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Warwick New York

4.5 out of 5.0

Recent guest reviews

Great location. Restaurant ws very pricy for breakfast. Avoid the room with the small bathroom. Way too tiny.

Great location, walk everywhere. Rooms are nice size. Staff is always helpful. A throwback to an elegant age, yet with modern amenities.

My wife andI we’re celebrating our 25th anniversary and we had a wonderful time. The Warwick was close but it too close to all of what we had planned. Will definitely go back.

Positive: Great Location, cool architecture decent view Negatives: Expensive for what you get So at a"fancy" hotel as this one would expect customer service and attention to requests would be second to none. At check in I knew we had a King bed so we would need a rollout so I requested one. The person checking us in grimaced and said they'd have to ask if there are any available- weird because on the reservation it clearly stated we had 3 people and there's only 1 king bed in the room. We left not knowing if our son would be sleeping with us or not. I also requested 3 extra pillows at that time- didn't think anything of it....Got back late-10pm, no bed, no pillows. After calling the bed was brought up, but no pillows, so we made do. Next morning asked for pillows again- nope. Then we were told the hotel is at capacity and there were no extra pillows- for the rate you pay, no pillows? Unacceptable. Finally after calling yet again someone brought us 2 of the 3 pillows were requested 2 nights prior. So all in all- 2 of our 4 nights there we got 2 of the 3 extra pillows we had requested. So then, afternoon of night 4 we look up and see a leak in the roof! not small- about 15" active leak- about a drip every 5 seconds. So I call the reception (btw, every time I called the reception it took no less than 15 or so rings for someone to answer- one time I gave up and took elevator down.) They sent someone to repair the leak, no offer of moving us or compensation.

Did not receive room that was reserved and took 2 days to get a roll away bed. Elevators took 10 to 15 mins as well.

It was the most incredible hotel, with Randolph’s (a fantastic restaurant), and the most gracious hotel staff I have encountered in years. the rooms were elegant, spacious, clean, and relaxing. The location is excellent! I would absolutely book this hotel again in the future!!

From check-in to check out, my wife & I can’t say enough about our room, & the friendly staff @ the Warwick. It didn’t matter what questions I had, whether it was about the amenities available at the hotel, or whether it was easier to walk, take a cab or get on the subway, the Warwick had just the right answers. Great location. Attentive , hospitable staff, a clean, well appointed & comfortable room...why not relax, & stay right in the middle of everything, & book a room @ the Warwick?

rooms are pleasant but no extras- no coffee maker, no refrigerator. How about some coffee in the lobby? Front desk staff indifferent. I was charged at check out for $20 for mini-bar items that were not used, and the front desk attendant was annoyed that I asked it to be removed. Scolded me that I must've touched something. How about taking care of my luggage or calling a taxi. Nothing. Not rude, just not very helpful. Nice location but there is nothing else to recommend about this hotel.

The Warwick Hotel was close to everything we wanted to go to. The staff was great; from the front desk to the chambermaids. Decorated with attention to detail, including a beautiful chandelier in the little hallway in our room. Although we did not have a view of anything other than some machinery and a brick wall, we were only there for one night, got there later on while it was dark and didn't need a view. We would definitely stay there again.

The hotel was not 4.5 luxury, but it was nice and the location is EXCELLENT. Eline 7th Ave station is a minute away. I took the family to 42st and directly to WTC without having to change screens. A minute walk to Rockafeller. 3 min walk to Times Square or Central Park. Walgreens about a block away. So just very pleased Some issues with the service: - I asked for extra bath towels, never came that night. I had to call in the next day. - the bathroom is small. The sink has a crack and the toilet has a stain. - the restaurant on property is too expensive. You can get better options with a better price, especially the breakfast..

Nice and really good hotel . Worth staying it's closed to every place I. New York.

Great hotel! We loved it! The staff was wonderful and the accommodations were beautiful.

Great experience for my parents celebrating their wedding anniversary and visiting us in NYC. Close proximity to Central park and very accommodating staff. Will be our go to hotel for their future NYC visits.

The Warwick NYC was such a fantastic place to stay during our brief celebratory trip to the city. Their reputation and location caught my attention from the beginning, but the hotel family's attention to detail, graciousness, and hospitality will make me a repeat guest. Such an excellent experience!

Nice hotel with very courteous staff and walking distance to Central Park

Orbitz quoted me a price for my stay at Warwick. At the end of my trip, Warwick hotel did not honor the price confirmed by Orbitz and I had to paid three times as much. Orbitz did not resolve or try to resolve the problem, kept giving me the run around. I am still seeking legal counsel on this and plan to get my money back. This has made me leary about using Orbitz in the future and I have informed everyone that I know, who are frequent travelers.

