Bad pillows on the bed. Room lighting that doesn’t always work. Dish network TV is unreliable. No coffee makers in the rooms. Staff is not friendly. Treated like I was a transaction and not a hotel guest.
Basic room but very comfy bed. Lots of food and nightlife inside and around the hotel. Gets very busy at night. When staying on a higher floor you hear the music from phd all night so if you like quiet stay on a lower floor.
The property has unique features: frosted glass bathroom, stainless steel shower curtain, push button lights. The lobby is modern and fun. What LOOKS cool and what makes for a comfortable environment are different. The glass bathroom means that you cannot turn on the bathroom lights without the entire bedroom being illuminated. The stainless steel counter top and shower curtain are loud each time you use them. The push button light dimming system requires more work to understand than it is worth. Our bedroom was directly above the Dream nightclub which afforded us the chance to hear the subwoofer booming until 3:00 am and the street noise was awful. We’re from SF and I’m not noise sensitive. We’d never stay here again.
Had a great time!! A lot of things are walking distance!
Terrible service no one ever answers front desk . The over charges you for services not rendered. Small Rooms and pool was dirty...
Was a great stay they let us check in early everyone was kind it’s a wonderful place to stay if you want t have a good time
This was the worst hotel experience I have ever encountered. Non-hotel guests at the pool assaulted me and staff came to their defense. It later become obvious that the staff and non-hotel guests were friends. I asked for a manager on multiple occassions, and was told by someone who appeared to be security that he was in fact the manager. I asked the hostess to please call the front desk and she informed me that she did not have their phone number. I went back to my room, took my stuff, and checked out. For an establishment such as the Dream hotel, I am in complete shock that this behavior would be tolerated. It is was very apparent that the people who assaulted me were highly intoxicated and potentially even not of age. I indicated this and received no feedback other than there was nothing the hotel staff could do. If you are looking for safe and respectful environment- do not chose this hotel. They allow anyone off the street to enjoy their amenities and from my experience many of the hotel staff invite their friends and will protect their violent behavior towards guests. Avoid at all costs. There are so many other wonderful options in the Meatpacking area- do not waste your money and time here for a terrible experience.
The club is in the hotel So it’s fairly easy to find things to do, also the lobby waiting area is very nice
Great location. But interior left little to be desired. Weds. Facelift and less echo in the hall ways
Staff was extremely helpful! Lobby could be cleaner, more towels in double rooms needed
Front desk sent me to the wrong part of building. They need to know where thier own rooms are. A request for “four glasses got me four robes’. Some areas of the room were a bit beat up. Table top wood splitting. Come on, I was in an expensive suite. Upscale hotel, higher price rooms, please keep up with yourselves.
I loved my experience at this hote came here for leisure and relax it was perfect t clean. A fridge full of beverages and snacks they was a bit pricy so we didn’t get any but it was def a plus there’s a large tub and a balcony
Amazing! Daniel was the best! Beautiful hotel! Thank you
Located in Midtown, Dream Downtown is adjacent to Chelsea Market and within a 5-minute walk of other popular sights like The High Line Park. This 314-room, 4.5-star hotel has a poolside bar along with conveniences like an outdoor pool and a 24-hour fitness center.
All 314 rooms provide minibars, free newspapers, and free local calls. LED TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers, designer toiletries, and bathrobes. Other amenities include safes, ironing boards, and desks.
Dream Downtown features a nightclub, an outdoor pool, and a 24-hour fitness center. Valet parking is available for USD 75 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, WiFi in public areas, and express check-out.
Bad pillows on the bed. Room lighting that doesn’t always work. Dish network TV is unreliable. No coffee makers in the rooms. Staff is not friendly. Treated like I was a transaction and not a hotel guest.
Basic room but very comfy bed. Lots of food and nightlife inside and around the hotel. Gets very busy at night. When staying on a higher floor you hear the music from phd all night so if you like quiet stay on a lower floor.
The property has unique features: frosted glass bathroom, stainless steel shower curtain, push button lights. The lobby is modern and fun. What LOOKS cool and what makes for a comfortable environment are different. The glass bathroom means that you cannot turn on the bathroom lights without the entire bedroom being illuminated. The stainless steel counter top and shower curtain are loud each time you use them. The push button light dimming system requires more work to understand than it is worth. Our bedroom was directly above the Dream nightclub which afforded us the chance to hear the subwoofer booming until 3:00 am and the street noise was awful. We’re from SF and I’m not noise sensitive. We’d never stay here again.
Greetings, Thank you for taking the time to provide your feedback. We apologize that we were not able to fully meet your expectations during your recent visit but we encourage you to reach out to us directly prior to your next visit and we will ensure that your stay is exceptional. If given the opportunity I am more than willing to speak with you further about your recent stay. Best, Brett Haduch Director of Guest Services
Had a great time!! A lot of things are walking distance!
Dear Anonymous, I am so glad that you had a great experience at Dream Downtown! We appreciate your feedback and look forward to welcoming you back!
Terrible service no one ever answers front desk . The over charges you for services not rendered. Small Rooms and pool was dirty...
Greetings, Thank you for taking the time to provide your feedback. We apologize that we were not able to fully meet your expectations during your recent visit but we encourage you to reach out to us directly prior to your next visit and we will ensure that your stay is exceptional. Best, Brett Haduch Director of Guest Services
Was a great stay they let us check in early everyone was kind it’s a wonderful place to stay if you want t have a good time
Greetings, Thank you for your feedback! We are thrilled that you had such a great time! Please come see us again soon. Best, Brett Haduch Director of Guest Services
This was the worst hotel experience I have ever encountered. Non-hotel guests at the pool assaulted me and staff came to their defense. It later become obvious that the staff and non-hotel guests were friends. I asked for a manager on multiple occassions, and was told by someone who appeared to be security that he was in fact the manager. I asked the hostess to please call the front desk and she informed me that she did not have their phone number. I went back to my room, took my stuff, and checked out. For an establishment such as the Dream hotel, I am in complete shock that this behavior would be tolerated. It is was very apparent that the people who assaulted me were highly intoxicated and potentially even not of age. I indicated this and received no feedback other than there was nothing the hotel staff could do. If you are looking for safe and respectful environment- do not chose this hotel. They allow anyone off the street to enjoy their amenities and from my experience many of the hotel staff invite their friends and will protect their violent behavior towards guests. Avoid at all costs. There are so many other wonderful options in the Meatpacking area- do not waste your money and time here for a terrible experience.
Greetings, Thank you for taking the time to provide your feedback. If I may kindly ask that you reach out to me directly prior to your next visit we will ensure that your stay is exceptional. The feedback described here is truly uncharacteristic of our hotel and I am more than willing to speak with you further regarding your comments. Safe travels, Brett Haduch Director of Guest Services
The club is in the hotel So it’s fairly easy to find things to do, also the lobby waiting area is very nice
Dear Anonymous, I am so glad that you had a great experience at Dream Downtown! We appreciate your feedback and we look forward to welcoming you back soon!
Greetings, Thank you for your review. We hope to have the pleasure of hosting your stay again soon. Best, Brett Haduch Director of Guest Services bhaduch@dreamhotels.com
Dear Anonymous, I am so glad that you had a great experience at Dream Downtown! We appreciate your feedback and we look forward to welcoming you back soon!
Greetings, Thank you for taking the time to provide your feedback. We apologize that we were not able to fully meet your expectations during your recent visit but we encourage you to reach out to us directly prior to your next visit and we will ensure that your stay is exceptional. If given the opportunity I am more than willing to speak with you further about your recent stay. Best, Brett Haduch Director of Guest Services