Dream Downtown, by Hyatt

4.5 star property
Luxury hotel with a nightclub and a 24-hour fitness center
VIP Access

Choose dates to view prices

Photo gallery for Dream Downtown, by Hyatt

Nightclub
Creator video
Room, 1 King Bed, Balcony (Bronze) | Terrace/patio
Minibar, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet friendly

Explore the area

View in a map
355 W 16th St, New York, NY, 10011
  • Place, The High Line Park
    ‪3 min walk‬
  • Place, Empire State Building
    ‪4 min drive‬
  • Place, Times Square
    ‪4 min drive‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Room, 1 King Bed (Platinum)

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Pool View (Silver)

8.6 out of 10
Excellent
(4 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Bronze)

8.4 out of 10
Very good
(14 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Bronze)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Silver)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Silver)

7.4 out of 10
Good
(3 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Bronze)

7.6 out of 10
Good
(20 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool Access (Gold)

7.0 out of 10
Good
(2 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Platinum)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Gold)

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Gold)

8.6 out of 10
Excellent
(4 reviews)
  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Bronze)

7.8 out of 10
Good
(18 reviews)
  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Pool Access (Roll-In Shower, Gold)

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Pool Access (Platinum)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

King Guest House

  • Sleeps 3
  • 1 King Bed

Suite, 3 Bedrooms, Terrace (South Tower)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

New York

Located in Manhattan, Dream Downtown, by Hyatt is adjacent to Chelsea Market and within a 5-minute walk of other popular sights like The High Line Park. This 314-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Chelsea Market - 2 min walk - 0.1 miles
  • The High Line Park - 3 min walk - 0.2 miles
  • Madison Square Garden - 17 min walk - 1.0 mile
  • Empire State Building - 4 min drive - 1.4 miles
  • Times Square - 4 min drive - 1.6 miles

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪TAO Downtown Restaurant - ‬1 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Panorama Cafe - ‬2 min walk
  • ‪Amy's Bread - ‬2 min walk
  • ‪Philippe Chow - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Luxury hotel with a nightclub and a 24-hour fitness center
Guests of Dream Downtown, by Hyatt have access to a nightclub, a 24-hour gym, and a rooftop terrace. Self parking is available for USD 100 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a seasonal outdoor pool.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 100 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 99 per accommodation, per stay
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 100 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 19 to September 13.
  • Pool access available from 8:30 AM to 10:30 AM.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

Is free cancellation available at Dream Downtown, by Hyatt?

Dream Downtown, by Hyatt offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Dream Downtown, by Hyatt?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Dream Downtown, by Hyatt on Oct 5, 2025 start from $255.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Dream Downtown, by Hyatt?

This hotel is situated in Manhattan within a short 14-minute walk of 5th Avenue and also 18 minutes on foot from Madison Square Garden. You'll also find The High Line Park and Chelsea Hotel less than a mile away.

Is parking available on site at Dream Downtown, by Hyatt?

Yes, covered parking is offered for USD 100 per night. Bicycle parking is also available for guests.

Does Dream Downtown, by Hyatt have a casino on the premises?

No, Dream Downtown, by Hyatt doesn't have a casino.

Is there an indoor pool at Dream Downtown, by Hyatt?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:30 AM and 10:30 AM and the seasonal pool will be open from May 19 until September 13.

What will couples enjoy most about a stay at Dream Downtown, by Hyatt?

There are plenty of amenities for couples at this hotel, including a poolside bar, a restaurant, and a nightclub.

Are there hot tubs at Dream Downtown, by Hyatt?

No, this hotel doesn't have a spa tub.

Does Dream Downtown, by Hyatt feature a restaurant that includes a breakfast menu?

No, Dream Downtown, by Hyatt doesn't have a restaurant that serves breakfast.

Does Dream Downtown, by Hyatt allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Dream Downtown, by Hyatt for a fee of USD 99 per accommodation, per stay. The property also provides food and water bowls.

Does Dream Downtown, by Hyatt have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Dream Downtown, by Hyatt?

The closest major airport to Dream Downtown, by Hyatt is LaGuardia Airport (LGA), which is 10.2 mi away (30 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.5 mi away (17-minute drive).

