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Recent guest reviews

Buena ubicacion. Pero para el costo de la estadia el lugar no vale el precio, la muebleria roto y fea, y el espacio en la habitacion pequeño, el baño un desastre. Solo la ubicacion es buena. En el check in no te explican nada, solamente te dicen su tarjeta y id. Muy pobre servicio al cliente.

Wey nice view love it!

Close to the theatre and time square

Very dated and dirty. Paint peeling, furniture ripped, bathroom dirty

This was a nice property that was chosen for us at the last minute. We were very pleased. I, unfortunately, was ill for my stay, and the staff was wonderful. When i requested new linens, they were right there with them. I traelderly

The view from the top floors is amazing

It was very close to everything restaurants Theater Broadway shows is great

All good. No complaints.

This is a horrible property and the manager has poor customer service management skills. Also, I prepaid for a King City View Room and there was NO King Room available at check in. They did a switch after I specifically paid for a certain room type.

We were overcharged for our room per the front desk but they "couldnt fix it". Room was dirty and just iverally poorly maintained.

The hotel has the best view to Time’s Square and the location is perfect, trains and buses at walking distance.

The hotel employees were all super nice. Excellent hotel. Would stay there again!

Negatives - No fridge in the room. Rooms need updating. No lounge or restaurant or bar. Positives - Location is great. Staff is EXCELLENT. Forget about the myth that New Yorkers are rude. We were treated like royalty. Staff went out of their way to be helpful and made us feel they appreciated our stay. Kudos to the staff.

Everything was perfect

The rooms should have water bottles and be remodeled.

The only good thing about this hotel is the location other than that it’s terrible. We arrived around mid night and because we arrived late they have sold our room and they acted as if we showed up randomly looking for a room they didn’t care we have little children. Then they said they would give us a room with a king bed With a sofa bed when we got to the room the sofa bed was just a sofa and we couldn’t use as a bed. No room service no clean towels no one cleaned the room during our stay. If you ask for clean towels you have to wait half a day to get the towels so you can shower. Rooms aren’t clean as soon as we arrived I found a pair of socks on the floor in the room. Wouldn’t stay here again.

Disappointed

It was very nice.

For the price I paid, I was surprised that there were no tissues, no mini fridge, no signs in the room or on the floor indicating where the ice machine was, no written info or QR code in the room with info about hotel amenities and regulations. Also, no recycling bins or info about how to help the hotel be more eco-friendly.

W 44th St New York NY

Hotel highlights

  • Steps from Times Square and Broadway
  • Free WiFi in rooms and public areas
  • 24-hour fitness center
  • Business center

Located in Manhattan, Millennium Hotel Broadway Times Square is next to popular attractions like Times Square and Broadway. This 626-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a business center.


Rooms

Guests can enjoy TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

At Millennium Hotel Broadway Times Square, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include express check-in, express check-out, and a reception hall.

Room options

Deluxe Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Junior Suite, 1 King Bed

1 King Bed | Sleeps 3

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Premier Room, 1 King Bed (Ball Drop View)

1 King Bed | Sleeps 2

Guest reviews for Millennium Hotel Broadway Times Square

Everyone (96) Couples (75) Family (118)
2
Family Friends

Buena ubicacion. Pero para el costo de la estadia el lugar no vale el precio, la muebleria roto y fea, y el espacio en la habitacion pequeño, el baño un desastre. Solo la ubicacion es buena. En el check in no te explican nada, solamente te dicen su tarjeta y id. Muy pobre servicio al cliente.

By on Nov 27, 2022

Review comment responded on Nov 29, 2022

Gracias por los comentarios, Mayra.Lamentamos que su tiempo con nosotros haya sido menos que perfecto. Si bien nos complace que haya apreciado nuestra ubicación ideal, es lamentable que nuestro mobiliario, el tamaño de la habitación y el servicio no hayan superado sus expectativas. Nos esforzamos por garantizar que nuestros huéspedes tengan una experiencia agradable, por lo que nos aseguraremos de analizar sus comentarios con los miembros apropiados de nuestro equipo en el futuro.Esperamos que nos brinde la oportunidad de compartir una experiencia más positiva con usted pronto.