The hotel was one of the better ones I have stayed in the city. Staff was pleasant. The room was larger than I have seen in NYC. The ease of a reservation was ok. The location is ok.

Great location. Old school New York City vibe without the super high price tag. Rooms are large for New York City standards. Bar is comfortable, cozy and staff was delightful. Bar and restaurant offers high quality without the snob factor.

Helpful staff. Lovely room. Adore the history of the hotel. Well kept. Food in the bar was excellent. Walkable everywhere in midtown. Right next to moma. Lots of good restaurants very close by. Will definitely stay there my next trip.

Warwick would not honor the price given to me by Orbitz and tried to claim the information provided by Orbitz was incorrect. I made my reservations back in September and this was December and my vacation was planned. They charge me the full price which was not budgeted by me, causing me anguish, stress and sickness. They didn't try to get to the bottom of things. I will be investigating this entire process and want to be refund to the quote price for my stay. Orbitz is also accountable but I am not. I have used Orbitz in the past with no problem and this mesh up my entire vacation that I needed so badly.

65 W 54th St New York NY

Hotel highlights

  • Walking distance to Museum of Modern Art and Radio City Music Hall
  • Onsite dining
  • Fitness center
  • WiFi in rooms and public areas (fees apply)

Located in Central New York City, Warwick New York is adjacent to Museum of Modern Art and within a 5-minute walk of other popular sights like Radio City Music Hall. This 426-room, 4.5-star hotel has a restaurant and a bar/lounge, along with a fitness center. It's in central Manhattan and also a short walk from Rockefeller Center and Barney's.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

The 426 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect WiFi and flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Warwick New York features a fitness center, WiFi in public areas, and conference space. Valet parking is offered for USD 50 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Premier Room, 2 Double Beds, Private Bathroom, Courtyard View

Full 2 | Sleeps 4

Premier Room, 1 King Bed, Private Bathroom, City View

King 1 | Sleeps 3

Premier Room, 2 Double Beds, Private Bathroom, City View

Full 2 | Sleeps 4

Premier Suite, 1 King Bed, Private Bathroom, Courtyard View

King 1 | Sleeps 3

Guest reviews for Warwick New York

Everyone (29) Couples (199) Business (61) Family (143) Other (34) Friends (63)
4
Everyone

Great location. Restaurant ws very pricy for breakfast. Avoid the room with the small bathroom. Way too tiny.

By on Feb 16, 2018

Review comment responded on Feb 16, 2018

Thank you again for staying with us. We appreciate your feedback. We hope to welcome you back real soon.

5

lovely property

Everyone

Great location, walk everywhere. Rooms are nice size. Staff is always helpful. A throwback to an elegant age, yet with modern amenities.

By , from nashville on Jan 19, 2018

Review comment responded on Jan 22, 2018

Thank you again for staying with us. We appreciate your feedback.

5

great stay!!!

Everyone

My wife andI we’re celebrating our 25th anniversary and we had a wonderful time. The Warwick was close but it too close to all of what we had planned. Will definitely go back.

By , from South Carolina on Jan 16, 2018

Review comment responded on Jan 22, 2018

Thank you again for staying with us. We appreciate your feedback.

3

highly disappointed

Everyone

Positive: Great Location, cool architecture decent view Negatives: Expensive for what you get So at a"fancy" hotel as this one would expect customer service and attention to requests would be second to none. At check in I knew we had a King bed so we would need a rollout so I requested one. The person checking us in grimaced and said they'd have to ask if there are any available- weird because on the reservation it clearly stated we had 3 people and there's only 1 king bed in the room. We left not knowing if our son would be sleeping with us or not. I also requested 3 extra pillows at that time- didn't think anything of it....Got back late-10pm, no bed, no pillows. After calling the bed was brought up, but no pillows, so we made do. Next morning asked for pillows again- nope. Then we were told the hotel is at capacity and there were no extra pillows- for the rate you pay, no pillows? Unacceptable. Finally after calling yet again someone brought us 2 of the 3 pillows were requested 2 nights prior. So all in all- 2 of our 4 nights there we got 2 of the 3 extra pillows we had requested. So then, afternoon of night 4 we look up and see a leak in the roof! not small- about 15" active leak- about a drip every 5 seconds. So I call the reception (btw, every time I called the reception it took no less than 15 or so rings for someone to answer- one time I gave up and took elevator down.) They sent someone to repair the leak, no offer of moving us or compensation.

