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Recent guest reviews

In my whole stay I used the elevator twice and stayed for four days. Bathroom had a not very good smell and the telephone didn’t worked at all. Loved the surrounding areas of the hotel but definitely wouldnt come back.

not happy, under staffed. not happy at all.

This was our second stay at the Warwick. We booked here for a second stay because our first was so amazing. This visit was very lack luster. The rooms and the hotel itself were not up to standards. We had to beg for towels, toilet paper, and trash bags. At one point we waited 3 hours for a blanket and extra pillow. While I do Very much understand the situation with Covid and all of the mandates I do believe customer service should not reflect these things. After checking out today and I am Very unsure that I would return to the Warwick again.

The room was great, especially for the location. The check out process was very slow and way too crowded. The parking was not thought through well. Great location and the room size made it.

The Warwick was perfect for our trip to Manhattan! The location is great. There are wonderful restaurants, Central Park, and beautiful buildings and museums within a few blocks. Also close to the Metro and busses. The property is gorgeously maintained.

Staff was great, very polite on my family and I arriving early. Only complaint was the ELEVATORS, very slow having to use the service elevators in the back because it was a 15 plus minute wait.

It was a very dark room. The carpet was very dirty . The room in my opinion was very unclean. I had to up grade to a premium room which was much nicer , with a view to the street. Still didn’t look very clean. The carpet had dirty spots every where. I did feel comfortable walking bare foot at all. One good thing they didn’t charge me for the up grade. Overall, this hotel is run down and should not be sold as a 4 star hotel. I will never stay there again. The lobby was packed with people. It took for ever to get an elevator . Also the elevator was filthy , garbage all over, like papers, etc. the floor lobby was very dirty. Lock of hygiene in this crucial time of a pandemic. No one was cleaning! Beyond my thinking! I couldn’t wait to get out of there. Unfortunately , I had a prepaid room. I will never do that again! Omg! A nightmare !! This is my honest opinion.

The hotel was nice but didn’t look new like the pics. The hotel was old Victorian hotel that needs to be upgraded. Also stated had Valet but that wasn’t available. Paid 70.00 per day to park across the street

location is just perfect...close to the subway you can get around town and you cant beat the Rockefeller center near by for the tree and 5avenue just right next block..

Stayed during the pandemic. If this hotel were anywhere else it wouldn’t be considered 4 star (especially now). My wife was taking a shower and yellow water was dripping on her head from the ceiling (direct from the overhead light). The front desk gave us another room but that room also had problems with a leaky shower head and therefore, low pressure water. They removed our “resort fee” which was nice, but I was angry about that fee from the start because they charge you almost $30/night for internet. That is the same price for a month of internet at any residence. No breakfast, no gym, no sit down restaurants. Midtown Manhattan has changed. I worked there for 10 years and it’s not what it used to be. I haven’t seen such shady characters in Midtown or Central Park since the 1980s. $100/night is a steal for a hotel in NYC but right now, there is really no reason to be there unless you have to.

Super fast elevators. Attentive staff. Bathrooms need safety features like grab bars and nonslip coating in tub. The marble floors look good but are very slick and scary.

Location is excellent, staff is professional and friendly, room was very comfortable. Our only issue was the shower controls functioned poorly, need to be updated. Sink controls worked backwards, bathroom was really small.

Perfectly priced. Nice hotel. Would stay here again.

W 54th St New York NY

Hotel highlights

  • Walking distance to Museum of Modern Art and 5th Avenue
  • Onsite dining
  • Fitness center
  • WiFi in rooms (fees apply)

Located in Midtown, Warwick New York is within a 10-minute walk of popular sights such as Central Park and Times Square. This 426-room, 4-star hotel has 2 restaurants and a bar/lounge, along with a fitness center.


Dining

Enjoy dining at Murals on 54, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 426 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free newspapers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are other standard amenities.


Property features

Warwick New York offers a fitness center, conference space, and a business center. Valet parking is available for USD 60 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Suite, 1 Bedroom (On the Avenue)

1 King Bed | Sleeps 3

Premier Suite, 1 Bedroom, City View

2 Double Beds | Sleeps 4

Premier Suite, 1 Bedroom

1 King Bed | Sleeps 3

Premier Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Guest reviews for Warwick New York

Everyone (29) Couples (10) Family (25)
1
Family

In my whole stay I used the elevator twice and stayed for four days. Bathroom had a not very good smell and the telephone didn’t worked at all. Loved the surrounding areas of the hotel but definitely wouldnt come back.

