Lotte New York Palace in New York | Best Rates & Deals on Orbitz

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Luxury hotel with a full-service spa and a health club

VIP Access

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Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar
Room service
Pet friendly
Breakfast available
Gym

Explore the area

455 Madison Ave, New York, NY, 10022

Rockefeller Center
‪7 min walk‬
Grand Central Terminal
‪10 min walk‬
Times Square
‪13 min walk‬
New York, NY (LGA-LaGuardia)
‪25 min drive‬

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Room options

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Tower (Corner)

1210 sq ft
City view
Sleeps 4
1 King Bed

Room, 2 Queen Beds, Accessible, Tower

465 sq ft
City view
Sleeps 4
2 Queen Beds

Signature Suite, 1 King Bed, Accessible (Palace)

1160 sq ft
City view
Sleeps 3
1 King Bed

Suite, 1 Bedroom (Palace, King)

790 sq ft
City view
Sleeps 3
1 King Bed

Signature Suite, 1 King Bed (Palace)

1160 sq ft
City view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Tower

465 sq ft
City view
Sleeps 3
1 King Bed

Suite, Corner (Corner with Pantry)

1210 sq ft
City view
Sleeps 3
1 King Bed

Executive Suite, 1 King Bed, Accessible, Tower

655 sq ft
City view
Sleeps 4
1 King Bed

Executive Studio, 2 Queen Beds, Tower

655 sq ft
City view
Sleeps 4
2 Queen Beds

Superior Room, 2 Double Beds, Accessible

360 sq ft
City view
Sleeps 4
2 Double Beds

Family Suite, Multiple Beds (Palace, King and Two Doubles)

765 sq ft
City view
Sleeps 8
1 Double Sofa Bed, 1 King Bed and 2 Double Beds

Premier Room, 1 King Bed, Accessible, View

360 sq ft
City view
Sleeps 3
1 King Bed

Suite, 2 Bedrooms, Corner (Corner)

1675 sq ft
City view
Sleeps 6
1 King Bed and 2 Queen Beds

Room, 2 Double Beds, Accessible, View (Cathedral View)

360 sq ft
City view
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed, Accessible

360 sq ft
City view
Sleeps 3
1 King Bed

Premier Room, 2 Double Beds, Accessible, View (Skyline)

360 sq ft
City view
Sleeps 4
2 Double Beds

Room, 1 King Bed, Accessible, View (Cathedral View)

360 sq ft
City view
Sleeps 3
1 King Bed

Superior Room, 2 Double Beds

360 sq ft
Sleeps 4
2 Double Beds

Suite, 1 Bedroom, Tower (King)

1065 sq ft
City view
Sleeps 4
1 King Bed

Room, 2 Double Beds, View (Cathedral View)

360 sq ft
City view
Sleeps 4
2 Double Beds

Room, 1 King Bed, View (Cathedral View)

360 sq ft
City view
Sleeps 3
1 King Bed

Superior Room, 1 King Bed

360 sq ft
Sleeps 3
1 King Bed

Suite, 1 King Bed, Corner (Corner)

1210 sq ft
City view
Sleeps 4
1 King Bed

Executive Suite, 1 King Bed, Tower

655 sq ft
City view
Sleeps 4
1 King Bed

Premier Room, 2 Double Beds, View (Skyline)

360 sq ft
City view
Sleeps 4
2 Double Beds

Premier Room, 1 King Bed, View (Skyline)

360 sq ft
City view
Sleeps 3
1 King Bed

Palace Studio Suite King

405 sq ft
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Tower

465 sq ft
City view
Sleeps 4
2 Double Beds

Room, 1 King Bed, Tower

463 sq ft
City view
Sleeps 3
1 King Bed

Family Suite, Multiple Beds (Palace, 2 Kings)

765 sq ft
City view
Sleeps 6
1 Double Sofa Bed and 2 King Beds

About the neighborhood

New York

Located in Manhattan, Lotte New York Palace is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like Rockefeller Center. This 909-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, a gym, and a conference center.

