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Recent guest reviews

3 BLOCKS AWAY FROM SUBWAY, CONVENIENT LOCATION, BUT DANGEROUS SURROUNDINGS. I WAS ROBBED IN MY ROOM. A BAG OF GIFTS DESAPPEARED.

The cleanliness

It was well kept, not the best area but ok

For the price, this new hotel served my needs. Comfortable bed, but in a very small room. Be prepared to walk several blocks in an industrial area - ie steel and iron factories, auto body shops, et al. The one saving grace was the 5 minute walk in the morning to Sanchez Luncheonette. GREAT food and inexpensive too! Nearby convenience stores are sketchy at best. I would not recommend this place to a single female.

Very happy with the service

It is new building but lots of lacking as a great hotel like no laundry, very small room and the bathroom also very small. No closet or microwave or iron. Also, no parking facility. I will not stay there with my family.

The bathtub was dirty. Didnt take a shower because I didnt carry my scrubbing bubbles and lysol to clean the shower floor. Extremely noisy. I was awaken by shouting 4:30 in the morning and when I checked out a 7 am i noticced the glass in the front of the store was busted. Location is in a pretty creely area. Hotel furniture was clean and modern.

Overall I enjoyed my stay. I just needed a place to lay my head. So I was not picky about the location. I commend them on the recent renovation. Looks appealing.

It’s a new hotel so they had a couple of kinks but nothing major. Booked a room with a king and that room was still under construction so we had 2 queens. A little disappointing. The beds and bedding was great! Facility is new. All of the female staff were so nice and friendly, especially the evening one! The phone did not work in the room and the tv quality was ok but not great. Still very satisfied with the stay!

Not bad for the price

Must first hotel in the world that does not have a luggage room, phone in room did not work, Tv room got jammed by some hotel guest and stopped working. Finally the surrounding area was full of drug addicts and dealers. And very dirty. I will never go back here again.

Quiet neighborhood near a leafy street. Close enough to Manhattan with a suburban feel. Staff are super friendly and went out their way to help me with my needs. The hotel is new a super clean. After a long day in Manhattan mid town grime, it so refreshing to clean hotel with clean super crisp sheets and a quiet neighborhood.

Front desk were So so friendly and welcoming!! I was a pleasure to stay ! Beautiful, clean and super comfortable bed! Highly recommend!!!!

38-26 11th Street Long Island City NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • 24-hour front desk

Located in Queens within a mile (2 km) of Roosevelt Island, Capital Hotel is within a few miles (5 km) of 5th Avenue. This 87-room hotel welcomes guests with conveniences like free in-room WiFi, a 24-hour front desk, and a microwave in a common area.


Rooms

43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers. Desks and wardrobes or closets are other standard amenities.


Property features

Guests of Capital Hotel enjoy free WiFi in public areas, microwave in a common area, and a vending machine. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include an ATM and a water dispenser.

Room options

Deluxe Suite

2 Queen Beds | Sleeps 4

Superior Room, 1 King Bed

1 King Bed | Sleeps 3

Superior Single Room, City View

1 Queen Bed | Sleeps 2

Superior Double or Twin Room

1 Queen Bed | Sleeps 4

Guest reviews for Capital Hotel

Everyone (7) Couples (2) Family (1)
2
Family with small children

3 BLOCKS AWAY FROM SUBWAY, CONVENIENT LOCATION, BUT DANGEROUS SURROUNDINGS. I WAS ROBBED IN MY ROOM. A BAG OF GIFTS DESAPPEARED.

By on Aug 11, 2022

Review comment responded on Aug 12, 2022

Hey Monica! We are sorry that we could not provide you with exceptional service during your stay. We will investigate this matter as we take these matters very seriously. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2
Family with small children

By on May 31, 2022

Review comment responded on Jun 1, 2022

Hey Theresa, We are sorry that we could not provide you with exceptional service during your stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Family Friends

The cleanliness

By on May 31, 2022

Review comment responded on Jun 12, 2022

Hey Latosha! Thank you so much for your kind words! We take great pride in giving the best experience possible to our guests and we look forward to seeing you again!

4
Everyone

It was well kept, not the best area but ok

By on May 8, 2022

Review comment responded on May 8, 2022

Hey James! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We really appreciate your decision to stay with us! We hope to see you again soon!

5
Everyone

By on Apr 26, 2022

3
Business Business

For the price, this new hotel served my needs. Comfortable bed, but in a very small room. Be prepared to walk several blocks in an industrial area - ie steel and iron factories, auto body shops, et al. The one saving grace was the 5 minute walk in the morning to Sanchez Luncheonette. GREAT food and inexpensive too! Nearby convenience stores are sketchy at best. I would not recommend this place to a single female.

By on Mar 3, 2022

Review comment responded on Mar 3, 2022

Hey Timothy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We assure you that we promote a safe environment so all our guests can have a comfortable stay at our hotel. We really appreciate your decision to stay with us! We hope to see you again soon!

5
Partner Couples

Very happy with the service

By , from Waterford on Dec 23, 2021

Review comment responded on Dec 24, 2021

Hey Rosa! Thank you so much for your kind words! We take great pride in giving the best experience possible to our guests and we look forward to seeing you again!

3
Family with small children

It is new building but lots of lacking as a great hotel like no laundry, very small room and the bathroom also very small. No closet or microwave or iron. Also, no parking facility. I will not stay there with my family.

By on Nov 17, 2021

Review comment responded on Nov 20, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sorry that we were not able to provide you with exceptional service during your stay. We will be looking into the issues that you had during your stay and will be taking your suggestions into consideration to further improve our service. We do however have a breakfast area which has microwaves for all our guests which is available 24/7. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2
Business Business

The bathtub was dirty. Didnt take a shower because I didnt carry my scrubbing bubbles and lysol to clean the shower floor. Extremely noisy. I was awaken by shouting 4:30 in the morning and when I checked out a 7 am i noticced the glass in the front of the store was busted. Location is in a pretty creely area. Hotel furniture was clean and modern.

By on Oct 13, 2021

Review comment responded on Oct 14, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are sorry that we were not able to provide you with exceptional service during your stay. We will be looking into the issues that you had during your stay and will be taking your suggestions into consideration to further improve our service. We will investigate the issues that you faced in the room so that this incident is not repeated to any one else. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Everyone

Overall I enjoyed my stay. I just needed a place to lay my head. So I was not picky about the location. I commend them on the recent renovation. Looks appealing.

By on Sep 25, 2021

Review comment responded on Sep 29, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are really happy to hear that you enjoyed our services! We hope to see you again soon!

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