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The Red Coach Inn

3.0 out of 5.0

Recent guest reviews

Most of the staff were very friendly, that made the experience very pleasant. The lobby & restaurant part of the inn was old, historic. It was a little bit cheezy but, in keeping with the historic look, I'm not sure what else could be done. But still, the restaurant & lobby were pleasant areas. The exterior when walking by on the street side is very appealing, very cute. Regarding the guest room that we had (Portsmouth): I'm sure it was sanitary but it didn't impress me as "clean" - a little worn looking, a little dusty, not the best combination of furniture to meet needs but we made it work. My 2 biggest negative criticisms are here: fluorescent light bulbs & Fabuloso floor cleaner. Except for maybe 1 bulb in the room, all the lighting/light bulbs were fluorescent & it's just ugly. It makes a slightly worn looking room even that much less appealing/not an inviting environment. I get the effort at energy savings, but please find another way to do it or use those bulbs in the closets or not in guest rooms.. They clean the floor with Fabuloso (as apparently every business does these days) which is a VERY strong fragrance. For people with asthma/allergies as we had, it's quite difficult to actually stay in the room. Also, Fabuloso is soapy and all the floors were sticky and slippery which, ironically, makes them dirtier faster. These may be petty observations to some, but for us, they were annoying/uncomfortable enough that it did affect our entire stay.

A little cramped, booked a premium queen, had view of the back parking lot and we were at Niagara falls.

The hotel was very close to the falls and we could walked to everywhere to see the Niagara Falls. The breakfast was amazing. One main, side and drink from breakfast menu for each person. We sat outside for the breakfast with view of the river. I loved the jacuzzi in our room! We could walked to Maid of Mist boat and had a ride. Very convenient. I totally recommend it!

Our family of 5 loved the room. We had plenty of space, it was conveniently located, it was recently updated, and it made a wonderful home away from home.

You can walk across the street and be in Niagra State park, and see the rapids. Everything is in walking distance. The room was kind of small, but clean and had everything we needed. (just wished the cleaning staff didn't turn the AC down to 50 degrees, kind of "cold when you return) The hotel staff was very friendly. The full breakfast meal was very good, and the service is excellent.. The dinner was very good, but the staff at dinner. Were totally disorganized, and I would fire them all. We left some clothing in our room, after we checked out. The hotel was very good, and mailed the clothing to us.

Staff was warm and helpful. The room was exquisite and came stocked with a cheese/crackers/grapes time. Spring water and wine. All complimentary. We had a lovely time

The hotel was very classic. The rooms located in the back parking lot are very convenient as you get to park very close to your door. The room was huge! The bathroom was beautifully updated. The jacuzzi was also a nice touch. Walking distance to the falls and Hard Rock Cafe! This will be our hotel of choice from now on.

Little to do during winter but the staff was incredibly friendly and we thoroughly enjoyed our stay.

Nice experience, best location you can find, cozy room.

There were so many little things about this hotel that made it feel so comfortable and cozy. The complimentary full breakfast was delicious (service was slow, but well worth the wait). The complimentary sparkling wine and cheese tray was a perfect touch!

2 Buffalo Ave Niagara Falls NY

Hotel highlights

  • Walking distance to American Falls and Niagara Falls State Park
  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free parking

The Red Coach Inn places you in Downtown Niagara Falls, within a leisurely stroll of popular sights such as American Falls and Niagara Falls State Park. This 3-star hotel has 37 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking. Bridal Veil Falls and Cave of the Winds are a short walk from the hotel, which is on a river.


Dining

Free cooked-to-order breakfast is included with your stay and awaits you each morning from 7:30 AM to 11 AM. Enjoy a bite to eat at Red Coach Inn Restaurant, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


Rooms

The Red Coach Inn's 37 rooms are individually decorated and provide refrigerators, coffee makers, and free newspapers. TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Free long-distance calls, free local calls, and ironing boards are other standard amenities.


Property features

At The Red Coach Inn, guests have access to free WiFi in public areas, 3 meeting rooms, and free newspapers. If you drive, put free parking to good use. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include a fireplace in the lobby and wedding services.

