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W New York - Times Square

4.5 out of 5.0

Recent guest reviews

My little 3 years and I woke up with itchy bites. Rude Living room B. manger.

I arranged for 3 rooms for some friend and my wife and I. The accommodations were excellent! Very modern and upscale. We had a lovely stay in quiet, comfortable rooms within walking distance of time square. It was perfect!

THE STAFF WAS AMAZING ---- EVERYONE WAS FRIENDLY AND NICE

The staff was friendly and went above and beyond to meet our needs. Our room was very clean and comfortable. The location was perfect - centrally located just off Times Square, but quiet in the room. Easy walking distance to most attractions. Also easy access to ground transportation and trains. We rode to Soho and TriBeCa and walked through the neighborhoods and on to the World Trade Center Memorial. We managed to see and do a lot in the short time we were there.

The room was great we received an upgrade to the 51st floor which had an incredible view only thing was the elevators I wish you didn't have to go to the 7th floor to get to the elevators to get to your rooms but the hotel is beautiful.

Very nice place. Security is tight as its right in the middle of Times Square. Highly recommend this hotel!!

Check in not so easy. Check out smooth. Wait for my car was one hour...not so smooth. Staff at front door was kind and apologetic.

Great stay, speedy check-in. The staff is super friendly in the lobby. Prices at the bar are pricey- I'm from jersey and come in often - I expected high prices so close to Times Square - I will probably stay elsewhere next time. Just due to the area and drink prices.

This hotel offers great service, wonderful views of Times Square and comfortable accommodations. If you don't mind the hustle and bustle of Times Square this is a great place to stay.

Awesome location for any vacation type or business trip. Great food and drinks. Park is close as well

Excellent location, great hotel, but a bit pricey.

I've never spent the kind of money that I did for The W Times Square but because it was New York I assumed it was gonna be worth it. In the end it average. This property is undergoing renovations so everything was a mess however the staff was friendly and helpful. The location is good if you like busy Time Square. Maybe without all the construction in the hotel the visit would have been better.

I've stayed at the W hotel in another location and was so impressed. But not here. The location is great but for my money the hotel wasn't up to par. They are renovating which I wish I knew ahead of time. They're are no microwaves. So my $300 leftovers went to waste. I got a cool corner room which wasn't as amazing as the ones in the Atl Area. I was not impressed or happy at all. So sad I had to write this review.

The hotel was beautiful but I did not enjoy the outside people coming inside and having parties at the bar mid-level. The rooms were really small but it is New York. The W should definitely think about getting the rooms soundproofed, being that is in Times Square (LOUD). Even with that being said, we still had a great time.

We visited New York in September and stayed here. It is literally in the heart of everything! So easy to get everywhere. The staff was extremely nice as well. We needed three rooms to be close to eachother and they made sure to put all of us on the same floor. Also very helpful in suggesting where to go to eat and see. Highly suggest it if you want to be in Times Square with all the people and hustle and bustle!

Overall I enjoyed my trip I loved my location in Times Square the staff was super friendly and helpful however the hotel lacked in space very claustrophobic and lacked in room up keep carpet ripped partially up also there was no pool on premises it seemed more a bachelor/bachelorette hotel the rooms seemed decorated very ikea ish

It was a very good experience, The best thing about this hotel is its location

Everything is excellent, bring your hot spot, internet is $15 day. Also no coffee maker in the room, but Starbucks across the street. they like to charge for every detail, but I think most upscale hotels do that now.

the staff was friendly and helpful, great location and great room, price is fair.

Room options

Cool Corner: Hudson River and Broadway View

King 1 | Sleeps 2

Spectacular Room, 2 Double Beds

Full 2 | Sleeps 4

Fantastic Suite

King 1 | Sleeps 4

Wonderful Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for W New York - Times Square

Everyone (9) Business (12) Couples (31) Family (34) Friends (20) Other (4)
2

not as expected!!!!!!!

Everyone

My little 3 years and I woke up with itchy bites. Rude Living room B. manger.

By , from Mass on Jul 4, 2017

5

loved this place!

Everyone

I arranged for 3 rooms for some friend and my wife and I. The accommodations were excellent! Very modern and upscale. We had a lovely stay in quiet, comfortable rooms within walking distance of time square. It was perfect!

By on Apr 25, 2017

5
Everyone

THE STAFF WAS AMAZING ---- EVERYONE WAS FRIENDLY AND NICE

By on Mar 16, 2017

5

great place to stay!

Everyone

The staff was friendly and went above and beyond to meet our needs. Our room was very clean and comfortable. The location was perfect - centrally located just off Times Square, but quiet in the room. Easy walking distance to most attractions. Also easy access to ground transportation and trains. We rode to Soho and TriBeCa and walked through the neighborhoods and on to the World Trade Center Memorial. We managed to see and do a lot in the short time we were there.

By on Dec 26, 2016

5

professional, engaged, unique individuals!

Everyone

By , from Chicago, il on Nov 7, 2016

4

stay at the w

Everyone

The room was great we received an upgrade to the 51st floor which had an incredible view only thing was the elevators I wish you didn't have to go to the 7th floor to get to the elevators to get to your rooms but the hotel is beautiful.

By , from NY on Oct 26, 2016

5

great location..swanky place.

Everyone

Very nice place. Security is tight as its right in the middle of Times Square. Highly recommend this hotel!!

By on Oct 16, 2016

3

heart of broadway

Everyone

Check in not so easy. Check out smooth. Wait for my car was one hour...not so smooth. Staff at front door was kind and apologetic.

By on Jul 31, 2016

5

great stay!

Everyone

Great stay, speedy check-in. The staff is super friendly in the lobby. Prices at the bar are pricey- I'm from jersey and come in often - I expected high prices so close to Times Square - I will probably stay elsewhere next time. Just due to the area and drink prices.

By on Feb 22, 2016

5

great trip with friends

GetawayWithFriends

This hotel offers great service, wonderful views of Times Square and comfortable accommodations. If you don't mind the hustle and bustle of Times Square this is a great place to stay.

By on Nov 19, 2015