What's nearby

5th Avenue - 3 min walk - 0.2 miles
Rockefeller Center - 7 min walk - 0.4 miles
Grand Central Terminal - 10 min walk - 0.6 miles
Broadway - 11 min walk - 0.6 miles
Times Square - 13 min walk - 0.7 miles

Getting around

51 St. Station - 3 min walk
Grand Central - 42 St. Station - 10 min walk
LaGuardia Airport (LGA) - 25 min drive

Restaurants

‪Essen Slow Fast Food - ‬3 min walk
‪Inside Park at St Bart's - ‬3 min walk
‪Toasties - ‬1 min walk
‪Empellon - ‬3 min walk
‪Starbucks - ‬2 min walk

About this property

Lotte New York Palace

Luxury hotel with a full-service spa and a health club

Guests staying at Lotte New York Palace enjoy access to a full-service spa, a gym, and a steam room. Valet parking is available for USD 90 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, meeting rooms, and a conference center.

Plasma TVs come with pay movies, and guests can stay connected with WiFi and wired internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, laptop-compatible safes, and phones are also available.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a steam room and a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

Languages

English, French, German, Italian, Korean, Russian, Spanish

Similar properties

Pet friendly
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

$301 per night

May 25 - May 26

Property amenities

Internet

Available in all rooms: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)
Available in some public areas: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)

Parking and transportation

Limo/town car service
Secured, covered valet parking on site (USD 90 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 24 to 100 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Gold Room
Pomme Palais
Villard

Things to do

Free bicycle rentals
Full-service spa
Health club
Shopping
Steam room

Family friendly

Babysitting (surcharge)
In-room crib
Laundry facilities
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center
Meeting rooms

Outdoors

Garden

Full-service spa

Body scrubs
Body wraps
Detox wraps
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Spa treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

55 floors
Ballroom
Banquet hall
Built in 1981
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free crib
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Pay movies
Plasma TV with premium channels

Food and drink

Limited room service

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly toiletries
Free weekday newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 149 per pet, per stay
Dogs only
Pet weight must not exceed 25 lbs per pet
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 100 per day
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Utility fee: USD 28.69 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for full breakfast: approximately USD 24 to 100 per person
Fee for in-room wireless internet: USD 15.99 per 24-hour period (rates may vary)
Fee for in-room wired internet: USD 15.99 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: USD 15.99 per 24-hour period (rates may vary)
Fee for wired internet in public areas: USD 15.99 per stay (rates may vary)
Covered valet parking fee: USD 90 per day
Pet fee: USD 149 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 100 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM—-2 AM
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and debit cards. Cash is not accepted.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

New York Palace

New York Palace Hotel

Palace Hotel

Palace New York

New York City Palace Hotel

Palace Hotel New York

Palace Hotel Nyc

Lotte New York Palace Hotel

Lotte Palace Hotel

Lotte New York Palace

Lotte Palace

Lotte New York Palace Hotel

Lotte New York Palace New York

Lotte New York Palace Hotel New York

Frequently asked questions

Is free cancellation available at Lotte New York Palace?

Lotte New York Palace offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Lotte New York Palace?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Lotte New York Palace on May 25, 2025 start from $575.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Lotte New York Palace?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Rockefeller Center and Grand Central Terminal. You'll also find Broadway and Central Park less than a mile away.

Will I be able to park at Lotte New York Palace?

Yes, secured valet parking is offered for USD 90 per day. Accessible parking is also available for guests.

Is there a spa available at Lotte New York Palace?

The Palace Spa is the hotel's spa and services include hot stone massages, detox wraps, facials, and mani/pedis.

Does Lotte New York Palace have a casino?

No, Lotte New York Palace doesn't have a casino.

Will I find an indoor pool at Lotte New York Palace?

No, there is no indoor pool at this hotel.

Is Lotte New York Palace good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Lotte New York Palace?

No, but guests can enjoy a steam room at this hotel.

Does Lotte New York Palace feature a restaurant that includes a breakfast menu?

Yes, Lotte New York Palace serves a full breakfast for a surcharge each morning at Gold Room.

