Dream Downtown, by Hyatt

4.5 star property
Luxury hotel with a nightclub and a 24-hour fitness center
VIP Access

Choose dates to view prices

Photo gallery for Dream Downtown, by Hyatt

Lobby
Creator video
Bar (on property)
Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet friendly

Explore the area

Map
355 W 16th St, New York, NY, 10011
  • The High Line Park
    ‪3 min walk‬
  • Empire State Building
    ‪4 min drive‬
  • Times Square
    ‪4 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪17 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Room, 1 King Bed (Bronze)

7.6 out of 10
Good
(18 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Silver)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Gold)

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite (Platinum)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Platinum)

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony (Bronze)

8.0 out of 10
Very good
(9 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Bronze)

7.2 out of 10
Good
(7 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Bronze)

7.6 out of 10
Good
(16 reviews)
  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Dream Downtown, by Hyatt is adjacent to Chelsea Market and within a 5-minute walk of other popular sights like The High Line Park. This 314-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Chelsea Market - 2 min walk - 0.1 miles
  • The High Line Park - 3 min walk - 0.2 miles
  • Madison Square Garden - 17 min walk - 1.0 mile
  • Empire State Building - 4 min drive - 1.4 miles
  • Times Square - 4 min drive - 1.6 miles

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪TAO Downtown Restaurant - ‬1 min walk
  • ‪Lobster Place - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Luxury hotel with a nightclub and a 24-hour fitness center
Guests of Dream Downtown, by Hyatt have access to a nightclub, a 24-hour gym, and a rooftop terrace. Self parking is available for USD 100 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a seasonal outdoor pool.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 100 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 99 per accommodation, per stay
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 100 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 19 to September 13.
  • Pool access available from 8:30 AM to 10:30 AM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

Is free cancellation available at Dream Downtown, by Hyatt?

Dream Downtown, by Hyatt offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Dream Downtown, by Hyatt?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Dream Downtown, by Hyatt on Jul 31, 2025 start from $232.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Dream Downtown, by Hyatt?

This hotel is situated in Manhattan within a short 14-minute walk of 5th Avenue and also 18 minutes on foot from Madison Square Garden. You'll also find The High Line Park and Washington Square Park less than a mile away.

Will I be able to park at Dream Downtown, by Hyatt?

Yes, covered parking is offered for USD 100 per night. Bicycle parking is also available for guests.

Does Dream Downtown, by Hyatt have a casino on the premises?

No, Dream Downtown, by Hyatt doesn't have a casino.

Is there an indoor pool at Dream Downtown, by Hyatt?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:30 AM and 10:30 AM and the seasonal pool will be open from May 19 until September 13.

What amenities will couples enjoy at Dream Downtown, by Hyatt?

There are plenty of amenities for couples at this hotel, including a poolside bar, a restaurant, and a nightclub.

Are there hot tubs at Dream Downtown, by Hyatt?

No, this hotel doesn't have a spa tub.

Does Dream Downtown, by Hyatt feature a restaurant that includes a breakfast menu?

No, Dream Downtown, by Hyatt doesn't have a restaurant that serves breakfast.

Does Dream Downtown, by Hyatt allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Dream Downtown, by Hyatt for a fee of USD 99 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Dream Downtown, by Hyatt?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Dream Downtown, by Hyatt?

The closest major airport to Dream Downtown, by Hyatt is LaGuardia Airport (LGA), which is 10.2 mi away (30 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.5 mi away (17-minute drive).

Are there rooms with balconies at Dream Downtown, by Hyatt?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

Dream Downtown, by Hyatt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 724 out of 1479 reviews
Rating 8 - Good. 280 out of 1479 reviews
Rating 6 - Okay. 204 out of 1479 reviews
Rating 4 - Poor. 143 out of 1479 reviews
Rating 2 - Terrible. 128 out of 1479 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Christine

Liked: Cleanliness, staff & service
The staff was over the top friendly and accommodating. Exceptional service. The building itself needs a little TLC.
Stayed 1 night in Apr 2025

6/10 Okay

Leslie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
There is a nightclub on the 12th floor. It goes in until 4am every night! Terrible. Bed is on the floor. No box springs. Terrible stay. Staff was cordial but not helpful. Felt like we were on our own. Views are excellent. Housekeeping staff is excellent. That helps but we honestly hated this place.
Stayed 5 nights in Mar 2025

4/10 Poor

Verified traveler

Disliked: Room comfort
Premium Room type we booked and paid for was extremely loud due to club above our room. So to get a quieter room we had to downgrade to a room that was dark and so tiny hard to maneuver in. Still has to pay price for premium room. Then got locked out of our room prior to check out. Was also charged for many mini bar items that we didn’t consume.
Stayed 2 nights in Apr 2025

10/10 Excellent

Johnathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Stayed 5 nights in Mar 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

GRAHAM

Liked: Property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Alexis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean! Friendly and helpful staff 10/10 recommendation
Stayed 1 night in Mar 2025

10/10 Excellent

Camryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2025

10/10 Excellent

laura

Stayed 1 night in Apr 2025

10/10 Excellent

Omar

Stayed 2 nights in Mar 2025

10/10 Excellent

Joel

Stayed 2 nights in Apr 2025

2/10 Terrible

John

Stayed 1 night in Apr 2025

10/10 Excellent

Johnathan

Stayed 1 night in Mar 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Linda, CLARKSVILLE

Traveled with partner
Disliked: Amenities
This hotel is not a place for people who are about 40 and older. The bed is a platform bed and is only about 2 feet off the ground so if you have a bad back or bad knees, it’s gonna be very difficult for you to get in and out of the bed. The chair they had in there was not great and the other chair was lower than the bed. The floor is cement with only one area rug under the bed if you turn the bathroom light on you wake everyone up because it’s all smoked glass. There is a lot of nightlife in the hotel, they have a nightclub on the seventh floor and they play loud music in the lobby constantly. The staff was very friendly, very nice, but just not a place I recommend to stay for those who are 40 and older. Also, the toilet in the bathroom is higher than the bed is and I couldn’t put my feet flat on the floor.
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Stayed 1 night in Apr 2025

10/10 Excellent

Denasia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lve
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Stayed 4 nights in Mar 2025

10/10 Excellent

Fiona

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Nirmal

Stayed 1 night in Mar 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are great!!
Stayed 1 night in Mar 2025

10/10 Excellent

Luis Eduardo Fernandez, Irmo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, property very clean and conveniently located.
Stayed 3 nights in Mar 2025

8/10 Good

Stacy, Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean, all staff were very pleasant and happy to help. Great location. No coffee or tea in rooms. Little to no counter space in washroom and poor lighting for getting ready. $55USD per night fee (for I’m not sure what). This may have been in the booking but I didn’t see it noted. It may have said property may have resort fees. Rooms are nice, beds are comfy.
Stayed 4 nights in Mar 2025