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Recent guest reviews

well thought out hotel rooms. very helpful and friendly staff

Nice quiet boutique hotel with very friendly service.

I love this hotel. I will always try to stay here when I am visiting NY.

The room was wonderful. Often you view photos of a hotel on a website only to see it in person and be sorely disappointed. Our room looked in person just as good as the sample photos did on the website. The staff was wonderfully helpful, and the breakfast and early evening wine and cheese was a nice touch. I was extremely pleased with our stay.

My sister in laws and I had a fantastic stay at Hotel Giraffe! The staff were so accommodating and we really loved the continental breakfast as well as happy hour daily! We look forward to another stay at Hotel Giraffe in our future!

Loved this hotel! Only issue is rooms with (albeit lovely) balconies on lower floors are pretty loud/bright.

Great staff and a great location !!! The staff was very helpful with suggestions for restaurants and getting reservations. Also knowledgeable about tours and sightseeing. We will be back.

My 12 year old daughter and I enjoyed a very comfortable and enjoyable stay. Only comment was that the tv and night light not in function when we checked in, but the staff was receptive and helpful and fixed the next day. The light breakfast and cocktail hour was a lovely bonus.

Stayed here for a 4 day vacation in NYC. It is a relatively small hotel so staff start to recognize you. For instance, gal hosting the cheese and wine reception knew we wanted Cabernet and that we would likely have 2 glasses. She would get them ready and bring them to our table upon our arrival to the room. Pianist was s very nice touch. The continental breakfast was fresh and of artisanal bakery quality. Free cappuccinos and lattes all day...made on a coffee shop quality machine (not truck stop lattes). Free bottled water x2 each day was appreciated. Valet parking was $20/day less than most other hotels. Very close to 2 subway lines. Overall, lots of perks and friendly staff. Will definitely stay here again.

Stayed here for a night out in the city with my wife. Having been former city-dwellers, we loved staying in this hotel - away from the tourist crowd, but still in an easily accessible and fun area of the city. The evening happy hour was wonderful - great snacks, excellent service and they were not stingy at all with the adult beverages. Continental breakfast was similarly generous, and included real NYC bagels. The rooftop area was a nice feature, providing some secluded outside space. The room was comfortable and cozy, but also elegant and fairly spacious for a city hotel.

We frequently travel to New York, and have never experienced such a friendly staff; the evening happy hour staff were exceptional, especially Gabriela!! The attention to detail they pay to the guests is remarkable. The location of this hotel is great! It is a bit noisy at night, but, welcome to New York. If you are used to noise of the city you will have no problem with this. The Italian restaurant in the basement seemed like a fantastic place (homemade pasta and great ambiance) but it was closed the only night we had available. We will continue to stay here every time we stay in New York!

Great location and friendly staff. Good breakfast. Room was very clean and nicely furnished.Would stay again and recommend to friends.

Staff was excellent. Location was great. Hotel itself was ok. Had to get he fridge fixed, carpet was very worn, and toilet was broke and ran all the time.

Absolutely first class in every way. Understated elegance without the gawdy glitz of larger chains.Loved being out of the normal tourist hangouts. Trip was for business, but enjoyed extra time exploring. Staff very attentive and courteous without being obnoxious.

What a great experience. Would definitely recommend. Great rooms - especially for New York! Great staff. Best of both worlds - boutique hotel with service of a big hotel. Super breakfast and happy hour - included. We loved the location, but not for someone who expects to be in or near Time Square. Would definitely return. Near subway stop, top restaurants.

From the time we arrived to the time we left- a 4 day sleep-over-the staff was friendly, courteous, helpful (restaurant recommendations and reservations which for us was the best for moderate dinning( and never at any time was there any attitude or negative vibes. Our car was taken away while we were visiting and when we left this morning at 6 AM, our car was parked outside and the staff took our luggage to the car in the pouring rain and made sure we took some coffee and fruit for our return trip. At that hour the kitchen was not yet open. We were given a very complementary healthy breakfast and late afternoon were served wine and cheese on the house. When thinking if we had to go outside the hotel to pay for this, you have to know that it definitely brings the cost of the hotel down. The staff who served us really made us feel cherished.

We did not want to leave the Giraffe. The ambiance and furnishings made this hotel feel like home. We encountered 10 staff personnel during our two day visit and found them to be not only courteous but also knowledgeable and helpful. I would not hesitate to recommend this hotel to my friends and family.

Very nice hotel, let's start with the good: The best continental breakfast I've seen at a hotel where it's included in the price. Fresh fruit, bagels, muffins, coffee including espresso and lattes, and more. Very impressive. Lovely wine and cheese spread each night - with lots of selections. Impeccable turn-down service every night. Now, for the not so good. This hotel is 12 floors, and the top floor is a restaurant/lounge that is apparently rented out for private events most weekends. We requested the highest floor and therefore could hear the music and the MC on a microphone during the entire event(s). Our hotel room was left unlocked and ajar one afternoon following the maid service. Luckily nothing was taken. The water pressure in the shower was intermittent, the water kept shutting off during the shower and then coming back on at boiling hot temperatures. There is NO FAN in the bathroom so prepare to steam up your entire hotel room every time you take a shower.

