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The Plaza - A Fairmont Managed Hotel

5.0 star property
Luxury spa hotel, a quick walk to Central Park

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Photo gallery for The Plaza - A Fairmont Managed Hotel

Exterior
Point of interest
Gatsby Suite King | Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast, lunch, dinner served; American cuisine
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.0

Wonderful

Popular amenities

  • Spa
    SpaSpa
  • Air conditioning
    Air conditioningAir conditioning
  • Pet friendly
    Pet friendlyPet friendly
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available

Explore the area

Map
768 Fifth Avenue, New York, NY, 10019
  • Popular Location5th Avenue3 min walk
  • Popular LocationRockefeller Center13 min walk
  • Popular LocationTimes Square17 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)54 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 550 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

  • 475 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Park View (Carnegie Park)

Suite, 1 King Bed, Park View (Carnegie Park) | View from room

Suite, 1 King Bed, Park View (Carnegie Park)

  • 1001 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pulitzer 5th Avenue)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Pulitzer 5th Avenue)

  • 1001 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed Edwardian Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed Edwardian Suite

  • 1001 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite King

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom Penthouse Suite

Suite, 1 Bedroom Penthouse Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom Penthouse Suite

  • 1496 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Room King

Premium bedding, minibar, in-room safe, individually decorated

Terrace Room King

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Pulitzer Fifth Ave - ADA)

View from room

Suite, 1 King Bed with Sofa bed, Accessible (Pulitzer Fifth Ave - ADA)

  • 1000 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe 2 Queens

Premium bedding, minibar, in-room safe, individually decorated

Deluxe 2 Queens

  • 550 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds (Family Grand Luxe)

Family Room, 2 Queen Beds (Family Grand Luxe) | Premium bedding, minibar, in-room safe, individually decorated

Family Room, 2 Queen Beds (Family Grand Luxe)

  • 625 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Vanderbilt 5th Avenue)

Suite, Multiple Beds (Vanderbilt 5th Avenue) | Premium bedding, minibar, in-room safe, individually decorated

Suite, Multiple Beds (Vanderbilt 5th Avenue)

  • 1496 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Gatsby Suite King

Gatsby Suite King | Premium bedding, minibar, in-room safe, individually decorated

Gatsby Suite King

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible (Grand Luxe - ADA)

Premium bedding, minibar, in-room safe, individually decorated

Grand Room, 1 King Bed, Accessible (Grand Luxe - ADA)

  • 475 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Luxe King Room

Premium bedding, minibar, in-room safe, individually decorated

Grand Luxe King Room

  • 730 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Accessible

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Tower (Tower Room - Round)

Room, 1 King Bed, Non Smoking, Tower (Tower Room - Round) | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Tower (Tower Room - Round)

  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Ritz-Carlton New York, Central Park
Spa
Pet friendly
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (446)
The price is $761
per night
$876 total
includes taxes & fees
Aug 10 - Aug 11
The Ritz-Carlton New York, Central Park

About the neighborhood

New York

Located in Manhattan, The Plaza - A Fairmont Managed Hotel is adjacent to Central Park and within a 5-minute walk of other popular sights like 5th Avenue. This 5-star hotel has 282 guestrooms and offers a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • 5th Avenue - 3 min walk
  • Trump Tower - 3 min walk
  • Broadway - 12 min walk
  • Rockefeller Center - 13 min walk
  • Times Square - 17 min walk

Getting around

  • 5 Av.-59 St. Station - 2 min walk
  • New York W 32nd St. Station - 4 min drive
  • The nearest major airports are:<br />New York, NY (NYS-Skyports Seaplane Base): 14-min drive, 3.2 mi/5.2 km<br /> LaGuardia Airport (LGA): 26-min drive, 10.8 mi/17.4 km<br /> Teterboro, NJ (TEB): 19-min drive, 12.8 mi/20.5 km<br /> Newark Liberty Intl. Airport (EWR): 39-min drive, 17.6 mi/28.3 km<br /> John F. Kennedy Intl. Airport (JFK): 54-min drive, 17.1 mi/27.5 km<br /> <p></p>

Restaurants

  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk
  • ‪The Palm Court - ‬1 min walk
  • ‪Harry Cipriani - ‬2 min walk
  • ‪Sarabeth's - ‬2 min walk
  • ‪Darling - ‬2 min walk

