Rooms didn't have towels, no water in the room, no shower caps, no early or late check out, service was slow, my wifes plate at Murals 54 was terrible and they still charged us even though she didn't eat it. The gentlemen with the beard at the front door and Fernando at the bell desk where great! Location was great if you want to be in Manhattan. Customer service was in general bad aside from the few mentioned who where great. I would only stay if i needed to be in the location but would not seek this hotel out. They advertise as kid friendly and that our room held 4 people but 3 of us slept in a king size bed and there are no kids amenities.
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We visited NYC in early December to see all the Christmas things - this hotel was in a great location for that! Only four blocks down to Radio City and the Rockfeller Tree, and a block off 5th Avenue shopping and windows. Close to Central Park. Aside from the location there were three reasons we loved this hotel: 1. The doormen were the BEST. They recommended restaurants in the area, called us cabs (standing in the street for a long time to get one), and were just all around gracious and lovely. Perfect frontmen for the hotel. 2. The history - "This Car Up" above the elevators, original mail chutes, famous celebrity guests in the books. 3. It felt homey. The rooms were warm and comfortable, with nice trim and furnishings. It really felt like a bedroom, which was perfect. Would definitely stay again and recommend to anyone!
Excellent service, wonderful location. Bedding and mattresses need renovation. No ice machines on floors 20 nor 18
The staff was so professional and friendly. The room was updated and clean. We had a great experience and will surely go back.
The Warwick has the grace and character of a stately hotel with the necessary updates to function well. The location is wonderful with easy access to museums, Central Park and a little longer walk to the theater district. The staff were very helpful. I would definitely stay there again.
Excellent location - close to Central Park, RockefellerCenter, Radio City, great restaurants. Very nice rooms- king bed, quiet, and the old architecture and fixtures are beautiful.
The room was gross. It was like it hadn't been cleaned. There was an open packet of instant coffee on the side table. The carpet was damp and in some spots fully wet. There were no towels in the room, which I didn't notice until after I'd gotten out the shower. It took almost 20 minutes to get the towels. The bathroom smelled like cigarette smoke. Gross.
Great location friendly staff
Great hub for a NY weekend.
Felt welcomed and found rooms to be spacious by citry standards and very comfortable.
great stay and great value
The Warwick is incredibly located - a short walk to Central Park, Rockefeller Center, Times Square, Bryant Park and Broadway. The historic building gives you that true Manhattan feel. But really the star is the professional and welcoming staff. The Warwick was a great choice for our stay.
Great location, needs maintenance, elevators are extremely slow, need an upgrade
Located in Manhattan, Warwick New York is a leisurely stroll from popular sights such as Broadway and Bloomingdale's. This 426-room, 4-star hotel has 2 restaurants and a bar/lounge, along with a 24-hour gym.
Enjoy dining at Murals on 54, one of 2 onsite restaurants. At the end of the day, unwind with a drink at the bar/lounge. Full breakfast is offered for a fee each morning from 7:00 AM to 10:30 AM.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Free newspapers, laptop-compatible safes, and phones are also available. Housekeeping is available once per stay.
Warwick New York offers a 24-hour gym, conference space, and a business center. Valet parking is available for USD 80 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include express check-in, express check-out, and laundry facilities.
Rooms didn't have towels, no water in the room, no shower caps, no early or late check out, service was slow, my wifes plate at Murals 54 was terrible and they still charged us even though she didn't eat it. The gentlemen with the beard at the front door and Fernando at the bell desk where great! Location was great if you want to be in Manhattan. Customer service was in general bad aside from the few mentioned who where great. I would only stay if i needed to be in the location but would not seek this hotel out. They advertise as kid friendly and that our room held 4 people but 3 of us slept in a king size bed and there are no kids amenities.
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Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We hope we can welcome you back soon.
We visited NYC in early December to see all the Christmas things - this hotel was in a great location for that! Only four blocks down to Radio City and the Rockfeller Tree, and a block off 5th Avenue shopping and windows. Close to Central Park. Aside from the location there were three reasons we loved this hotel: 1. The doormen were the BEST. They recommended restaurants in the area, called us cabs (standing in the street for a long time to get one), and were just all around gracious and lovely. Perfect frontmen for the hotel. 2. The history - "This Car Up" above the elevators, original mail chutes, famous celebrity guests in the books. 3. It felt homey. The rooms were warm and comfortable, with nice trim and furnishings. It really felt like a bedroom, which was perfect. Would definitely stay again and recommend to anyone!
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We hope we can welcome you back soon.
Excellent service, wonderful location. Bedding and mattresses need renovation. No ice machines on floors 20 nor 18
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We hope we can welcome you back soon.
The staff was so professional and friendly. The room was updated and clean. We had a great experience and will surely go back.
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We hope we can welcome you back soon.
The Warwick has the grace and character of a stately hotel with the necessary updates to function well. The location is wonderful with easy access to museums, Central Park and a little longer walk to the theater district. The staff were very helpful. I would definitely stay there again.
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We hope we can welcome you back soon.
Excellent location - close to Central Park, RockefellerCenter, Radio City, great restaurants. Very nice rooms- king bed, quiet, and the old architecture and fixtures are beautiful.
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you enjoyed your stay with us. We hope we can welcome you back soon.
Thank you again for staying with us. We appreciate your feedback. We hope we can welcome you back soon.