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The Plaza Hotel

5.0 out of 5.0

Recent guest reviews

Wonderful hotel with friendly staff. Overall enjoyed stay, but a couple of critiques to improve on. We opted for a 2 bedroom suite which was quite expensive but worth it for the overall experience. However, our room was not ready until 5pm despite staff assuring us they would expedite the check in when we arrived and it was still not ready. Also the linens for the sofa bed were missing and the bare mattress in it had what appeared to be a blood stain which was quite disgusting. That sofa bed was also quite dingy and is in dire need of replacement. Room service was phenomenal as well as the concierge. We also tried the guerlain spa on the 4th floor which was such a relaxing amenity available in the hotel. Loved everything else, but timeliness and that sofa bed should be improved upon.

I was bitten by bed bugs the first night. I tried to communicate it to the staff. They debated with me before moving me to a new room.

Not much to say. Expected and delivered from this Gem.

Clean and classy. Friendly atmosphere. Great location for shopping. Close to Central Park.

I purchased a room to propose to my now fiancé. I reached out to Rafal and Daniel the supervisor and manager of the hotel. They went ahead and took the extra time to take what I envisioned and made it a reality for my fiancé and I. It was amazing and when we arrived everything was set perfectly and they even gave us a room upgrade! Best experience ever. Will be returning next year to celebrate the engagement once again!

Everything is fantastic. I like this hotel so much. Good location , good service and good food in Food Plaze.

The hotel was just as I imagined and in the perfect location, right across from central park. Although we spent very little time at the hotel and were out in about site seeing throughout NYC, we loved our stay! Thank you!

The hotel is beautiful and the staff is very friendly and accommodating especially the concierge. The Palm Court has a great breakfast and the perfect ambience for afternoon or evening cocktails. The room is spacious and well appointed. I would definitely reccomend a stay here, it is centrally located to everything.

My wife and I went there to celebrate our 10th year anniversary and totally loved it.Great shopping ,great restaurants ,just a great time.MUST DO AGAIN

I stayed in the Rose Suite, which was large and beautifully decorated in a French antiques type of look. There were 2 TVs, one facing the king size bed and one facing the living room area.The fixtures in the bathroom are gold plated and there's a large soaking tub and seperate shower that was only a little smaller than the entire bathroom of my tiny condo back home. Central Park and subway stops are across the street. Service is impeccable, fast and courteous without that hovering feeling. Staying at the Plaza was on my bucket list, a once in a lifetime treat and it didn't fail.

The new lobby and reception is a big step back from the past. Service remains wonderful, but not much in terms of facilities on offer.

My husband and I stayed at the Plaza for our anniversary in April. The Plaza was beautiful, elegant, and perfectly located near Central Park and Midtown Manhattan restaurants and shops. The staff was professional, courteous, and very accommodating for any of our needs or questions. We would stay here again and again in the future.

As expected, everything was first clas with some tiny exceptions which I will note here: the king-sized bed did the rock-and-roll--definitely not one with individual springs. Every motion of the bed partner is felt by the other person all night long; no fitted sheet on the mattress, hence some sloppiness in the bed-making category; could not do an automatic check-out from the room because of some inability on their part to download our file. Otherwise the service and accomodations are what you would expect for a room costing over $500 per night.

room was not ready when we arrived asked for a one hour extended check-out and told no! we were disappointed with overall experience

Great location. Friendly staff. Book early to get a better rate. Family had a wonderful time. Really enjoyed the shopping and the park.

We spent our anniversary weekend at the Plaza, and had a wonderful experience. It was pricey, but worth it for the memories, the location, and the way we were treated by every single staff member we met. They were overly accomodating and kind. We would definitely stay there again.

My husband and I stayed four nights at this hotel. Best location for shopping. Wonderful experience. Staff made us feel very welcome. Service in Palm Court and Bars was outstanding. Great bed-never slept better. Very expensive hotel but worth it - would definitely stay at the Plaza again. They also provide a BMW 7 to take guests anywhere within a ten block radius. Just ask doorman if car is available.

AMAZING!WONDERFUL! LOCATION,SERVICE,ALL WAS PERFECT

We have stayed at the Plaza several times, this stay was the first since the renovation. It was absolutely splendid. Rooms, common areas, service...impeccable.

We mostly enjoyed the dining out, Broadway shows and shopping.

Fifth Avenue at Central Park South New York NY

Hotel highlights

  • Walking distance to Barney's and Bloomingdale's
  • Onsite dining
  • Spa
  • 24-hour fitness center

Located in Central New York City, The Plaza Hotel is within a 5-minute walk of Barney's and within 15 minutes of other popular attractions like Bloomingdale's. This 282-room, 5-star hotel welcomes guests with 4 restaurants, a full-service spa, and a 24-hour fitness center. Centrally located in Manhattan, the hotel is also a short walk from Rockefeller Center and Museum of Modern Art.


Dining

There are multiple options for onsite dining with 4 restaurants, including The Palm Court, which specializes in American cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Full breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

All 282 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, free newspapers, and laptop-compatible safes.


Property features

Guests staying at The Plaza Hotel enjoy access to a full-service spa, a 24-hour fitness center, and a sauna. Valet parking is USD 95.00 per day if you plan to drive, or hop aboard the airport shuttle during limited hours for USD 248 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include WiFi in public areas, 8 meeting rooms, and conference space.

