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Recent guest reviews

Best hotel stay ever

Nice

Location Spacious rooms

Very nice room especially the bathroom. Room service and overall food prices are higher than most places in the city.

We loved everything about it. Everything about the Plaza was absolutely beautiful

Luxury and class the second you walk in. The rooms were beautiful with the most comfiest bed and pillows. Had the most amazing shower I have ever taken in a hotel. Our stay here was worth every penny and we will definitely be back!

Beautiful and historic centrally located with great service

The service and the room were impeccable. Beautiful hotel where I have always wanted to stay.

Tradition, architecture, location...the best. The Plaza is a must for a memorable visit to New York.

Hotel staff could’ve been nicer. It was a $900 hotel room! Maybe not have the maid rush me out in the morning. Maybe not have the door man reuse to let me in until I could prove that I belong there.

Stayed at the Plaza many times before and nerve disappoints, excellent accommodations and service. A must see place in the World!

Perfect location to move around New York. Lots of place to eat in the hotel or in the vicinity. Friendly Staff.

This hotel is amazing. I was overwhelmed with birthday card, cake and champagne in the room when I arrived. The beauty of the hotel and friendliness of the staff made my bucket list item memorable and amazing. Thank you Plaza. I will be back.

Wonderful hotel with friendly staff. Overall enjoyed stay, but a couple of critiques to improve on. We opted for a 2 bedroom suite which was quite expensive but worth it for the overall experience. However, our room was not ready until 5pm despite staff assuring us they would expedite the check in when we arrived and it was still not ready. Also the linens for the sofa bed were missing and the bare mattress in it had what appeared to be a blood stain which was quite disgusting. That sofa bed was also quite dingy and is in dire need of replacement. Room service was phenomenal as well as the concierge. We also tried the guerlain spa on the 4th floor which was such a relaxing amenity available in the hotel. Loved everything else, but timeliness and that sofa bed should be improved upon.

I was bitten by bed bugs the first night. I tried to communicate it to the staff. They debated with me before moving me to a new room.

Fifth Avenue at Central Park South New York NY

Hotel highlights

  • Steps from 5th Avenue and Central Park
  • Onsite dining
  • Spa
  • 24-hour fitness center

Located in Manhattan, The Plaza Hotel is adjacent to Central Park and within a 15-minute walk of popular sights like Rockefeller Center. This 5-star hotel has 282 guestrooms and offers a full-service spa, a 24-hour gym, and a 24-hour business center.


Dining

This hotel serves as home to a Champagne bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, free newspapers, and laptop-compatible safes are other standard amenities.


Property features

Guests staying at The Plaza Hotel enjoy access to a full-service spa, a 24-hour gym, and a sauna. Valet parking is USD 95.00 per day if you plan to drive, or hop aboard the airport shuttle during limited hours for USD 248 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include WiFi in public areas, conference space, and a 24-hour business center.

Room options

Fitzgerald Suite King

1 King Bed | Sleeps 2

Terrace Room King

1 King Bed | Sleeps 2

Suite, 1 King Bed, Park View (Carnegie Park)

1 King Bed | Sleeps 4

Suite, Multiple Beds (Vanderbilt 5th Avenue)

1 King Bed, 1 Queen Bed and 1 Double Sofa Bed | Sleeps 6

Guest reviews for The Plaza Hotel

Everyone (17) Couples (6) Family (7) Other (1)
5
Everyone

Best hotel stay ever

By on Mar 28, 2022

Review comment responded on Mar 29, 2022

Dear Guest, We very much appreciate your comments regarding your stay at the The Plaza - A Fairmont Managed Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

5
Everyone

By on Jan 17, 2022

Review comment responded on Apr 18, 2022

Dear Guest, We are delighted to learn that you had an exceptional experience at The Plaza. Thank you for your kind feedback and we look forward to having you with us again soon. Warm regards.

5
Partner Couples

Nice

By on Sep 14, 2021

Review comment responded on Dec 13, 2021

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

5
Family

Location Spacious rooms

By on Jun 5, 2021

Review comment responded on Jun 7, 2021

Dear Anonymous, We are elated to hear that you enjoyed your recent stay at The Plaza Hotel. Thank you for your kind words and we look forward to having you with us again soon. Sincerely, Mark Gonzales Executive Assistant

4
Family

Very nice room especially the bathroom. Room service and overall food prices are higher than most places in the city.

By on Jan 27, 2020

Review comment responded on Feb 3, 2020

Thank you for taking the time to share your experience. It is a pleasure to know that your overall stay was pleasant. We hope for the opportunity to welcome you once again, and wish that your next visit may be as spectacular as the last.

5
Everyone

By on Nov 5, 2019

Review comment responded on Nov 13, 2019

Thank you for taking the time to share your experience. We are glad to know that your stay was a perfect 5 out of 5! We hope for the opportunity to welcome you again, and that your next visit will be as pleasant as the last.

5
Partner Couples

We loved everything about it. Everything about the Plaza was absolutely beautiful

By on Aug 31, 2019

Review comment responded on Sep 9, 2019

Thank you for taking the time to share your experience. We hope for the opportunity to welcome you back soon!

5
Family

Luxury and class the second you walk in. The rooms were beautiful with the most comfiest bed and pillows. Had the most amazing shower I have ever taken in a hotel. Our stay here was worth every penny and we will definitely be back!

By on Jul 30, 2019

Review comment responded on Jul 31, 2019

We appreciate you taking a moment to share such a lovely review of your recent stay at The Plaza. It is always pleasure to hear when we have exceeded our guests expectations. We look forward to having you join us again soon!

5
Everyone

By on Jul 17, 2019

Review comment responded on Jul 21, 2019

Thank you for your amazing review!

5
Family with small children

Beautiful and historic centrally located with great service

By on Apr 8, 2019

Review comment responded on Apr 8, 2019

Thank you for the fabulous rating and great review!

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