About this property

The Plaza - A Fairmont Managed Hotel

Luxury spa hotel, a quick walk to Central Park
Guests staying at The Plaza - A Fairmont Managed Hotel enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Valet parking is USD 110.00 per day if you plan to drive, or hop aboard the airport shuttle during limited hours for USD 248 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, laptop-compatible safes, and phones are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guerlain Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Croatian, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 6:00 PM
  • Limo/town car service
  • Covered valet parking on site (USD 110 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 60 per person
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Champagne Bar
  • Champagne Bar
  • The Palm Court
  • The Plaza Food Hall

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Shopping

Family friendly

  • DVD player
  • Free crib
  • In-room babysitting (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21,496 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1907
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 95.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250
  • Resort fee: USD 74.58 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 60 per person
  • Airport shuttle fee: USD 248 per person (one way)
  • Airport shuttle fee per child: USD 248 (one-way), (up to 12 years old)
  • Covered valet parking fee: USD 110.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 95.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Plaza Hotel
Plaza Hotel New York
Plaza New York
Plaza New York City
Plaza Hotel New York City
The Plaza Hotel
The Plaza A Fairmont Managed
The Plaza A Fairmont Managed Hotel
The Plaza - A Fairmont Managed Hotel Hotel
The Plaza - A Fairmont Managed Hotel New York
The Plaza - A Fairmont Managed Hotel Hotel New York

Frequently asked questions

What can I see close to The Plaza - A Fairmont Managed Hotel?

This hotel is situated in Manhattan, just steps from Central Park and 5th Avenue, and within a short walk of Columbus Circle. You'll also find Radio City Music Hall and Broadway less than a mile away.

How much does it cost to stay at The Plaza - A Fairmont Managed Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Plaza - A Fairmont Managed Hotel on Aug 4, 2024 start from $743.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Plaza - A Fairmont Managed Hotel?

Yes, covered valet parking is offered for USD 110.00 per day. Electric car charging is also available for guests.

Is there a spa available at The Plaza - A Fairmont Managed Hotel?

Guerlain Spa is the hotel's spa and services include hot stone massages, deep-tissue massages, body wraps, and reflexology.

Does The Plaza - A Fairmont Managed Hotel include a casino at the property?

No, The Plaza - A Fairmont Managed Hotel doesn't have a casino.

Will I find an indoor pool at The Plaza - A Fairmont Managed Hotel?

No, there is no indoor pool at this hotel.

Is The Plaza - A Fairmont Managed Hotel a good place to stay for couples?

At this historic hotel, couples will welcome the many amenities including Champagne service and in-room massages along with 2 restaurants.

Does The Plaza - A Fairmont Managed Hotel have a hot tub?

No, but this hotel does have a steam room.

Does The Plaza - A Fairmont Managed Hotel feature a restaurant that includes a breakfast menu?

Yes, The Plaza - A Fairmont Managed Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will The Plaza - A Fairmont Managed Hotel allow pets to stay for free?

Yes, pets stay free at The Plaza - A Fairmont Managed Hotel and the property also provides food and water bowls for pets.

Does The Plaza - A Fairmont Managed Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Plaza - A Fairmont Managed Hotel?

The closest major airport to The Plaza - A Fairmont Managed Hotel is New York, NY (NYS-Skyports Seaplane Base), which is 3.2 mi away (14 minutes by car). Another top airport is LaGuardia Airport (LGA), which is located 10.8 mi away (26-minute drive).

Are there rooms with balconies that I can book at The Plaza - A Fairmont Managed Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy park or city views.

Does The Plaza - A Fairmont Managed Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Plaza - A Fairmont Managed Hotel.

The Plaza - A Fairmont Managed Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1004 reviews" "
Rating 8 - Good. 139 out of 1004 reviews" "
Rating 6 - Okay. 77 out of 1004 reviews" "
Rating 4 - Poor. 50 out of 1004 reviews" "
Rating 2 - Terrible. 36 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay!
Stayed 1 night in Jun 2024

4/10 Poor

Behnaz

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel facilities left much to be desired. The bath and shower were subpar, with water not draining properly. Additionally, the carpet and furniture in the room were visibly worn and in need of replacement. Overall, a disappointing experience.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kaci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Stayed 1 night in Apr 2024

