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The Plaza Hotel

5.0 out of 5.0

Recent guest reviews

Beautiful and historic centrally located with great service

The service and the room were impeccable. Beautiful hotel where I have always wanted to stay.

Tradition, architecture, location...the best. The Plaza is a must for a memorable visit to New York.

Hotel staff could’ve been nicer. It was a $900 hotel room! Maybe not have the maid rush me out in the morning. Maybe not have the door man reuse to let me in until I could prove that I belong there.

Stayed at the Plaza many times before and nerve disappoints, excellent accommodations and service. A must see place in the World!

Perfect location to move around New York. Lots of place to eat in the hotel or in the vicinity. Friendly Staff.

This hotel is amazing. I was overwhelmed with birthday card, cake and champagne in the room when I arrived. The beauty of the hotel and friendliness of the staff made my bucket list item memorable and amazing. Thank you Plaza. I will be back.

Wonderful hotel with friendly staff. Overall enjoyed stay, but a couple of critiques to improve on. We opted for a 2 bedroom suite which was quite expensive but worth it for the overall experience. However, our room was not ready until 5pm despite staff assuring us they would expedite the check in when we arrived and it was still not ready. Also the linens for the sofa bed were missing and the bare mattress in it had what appeared to be a blood stain which was quite disgusting. That sofa bed was also quite dingy and is in dire need of replacement. Room service was phenomenal as well as the concierge. We also tried the guerlain spa on the 4th floor which was such a relaxing amenity available in the hotel. Loved everything else, but timeliness and that sofa bed should be improved upon.

I was bitten by bed bugs the first night. I tried to communicate it to the staff. They debated with me before moving me to a new room.

Not much to say. Expected and delivered from this Gem.

Clean and classy. Friendly atmosphere. Great location for shopping. Close to Central Park.

I purchased a room to propose to my now fiancé. I reached out to Rafal and Daniel the supervisor and manager of the hotel. They went ahead and took the extra time to take what I envisioned and made it a reality for my fiancé and I. It was amazing and when we arrived everything was set perfectly and they even gave us a room upgrade! Best experience ever. Will be returning next year to celebrate the engagement once again!

Everything is fantastic. I like this hotel so much. Good location , good service and good food in Food Plaze.

The hotel was just as I imagined and in the perfect location, right across from central park. Although we spent very little time at the hotel and were out in about site seeing throughout NYC, we loved our stay! Thank you!

The hotel is beautiful and the staff is very friendly and accommodating especially the concierge. The Palm Court has a great breakfast and the perfect ambience for afternoon or evening cocktails. The room is spacious and well appointed. I would definitely reccomend a stay here, it is centrally located to everything.

My wife and I went there to celebrate our 10th year anniversary and totally loved it.Great shopping ,great restaurants ,just a great time.MUST DO AGAIN

I stayed in the Rose Suite, which was large and beautifully decorated in a French antiques type of look. There were 2 TVs, one facing the king size bed and one facing the living room area.The fixtures in the bathroom are gold plated and there's a large soaking tub and seperate shower that was only a little smaller than the entire bathroom of my tiny condo back home. Central Park and subway stops are across the street. Service is impeccable, fast and courteous without that hovering feeling. Staying at the Plaza was on my bucket list, a once in a lifetime treat and it didn't fail.

The new lobby and reception is a big step back from the past. Service remains wonderful, but not much in terms of facilities on offer.

Hotel highlights

  • Steps from Central Park and 5th Avenue
  • Onsite dining
  • Spa
  • 24-hour fitness center

Located in Midtown, The Plaza Hotel is next to popular attractions like Central Park and 5th Avenue. This 282-room, 5-star hotel welcomes guests with 4 restaurants, a full-service spa, and a 24-hour fitness center.


Dining

There are multiple options for onsite dining with 4 restaurants, including The Palm Court, which specializes in American cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Full breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a minibar, free newspapers, and a laptop-compatible safe.


Property features

Guests staying at The Plaza Hotel enjoy access to a full-service spa, a 24-hour fitness center, and a sauna. Valet parking is USD 95.00 per day if you plan to drive, or hop aboard the airport shuttle during limited hours for USD 248 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include WiFi in public areas, conference space, and a business center.

Room options

Suite, 1 King Bed with Sofa bed, Accessible (Pulitzer Fifth Ave - ADA)

King 1 | Sleeps 4

Penthouse 1 BR Suite King

King 1 | Sleeps 4

Fitzgerald Suite King

King 1 | Sleeps 2

Deluxe 2 Queens

Queen 2 | Sleeps 4

Guest reviews for The Plaza Hotel

Everyone (13) Couples (8) Family (6) Other (1)
5
Family with small children

Beautiful and historic centrally located with great service

By on Apr 8, 2019

Review comment responded on Apr 8, 2019

Thank you for the fabulous rating and great review!

