Dream Downtown, by Hyatt

4.5 star property
Luxury hotel with a nightclub and a 24-hour fitness center
VIP Access

Choose dates to view prices

Photo gallery for Dream Downtown, by Hyatt

Lobby
Bar (on property)
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet friendly

Explore the area

Map
355 W 16th St, New York, NY, 10011
  • The High Line Park
    ‪4 min walk‬
  • Empire State Building
    ‪4 min drive‬
  • Times Square
    ‪4 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Room, 1 King Bed (Bronze)

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool Access (Gold)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Silver)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Silver)

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Gold)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite (Platinum)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Platinum)

  • City view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony (Bronze)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Bronze)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool View (Silver)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Bronze)

  • City view
  • 213 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Gold)

  • City view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Dream Downtown, by Hyatt is adjacent to Chelsea Market and within a 5-minute walk of other popular sights like The High Line Park. This 314-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Chelsea Market - 3 min walk - 0.2 miles
  • The High Line Park - 4 min walk - 0.2 miles
  • Madison Square Garden - 18 min walk - 1.0 mile
  • Empire State Building - 4 min drive - 1.8 miles
  • Times Square - 4 min drive - 1.7 miles

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪Tao Downtown - ‬1 min walk
  • ‪Lobster Place - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Luxury hotel with a nightclub and a 24-hour fitness center
Guests of Dream Downtown, by Hyatt have access to a nightclub, a 24-hour gym, and a rooftop terrace. Self parking is available for USD 85 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a seasonal outdoor pool.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 85 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 99 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 85 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 19 to September 13.
  • Pool access available from 8:30 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

Is free cancellation available at Dream Downtown, by Hyatt?

Dream Downtown, by Hyatt offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Dream Downtown, by Hyatt?

As of Apr 20, 2025, prices found for a 1-night stay for 2 adults at Dream Downtown, by Hyatt on Apr 21, 2025 start from $296.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Dream Downtown, by Hyatt?

This hotel is situated in Manhattan within a short 14-minute walk of 5th Avenue and also 18 minutes on foot from Madison Square Garden. You'll also find The High Line Park and Washington Square Park less than a mile away.

Will I be able to park at Dream Downtown, by Hyatt?

Yes, covered parking is offered for USD 85 per night.

Does Dream Downtown, by Hyatt have a casino on the premises?

No, Dream Downtown, by Hyatt doesn't have a casino.

Is there an indoor pool at Dream Downtown, by Hyatt?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:30 AM and 8:00 PM and the seasonal pool will be open from May 19 until September 13.

Is Dream Downtown, by Hyatt a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a poolside bar, a restaurant, and a nightclub.

Are there hot tubs at Dream Downtown, by Hyatt?

No, this hotel doesn't have a spa tub.

Does Dream Downtown, by Hyatt feature a restaurant that includes a breakfast menu?

No, Dream Downtown, by Hyatt doesn't have a restaurant that serves breakfast.

Does Dream Downtown, by Hyatt allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Dream Downtown, by Hyatt for a fee of USD 99 per accommodation, per stay. The property also provides food and water bowls.

Does Dream Downtown, by Hyatt have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Dream Downtown, by Hyatt?

The closest major airport to Dream Downtown, by Hyatt is LaGuardia Airport (LGA), which is 10.2 mi away (30 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.5 mi away (17-minute drive).

Are there rooms with balconies that I can book at Dream Downtown, by Hyatt?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

Dream Downtown, by Hyatt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 666 out of 1387 reviews
Rating 8 - Good. 263 out of 1387 reviews
Rating 6 - Okay. 197 out of 1387 reviews
Rating 4 - Poor. 133 out of 1387 reviews
Rating 2 - Terrible. 128 out of 1387 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience!

The staff were extremely helpful and courteous. Love the location!
Stayed 1 night in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

6/10 Okay

Sonjia

Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Dream is our “go-to” spot. We’ve been several times over the last 5 years, or so. The location is delightful. Plenty of coffee, bagels, shopping & sights to see ~ all with walking distance. The subway, too. We’ll be back…
Stayed 5 nights in Dec 2024

10/10 Excellent

Janelle

Stayed 1 night in Dec 2024

6/10 Okay

Charalambos

Liked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin Lee

Liked: Cleanliness, property conditions & facilities
Cool vibe, nice staff, great location!
Stayed 2 nights in Jan 2025

6/10 Okay

Azucena

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Amenities offered before were not longer offered this time. Basic things like a bottle of water per room, tea, etc.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Stayed 1 night in Jan 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Francis

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There's a hidden fee when u check in. Front desk person told me "you should have read the fine print". Thanks buddy!
Stayed 1 night in Jan 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury look; average offerings

Nice room: comfy bed, not cramped like most New York hotels. Great shower. Could amp up fun details like drinking water in the room, 2 robes instead of one, microwave — especially given the extra fees. Coffee shop attached has nice folks but the offerings are second rate (though just as expensive) to the class of the hotel and tangential. restaurant. Definitely recommend going elsewhere for coffee or breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tami

Liked: Staff & service, property conditions & facilities
The room only had one small garbage can in the bathroom, drawers in closet were broken and didn’t function properly, late night bass sounds from nightclubs. Overall, good value, walkable to many nearby areas for shopping and dining, friendly staff.
Stayed 3 nights in Jan 2025

8/10 Good

Snir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Liked: Property conditions & facilities
Very clean and nice stay
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Cindy

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Stayed 1 night in Jan 2025

8/10 Good

Marc

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
It was a decent stay. Social media hyped the property out to more than what it was. Very now aesthetics.
Stayed 1 night in Jan 2025