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Recent guest reviews

I regret staying here on our honey moon. I based my decision on reviews when I booked our stay. Location, staff and service was horrible. Room was horrible, old furniture and bed was uncomfortable. Room was extremely small. Staff was not helpful or understanding at all. Its unfortunately that a Marriott hotel has set this low standards for guests that pay a fair amount to stay with them. Ana A.

Perfection

The W is a pure bullseye for location in Time Square!!! Within 50 feet of the iconic picture taking that you see on TV. Room was clean,no issues & wifi was rocking. There are about 20 rooms per floor and sound deadening was not a skimped on source when the upgrades happened. We thought we were the only patrons on our 42 floor. The LivingRoom lounge includes $25 of free liquor daily and its well designed with a contemporary feel. The restaurant downstairs isn't so great though,food was blah like a lot of NY food (Im from Chicago,so I feel I can say the truth lol). The staff at the W are unbelievable professional...no rudeness,no snark comments. I believe they understand for the price of the W, certain expectations of staff behavior is required and they hit a homerun. I wont even consider another hotel for my next NY visit to Time Square.

Propiedad súper limpia y está en una localidad estupenda

The room was nice but the safe was broken. Also made that there was no valet or room service!!

I really love this hotel!

No food options in the hotel, not even snacks. Just an ok hotel. A bit dated.

Clean, great location, modern, pleasant room. First night noise from street disturbed my sleep - and I was on the 51st floor!!

The best

Wonderful, everything was according as planned and expected.

Great location, nice room, great staff. Only complaint is how long it took for bellhop to be found to retrieve luggage later in day after checkout.

Very nice! Price is reasonable. Very clean as well.

Broadway At 47th St New York NY

Hotel highlights

  • Steps from Times Square and Broadway
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Manhattan, W New York - Times Square is next to popular attractions like Times Square and Broadway. This 509-room, 4.5-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour gym.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Start each morning with full breakfast, available for a fee from 7:00 AM to 11:30 AM.


Rooms

32-inch plasma TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Guests of W New York - Times Square enjoy a 24-hour gym, free WiFi in public areas, and conference space. Transportation is made easy with limo/town car service. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this luxury hotel include a computer station, a ballroom, and wedding services.

Room options

Marvelous Suite, Suite, 1 King Bed with Sofa bed, Non Smoking, View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Corner

1 King Bed | Sleeps 2

Fantastic Suite, Suite, 1 King Bed with Sofa bed, Non Smoking, View

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Spectacular Room, Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for W New York - Times Square

Everyone (20) Couples (9) Family (12)
1
Partner Couples

I regret staying here on our honey moon. I based my decision on reviews when I booked our stay. Location, staff and service was horrible. Room was horrible, old furniture and bed was uncomfortable. Room was extremely small. Staff was not helpful or understanding at all. Its unfortunately that a Marriott hotel has set this low standards for guests that pay a fair amount to stay with them. Ana A.

By on Oct 26, 2022

5
Family

Perfection

By on Oct 1, 2022

Review comment responded on Oct 7, 2022

That is wonderful to hear, appreciate the positive feedback and we look forward to your return home.

5
Partner Couples

The W is a pure bullseye for location in Time Square!!! Within 50 feet of the iconic picture taking that you see on TV. Room was clean,no issues & wifi was rocking. There are about 20 rooms per floor and sound deadening was not a skimped on source when the upgrades happened. We thought we were the only patrons on our 42 floor. The LivingRoom lounge includes $25 of free liquor daily and its well designed with a contemporary feel. The restaurant downstairs isn't so great though,food was blah like a lot of NY food (Im from Chicago,so I feel I can say the truth lol). The staff at the W are unbelievable professional...no rudeness,no snark comments. I believe they understand for the price of the W, certain expectations of staff behavior is required and they hit a homerun. I wont even consider another hotel for my next NY visit to Time Square.

By on Sep 9, 2022

Review comment responded on Oct 30, 2022

Thank You! Truly appreciate your positive feedback, we look forward to your return home.

4
Everyone

By on Jul 18, 2022

3
Everyone

By on Apr 22, 2022

5
Everyone

By on Mar 7, 2022

2
Everyone

By on Nov 29, 2021

4
Family with small children

Propiedad súper limpia y está en una localidad estupenda

By on Nov 28, 2021

3
Partner Couples

The room was nice but the safe was broken. Also made that there was no valet or room service!!

By , from Bayonne on Nov 28, 2021

1
Everyone

By on Nov 26, 2021

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