5
Everyone

By on Mar 19, 2019

Review comment responded on Apr 1, 2019

Thank you for the outstanding, five-star rating!

5
Families

The service and the room were impeccable. Beautiful hotel where I have always wanted to stay.

By , from Tampa on Mar 15, 2019

Review comment responded on Mar 17, 2019

We appreciate you taking a moment to share your feedback following your visit to The Plaza! It is a pleasure to hear that you enjoyed your recent experience. We will ensure that your feedback is shared with our Team with great pride. We thank you for choosing The Plaza and look forward to welcoming you back again soon!

5
Everyone

Tradition, architecture, location...the best. The Plaza is a must for a memorable visit to New York.

By on Feb 5, 2019

Review comment responded on Feb 10, 2019

We appreciate you sharing such a glowing review and rating following your recent vistit to The Plaza! We will ensure that your kind comments are celebrated with our teams with great pride. We thank you for visiting our hotel and hope to have you join us again very soon!

5
Everyone

By on Dec 27, 2018

Review comment responded on Dec 27, 2018

Thank you for sharing a fabulous, five star rating! We appreciate your feedback!

3
Everyone

Hotel staff could’ve been nicer. It was a $900 hotel room! Maybe not have the maid rush me out in the morning. Maybe not have the door man reuse to let me in until I could prove that I belong there.

By on Dec 11, 2018

Review comment responded on Dec 13, 2018

Thank you for taking a moment to share your feedback! Firstly, we do apologize for any concern experienced. This was not the image nor the experience we wished you to have. Your feedback has been shared with all of the concerned colleagues and we are already working to address these shortfalls and prevent future occurrence. Thank you for choosing The Plaza and we hope to be presented with an opportunity to better serve you soon!

5
Everyone

Stayed at the Plaza many times before and nerve disappoints, excellent accommodations and service. A must see place in the World!

By , from GA on Jun 12, 2018

Review comment responded on Jun 16, 2018

Thank you for sharing your kind feedback following your recent visit to The Plaza. It is a pleasure to hear of your enjoyable experience. We will ensure that this feedback is shared with our Teams with great pride. Thank you for continuing to choose The Plaza while in New York, we look forward to welcoming you back again soon!

5
Everyone

Perfect location to move around New York. Lots of place to eat in the hotel or in the vicinity. Friendly Staff.

By , from Puerto Rico on Mar 15, 2018

Review comment responded on Mar 16, 2018

Thank you for choosing The Plaza for your recent stay in NYC! We appreciate your kind feedback and hope to have you join us again soon!

5

celebrating my birthday

Everyone

This hotel is amazing. I was overwhelmed with birthday card, cake and champagne in the room when I arrived. The beauty of the hotel and friendliness of the staff made my bucket list item memorable and amazing. Thank you Plaza. I will be back.

By , from south Bend, Indiana on Feb 12, 2018

Review comment responded on Feb 12, 2018

Thank you for taking the time to share your feedback with us following your stay at The Plaza! It was a pleasure to host you for such a special occasion and we are delighted to receive your kind comments regarding your experience. We will ensure your feedback is shared with all of our teams with great pride. Thank you for choosing The Plaza and we look forward to having the pleasure of welcoming you back again soon!

3

wonderful stay but couple of notes

Everyone

Wonderful hotel with friendly staff. Overall enjoyed stay, but a couple of critiques to improve on. We opted for a 2 bedroom suite which was quite expensive but worth it for the overall experience. However, our room was not ready until 5pm despite staff assuring us they would expedite the check in when we arrived and it was still not ready. Also the linens for the sofa bed were missing and the bare mattress in it had what appeared to be a blood stain which was quite disgusting. That sofa bed was also quite dingy and is in dire need of replacement. Room service was phenomenal as well as the concierge. We also tried the guerlain spa on the 4th floor which was such a relaxing amenity available in the hotel. Loved everything else, but timeliness and that sofa bed should be improved upon.

By , from Ohio on Oct 23, 2017

Review comment responded on Oct 30, 2017

Thank you for taking the time to share your feedback regarding your recent visit to The Plaza! While we are very pleased to hear that you enjoyed your recent stay overall, we would like to apologize for the concerns mentioned with regards to the state of the sofa-bed and the delay to check-in. We have shared your feedback with the concerned colleagues who are already working to address these concerns and prevent future occurrence. Thank you for choosing The Plaza and we hope to welcome you back again soon!