By on Jun 11, 2021

Review comment responded on Jun 11, 2021

Thank you again for staying with us. We appreciate your feedback. We would like to apologize that your expectations were not met during your recent stay. We already alerted our staff to correct the issues that you mentioned. We hope you can give us another opportunity in the future.

5
Everyone

By on Jun 5, 2021

Review comment responded on Jun 15, 2021

Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay. We hope we can welcome you back soon.

2
Friends

not happy, under staffed. not happy at all.

By on May 22, 2021

Review comment responded on May 22, 2021

Thank you again for staying with us. We appreciate your feedback. We would like to apologize that your expectations were not met during your recent stay. We hope you can give us another opportunity in the future.

3
Everyone

By on May 18, 2021

Review comment responded on May 29, 2021

Thank you again for staying with us. We appreciate your feedback. We hope we can welcome you back soon.

3
Family

This was our second stay at the Warwick. We booked here for a second stay because our first was so amazing. This visit was very lack luster. The rooms and the hotel itself were not up to standards. We had to beg for towels, toilet paper, and trash bags. At one point we waited 3 hours for a blanket and extra pillow. While I do Very much understand the situation with Covid and all of the mandates I do believe customer service should not reflect these things. After checking out today and I am Very unsure that I would return to the Warwick again.

By on May 18, 2021

Review comment responded on May 18, 2021

Thank you again for staying with us. We appreciate your feedback. We would like to apologize that your expectations were not met during your recent stay. Due to the pandemic, we have limited services and amenities we can provide. We hope we can welcome you back soon.

4
Family Family with small children

The room was great, especially for the location. The check out process was very slow and way too crowded. The parking was not thought through well. Great location and the room size made it.

By on May 10, 2021

Review comment responded on May 10, 2021

Thank you again for staying with us. We appreciate your feedback. We hope we can welcome you back soon.

5
Family Family

The Warwick was perfect for our trip to Manhattan! The location is great. There are wonderful restaurants, Central Park, and beautiful buildings and museums within a few blocks. Also close to the Metro and busses. The property is gorgeously maintained.

By on Apr 26, 2021

Review comment responded on Apr 27, 2021

Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you thoroughly enjoyed your stay with us. We are looking forward to welcoming you back soon.

4
Family Family

Staff was great, very polite on my family and I arriving early. Only complaint was the ELEVATORS, very slow having to use the service elevators in the back because it was a 15 plus minute wait.

By on Apr 23, 2021

Review comment responded on Apr 23, 2021

Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay. We had an issue with one of the elevators which was just fixed by our elevator company. It took longer than expected to correct the issue. We hope we can welcome you back soon.

1
Family

It was a very dark room. The carpet was very dirty . The room in my opinion was very unclean. I had to up grade to a premium room which was much nicer , with a view to the street. Still didn’t look very clean. The carpet had dirty spots every where. I did feel comfortable walking bare foot at all. One good thing they didn’t charge me for the up grade. Overall, this hotel is run down and should not be sold as a 4 star hotel. I will never stay there again. The lobby was packed with people. It took for ever to get an elevator . Also the elevator was filthy , garbage all over, like papers, etc. the floor lobby was very dirty. Lock of hygiene in this crucial time of a pandemic. No one was cleaning! Beyond my thinking! I couldn’t wait to get out of there. Unfortunately , I had a prepaid room. I will never do that again! Omg! A nightmare !! This is my honest opinion.

By on Apr 20, 2021

Review comment responded on Apr 20, 2021

Thank you again for staying with us. We appreciate your feedback. We would like to apologize for the issues that you mentioned. We are slowly trying to make sure that our hotel is back to our high standards during this pandemic. We have our elevator mechanic working diligently to repair one of our elevators which is taking longer than usual to address. We hope you can give us another opportunity when we are fully operational.

5
Partner Couples Business Business

The hotel was nice but didn’t look new like the pics. The hotel was old Victorian hotel that needs to be upgraded. Also stated had Valet but that wasn’t available. Paid 70.00 per day to park across the street

By on Mar 23, 2021

Review comment responded on Mar 27, 2021

Thank you again for staying with us. We appreciate your feedback. We hope we can welcome you back soon.

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