5
Family

Wey nice view love it!

By on Oct 24, 2022

Review comment responded on Oct 26, 2022

Thanks for the glowing rating, Daysi!We're delighted you had such a fantastic experience at Millennium Broadway Times Square! It's great to know we left you with a wonderful impression and that you enjoyed our stunning views. We look forward to hosting you again soon.

5
Family

Close to the theatre and time square

By on Oct 22, 2022

Review comment responded on Oct 23, 2022

Thank you for the fantastic review, Goa!We're delighted your time at Millennium Broadway Times Square was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience!Please come see us again soon!

2
Business Business

Very dated and dirty. Paint peeling, furniture ripped, bathroom dirty

By on Oct 20, 2022

Review comment responded on Oct 21, 2022

Thank you for sharing your feedback with us, Daniel.We regret that your experience with us was anything less than perfect and that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to so we've shared your concerns with the appropriate members of our team so that we may improve moving forward.We hope to have a chance to host you again so we may share a more positive experience that our guests are accustomed to.

5
Family

This was a nice property that was chosen for us at the last minute. We were very pleased. I, unfortunately, was ill for my stay, and the staff was wonderful. When i requested new linens, they were right there with them. I traelderly

By on Oct 14, 2022

Review comment responded on Oct 14, 2022

Thanks for the fantastic review, Christine!It's excellent you had such an amazing stay at Millennium Broadway Times Square! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!

5
Everyone

The view from the top floors is amazing

By on Oct 13, 2022

Review comment responded on Oct 13, 2022

Thank you for the fantastic review, Stephen!It's outstanding you had such a wonderful experience at Millennium Broadway Times Square! We're delighted you enjoyed our excellent location with its stunning and breathtaking views. That's what we like to see! We can't wait to see you again soon so we can share those beautiful scenes with you once more!

5
Partner Couples

It was very close to everything restaurants Theater Broadway shows is great

By on Sep 25, 2022

Review comment responded on Sep 27, 2022

Thank you for the review, Wildo. We're so glad you enjoyed your stay with us and that you were able to take advantage of our convenient location near all of the best that New York City has to offer! Our team works hard to ensure that our guests have a comfortable and enjoyable stay, so we're thrilled to hear that you had a great time. We hope you'll come back and see us again soon!

5
Family

All good. No complaints.

By on Sep 19, 2022

Review comment responded on Sep 20, 2022

Thank you for the fantastic rating, Ryan!It's outstanding you had such a wonderful experience at Millennium Broadway Times Square. We care about the satisfaction of our guests. We can't wait to see you again soon!

1
Business Business

This is a horrible property and the manager has poor customer service management skills. Also, I prepaid for a King City View Room and there was NO King Room available at check in. They did a switch after I specifically paid for a certain room type.

By on Sep 14, 2022

Review comment responded on Sep 15, 2022

Thank you for taking the time to share your feedback, John.We're disheartened to hear about the challenges you experienced during your time with us. We regret that our team didn't go above and beyond to accommodate your needs or to make you feel valued, and that there was an issue with your reservation. We hold ourselves to a higher standard so we'll address your concerns with our management team moving forward.We hope to host you again soon so we can demonstrate the high-caliber service we're accustomed to sharing with our guests.

2
Family Partner Couples Friends

We were overcharged for our room per the front desk but they "couldnt fix it". Room was dirty and just iverally poorly maintained.

By , from South Abington Township on Sep 12, 2022

Review comment responded on Sep 14, 2022

We appreciate the feedback, Felicia.We're disappointed your time with us was less than ideal and that you noticed a decline in the cleanliness of our property. We regret the confusion with your billing and that your stay didn't exceed your expectations. We hold ourselves to a higher standard so we'll address your concerns with our housekeeping and mangement teams moving forward.We do hope to share a more positive experience with you soon.

Millennium Hotel Broadway Times Square

145 W 44th St, New York, NY 10036
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