6/10 Okay

Polina

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Great location, sadly hotels staff is not trained properly , definitely does not act like a five start hotel. No one helped me with a bags outside when my car pulled ip to the entrance . Very slow room service, rude front desk clerk list goes on and on Every year I stay there and every year the same story . Very disappointing
Stayed 1 night in Apr 2024

10/10 Excellent

Saliha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 6 nights in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
This is by far one of the best hotels in the city with amazing amenities, skilled staff, gorgeous rooms. Always a pleasure to spend time here.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Stayed 5 nights in Mar 2024

10/10 Excellent

Leslie

Stayed 3 nights in Mar 2024

6/10 Okay

Michael

Stayed 5 nights in Mar 2024

10/10 Excellent

Gayle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would go again
Stayed 3 nights in Mar 2024

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute most incredible stay! My daughter and I cried when we were leaving. The staff were exceptional. We were centrally located. Expedia.com came through when our original booking fell through upon late arrival. Grateful to the iconic Plaza for every cherished memory.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finest hotel in the world!
Stayed 4 nights in Mar 2024

10/10 Excellent

Michael

Stayed 5 nights in Mar 2024

6/10 Okay

Fabienne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stunning property and hotel. The location is fabulous and the building is absolutely gorgeous. Service was average and not what I expect from a 5-star hotel. My son got a little candy basket on the first night but there was nothing else the rest of the stay (a couple of chocolates when turning down the beds would be a nice touch at the very least). They called me Mister instead of Ms on the welcome card and did not make any effort to correct once I pointed out I wasn’t a man. There was no effort to get to know us or talk to us. The $65 daily fee is tacky and inelegant. I’m not in New York to eat pancakes or wings or other outdated 80s hotel food (their menu is terrible other than the Palm Court tea) so we only used that amount once. The hotel refused to budge when I mentioned there wasn’t much on the menu we could eat due to food restrictions and said it’s the same for everyone. The blow dryer in the bedroom was gross. The vent was fully crusted with gunk and really needs to be either cleaned or replaced. The bedroom was spacious and beautiful. Room was cleaned around 7pm every day which I did not like - we typically left early for long days of exploring and shopping and came back at about the time the room was being done which was inconvenient. Overall, staying at the Plaza was an amazing experience but I will look for another hotel for our next stay due to the overall lackluster service.
Stayed 3 nights in Mar 2024

10/10 Excellent

Renee, Whittier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was over the top in service. The hotel is beautiful. The rooms are beautiful. The area is so quiet and safe you could walk around at any time of day. The location was perfect. So many things within walking distance.
Stayed 4 nights in Mar 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New York fun
Fantastic experience. Room was amazing
Stayed 3 nights in Mar 2024

10/10 Excellent

Dana, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. The smell when you walk in is delightful Gardenias. The beds and pillows were very comfortable and were a welcome relief after a long day of walking. We had always wanted to stay there and are so glad we did. In addition the rooms are beautiful you feel like royalty.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday trip
My stay at the Plaza was just magical. The staff were so friendly and couldn’t have been more helpful. It was the best birthday trip and I’ll definitely be returning. ✨
Stayed 3 nights in Mar 2024

10/10 Excellent

Kasia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for four days. You cannot beat the location. We were travelling with our 2.5 year old daughter and we were made to feel so welcome. The entire staff exudes hospitality and grace. Won’t be staying anywhere else when visiting NYC.
Stayed 3 nights in Mar 2024

10/10 Excellent

DAVID

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Tracey Lynne Phoenix, Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was the BEST hotel we have ever stayed at. From the moment we arrived from the airport until we left 7 days later back to the airport. Door staff were attentive, available, and very helpful with rides not associated with the hotel. We cannot say enough about the Concierge staff - EVERY request we made they were there with an answer, recommendation, or just plainly made reservations for us. Best Concierge ever - especially Bill and Juliet! Our 2 room suite was an upgrade which we needed for 7 days in this luxury hotel.The one issue we had was taken care of immediately which was the mattress - way too soft for our taste - but was changed out almost the same hour we requested it. Thank you Plaza Hotel staff for making this the best 70th birthday celebration we could ask for. We will stay again.
Stayed 7 nights in Mar 2024

8/10 Good

Jaclyn

Stayed 3 nights in Mar 2024

10/10 Excellent

Julius

Stayed 3 nights in Mar 2024

8/10 Good

Charles

Stayed 3 nights in Feb 2024