Room options

Superior View Two Bedroom Suite

King 1 | Sleeps 6

Luxury View Two Bedroom Suite

Queen 2 | Sleeps 6

Premium View Two Bedroom Suite

Queen 2 | Sleeps 6

Superior View King Suite

King 1 | Sleeps 4

Guest reviews for The Red Coach Inn

Everyone (5) Couples (3) Business (1) Family (1)
3

quaint, with "character": pros and cons

Everyone

Most of the staff were very friendly, that made the experience very pleasant. The lobby & restaurant part of the inn was old, historic. It was a little bit cheezy but, in keeping with the historic look, I'm not sure what else could be done. But still, the restaurant & lobby were pleasant areas. The exterior when walking by on the street side is very appealing, very cute. Regarding the guest room that we had (Portsmouth): I'm sure it was sanitary but it didn't impress me as "clean" - a little worn looking, a little dusty, not the best combination of furniture to meet needs but we made it work. My 2 biggest negative criticisms are here: fluorescent light bulbs & Fabuloso floor cleaner. Except for maybe 1 bulb in the room, all the lighting/light bulbs were fluorescent & it's just ugly. It makes a slightly worn looking room even that much less appealing/not an inviting environment. I get the effort at energy savings, but please find another way to do it or use those bulbs in the closets or not in guest rooms.. They clean the floor with Fabuloso (as apparently every business does these days) which is a VERY strong fragrance. For people with asthma/allergies as we had, it's quite difficult to actually stay in the room. Also, Fabuloso is soapy and all the floors were sticky and slippery which, ironically, makes them dirtier faster. These may be petty observations to some, but for us, they were annoying/uncomfortable enough that it did affect our entire stay.

By , from Southeast on Oct 4, 2017

4

nice hotel

Everyone

A little cramped, booked a premium queen, had view of the back parking lot and we were at Niagara falls.

By , from belfast, maine on Sep 22, 2017

Review comment responded on Sep 26, 2017

Thank you for the review and your recent visit. I hope you had a wonderful time here in Niagara Falls. Whenever you are back in the area, we hope that you visit us again to stay in one of our larger rooms or suites that have the view of the upper rapids of the river. Thank you again for staying with us! We hope to see you soon.

5

great spot close to falls

Everyone

The hotel was very close to the falls and we could walked to everywhere to see the Niagara Falls. The breakfast was amazing. One main, side and drink from breakfast menu for each person. We sat outside for the breakfast with view of the river. I loved the jacuzzi in our room! We could walked to Maid of Mist boat and had a ride. Very convenient. I totally recommend it!

By , from NY on Aug 28, 2017

Review comment responded on Aug 30, 2017

Thank you for the review and your recent visit. We are pleased to hear that you enjoyed your stay with us, particularly our location and how close we are to the falls and most of the attractions. We appreciate you recommending us. Please visit us again soon! Thank you for choosing us.

5

great place to stay by the falls

Families

Our family of 5 loved the room. We had plenty of space, it was conveniently located, it was recently updated, and it made a wonderful home away from home.

By on Aug 14, 2017

Review comment responded on Aug 16, 2017

Thank you very much for the review and your recent visit. It warms our heart that you felt at home during your stay here at the Red Coach Inn. We take pride in the service we provide, and of course, our location cannot be beat! I am glad that you enjoyed that. I am happy that your family of 5 has a wonderful stay. We hope to see you again soon and thank you for choosing us.

4

very nice hotel. you can park your car and walk to

Everyone

You can walk across the street and be in Niagra State park, and see the rapids. Everything is in walking distance. The room was kind of small, but clean and had everything we needed. (just wished the cleaning staff didn't turn the AC down to 50 degrees, kind of "cold when you return) The hotel staff was very friendly. The full breakfast meal was very good, and the service is excellent.. The dinner was very good, but the staff at dinner. Were totally disorganized, and I would fire them all. We left some clothing in our room, after we checked out. The hotel was very good, and mailed the clothing to us.

By , from New castle, Delaware on Jul 20, 2017

Review comment responded on Aug 9, 2017

Thank you for your honest review! We certainly appreciate hearing about your stay with us! I will be sure to look into those concerns of yours! We hope to see you again in the future!

5

beautiful hotel incredibly close to the falls

Everyone

Staff was warm and helpful. The room was exquisite and came stocked with a cheese/crackers/grapes time. Spring water and wine. All complimentary. We had a lovely time

By on Mar 27, 2017

Review comment responded on Apr 21, 2017

Thank you for telling us about your experience! I am happy to see you enjoyed your stay with us!

5

old world charm

Couples

The hotel was very classic. The rooms located in the back parking lot are very convenient as you get to park very close to your door. The room was huge! The bathroom was beautifully updated. The jacuzzi was also a nice touch. Walking distance to the falls and Hard Rock Cafe! This will be our hotel of choice from now on.

By on Jun 18, 2015

5

weekend trip

Couples

Little to do during winter but the staff was incredibly friendly and we thoroughly enjoyed our stay.

By on Jan 16, 2015

4

great location

BusinessTravelers

Nice experience, best location you can find, cozy room.

By on Aug 2, 2014

4

nice change from a large hote.

Couples

There were so many little things about this hotel that made it feel so comfortable and cozy. The complimentary full breakfast was delicious (service was slow, but well worth the wait). The complimentary sparkling wine and cheese tray was a perfect touch!

By on Jun 9, 2014