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Dream Downtown, by Hyatt

4.5 star property
VIP Access

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Photo gallery for Dream Downtown, by Hyatt

Minibar, in-room safe, desk, laptop workspace
Creator video - submitted by Виктор's Travel Shop
Lobby
Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
355 W 16th St, New York, NY, 10011
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪3 min walk‬
  • Place, Hudson River Park
    ‪5 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬
VIP Access
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Room options

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

  • City view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Balcony (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

8.4 out of 10
Very good
(15 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds (Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Bronze)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

7.4 out of 10
Good
(23 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Platinum)

Suite (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

8.8 out of 10
Excellent
(6 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

7.8 out of 10
Good
(20 reviews)
  • City view
  • 213 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Pool Access (Platinum)

Suite, 1 King Bed, Pool Access (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Pool Access (Platinum)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for King Guest House

King Guest House | Minibar, in-room safe, desk, laptop workspace

King Guest House

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 3 Bedrooms, Terrace (South Tower)

Suite, 3 Bedrooms, Terrace (South Tower) | Minibar, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms, Terrace (South Tower)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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About the neighborhood

New York

Located in Manhattan, Dream Downtown, by Hyatt is adjacent to Chelsea Market and within a 5-minute walk of other popular sights like The High Line Park. This 314-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Chelsea Market - 2 min walk - 0.1 miles
  • The High Line Park - 3 min walk - 0.2 miles
  • Hudson River Park - 5 min walk - 0.3 miles
  • Whitney Museum of American Art - 6 min walk - 0.4 miles
  • Chelsea Piers - 6 min walk - 0.4 miles

Getting around

  • 8 Av. Station (W 14th St.) - 3 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 40 min drive

Restaurants

  • ‪Starbucks Reserve Roastery - ‬2 min walk
  • ‪Panorama Cafe - ‬2 min walk
  • ‪Stella's Pizza - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪TAO Downtown Restaurant - ‬1 min walk

About this property

Dream Downtown, by Hyatt

Guests of Dream Downtown, by Hyatt have access to a nightclub, a 24-hour gym, and a rooftop terrace. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a seasonal outdoor pool.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (USD 100 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 2 to June 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 99 per accommodation, per stay
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 50 for children
  • Nearby parking fee: USD 100 per night(520 ft away; open 24 hours)
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 11 to September 13.
  • Pool access available from 8:30 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Downtown Dream

Dream Downtown

Dream Downtown Hotel

Dream Downtown Hotel New York

Dream Downtown New York

Dream Downtown Hotel New York City

Frequently asked questions

Is free cancellation available at Dream Downtown, by Hyatt?

Dream Downtown, by Hyatt offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Dream Downtown, by Hyatt?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Dream Downtown, by Hyatt on May 25, 2026 start from $267, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Dream Downtown, by Hyatt?

This hotel is situated in Manhattan within a short 14-minute walk of 5th Avenue and also 17 minutes on foot from Madison Square Garden. You'll also find The High Line Park and Washington Square Park less than a mile away.

Is parking available on site at Dream Downtown, by Hyatt?

Yes, there is an electric car charging station and bicycle parking available.

Are there luxury amenities available at Dream Downtown, by Hyatt?

Yes, guests can indulge in luxuries such as a seasonal outdoor pool, a restaurant, and a poolside bar at this hotel.

Does Dream Downtown, by Hyatt have a casino on the premises?

No, Dream Downtown, by Hyatt doesn't have a casino.

Is there an indoor pool at Dream Downtown, by Hyatt?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:30 AM and 7:00 PM and the seasonal pool will be open from May 11 until September 13.

What amenities will couples enjoy at Dream Downtown, by Hyatt?

There are plenty of amenities for couples at this hotel, including a restaurant, a poolside bar, and a nightclub.

Does Dream Downtown, by Hyatt have a hot tub?

No, this hotel doesn't have a spa tub.

Does Dream Downtown, by Hyatt feature a restaurant that includes a breakfast menu?

Yes, Dream Downtown, by Hyatt serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Dream Downtown, by Hyatt allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Dream Downtown, by Hyatt for a fee of USD 99 per accommodation, per stay. The property also provides food and water bowls.

Does Dream Downtown, by Hyatt have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Dream Downtown, by Hyatt?

The closest major airport to Dream Downtown, by Hyatt is LaGuardia Airport (LGA), which is 11 mi away (40 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.5 mi away (20-minute drive).