By , from Manhattan on Jan 3, 2018

Review comment responded on Jan 8, 2018

Warm greetings from the Warwick New York! Thank you for staying with us and for taking the time to share your experience on our post stay survey. Your feedback allows us to improve for your future stays and commend our team members for exceptional service. We would love to have your email address to keep in contact with you throughout the year. We would like to encourage you as well to become a Journeys member. Thank you again for your time and we look forward to welcoming you back again soon.

2

not accommodating

Everyone

Did not receive room that was reserved and took 2 days to get a roll away bed. Elevators took 10 to 15 mins as well.

By , from new york on Dec 31, 2017

Review comment responded on Jan 4, 2018

Warm greetings from the Warwick New York! Thank you for staying with us and for taking the time to share your experience on our post stay survey. Your feedback allows us to improve for your future stays and commend our team members for exceptional service. We would love to have your email address to keep in contact with you throughout the year. We would like to encourage you as well to become a Journeys member. Thank you again for your time and we look forward to welcoming you back again soon.

5
Everyone

It was the most incredible hotel, with Randolph’s (a fantastic restaurant), and the most gracious hotel staff I have encountered in years. the rooms were elegant, spacious, clean, and relaxing. The location is excellent! I would absolutely book this hotel again in the future!!

By on Dec 30, 2017

Review comment responded on Jan 1, 2018

Warm greetings from the Warwick New York! Thank you for staying with us and for taking the time to share your experience on our post stay survey. Your feedback allows us to improve for your future stays and commend our team members for exceptional service. We would love to have your email address to keep in contact with you throughout the year. We would like to encourage you as well to become a Journeys member. Thank you again for your time and we look forward to welcoming you back again soon.

5

book your room @ the warwick

Everyone

From check-in to check out, my wife & I can’t say enough about our room, & the friendly staff @ the Warwick. It didn’t matter what questions I had, whether it was about the amenities available at the hotel, or whether it was easier to walk, take a cab or get on the subway, the Warwick had just the right answers. Great location. Attentive , hospitable staff, a clean, well appointed & comfortable room...why not relax, & stay right in the middle of everything, & book a room @ the Warwick?

By , from Houston on Nov 4, 2017

Review comment responded on Nov 9, 2017

Thank you again for staying with us. We appreciate your feedback. Our staff works hard for your overall satisfaction .

2

nice location, no amenities, disappointing staff

Everyone

rooms are pleasant but no extras- no coffee maker, no refrigerator. How about some coffee in the lobby? Front desk staff indifferent. I was charged at check out for $20 for mini-bar items that were not used, and the front desk attendant was annoyed that I asked it to be removed. Scolded me that I must've touched something. How about taking care of my luggage or calling a taxi. Nothing. Not rude, just not very helpful. Nice location but there is nothing else to recommend about this hotel.

By , from atlanta on Nov 3, 2017

Review comment responded on Nov 7, 2017

Thank you again for staying with us. We appreciate your feedback. We would like to apologize for the issues you encountered during your recent stay. We just want to re-iterate that this is not the standard we follow in the hotel. We do have coffeemakers available upon request. Please do not hesitate to contact us if you need any assistance.

4

close enough but far enough.

Everyone

The Warwick Hotel was close to everything we wanted to go to. The staff was great; from the front desk to the chambermaids. Decorated with attention to detail, including a beautiful chandelier in the little hallway in our room. Although we did not have a view of anything other than some machinery and a brick wall, we were only there for one night, got there later on while it was dark and didn't need a view. We would definitely stay there again.

By , from Central MA on Oct 29, 2017

Review comment responded on Nov 2, 2017

Thanks for staying with us. We appreciate your feedback!

4

hotel is in a great location

Everyone

The hotel was not 4.5 luxury, but it was nice and the location is EXCELLENT. Eline 7th Ave station is a minute away. I took the family to 42st and directly to WTC without having to change screens. A minute walk to Rockafeller. 3 min walk to Times Square or Central Park. Walgreens about a block away. So just very pleased Some issues with the service: - I asked for extra bath towels, never came that night. I had to call in the next day. - the bathroom is small. The sink has a crack and the toilet has a stain. - the restaurant on property is too expensive. You can get better options with a better price, especially the breakfast..

By on Aug 9, 2017

Review comment responded on Aug 14, 2017

Thanks for staying with us. We appreciate your feedback!