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Recent guest reviews

Renovated room was wonderful! Highly recommended -- we will be back!

Staff was very friendly and helpful. Hotel was going through construction which was not mentioned when reviewing the property.

It wasn't what I expected and most of the places that were mentioned in the place wasn't even open (gym). Breakfast was suppose to be free, but it wasn't.

The staff was amazing (Specifically Seide and Kevin and the bellman whose name I didn't get). The room was clean and had everything we needed. The location was convenient but just enough off the beaten path that it was actually quiet and restful. There were plenty of food and drink options in the area and it was so close to transit that we could get everywhere we wanted to go easily.

The staff was very helpful and friendly. The folks at the front desk should tell guests that the $20 per room for breakfast nowhere near covers the cost of the buffet breakfast. It is only good for coffee and snacks at the little shop outside the dining room.

Maravilloso me encanto excelente servicio muy bien ubicado

Very nice, small and comfortable rooms. The hotel offers a $20 credit to use for breakfast and/or store.

I've never felt so welcomed by a hotel staff in all my years of travel. The entire staff was genuinely kind and very helpful. They genuinely love their job and go out of their way to make sure guests love their stay

Very nice hotel close to Grand Central Station. Had nice cozy rooms all redone on north end of hotel

I was rushing to a flight and called them from an UBER. The staff helped me get my luggage out of Bell service so that I didn't have to wait in line to get checked out. They were amazing.

The property is being renovated. I had a renovated room on a partially renovated floor where work was still being done. Room was nice and good sized for a NYC hotel. Bar and mini food mart was good. Will definitely go back.

E 42nd St New York NY

Hotel highlights

  • Walking distance to United Nations Headquarters and Chrysler Building
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown within a short walk of Grand Central Terminal, Westgate New York Grand Central is within a mile (2 km) of other popular sights such as Times Square. This 300-room, 4-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

All 300 air-conditioned rooms feature coffee makers, free local calls, and laptop-compatible safes. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Ironing boards and desks are also standard.


Property features

Westgate New York Grand Central features a 24-hour fitness center, free WiFi in public areas, and a business center. Valet parking is available for USD 85.00 per day, and there's also limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Additional amenities include a computer station, express check-out, and free newspapers.

Room options

Signature Suite, 1 Bedroom

1 Queen Bed | Sleeps 2

Signature Room, 1 Queen Bed, Balcony

1 Queen Bed | Sleeps 2

Signature Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Room, 1 King Bed (Luxe)

1 King Bed | Sleeps 2

Guest reviews for Westgate New York Grand Central

Everyone (42) Couples (7) Family (18)
5
Family

Renovated room was wonderful! Highly recommended -- we will be back!

By on Mar 17, 2020

Review comment responded on Apr 2, 2020

We appreciate you taking the time to leave us a review regarding your experience. It is wonderful to hear that you enjoyed your villa and that you will be back to see us!

2
Partner Couples Business Business

Staff was very friendly and helpful. Hotel was going through construction which was not mentioned when reviewing the property.

By on Mar 6, 2020

Review comment responded on Apr 2, 2020

We appreciate you taking the time to leave your feedback. We hope to have you visit again the next time you are in the NYC area.

3
Partner Couples Family

It wasn't what I expected and most of the places that were mentioned in the place wasn't even open (gym). Breakfast was suppose to be free, but it wasn't.

By on Mar 5, 2020

Review comment responded on Apr 2, 2020

We appreciate your review. We are currently making some fantastic improvements to the hotel and do regret if this imposed on your stay in anyway. We hope to have you back again in the future.

5
Family

The staff was amazing (Specifically Seide and Kevin and the bellman whose name I didn't get). The room was clean and had everything we needed. The location was convenient but just enough off the beaten path that it was actually quiet and restful. There were plenty of food and drink options in the area and it was so close to transit that we could get everywhere we wanted to go easily.

By , from Chicago on Feb 18, 2020

4
Everyone

By on Feb 17, 2020

2
Everyone

By on Feb 14, 2020

5
Everyone

By on Feb 9, 2020

2
Everyone

By on Jan 25, 2020

4
Partner Couples

The staff was very helpful and friendly. The folks at the front desk should tell guests that the $20 per room for breakfast nowhere near covers the cost of the buffet breakfast. It is only good for coffee and snacks at the little shop outside the dining room.

By on Jan 23, 2020

1
Everyone

By on Jan 20, 2020

Westgate New York Grand Central

304 E 42nd St, New York, NY 10017
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