Are there rooms with balconies that I can book at Dream Downtown, by Hyatt?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and pool views.

Dream Downtown, by Hyatt Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 812 out of 1582 reviews
Rating 8 - Good. 286 out of 1582 reviews
Rating 6 - Okay. 210 out of 1582 reviews
Rating 4 - Poor. 135 out of 1582 reviews
Rating 2 - Terrible. 139 out of 1582 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good morning. water took forever to get warm & noise level on street ruined our stay.
Stayed 2 nights in May 2026

10/10 Excellent

Aliyah

Stayed 1 night in Feb 2026

10/10 Excellent

JENNIFER

Stayed 1 night in Feb 2026

8/10 Good

Siobhan

Stayed 1 night in Dec 2025

6/10 Okay

Trent

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was courteous, building was maintained and room was nice. Not a good hotel to sleep at if you are a sensitive sleeper. The room had ear plugs and a white noise machine and we wondered why. There is a night club above and night club next door to the hotel. the taxis were outside from midnight to 4am trying to solicit bar goers for rides causing massive traffic problems and people were blaring their horns and screaming. Not sure if this is just a common NYC thing or if this is just a loud hotel and area.
Stayed 4 nights in Feb 2026

10/10 Excellent

Xavier

Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Stayed 4 nights in May 2024

10/10 Excellent

david

Stayed 1 night in Feb 2026

2/10 Terrible

Anthony

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water. Room has no fridge. I booked a balcony looking over the pool. I get there and it took 15 minutes to check in because they said there's no more balcony rooms. Seriously on Valentine's Day you tell me you don't have the room I booked.. I'll never go here again and will give bad reviews everywhere unless I get compensation for my awful stay.
Stayed 1 night in Feb 2026

10/10 Excellent

brooke

Stayed 2 nights in Feb 2026

4/10 Poor

Jackeline

Liked: Cleanliness
Disliked: Amenities
When booking there was no disclaimer about the amount of noise coming from the nightclub. We wear giving hard ear plugs to deal with it. Stayed 3 nights for work and didn’t sleep much. Cute if you’re there to party not for a business trip .
Stayed 3 nights in Feb 2026

6/10 Okay

Fausto

Stayed 2 nights in Jan 2026

10/10 Excellent

Arden

Stayed 2 nights in Jan 2026

10/10 Excellent

Maria

Stayed 2 nights in Feb 2026

10/10 Excellent

Bernard

Business traveler
Liked: Cleanliness, staff & service, amenities
Best part of the hotel stay was the location. Located in the trendiest part of the city. Great vibes and energy.
Stayed 2 nights in Feb 2026

6/10 Okay

Amy

Traveled with family
Room was fairly spacious and comfortable for an NYC hotel. It needed a bit of freshening up. The carpet was torn and frayed in places, there was a gap around the door, the bathroom faucet dripped constantly and there was not enough hot water for showers. Although not the hotel’s fault, the street noise overnight was extremely loud and disruptive. Although I am an Expedia VIP member and entitled to either cocktail vouchers or a bottle of wine in the room, none were provided. The following morning, I raised the issue with the front desk and after some pushing was given vouchers for coffee drinks. Debatable whether I would stay here again.
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Oct 2025

8/10 Good

THOMAS

Stayed 1 night in Jan 2026

10/10 Excellent

Yamilka

Stayed 1 night in Jan 2026

10/10 Excellent

Alexis

Stayed 4 nights in Jan 2026

8/10 Good

Robert R

Stayed 3 nights in Jan 2026

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is a great location, just around the corner from Chelsea Market. Very boutiquey, so if you’re into that you’ll like the rooms, very swanky looking and compact! Biggest negative is the night club in the building. We were on the 7th floor and could hear the club music decently well, but turning the fan on solved that.
Stayed 1 night in Jan 2026

10/10 Excellent

Julia

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, amenities
Rooms were spotless and smelled great. Huge rooms - good location
Stayed 2 nights in Jan 2026

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
Loved the ambiance and location. All of the staff was so welcoming. The only downsides is that the room was warm even at the coolest temp and be prepared for the sounds at night. Lots of honking, garbage trucks etc. and we swore you could hear/feel music from the rooftop club. They provided earplugs upon arrival and there was a white noise machine in the room which was helpful. It didn’t stop me from sleeping!
Stayed 1 night in Jan 2026

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