I regret staying here on our honey moon. I based my decision on reviews when I booked our stay. Location, staff and service was horrible. Room was horrible, old furniture and bed was uncomfortable. Room was extremely small. Staff was not helpful or understanding at all. Its unfortunately that a Marriott hotel has set this low standards for guests that pay a fair amount to stay with them. Ana A.
Perfection
The W is a pure bullseye for location in Time Square!!! Within 50 feet of the iconic picture taking that you see on TV. Room was clean,no issues & wifi was rocking. There are about 20 rooms per floor and sound deadening was not a skimped on source when the upgrades happened. We thought we were the only patrons on our 42 floor. The LivingRoom lounge includes $25 of free liquor daily and its well designed with a contemporary feel. The restaurant downstairs isn't so great though,food was blah like a lot of NY food (Im from Chicago,so I feel I can say the truth lol). The staff at the W are unbelievable professional...no rudeness,no snark comments. I believe they understand for the price of the W, certain expectations of staff behavior is required and they hit a homerun. I wont even consider another hotel for my next NY visit to Time Square.
Propiedad súper limpia y está en una localidad estupenda
The room was nice but the safe was broken. Also made that there was no valet or room service!!
I really love this hotel!
No food options in the hotel, not even snacks. Just an ok hotel. A bit dated.
Clean, great location, modern, pleasant room. First night noise from street disturbed my sleep - and I was on the 51st floor!!
The best
Wonderful, everything was according as planned and expected.
Great location, nice room, great staff. Only complaint is how long it took for bellhop to be found to retrieve luggage later in day after checkout.
Very nice! Price is reasonable. Very clean as well.
Located in Manhattan, W New York - Times Square is next to popular attractions like Times Square and Broadway. This 509-room, 4.5-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour gym.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Start each morning with full breakfast, available for a fee from 7:00 AM to 11:30 AM.
32-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards.
Guests of W New York - Times Square enjoy a 24-hour gym, free WiFi in public areas, and conference space. Transportation is made easy with limo/town car service. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this luxury hotel include a computer station, a ballroom, and wedding services.
I regret staying here on our honey moon. I based my decision on reviews when I booked our stay. Location, staff and service was horrible. Room was horrible, old furniture and bed was uncomfortable. Room was extremely small. Staff was not helpful or understanding at all. Its unfortunately that a Marriott hotel has set this low standards for guests that pay a fair amount to stay with them. Ana A.
Perfection
The W is a pure bullseye for location in Time Square!!! Within 50 feet of the iconic picture taking that you see on TV. Room was clean,no issues & wifi was rocking. There are about 20 rooms per floor and sound deadening was not a skimped on source when the upgrades happened. We thought we were the only patrons on our 42 floor. The LivingRoom lounge includes $25 of free liquor daily and its well designed with a contemporary feel. The restaurant downstairs isn't so great though,food was blah like a lot of NY food (Im from Chicago,so I feel I can say the truth lol). The staff at the W are unbelievable professional...no rudeness,no snark comments. I believe they understand for the price of the W, certain expectations of staff behavior is required and they hit a homerun. I wont even consider another hotel for my next NY visit to Time Square.
Thank You! Truly appreciate your positive feedback, we look forward to your return home.
Propiedad súper limpia y está en una localidad estupenda
The room was nice but the safe was broken. Also made that there was no valet or room service!!
That is wonderful to hear, appreciate the positive feedback and we look forward to your return home.