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Dream Downtown, by Hyatt

4.5 star property
Luxury hotel with a nightclub and a 24-hour fitness center
VIP Access

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Photo gallery for Dream Downtown, by Hyatt

King Guest House | Minibar, in-room safe, desk, laptop workspace
Creator video - submitted by Виктор's Travel Shop
Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace
King Guest House | Living area | Smart TV
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet friendly

Explore the area

View in a map
355 W 16th St, New York, NY, 10011
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪3 min walk‬
  • Place, Hudson River Park
    ‪5 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

8.4 out of 10
Very good
(15 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

7.6 out of 10
Good
(21 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Platinum)

Suite (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

8.8 out of 10
Excellent
(6 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

7.8 out of 10
Good
(20 reviews)
  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Pool Access (Platinum)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Guest House

King Guest House | Minibar, in-room safe, desk, laptop workspace

King Guest House

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Terrace (South Tower)

Suite, 3 Bedrooms, Terrace (South Tower) | Minibar, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms, Terrace (South Tower)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

New York

Located in Manhattan, Dream Downtown, by Hyatt is adjacent to Chelsea Market and within a 5-minute walk of other popular sights like The High Line Park. This 314-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Chelsea Market - 2 min walk - 0.1 miles
  • The High Line Park - 3 min walk - 0.2 miles
  • Hudson River Park - 5 min walk - 0.3 miles
  • Whitney Museum of American Art - 6 min walk - 0.4 miles
  • Chelsea Piers - 6 min walk - 0.4 miles

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Panorama Cafe - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪TAO Downtown Restaurant - ‬1 min walk
  • ‪Amy's Bread - ‬2 min walk
  • ‪Philippe Chow - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Luxury hotel with a nightclub and a 24-hour fitness center
Guests of Dream Downtown, by Hyatt have access to a nightclub, a 24-hour gym, and a rooftop terrace. Self parking is available for USD 100 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a seasonal outdoor pool.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

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  • Restaurant
  • Air conditioning
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The price is $239
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 100 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 99 per accommodation, per stay
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 100 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 19 to September 13.
  • Pool access available from 8:30 AM to 10:30 AM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

Is free cancellation available at Dream Downtown, by Hyatt?

Dream Downtown, by Hyatt offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Dream Downtown, by Hyatt?

As of Dec 12, 2025, prices found for a 1-night stay for 2 adults at Dream Downtown, by Hyatt on Jan 4, 2026 start from $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Dream Downtown, by Hyatt?

This hotel is situated in Manhattan within a short 14-minute walk of 5th Avenue and also 18 minutes on foot from Madison Square Garden. You'll also find The High Line Park and Washington Square Park less than a mile away.

Will I be able to park at Dream Downtown, by Hyatt?

Yes, covered parking is offered for USD 100 per night. Bicycle parking is also available for guests.

Does Dream Downtown, by Hyatt have a casino on the premises?

No, Dream Downtown, by Hyatt doesn't have a casino.

Is there an indoor pool at Dream Downtown, by Hyatt?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:30 AM and 10:30 AM and the seasonal pool will be open from May 19 until September 13.

What will couples enjoy most about a stay at Dream Downtown, by Hyatt?

There are plenty of amenities for couples at this hotel, including a poolside bar, a restaurant, and a nightclub.

Are there hot tubs at Dream Downtown, by Hyatt?

No, this hotel doesn't have a spa tub.

Does Dream Downtown, by Hyatt feature a restaurant that includes a breakfast menu?

No, Dream Downtown, by Hyatt doesn't have a restaurant that serves breakfast.

Does Dream Downtown, by Hyatt allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Dream Downtown, by Hyatt for a fee of USD 99 per accommodation, per stay. The property also provides food and water bowls.

Does Dream Downtown, by Hyatt have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Dream Downtown, by Hyatt?

The closest major airport to Dream Downtown, by Hyatt is LaGuardia Airport (LGA), which is 10.2 mi away (30 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.5 mi away (17-minute drive).

Can I book a room with a balcony at Dream Downtown, by Hyatt?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

Reviews

Dream Downtown, by Hyatt Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 794 out of 1599 reviews
Rating 8 - Good. 294 out of 1599 reviews
Rating 6 - Okay. 219 out of 1599 reviews
Rating 4 - Poor. 147 out of 1599 reviews
Rating 2 - Terrible. 145 out of 1599 reviews

Reviews

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vibe and location

Amazing weekend, great hotel. Clean, helpful staff, fun vibe. Love the location as well.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sterling

Stayed 1 night in Sep 2025

10/10 Excellent

Anand, East Northport

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff!!!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to many shops and some great restaurants. Beautifully designed rooms , super comfortable beds and clean.
Stayed 3 nights in Sep 2025

2/10 Terrible

Vanesa

Stayed 3 nights in Sep 2025

10/10 Excellent

Verica

Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Caitlyn

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check in process was a nightmare. Room was not ready at 3pm. Desk staff was saying that there was still people in room due to late check out. How is that allowed or our problem. Offered no remedy just stand and feel stressed. After 15 mins or so they suddenly had a room. But check in closer to 4. A lot if stress for no good reason. We had travelled all night and needed to get to our room on time. Unacceptable.
Stayed 3 nights in Aug 2025

4/10 Poor

Genia

Stayed 4 nights in Aug 2025

2/10 Terrible

Brandy

I never even checked into this hotel because I had booked it and booked specifically a pool view room with access to the pool only to find out that there was a private pool party that was ticketed to the public and there wasn’t even tickets left for hotel guests so I canceled my reservation and the hotel did not honor me canceling the reservation and I had to go through Expedia to get my money back
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the amazing Chelsea market and one street away from subway if that’s your thing .
Stayed 3 nights in Aug 2025

10/10 Excellent

Frances, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 4 nights in Aug 2025

6/10 Okay

Genia

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Slow and incompetent

Terrible incompetent service. They don’t answer the phone. Ever. Then they act like they never heard the phone for the last 15 min. They are either dumb or lazy. Either way, no good. Slow as ever. They act so clueless. It’s weird.
Stayed 5 nights in Aug 2025

6/10 Okay

Samantha

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities

Not awful, but I probably wouldn’t stay again

The front desk staff were very nice when we checked in! I was mostly excited about the pool, but the poolside staff were not as nice, it seemed like they were annoyed everytime we asked for something. You have to pay to enter the pool area for most of the day, and when it was free entry all the chairs had used towels on them so there was nowhere to sit. The pool is small too. The hotel had very nice aesthetics, which was great for picture taking! But the hotel room itself was meh, instead of light switches there were buttons which only worked about half the time. Also the walls were so thin! The bathroom door also had a big hole in it instead of a handle or lock, which was awkward since I was sharing the room with my friends. There was a TV in the room, it was pretty small though. No fridge or microwave or coffee maker.
Stayed 1 night in Aug 2025

6/10 Okay

Jim

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Wish the pool had been open !
Stayed 1 night in May 2025

4/10 Poor

Curtis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club really ruins this hotel. If you value your sleep, don’t stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Liset

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Erica

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Would not stay again

There was a strong odor in room. The comfort was average. Location was good. The pool felt like a club scene- really loud with a DJ. The light system mechanism was really strange and confusing. sounds weird but Turning on and off the lights was truly an annoying process. Maybe best for single travelers looking to party. For the price it was not what we were looking for and would not recommend.
Stayed 4 nights in Aug 2025

8/10 Good

Kleiva

Traveled with group
Liked: Staff & service, property conditions & facilities
It was nice for a short stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Stayed 4 nights in Aug 2025

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