,-an-IHG-Hotel.h55580632-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-York-Hotels-Holiday-Inn-Express-Jamaica---JFK-AirTrain---NYC,-an-IHG-Hotel.h55580632-p2.Hotel-Reviews

Frequently asked questions