this casino was nice and the two restaurants were good. Seems understaffed though.
Beautiful and very convenient. Had everything we needed
Restaurant staff were helpful and friendly. A/C system not working on arrival. Maintenance worked on cooling system but still did not work correctly. Ventilation system very noisy at night making it difficult to sleep. Front desk staff not friendly or helpful. Refused our request to move to another room. No housekeeping services provided daily. Had to ask for towels and supplies. Emptied our own trash.
Secure facilities. Excellent layout. Very clean and modern.
Nice room
The friendliness of the staff
Very surprised on the room, and overall facility. Would stay there again and again.
Now that the entire building is smoke-free, it is more tolerable both in the casino and the hotel. The complex is so huge that a single weekend trip is not time enough to explore all the options both in the Casino and other parts of the property. We did manage to make $45 playing video poker for 1 hour, so in that sense we came out ahead! The rooms were generously sized and well laid out, the only amenity we missed was a microwave in the room. At this time (late November, 2021) masking is still required when indoors so we all looked like bandits! Maybe in the summer it would be different, but there was little of attraction or interest in the vicinity of the hotel. This was very likely a once in a lifetime trip to Niagara Falls for us, in observation of our 50th anniversary. However, if we were to return, we would have no hesitation in staying at the Seneca Niagara again.
I loved this hotel. The room was huge and the view was beautiful. The jacuzzi was the best feature for me. I loved getting in the hot jacuzzi looking out on the city lights after walking around the falls in the cold night air. The casino was clean and the music was great! The staff in the hotel and casino were friendly and helpful.
Excellent stay. Staff helpful. Loved the night life.
Sadly they were short staffed as everyone is. Didn't service room and forgot to tell me the first night we checked in. Other than that would stay again.
The staff checking in were not friendly
Nice
Very nice and quiet
Hotel was nice , casinos and staff.
Located in Downtown Niagara Falls, Seneca Niagara Resort & Casino is adjacent to Seneca Niagara Resort & Casino and within a 10-minute walk of other popular attractions like Niagara Falls State Park. This 604-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 10 restaurants.
Relish the seafood at Western Door, one of 10 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 5:30 AM to 10:30 AM.
Guests can expect free WiFi and TVs with pay movies. Refrigerators, coffee makers, and free local calls are also standard.
Guests of Seneca Niagara Resort & Casino have access to a full-service spa, a casino, and an indoor pool. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
this casino was nice and the two restaurants were good. Seems understaffed though.
Beautiful and very convenient. Had everything we needed
Restaurant staff were helpful and friendly. A/C system not working on arrival. Maintenance worked on cooling system but still did not work correctly. Ventilation system very noisy at night making it difficult to sleep. Front desk staff not friendly or helpful. Refused our request to move to another room. No housekeeping services provided daily. Had to ask for towels and supplies. Emptied our own trash.
Secure facilities. Excellent layout. Very clean and modern.
Nice room
The friendliness of the staff
Very surprised on the room, and overall facility. Would stay there again and again.
