Room, 1 Queen Bed (Bronze)
from $239
Dream Downtown
4.5 out of 5.0
3.8
out of 5
Average Guest Review
See all 64 reviews
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Recent guest reviews
Edge of sketchy neighborhood, loud, trying to be a W but failing
The room was fantastic. Port holes are fun. Robes could use a little more quality but overall fantastic. The roof top bar was a bit "scarface" and they wanted to scan my passport for cocktails paid with a card over$100 hence we paid cash. Lobby lounge was cool with the pool above us have it a 007 vibe. Conceige was helpful and polite. Joseph recommended a fun restaurant and Malorie was impressive.
I checked in online and I arrived on time for the check in at 3pm but the room was not ready and I had to wait 45min to check in. I only asked for extra towels but they didn't send them. When I got to the room, the first thing I noticed was a white couch missing. All the pictures I saw from the rooms, show a white couch. Also, there was only 1 main light on top of the bed, which was not very easy to control and not really beautiful. I really missed having other lamps, like shown in their pictures. On top of that, in the room I found a note saying that Coned was doing some kind of maintenance in the area and there was not hot water and heating from 11pm to 6am. I'd think this kind of hotel would have a in house plan B for that scenario. I couldn't go to their rooftop bar because they had a private event.
The hotel was wonderful and the room was great. The room service and mini bar prices were a bit steep (steeper than your average price)
The hotel staff was a little snooty and did not seem to want to be there. The rooms were small but fine. The showers were either scorching or cold. The room service was from bodega tacos located within which were extremely overpriced... Overall just an okay experience.
Atmosphere at the hotel is young and vibrant, lots of traffic for the roof top bar and the pool in the summer. However the common areas and rooms decor are starting to show their age.
Although the location is amazing the hotel staff is not friendly and there are many issues. Hot water. Noise from street on one of the towers and club noise in the other tower.we had to ask for extra towels every single day.
It's a small hotel. But it's middle of meat packing district. Have lots of things to do around here
Hip hotel in trendy, convenient area. Close to subways to get you to all other parts of NYC but honestly, there is so much to do within walking distance. Hotel pool was perfect temp and the wait staff were super attentive and friendly-- depending on day-of-week and weather, you might wanna get to the pool early to get a good spot but I never had a problem. I also had a few friends (native NY-ers come and meet me at the pool and even they were impressed). Room was clean and funky-- "club" music is playing when you walk in and you can control the volume from the bathroom (I realized later it was the audio from the TV in the bedroom that plays in both rooms). Didn't have any full meals there but did have some coffee and chicken sausages in the mornings and they were great. There is a popular nightclub on the top floor of the hotel that gets crazy busy every night of the week (apparently-- but I was only there on a Weds and Thurs night). Lots of hot people wait around to get in but, as a guest of the hotel, you can cut the line (up until a certain hour/capacity).
The Dream hotel is an exceptional hotel located in a great neighborhood in Manhattan. From the moment I walked in I was welcomed by friendly faces and even received a room upgrade with a pool view ! The restaurants were amazing as well as the PHD lounge located on the rooftop. I would defiantly recommend this hotel and I look forward to my new trip to Dream Downtown.
This was the second time we stayed here and love it. Uber cool hotel with lots happening in the actual hotel... it is in a great location close to great food, clubs, shopping. Hotel has everything you could need and the staff are also very friendly and go out of their way to be of assistance. My only complaint was that we ordered food by the pool side and it took over an hour to arrive.
Hotel did not meet expectations. Service was sub standard but location & amenities were great.
A trendy hotel doesn't mean a great hotel. Barely any outlets in the small room and none in the bathroom. The pool is very crowded and it's impossible to get a chair.
Great location. Crowded elevators. Annoying lighting in room.
Thanks so much for you hospitality. We loved DJ Chris Wonder too!
I enjoyed my stay at the Dream hotel . I like this hotel because is a great location but the rooms are not that great . I think is little pricy comparing to the other hotels .
stayed at Dream downtown this weekend. it's a nice and a popular hot spot in a very happening part of town. enjoyed our stay.
My boyfriend and I had a great stay at Dream Downtown. We were celebrating Valentine's Day a week earlier and wanted to have a nice night out. When arriving, the staff was very friendly and went out of their way to make sure we were comfortable. They let us know about the restaurants at the hotel and were helpful with explaining what the hotel offers. The rooms are clean, contemporary and comfortable, with a bed you feel like you are floating on. This was my 2nd stay here and will definitely be staying again.
Wonderful location, cool, hip...great staff. Rooms are really cool...my only "complaint" is they are a little small...like most hotels in NYC
The staff was rude and they were very inflexible. The rooms are so tiny that it is scary and claustrophobic. The hotel is full of young children, I would never stay there again.
Hotel highlights
- Close to New York University and Madison Square Garden
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Nightclub
Located in Chelsea, Dream Downtown is adjacent to Chelsea Market and within a 5-minute walk of other popular sights like The High Line Park. This 4.5-star hotel has 314 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center. Union Square and Empire State Building are also nearby.
Dining
Start your day off with breakfast, available for a fee. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.
Rooms
Dream Downtown's 314 air-conditioned rooms provide minibars, free newspapers, and safes. Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. In-room massages are available, and other amenities include ironing boards and free toiletries.