Room options

Edwardian Suite King

King 1 | Sleeps 4

Suite (Pulitzer 5th Avenue)

King 1 | Sleeps 4

Suite (Carnegie Park)

King 1 | Sleeps 4

Deluxe King

King 1 | Sleeps 3

Guest reviews for The Plaza Hotel

Everyone (6) Couples (8) Family (5) Other (1)
3

wonderful stay but couple of notes

Everyone

Wonderful hotel with friendly staff. Overall enjoyed stay, but a couple of critiques to improve on. We opted for a 2 bedroom suite which was quite expensive but worth it for the overall experience. However, our room was not ready until 5pm despite staff assuring us they would expedite the check in when we arrived and it was still not ready. Also the linens for the sofa bed were missing and the bare mattress in it had what appeared to be a blood stain which was quite disgusting. That sofa bed was also quite dingy and is in dire need of replacement. Room service was phenomenal as well as the concierge. We also tried the guerlain spa on the 4th floor which was such a relaxing amenity available in the hotel. Loved everything else, but timeliness and that sofa bed should be improved upon.

By , from Ohio on Oct 23, 2017

Review comment responded on Oct 30, 2017

Thank you for taking the time to share your feedback regarding your recent visit to The Plaza! While we are very pleased to hear that you enjoyed your recent stay overall, we would like to apologize for the concerns mentioned with regards to the state of the sofa-bed and the delay to check-in. We have shared your feedback with the concerned colleagues who are already working to address these concerns and prevent future occurrence. Thank you for choosing The Plaza and we hope to welcome you back again soon!

3

bed bugs

Everyone

I was bitten by bed bugs the first night. I tried to communicate it to the staff. They debated with me before moving me to a new room.

By , from atlanta on Oct 1, 2017

Review comment responded on Oct 4, 2017

Thank you for taking the time to share your feedback regarding your recent stay. Firstly, we do apologize for any concerns experienced throughout your stay. We take allegations of pest activity very seriously and as such we welcome you to contact us directly with any feedback so that we can ensure that the proper investigation is conducted. Thank you for taking the time to share your feedback and we look forward to hearing from you at your convenience.

5

excellent.

Everyone

Not much to say. Expected and delivered from this Gem.

By , from florida on May 9, 2017

Review comment responded on Aug 15, 2017

Thank you for the wonderful review and rating following your stay at The Plaza! We are delighted to hear that your experience delivered all that you expected and we will ensure that your kind comments are shared with our teams. Thank you for choosing The Plaza, we look forward to welcoming you back again soon!

5
Everyone

Clean and classy. Friendly atmosphere. Great location for shopping. Close to Central Park.

By on Mar 7, 2017

Review comment responded on Aug 15, 2017

Thank you for sharing such a glowing review following your visit to The Plaza! We are so glad that you enjoyed our location, the attention to detail and the service that our teams provide. We look forward to having you join us again soon!

5

no other hotel like it.

Everyone

I purchased a room to propose to my now fiancé. I reached out to Rafal and Daniel the supervisor and manager of the hotel. They went ahead and took the extra time to take what I envisioned and made it a reality for my fiancé and I. It was amazing and when we arrived everything was set perfectly and they even gave us a room upgrade! Best experience ever. Will be returning next year to celebrate the engagement once again!

By on Jan 28, 2017

Review comment responded on Aug 15, 2017

Thank you for sharing a review following your visit to The Plaza! We are so fortunate that you chose us for your special occasion stay this past winter and would like to extend our congratulations on your recent proposal - we are thrilled to have been a part of it. We are so lucky to have such talented colleagues on our team and are glad to hear that they were instrumental in making your occasion memorable, we will ensure your feedback is shared with them with great pride. Thank you for choosing The Plaza, we look forward to welcoming you back for an upcoming anniversary stay!

5

excellent

Everyone

Everything is fantastic. I like this hotel so much. Good location , good service and good food in Food Plaze.

By on Apr 11, 2016

5

seventh anniversary trip

Couples

The hotel was just as I imagined and in the perfect location, right across from central park. Although we spent very little time at the hotel and were out in about site seeing throughout NYC, we loved our stay! Thank you!

By on Sep 8, 2015

5

the plaza is perfect for a long nyc weekends getaway

Families

The hotel is beautiful and the staff is very friendly and accommodating especially the concierge. The Palm Court has a great breakfast and the perfect ambience for afternoon or evening cocktails. The room is spacious and well appointed. I would definitely reccomend a stay here, it is centrally located to everything.

By on Jul 29, 2015

4

fantastic getaway for the wife and i

Couples

My wife and I went there to celebrate our 10th year anniversary and totally loved it.Great shopping ,great restaurants ,just a great time.MUST DO AGAIN

By on Nov 30, 2014

5

wonderful stay

Singles

I stayed in the Rose Suite, which was large and beautifully decorated in a French antiques type of look. There were 2 TVs, one facing the king size bed and one facing the living room area.The fixtures in the bathroom are gold plated and there's a large soaking tub and seperate shower that was only a little smaller than the entire bathroom of my tiny condo back home. Central Park and subway stops are across the street. Service is impeccable, fast and courteous without that hovering feeling. Staying at the Plaza was on my bucket list, a once in a lifetime treat and it didn't fail.

By on Sep 17, 2014