Will Lotte New York Palace allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Lotte New York Palace for a fee of USD 149 per pet, per stay.

Does Lotte New York Palace have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Lotte New York Palace?

The closest major airport to Lotte New York Palace is LaGuardia Airport (LGA), which is 9.4 mi away (25 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.4 mi away (16-minute drive).

Are there rooms with balconies at Lotte New York Palace?

No, there aren't any guestrooms with balconies at Lotte New York Palace.

Does Lotte New York Palace have a wedding venue?

Take advantage of the wedding venue at Lotte New York Palace if you plan to say "I do" during your trip.

Lotte New York Palace Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Colleen

Mar 10, 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff were all very good and helpful.

Stayed 1 night in Feb 2025

10/10 Excellent

Amanda Lea

Traveled with family

Jan 29, 2025

Liked: Cleanliness, amenities

Great place to stay!

Stayed 4 nights in Dec 2024

10/10 Excellent

Fiona

Business traveler

Jan 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great staff, clean, couldn’t be better

Stayed 4 nights in Jan 2025

10/10 Excellent

Tyler Chad

Jan 28, 2025

Stayed 4 nights in Dec 2024

10/10 Excellent

john

Jan 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Rosa

Jan 26, 2025

Liked: Amenities

I love The Lotto New York Pakace hotel

Stayed 1 night in Jan 2025

8/10 Good

Pablo, doral

Jan 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They require remodeling the rooms

Stayed 3 nights in Jan 2025

10/10 Excellent

Rosa

Jan 25, 2025

I love The Lotto New York Hotel.

Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberly

Traveled with group

Jan 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again!

Would definitely stay here again! My room was a great size for NY, property was clean, beds were comfortable and staff was nice.

Stayed 3 nights in Jan 2025

10/10 Excellent

Tod

Business traveler

Jan 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Elegant; nice food and beverage options

Stayed 1 night in Jan 2025

10/10 Excellent

Alexandru

Jan 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We absolutely loved this place for our daughters first trip to nyc highly recommend to go to

Stayed 3 nights in Oct 2024

10/10 Excellent

Brittany

Traveled with partner

Jan 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very pretty during the Christmas season. Great location with amazing views! We really enjoyed our stay and the rooms are very spacious.

Stayed 4 nights in Dec 2024

6/10 Okay

Henry, Driggs

Jan 18, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Jan 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Jan 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

6/10 Okay

Tara

Jan 17, 2025

Liked: Cleanliness, staff & service

Stayed 3 nights in Dec 2024

10/10 Excellent

Sidia

Traveled with group

Jan 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay !

The service was superior to expectation. I received an early check-in without hassle upon arrival. White glove Bellmen service made it a pleasure to stay. They were dressed in fashion and ready in a flash to arrange a taxi, store your luggage, open the door or simply greet you with a smile. Elegance would be the best word to describe them all. And at a fraction of the cost of staying at other luxury hotels in NYC. The lobby smelled fresh and inviting. The hotel was decorated spectacularly over the holiday season which put you in the festive mood. Not as crowded as some luxury hotels where tourists pour in just to take photos or order a drink. Location is excellent to walk to Rockefeller or Times Square, Central Park, Shops on 5th Avenue etc... I definitely would stay at Lotte again!

Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Jan 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Dec 2024

10/10 Excellent

Garrett

Jan 15, 2025

Stayed 4 nights in Jan 2025

10/10 Excellent

Tiffany

Jan 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic!

Stayed 3 nights in Jan 2025

10/10 Excellent

Chester

Traveled with partner, Traveled with family

Jan 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was wonderful. I do wish that you could more quickly get to the subway. Also, the restaurants nearby did not impress us much.

Stayed 3 nights in Jan 2025

10/10 Excellent

Kristina

Jan 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2025

8/10 Good

Tim

Traveled with family

Jan 14, 2025

Liked: Cleanliness, staff & service

The rooms are Holiday Inn Standard at most, showering in a bath tub is just not what you without expect at a hotel that’s called The Pallace and charges rates according to its name. The beds are mediorce and the HVAC, too

Stayed 6 nights in Dec 2024