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Recent guest reviews

Great location, beautiful property, great staff. Although the staff made a great coffee in the lobby, i do love my first cup of coffee in bed. A coffee maker in the room would have made my stay an A experience

Many restaurants within walking distance and Central Park is close by to enjoy.

Overall a very nice stay. Only downside was no hot water in shower or sink the morning after we arrived.

This hotel is a perfect hidden gem in the upper East side. It's recently renovated boutique style added to the charm. The rooms are clean, comfortable, good sized, and adorable. The staff were super friendly and helpful. The parking garage next store was perfect. Excellent location. I couldn't be more pleased, especially for the price.

Good location. Very quiet. Hard to find a hotel in that area. The room was very small ; no smart TV

I loved the location, the ability to park our car, the staff was so friendly and helpful with the early check in and check out process. The beds were amazingly comfortable. There were three of us in our trip so space for three people did feel a little tight, but it was a great experience overall. We loved our stay.

Parking garage was directly across the street. Architectural details of this place are cool. Loved the old elevator. The room was new. And staff made me feel very welcome.

The Franklin is a cute little boutique hotel located @ 87th on the upper East Side. Recently under new ownership they went out of their way to make my stay comfortable. The rooms are small but the aesthetics and cleanliness make up for the lack of sq ft. Jessica is the manager and in my opinion she does a stellar job representing the Franklin. She informed me they’re putting in a small cafe and she even pulled me a shot of espresso, on the house. There’s valet parking next door for $45 for 24 hrs. Plenty of cute shops and cafes and Central Park is a small jaunt away. I’d highly recommend the Franklin .

Pros: Staff was professional Ver clean, modern, Cons: Very small rooms

E 87th St New York NY

Hotel highlights

  • Walking distance to Central Park and Metropolitan Museum of Art
  • Free WiFi in rooms and public areas
  • Concierge services
  • 24-hour front desk

Located in Upper East Side, voco The Franklin New York, an IHG Hotel is within a 10-minute walk of popular sights such as Central Park and Solomon R. Guggenheim Museum. This 50-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a library.


Rooms

Voco The Franklin New York, an IHG Hotel's 50 individually decorated rooms provide free newspapers, safes, and phones. Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Ironing boards, desks, and wardrobes or closets are other standard amenities.


Property features

Guests of voco The Franklin New York, an IHG Hotel enjoy free WiFi in public areas, a library, and express check-out. Self parking is offered for USD 45 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. This boutique hotel also has a porter/bellhop.

Room options

Premium Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Premium Room, 1 Queen Bed, Non Smoking, Corner

1 Queen Bed | Sleeps 2

Room, 1 Double Bed, Accessible, Non Smoking (Mobility Roll-In Shower)

1 Double Bed | Sleeps 2

Standard Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Guest reviews for voco The Franklin New York, an IHG Hotel

Everyone (5) Couples (1) Family (6)
5
Everyone

Great location, beautiful property, great staff. Although the staff made a great coffee in the lobby, i do love my first cup of coffee in bed. A coffee maker in the room would have made my stay an A experience

By on Jun 23, 2021

Review comment responded on Jun 23, 2021

Thank you so much for the feedback. We are happy to know you enjoyed your stay with us. We hope to welcome you back in the future

5
Family with small children

Many restaurants within walking distance and Central Park is close by to enjoy.

By on Jun 23, 2021

Review comment responded on Jun 23, 2021

Thank you so much for the feedback. We are happy to know you enjoyed your stay with us. We hope to welcome you back in the future

5
Everyone

By on May 31, 2021

Review comment responded on Jun 11, 2021

Thank you so much for the feedback. We are happy to know you enjoyed your stay with us. We hope to welcome you back in the future

5
Everyone

By on May 27, 2021

Review comment responded on Jun 6, 2021

Thank you so much for the feedback. We are happy to know you enjoyed your stay with us. We hope to welcome you back in the future

4
Family Family

Overall a very nice stay. Only downside was no hot water in shower or sink the morning after we arrived.

By on Apr 27, 2021

Review comment responded on Apr 28, 2021

Thank you so much for the feedback. We are happy to know you enjoyed your stay with us. I do apologize for the issue with the hot water. We hope to welcome you back in the future and we can make it up to you.

5
Family

This hotel is a perfect hidden gem in the upper East side. It's recently renovated boutique style added to the charm. The rooms are clean, comfortable, good sized, and adorable. The staff were super friendly and helpful. The parking garage next store was perfect. Excellent location. I couldn't be more pleased, especially for the price.

By on Mar 20, 2021

Review comment responded on Mar 20, 2021

Thank you so much for the feedback. We are happy to know you enjoyed your stay with us. We hope to welcome you back in the future.

4
Partner Couples

Good location. Very quiet. Hard to find a hotel in that area. The room was very small ; no smart TV

By on Mar 15, 2021

Review comment responded on Mar 17, 2021

Thank you so much for the feedback. We apologize for the inconvenience caused by the room size. We hope you stay with us again in the future and we can make it up to you.

5
Family

I loved the location, the ability to park our car, the staff was so friendly and helpful with the early check in and check out process. The beds were amazingly comfortable. There were three of us in our trip so space for three people did feel a little tight, but it was a great experience overall. We loved our stay.

By on Mar 13, 2021

Review comment responded on Mar 13, 2021

Thank you for taking the time to tell us about your experience at voco - The Franklin. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5
Family

Parking garage was directly across the street. Architectural details of this place are cool. Loved the old elevator. The room was new. And staff made me feel very welcome.

By on Feb 27, 2021

Review comment responded on Feb 27, 2021

Thank you so much for the feedback. We are happy to know you enjoyed your stay with us. We hope to welcome you back in the future.

5
Everyone

By on Feb 20, 2021

Review comment responded on Mar 3, 2021

Thank you for taking the time to tell us about your experience at voco - The Franklin. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

voco The Franklin New York, an IHG Hotel

164 E 87th St, New York, NY 10128
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