Pros: The hotel room looks exactly as pictured. The location is great. Cons: You can hear everything. Even on a high floor, I could hear all the noise of the street, as the windows weren't soundproof in any way. I could also hear the people in the neighboring room quite well. To top it off, I paid a resort fee for.. nothing in particular. There were no bottles of water in the room, no snacks, nothing.
Good location. Clean, comfortable beds, quiet, friendly staff.
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Wonderful Location and cleanliness. Attentive staff and excellent rooms and bathrooms
Spacious well appointed room (junior suite). Note that all junior suites are on the lower floors; view was nice considering.
Perfect location , clean, friendly staff and very helpful, parking garages close by.
We enjoyed our stay at the Concorde. It was small yet cozy. My favorite part of the room was the shower. The rain shower head made it almost impossible to get out of the shower. We enjoyed our view through the large windows. They offered hot beverages and cookies which were just perfect after a long day walking in the city. Will be staying here again.
This experience is simply great. The location is very convenient. The room is clean and quiet. The night view is also fantastic. Very satisfied.
The hotel looked exactly as it did online! Was very clean and in an excellent location. Not far from Rockefeller Center and 5th ave shopping. Great value and will definitely be staying here next time I’m in Manhattan.
Wonderful staff, lovely room in a great location. Whats not to like.
Unfortunately the hotel has a long way to go before I could confidently recommend to friends or peers. I reserved this hotel for a few reasons, first being that it listed it had valet. Upon checking in they said there was no valet service that day so I had to valet myself which cost me $115 for a day and a half... ridiculous. Second there was no WiFi the entire time of my trip which is very disappointing. Third there is only 2 elevators and only one of them was working for our entire trip which is very frustrating when you have to wait 5 minutes just for it to come to your floor and if its packed with people that's another 5 minutes till it gets back to you. Lastly the hotel has no amenities besides a gym. It would be nice to have a restaurant, room service, bar, pool etc. The one plus I will say was the room was fantastic, very large and beautiful bathroom with view as well as the A/C was working greatly which is a big help when coming in from the hot city.
Rooms are really comfortable. Big, clean, nice bathrooms. We had a whole wall of windows plus an extra window on the corner. Not much street noise facing 55th, quiet at night. However they really really need to fix the wifi and second elevator. These have been an issue since the hotel's earliest reviews. Even during our stay they said the elevator will work the next day or the wifi will be back up later. Second elevator and wifi didn't work over four days. There are 37 floors, maybe most only have 4 rooms, but there were times that it took forever for the elevator to come and there's probably chances it's full by the time it gets to your floor. Staff were all really nice, convenient location. But really need that wifi and second elevator fixed.
Located in Midtown, Concorde Hotel New York is within a 5-minute walk of popular attractions such as 5th Avenue and Madison Avenue. This 4-star hotel has 120 rooms and welcomes guests with a bar/lounge, a 24-hour fitness center, and free in-room WiFi.
Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.
Concorde Hotel New York's 120 rooms are recently renovated and provide refrigerators, espresso makers, and free long-distance calls. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free local calls, safes, and ironing boards are also available.
Renovated in 2017, Concorde Hotel New York offers a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include express check-in, express check-out, and a terrace.
Thanks for the perfect rating! We can't wait to see you again soon for another amazing experience at Concorde Hotel New York. Have a fantastic day!
Thanks for the feedback. It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.
Pros: The hotel room looks exactly as pictured. The location is great. Cons: You can hear everything. Even on a high floor, I could hear all the noise of the street, as the windows weren't soundproof in any way. I could also hear the people in the neighboring room quite well. To top it off, I paid a resort fee for.. nothing in particular. There were no bottles of water in the room, no snacks, nothing.
We are most appreciative that you have taken the time to comment and review. Your suggestions and critique have been duly noted and will be considered in our frame work for improving to better serve our guests.
Good location. Clean, comfortable beds, quiet, friendly staff.
Thank you for your wonderful review and choosing the Concorde Hotel New York for your stay. Our staff is committed to making sure that every guest is left with an experience that's more than just a hotel stay, but a people, person or a smile that sets the tone for an amazing visit to New York City.
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We are most appreciative that you have taken the time to review.
Wonderful Location and cleanliness. Attentive staff and excellent rooms and bathrooms
We are most appreciative that you have taken the time to comment and review. I am very pleased to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the Concorde Hotel New York in the near future.
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!
Spacious well appointed room (junior suite). Note that all junior suites are on the lower floors; view was nice considering.
Thank you for taking the time to share your experience. We would be most honored to welcome you back.
Perfect location , clean, friendly staff and very helpful, parking garages close by.
Thank you for choosing the Concorde Hotel New York for your stay in NYC. We are pleased to have met your expectations. We would be most honored to welcome you back.
Thanks for the fantastic rating! It's outstanding we could exceed your expectations during your stay at Concorde Hotel New York. We're all looking forward to your next stay with us. Have a beautiful day!