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Lotte New York Palace

4.5 star property
Luxury hotel with a full-service spa and a health club
VIP Access

Choose dates to view prices

Photo gallery for Lotte New York Palace

Lobby lounge
Property video
Interior
Plasma TV, pay movies
1 bedroom, premium bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Breakfast available
  • Gym

Explore the area

View in a map
455 Madison Ave, New York, NY, 10022
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Rockefeller Center
    ‪5 min walk‬
  • Place, Times Square
    ‪10 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive Suite, 1 King Bed, Tower

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, Tower

10.0 out of 10
Exceptional
(4 reviews)
  • 655 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline Cathedral View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds (Skyline Cathedral View)

9.0 out of 10
Wonderful
(28 reviews)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline Cathedral View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Skyline Cathedral View)

9.2 out of 10
Wonderful
(23 reviews)
  • 360 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Studio Suite King

1 bedroom, premium bedding, in-room safe, desk

Palace Studio Suite King

8.8 out of 10
Excellent
(5 reviews)
  • 405 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Tower

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Tower

9.4 out of 10
Exceptional
(3 reviews)
  • 465 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Tower

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Tower

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(66 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Cathedral View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds (Cathedral View)

8.6 out of 10
Excellent
(38 reviews)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(54 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Cathedral View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Cathedral View)

9.4 out of 10
Exceptional
(48 reviews)
  • 360 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower (Corner)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Tower (Corner)

9.2 out of 10
Wonderful
(5 reviews)
  • 1210 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Tower (King)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Tower (King)

  • 1065 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Palace, King)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Palace, King)

  • 790 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed (Palace)

1 bedroom, premium bedding, in-room safe, desk

Signature Suite, 1 King Bed (Palace)

  • 1160 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Skyline Cathedral View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Skyline Cathedral View)

7.6 out of 10
Good
(4 reviews)
  • 360 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Skyline Cathedral View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible (Skyline Cathedral View)

  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Cathedral View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Cathedral View)

8.0 out of 10
Very good
(1 review)
  • 360 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Cathedral View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible (Cathedral View)

  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Tower

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Tower

  • 465 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Tower (Corner)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Tower (Corner)

  • 1210 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Accessible (Palace)

1 bedroom, premium bedding, in-room safe, desk

Signature Suite, 1 King Bed, Accessible (Palace)

  • 1160 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Tower

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Tower

  • 465 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Tower

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, Accessible, Tower

  • 655 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Studio, 2 Queen Beds, Tower

1 bedroom, premium bedding, in-room safe, desk

Executive Studio, 2 Queen Beds, Tower

  • 655 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Tower (Corner with Pantry)

Bathroom sink

Suite, Tower (Corner with Pantry)

  • 1210 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (Palace, King and Two Doubles)

Plasma TV, pay movies

Family Suite, Multiple Beds (Palace, King and Two Doubles)

10.0 out of 10
Exceptional
(5 reviews)
  • 765 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

View all photos for Family Suite, Multiple Beds (Palace, 2 Kings)

Plasma TV, pay movies

Family Suite, Multiple Beds (Palace, 2 Kings)

8.0 out of 10
Very good
(4 reviews)
  • 765 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Suite, 2 Bedrooms, Corner (Corner)

Bathroom sink

Suite, 2 Bedrooms, Corner (Corner)

  • 1675 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

New York

Located in Manhattan, Lotte New York Palace is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like Rockefeller Center. This 909-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, a gym, and a conference center.

What's nearby

  • 5th Avenue - 3 min walk - 0.2 miles
  • Rockefeller Center - 5 min walk - 0.3 miles
  • Grand Central Terminal - 9 min walk - 0.5 miles
  • Times Square - 10 min walk - 0.6 miles
  • Broadway - 10 min walk - 0.6 miles

Getting around

  • 51 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 10 min walk
  • LaGuardia Airport (LGA) - 25 min drive

Restaurants

  • ‪Toasties E. 51st - ‬1 min walk
  • ‪Inside Park at St Bart's - ‬2 min walk
  • ‪Cha CHA Matcha - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Naya - ‬2 min walk

About this property

Lotte New York Palace

Luxury hotel with a full-service spa and a health club
Guests staying at Lotte New York Palace enjoy access to a full-service spa, a gym, and a steam room. Valet parking is available for USD 110 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include WiFi in public areas, meeting rooms, and a conference center.
Plasma TVs come with pay movies, and guests can stay connected with WiFi and wired internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, laptop-compatible safes, and phones are also available.
A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a steam room and a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (USD 110 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 24 to 100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gold Room
  • Pomme Palais
  • Villard

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 55 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 149 per pet, per stay
  • Dogs only
  • Pet weight must not exceed 25 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 100.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Utility fee: USD 28.69 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 24 to 100 per person
  • Fee for in-room wireless internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 15.99 per stay (rates may vary)
  • Covered valet parking fee: USD 110 per day
  • Pet fee: USD 149 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-2 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York

Frequently asked questions

Is free cancellation available at Lotte New York Palace?

Lotte New York Palace offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Lotte New York Palace?

As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Lotte New York Palace on Nov 29, 2025 start from $660.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Lotte New York Palace?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Radio City Music Hall and Rockefeller Center. You'll also find Grand Central Terminal and Broadway less than a mile away.