Park Ave S New York NY

Hotel highlights

  • Walking distance to 5th Avenue and Madison Square Park
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Rooftop terrace

Located in Midtown, Hotel Giraffe by Library Hotel Collection is adjacent to 5th Avenue and within a 5-minute walk of other popular sights like Madison Square Park. This 4-star hotel has 72 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a rooftop terrace.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 72 rooms provide iPod docks, free newspapers, and free local calls. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and DVD players. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and ironing boards are also available.


Property features

Guests of Hotel Giraffe by Library Hotel Collection enjoy a rooftop terrace, free WiFi in public areas, and conference space. Valet parking is available for USD 45.00 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this boutique hotel include a 24-hour business center, a computer station, and free newspapers.

Room options

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Balcony

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, 1 King Bed, Balcony

1 King Bed | Sleeps 2

Classic Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Hotel Giraffe by Library Hotel Collection

Everyone (13) Couples (5) Family (1) Other (1)
5
Everyone

By on Sep 23, 2019

Review comment responded on Oct 29, 2019

Thank you so much for your five star review! We are so excited you enjoyed your stay and we look forward to welcoming you back again in the future! Have a great day! Ray Schum Director of Sales Hotel Giraffe

5
Everyone

By on Mar 6, 2019

Review comment responded on Apr 1, 2019

Thank you so much and we hope to welcome you back soon! Have a great day! Ray Schum, Hotel Giraffe Director of Sales

4
Everyone

well thought out hotel rooms. very helpful and friendly staff

By on Jan 27, 2019

Review comment responded on Feb 6, 2019

Hi there! Thank you so much for your review! We are so happy you enjoyed your stay and we hope to welcome you back on your next trip to NYC! Ray Schum Director of Sales Hotel Giraffe

5
Everyone

Nice quiet boutique hotel with very friendly service.

By on Jan 16, 2019

Review comment responded on Jan 16, 2019

Hi there, Thank you so much for your review! We are so happy you enjoyed the friendly service and the serene nature of our hotel. We hope we can welcome you back soon! Have a great day! Ray Schum Director of Sales

5
Everyone

I love this hotel. I will always try to stay here when I am visiting NY.

By , from Santa Monica Ca on Oct 10, 2018

Review comment responded on Nov 6, 2018

Thank you so much for your 5 Star Review! I'm so happy you enjoyed your visit to our Hotel. We hope to welcome you back soon! have a great day! Ray Schum Director of Sales Hotel Giraffe

5
Everyone

The room was wonderful. Often you view photos of a hotel on a website only to see it in person and be sorely disappointed. Our room looked in person just as good as the sample photos did on the website. The staff was wonderfully helpful, and the breakfast and early evening wine and cheese was a nice touch. I was extremely pleased with our stay.

By , from Plano, TX on Sep 20, 2018

Review comment responded on Oct 2, 2018

Hello there! Thank you so much for your review. I'm so excited you found your room to be everything you expected! We hope we can welcome you back soon! Have a great day! Ray Schum Hotel Giraffe

5

wonderful

Everyone

My sister in laws and I had a fantastic stay at Hotel Giraffe! The staff were so accommodating and we really loved the continental breakfast as well as happy hour daily! We look forward to another stay at Hotel Giraffe in our future!

By on Apr 20, 2018

Review comment responded on Apr 24, 2018

Hello! Thank you so much for your wonderful review. We are so happy to hear you and your sister in laws enjoyed your visit to our hotel. we hope we can welcome you back soon! have a great day! Ray Schum Director of Sales Hotel Giraffe

5
Everyone

Loved this hotel! Only issue is rooms with (albeit lovely) balconies on lower floors are pretty loud/bright.

By on Mar 2, 2018

Review comment responded on Mar 20, 2018

Hello there, Thank you so much for your review. I'm sorry to hear you found your room to a bit loud, please feel free to let us know next time you visit and we would be happy to try to assign you to a higher floor. I hope we can welcome you back soon. All the best, Ray Schum Director of Sales Hotel Giraffe

5
Everyone

Great staff and a great location !!! The staff was very helpful with suggestions for restaurants and getting reservations. Also knowledgeable about tours and sightseeing. We will be back.

By , from Chicago, IL on Sep 4, 2017

Review comment responded on Sep 8, 2017

Thank you so much for such a nice review! We are so happy you enjoyed your stay. We hope to welcome you soon! Have a great day! Ray Schum Hotel Giraffe Director of Sales

4

gem of a hotel!

Everyone

My 12 year old daughter and I enjoyed a very comfortable and enjoyable stay. Only comment was that the tv and night light not in function when we checked in, but the staff was receptive and helpful and fixed the next day. The light breakfast and cocktail hour was a lovely bonus.

By , from Los Angeles on Aug 19, 2017

Review comment responded on Aug 25, 2017

Hello, Thank you so much for your review. We are so excited you and your daughter enjoyed yourselves. I would like to apologize that the lamp and tv werent functioning. If this happens in the future please let us know and we will do everything we can to ensure it is promptly solved. Have a great day! Best, Ray Schum Director of Sales

Hotel Giraffe by Library Hotel Collection

365 Park Ave S, New York, NY 10016
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