Can I book a room with a balcony at Dream Downtown, by Hyatt?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

Reviews

Dream Downtown, by Hyatt Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 778 out of 1586 reviews
Rating 8 - Good. 296 out of 1586 reviews
Rating 6 - Okay. 221 out of 1586 reviews
Rating 4 - Poor. 151 out of 1586 reviews
Rating 2 - Terrible. 140 out of 1586 reviews

Reviews

10/10 Excellent

Charles

Stayed 4 nights in Aug 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool
Stayed 1 night in Aug 2025

2/10 Terrible

Tara

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool and roof are not part of the hotel. They are run by Tao. You have to pay to sit on the chairs there is no section for hotel guests. The club on the roof goes until 4am so you will not have a quiet room. Also when I asked the concierge months in advance about roof top tickets for the fireworks they said all hotel guests have access to the roof. When I got to the hotel the celebration was sold out and we had no access ! This was the worst communication and customer service I have ever experienced. All false advertisement
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Stayed 1 night in Jul 2025

8/10 Good

Gabriela

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Greystreet, Concord, NH 03301-3546

Stayed 5 nights in Jun 2025

4/10 Poor

Dioni

Stayed 1 night in Apr 2025

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lots of potential, awful staff

Beautiful hotel, great amenities but no communication at all between staff members. Pool was closed for a private event when we got there, staff is rude and plays stupid with you when you look for compensation to make up for the only reason to book this hotel over other hotels.
Stayed 1 night in Jun 2025

8/10 Good

Shean

Stayed 1 night in Jun 2025

6/10 Okay

Amanda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed here during Pride weekend with my girlfriend, beautiful room! We chose the king w/ the balcony which was small but worth it!! The only HUGE problem I had was it took 3 hours, YES 3 hours, for our room to be ready. I thought the other review about how long they had to wait was an over exaggeration until it happened to us. We tried to check in from 1:55pm, which we knew probably wasn’t going to get us anywhere, no room but that’s fine! UNTIL we started going back @ 3pm and they kept telling us we were in a “queue” and they would call us once the room is ready, they never did btw. Don’t get your bags back until the room keys are in your hand, we had to give them our bags twice since they told us “10 minutes” which turned into 2 hours. My partner and I walked around for another 3 hours. 3pm-6pm before going back since there was no call. Our room was ready at 6:30. They said they were backed up on housekeeping and their linen truck was delayed. Check out was extremely smooth, however to check in everyone we had to wait over 20 minutes no matter what time we went up. Would I stay here again, not sure! Definitely NOT during any events. Also the pool design is cool, just not cool when you’re in the lobby looking up.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Donna

Traveled with group
Liked: Property conditions & facilities, room comfort
Such a confusing hotel. The staff at check in didn’t explain anything. Didn’t understand the pool and were only able to look at the pool. The tower we were put in had a very late night club 4 floors above us. Loud until 4 in the morning. Needs a concierge
Stayed 2 nights in Jun 2025

2/10 Terrible

Michelle, Boston

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jasen

Stayed 2 nights in May 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great and very clean. Great environment, fun roof top bar.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

teddy

Here goes. The pool goes private to subcontractor which makes it hard to use the amenity and the extra costs are high $150 for a lounge chair, if you can get it. My room AC didn't work, needed to change at midnight. The engineer had to change the AC to go lower as a VIP Status, which was bizarre. Hotel had impact from the nightclub which left the cleanliness the next morning, only OK. Upper floor rooms can hear the nightclub, they leave earplugs. Rooms are great. Location great, They just need to disclose some things in advance, or I needed to pay more attention,
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the Dream Downtown. Whatever was not perfect (like our room wasn’t ready even if we were there 1h30 after check in time), the staff made up for it with efficiency, kindness and professionalism. The housekeeping staff was quick and efficient and the overall service was impeccable. Will definitely come back to Dream Downtown. Also, the location is perfect!
Stayed 2 nights in Jun 2025

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
This was a convenient location for an event at the city winery. However it was an extremely noisy location, with several clubs on the block. The street noise kept us up all night.
Stayed 1 night in Jun 2025

10/10 Excellent

Anurag, Warren

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
It's a cool hip place.
Stayed 2 nights in Jun 2025

8/10 Good

Sean, Flitwick

Stayed 3 nights in Jun 2025