Is parking available on site at Lotte New York Palace?

Yes, secured valet parking is offered for USD 110 per day. Accessible parking is also available for guests.

Is there a spa available at Lotte New York Palace?

The Palace Spa is the hotel's spa and services include hot stone massages, detox wraps, mani/pedis, and facials.

Does Lotte New York Palace have a casino?

No, Lotte New York Palace doesn't have a casino.

Will I find an indoor pool at Lotte New York Palace?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Lotte New York Palace?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Lotte New York Palace?

No, but guests can enjoy a steam room at this hotel.

Does Lotte New York Palace feature a restaurant that includes a breakfast menu?

Yes, Lotte New York Palace serves a full breakfast for a surcharge each morning at Gold Room.

Will Lotte New York Palace allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Lotte New York Palace for a fee of USD 149 per pet, per stay.

Does Lotte New York Palace have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Lotte New York Palace?

The closest major airport to Lotte New York Palace is LaGuardia Airport (LGA), which is 9.4 mi away (25 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.4 mi away (16-minute drive).

Are there rooms with balconies at Lotte New York Palace?

No, you won't find guestrooms with balconies at Lotte New York Palace.

Does Lotte New York Palace have a wedding venue?

Take advantage of the wedding venue at Lotte New York Palace if you plan to say "I do" during your trip.

Lotte New York Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1184 out of 1735 reviews
Rating 8 - Good. 280 out of 1735 reviews
Rating 6 - Okay. 154 out of 1735 reviews
Rating 4 - Poor. 74 out of 1735 reviews
Rating 2 - Terrible. 43 out of 1735 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ani

Stayed 5 nights in Sep 2025

10/10 Excellent

Richard, South Bend

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel of choice
Stayed 3 nights in Aug 2025

6/10 Okay

Joon

Nothing in the room. No coffee maker, no tea. Nothing. Breakfast and a cup of coffee cost $98. Lol
Stayed 2 nights in Aug 2025

10/10 Excellent

Lihong, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress was very uncomfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely BEAUTIFUL. Staff was amazing. The room was perfect.
Stayed 4 nights in Aug 2025

6/10 Okay

Rohit

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The original building has beautiful architecture. Unfortunately, the rest of the hotel is very tired especially the rooms. I expect shower curtains in student accommodation not in a high end hotel in 2025… Really left disappointed by the experience…
Stayed 5 nights in Aug 2025

10/10 Excellent

Patricia

Stayed 3 nights in Jul 2025

10/10 Excellent

Susanna, Wilmington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s been many years since my last stay at the Lotte Palace and it did not disappoint! Fabulous, as always. The staff was so kind and helpful (Michael completed our check in and out). Great recommendations from the concierge for lunch. Prompt room service whether it was for bubbly, bandaids or extra pillows, they were right there! I simply cannot wait to return after Thanksgiving.
Stayed 3 nights in Aug 2025

10/10 Excellent

Helena, Kingsville

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone and everything was just amazing
Stayed 3 nights in Aug 2025

2/10 Terrible

azniv

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mold in our room and staff were very unaccommodating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Venita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace is a classic hotel. The service was outstanding, and the room spacious and clean. We loved our stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Aniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this hotel wasn’t my initial choice, I was instantly drawn in by the nostalgia of its iconic role in Gossip Girl, a show I adored growing up. Stepping inside, I was captivated by the timeless elegance of its architecture and the rich history woven into every detail. The staff provided exceptional service, warm, attentive, and genuinely welcoming, ensuring my stay was both serene and memorable. I would be delighted to make this hotel my home in New York on every future visit.
Stayed 2 nights in Aug 2025

6/10 Okay

ANGELA

Disliked: Amenities
The furniture was clearly outdated and worn, the electrical fixtures appeared unsafe, and the air conditioner made a constant, loud rattling noise that disrupted my rest. Given the price, the condition of the room was unacceptable.
Stayed 1 night in Aug 2025

10/10 Excellent

Lanna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very convenient location, quick and efficient check-in/check-out process
Stayed 4 nights in Jul 2025

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Perfect location.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Durant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lotte is centrally located in midtown within walking distance to many tourist destinations. The Lotte was chosen due to Spa services located in the building and easy access by elevator.
Stayed 3 nights in Aug 2025

10/10 Excellent

marcelino

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that St Pats was right across the street!
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Tawnya Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms
Stayed 4 nights in Jul 2025

10/10 Excellent

Laureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s the little things

Only complaint is they are charging us for wifi! Really?? At the exorbitant price we’re paying for the room, it leaves a bad taste.
Stayed 1 night in Aug 2025

6/10 Okay

Nhia, Oshkosh

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was nice, but I was a bit underwhelmed given the price. For over $1,000 a night, I expected something a bit more special. The room felt pretty standard, with full-size beds and no standout features. The location is definitely convenient, and the staff was polite, but I couldn’t really tell what the VIP amenities included. Overall, it was an okay stay, but I was hoping for more at this price point.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We gave stayed here many times but not recently due to the increased costs. However they offered a discounted rate of which we jumped at and we as usual extremely pleased. This is truly a wonderful hotel of which we recommend it highly.
Stayed 3 nights in Jul 2025

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