Property features
Dream Downtown features a nightclub, an outdoor pool, and a 24-hour fitness center. Valet parking is available for USD 65.00-75.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and free use of bicycles.
Guest reviews for Dream Downtown
trying to be a w hotel
Everyone
Edge of sketchy neighborhood, loud, trying to be a W but failing
port holes with a view.
Everyone
The room was fantastic. Port holes are fun. Robes could use a little more quality but overall fantastic. The roof top bar was a bit "scarface" and they wanted to scan my passport for cocktails paid with a card over$100 hence we paid cash. Lobby lounge was cool with the pool above us have it a 007 vibe. Conceige was helpful and polite. Joseph recommended a fun restaurant and Malorie was impressive.
Review comment
Mallory responded on Apr 22, 2017
Thank you for taking the time to review your stay at Dream Downtown! I am so happy that we were able to exceed your expectations and make your stay a memorable one! We love to hear our guests thoughts on our always changing lobby lounge! They call us Dream....Dream Downtown.
very disappointing
Everyone
I checked in online and I arrived on time for the check in at 3pm but the room was not ready and I had to wait 45min to check in. I only asked for extra towels but they didn't send them. When I got to the room, the first thing I noticed was a white couch missing. All the pictures I saw from the rooms, show a white couch. Also, there was only 1 main light on top of the bed, which was not very easy to control and not really beautiful. I really missed having other lamps, like shown in their pictures. On top of that, in the room I found a note saying that Coned was doing some kind of maintenance in the area and there was not hot water and heating from 11pm to 6am. I'd think this kind of hotel would have a in house plan B for that scenario. I couldn't go to their rooftop bar because they had a private event.
Review comment
Carolina Diaz/Guest Services Manager responded on Feb 3, 2017
Dear Simone, My sincerest apologies for the noise disturbance. We are committed to providing our guests with a restful night sleep and can assure you that we have many quiet areas in the hotel. Please feel free to reach out to me directly if you would like to discuss your experience further or if there is anything that I can do in the interim. I look forward to hearing from you and welcoming you back to Dream Downtown. Warm Regards, Carolina Diaz Guest Services Manager
great hotel
Everyone
The hotel was wonderful and the room was great. The room service and mini bar prices were a bit steep (steeper than your average price)
Review comment
Carolina Diaz/ Guest Services Manager responded on Jan 21, 2017
I hope this email finds you well. Thank you for taking the time to review your stay at Dream Downtown! I am overjoyed that we were able to exceed your expectations and make your stay a memorable one. Thank you again and we look forward to welcoming you back to Dream Downtown! Warm Regards, Carolina Diaz Guest Services Manager
Everyone
The hotel staff was a little snooty and did not seem to want to be there. The rooms were small but fine. The showers were either scorching or cold. The room service was from bodega tacos located within which were extremely overpriced... Overall just an okay experience.
hip hotel but trade off in comfort
BusinessTravelers
Atmosphere at the hotel is young and vibrant, lots of traffic for the roof top bar and the pool in the summer. However the common areas and rooms decor are starting to show their age.
cool hotel in fun area
Everyone
Although the location is amazing the hotel staff is not friendly and there are many issues. Hot water. Noise from street on one of the towers and club noise in the other tower.we had to ask for extra towels every single day.
Everyone
It's a small hotel. But it's middle of meat packing district. Have lots of things to do around here
dream come true.
Everyone
Hip hotel in trendy, convenient area. Close to subways to get you to all other parts of NYC but honestly, there is so much to do within walking distance. Hotel pool was perfect temp and the wait staff were super attentive and friendly-- depending on day-of-week and weather, you might wanna get to the pool early to get a good spot but I never had a problem. I also had a few friends (native NY-ers come and meet me at the pool and even they were impressed). Room was clean and funky-- "club" music is playing when you walk in and you can control the volume from the bathroom (I realized later it was the audio from the TV in the bedroom that plays in both rooms). Didn't have any full meals there but did have some coffee and chicken sausages in the mornings and they were great. There is a popular nightclub on the top floor of the hotel that gets crazy busy every night of the week (apparently-- but I was only there on a Weds and Thurs night). Lots of hot people wait around to get in but, as a guest of the hotel, you can cut the line (up until a certain hour/capacity).
amazing trip
Singles
The Dream hotel is an exceptional hotel located in a great neighborhood in Manhattan. From the moment I walked in I was welcomed by friendly faces and even received a room upgrade with a pool view ! The restaurants were amazing as well as the PHD lounge located on the rooftop. I would defiantly recommend this hotel and I look forward to my new trip to Dream Downtown.
Dear Guest, Firstly Thank you for taking the time out of your day to write a review your stay at Dream Downtown. Please allow me to apologize for the inconveniences that you experienced during your stay with us. It seems as though there are some parts you're not to keen on. I do understand that certain areas and features of our hotel are a required taste. We are forever changing to better suit our guest's needs, thank you so much for your feedback! I We are committed to providing our guests with a restful night sleep, as well as a wonderful stay with being comfortable and feeling safe is a major part of it! I know how frustrating the elevator situation was, I assure you it was for your safety and the issue has been resolved. I know that doesn't help for your stay but didn't want you to think that was a standard we were okay with here at The Dream. Thank you again for your feedback and have a great day! Mallory & The Dream Team