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Dream Downtown, by Hyatt

Property class: 4.5
VIP Access

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Photo gallery for Dream Downtown, by Hyatt

Minibar, in-room safe, desk, laptop workspace
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Bar (on property)
Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
355 W 16th St, New York, NY, 10011
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪3 min walk‬
  • Place, Hudson River Park
    ‪5 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪27 min drive‬
VIP Access
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Room options

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

  • City view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

8.4 out of 10
Very good
(15 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

7.6 out of 10
Good
(22 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Platinum)

Suite (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

8.8 out of 10
Excellent
(6 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

7.8 out of 10
Good
(20 reviews)
  • City view
  • 213 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Pool Access (Platinum)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Guest House

King Guest House | Minibar, in-room safe, desk, laptop workspace

King Guest House

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Terrace (South Tower)

Suite, 3 Bedrooms, Terrace (South Tower) | Minibar, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms, Terrace (South Tower)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

New York

Located in Manhattan, Dream Downtown, by Hyatt is adjacent to Chelsea Market and within a 5-minute walk of other popular sights like The High Line Park. This 314-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Chelsea Market - 2 min walk - 0.1 miles
  • The High Line Park - 3 min walk - 0.2 miles
  • Hudson River Park - 5 min walk - 0.3 miles
  • Whitney Museum of American Art - 6 min walk - 0.4 miles
  • Chelsea Piers - 6 min walk - 0.4 miles

Getting around

  • 8 Av. Station (W 14th St.) - 3 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Starbucks Reserve Roastery - ‬2 min walk
  • ‪Panorama Cafe - ‬2 min walk
  • ‪Stella's Pizza - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪TAO Downtown Restaurant - ‬1 min walk

About this property

Dream Downtown, by Hyatt

Guests of Dream Downtown, by Hyatt have access to a nightclub, a 24-hour gym, and a rooftop terrace. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a seasonal outdoor pool.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

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  • Air conditioning
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The price is $306
Apr 19 - Apr 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (USD 100 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 2 to June 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 99 per accommodation, per stay
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 50 for children
  • Nearby parking fee: USD 100 per night(520 ft away; open 24 hours)
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 11 to September 13.
  • Pool access available from 8:30 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

Is free cancellation available at Dream Downtown, by Hyatt?

Dream Downtown, by Hyatt offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Dream Downtown, by Hyatt?

As of Apr 18, 2026, prices found for a 1-night stay for 2 adults at Dream Downtown, by Hyatt on Apr 19, 2026 start from $278, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Dream Downtown, by Hyatt?

This hotel is situated in Manhattan within a short 14-minute walk of 5th Avenue and also 17 minutes on foot from Madison Square Garden. You'll also find The High Line Park and Washington Square Park less than a mile away.

Does Dream Downtown, by Hyatt have a casino on the premises?

No, Dream Downtown, by Hyatt doesn't have a casino.

Is there an indoor pool at Dream Downtown, by Hyatt?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:30 AM and 7:00 PM and the seasonal pool will be open from May 11 until September 13.

Does Dream Downtown, by Hyatt feature a restaurant that includes a breakfast menu?

Yes, Dream Downtown, by Hyatt serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Dream Downtown, by Hyatt allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Dream Downtown, by Hyatt for a fee of USD 99 per accommodation, per stay. The property also provides food and water bowls.

Where is the closest airport to Dream Downtown, by Hyatt?

The closest major airport to Dream Downtown, by Hyatt is LaGuardia Airport (LGA), which is 11 mi away (40 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.5 mi away (20-minute drive).

Dream Downtown, by Hyatt Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 822 out of 1596 reviews
Rating 8 - Good. 285 out of 1596 reviews
Rating 6 - Okay. 210 out of 1596 reviews
Rating 4 - Poor. 138 out of 1596 reviews
Rating 2 - Terrible. 141 out of 1596 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Aliyah

Stayed 1 night in Feb 2026

10/10 Excellent

Allan

Stayed 1 night in Jan 2026

4/10 Poor

Keisha

Stayed 4 nights in Dec 2025

10/10 Excellent

joao

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay !
Stayed 1 night in Dec 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is well designed, clean and comfortable. I loved the sound machine. We did wake up stuffy though because of dry heat. An eco-friendly humidifier would be a nice touch.
Stayed 2 nights in Jan 2026

4/10 Poor

Antoine

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
The noise was unbearable… Many noises from the clubs, the rooms around and the street. No noise insulation whatsoever. unacceptable. Best, Antoine
Stayed 1 night in Jan 2026

8/10 Good

Summer

Stayed 1 night in Jan 2026

2/10 Terrible

Lyle

Stayed 2 nights in Dec 2025

10/10 Excellent

Alexander

Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Stayed 1 night in Jan 2026

8/10 Good

Adam

Stayed 5 nights in Dec 2025

8/10 Good

Bevan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience. Unfortunately, we were charged for several items from the minibar that we didn’t indulge in.
Stayed 1 night in Dec 2025

8/10 Good

mathew, Delray Beach

Stayed 1 night in Jan 2026

8/10 Good

Maryanna

Stayed 1 night in Dec 2025

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great service and ambience. 10/10 would highly recommend!
Stayed 1 night in Jan 2026

4/10 Poor

Pamela

Stayed 3 nights in Dec 2025

10/10 Excellent

Monica

Stayed 1 night in Dec 2025

10/10 Excellent

Nelson

Stayed 1 night in Dec 2025

2/10 Terrible

Kristine

Traveled with family
Disliked: Cleanliness
No balcony n room had blood in sink dust all over I will never stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Glenn

Stayed 1 night in Jan 2026

6/10 Okay

Shelby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I would say our stay was good. Cute cafe in the lobby with good lattes. Great location, right in between uptown and downtown, which is what I wanted so travel both up and down wasn’t super far. The Chelsea Market was literally a 2 minute walk, right around the corner which was really great! Loved it there! It seems like the hotel would be really cute in the summer, it has a lot of flowers/floral decor and a nice outdoor pool. We didn’t get to try any drinks at the hotel lobby bar but they sounded good. Hotel staff was very friendly. Room was cleaned each day, and quickly delivered us more towels when we asked. Room was interesting, a lot of metal (sink was metal, shower curtain was made of metal chains, the bathroom door had a large hole in it (seemed like an intentional design) which was right where the toilet was and no lock, not a huge issue for our family but was quite an awkward design). My biggest issue was that there was a nightclub in the hotel that I was not aware of until we checked in, we stayed from a Thursday to Sunday, most nights were fine except for Saturday night which we could hear the music from the club on the floor level from our room on the 3rd floor quite clearly, very intense booming until 3am in the morning. Very hard to get any sleep that night. Another issue was we had 3 charges on our bill from the mini bar alcohol that we did not use, thankfully when we checked out she was able to remove them easily.
Stayed 3 nights in Dec 2025

10/10 Excellent

Talia

Stayed 1 night in Jan 2026

4/10 Poor

Jaclyn

Traveled with partner
Liked: Cleanliness, amenities
The facility is beautiful but something was wrong with our heat. Our room was set to 70 but 65 degrees. We called the front desk and a nice gentleman came and restarted it. We set it to 80 to warm it up but it never got above that. It almost felt like it was blowing cold air. You could feel the temperature gradient the minute you went into the hallway. It was crazy how cold it was.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2026

6/10 Okay

Sanborne, Seattle

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Staffs were great. But need revamp on pillows and hard to control room temperatures to reach a comfort level.
Stayed 1 night in Jan 2026

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