Front desk person was very unaccomadating. Room is getting very old. Bad sheets, bad comforter.
Friendly staff. Clean, well kept property. A brief visit to Japan.
Great location. The bathroom facilities are great. Rooms a bit small.
Nice and peaceful Needs more amenities restaurant etc and more selection for food but overall great people
A serene and quiet hotel with well-designed rooms. I loved The Kitano.
Family vacation with friends in NYC. We love the food at the Jazz and Hakubai - first class Japanese cuisine! It is not cheap but it is high quality stuff for it is worth it in my opinion. Rooms are rather standard affairs, but the amenity is great and shower/tub combination was user friendly. The only down side is the lack of even temporary parking space in front of the hotel while checking in and my wife had to wait in the car until valet parking staff transported our car to the garage for us. Checking out took longer than expected because our car did not arrive at the entrance for over 45 minutes because 'valet parking was busy'. I should have notified them beforehand, so it is partly my own fault. But overall the staff was all courteous and made their best effort to make our family's stay comfortable and enjoyable. Restaurant staff were also very accommodating to our request with two small children, so we were very happy overall. We will definitely stay again when visiting NYC.
Very nice hotel in midtown. Upgraded on arrival. Quiet comfortable rooms.
Water pressure was not appropriate for me. If that works properly, this hotel is perfect. Room, restaurant and location are nice though.
Me gusta que tenga cuartos para fumadores. El staff muy amable, con excepción del restaurante, arte de muy caro, para lo que ofrece. Me encanta este hotel en general y lo recomiendo. No deberían de cobrar wi fi, la conexión falló la mayor parte del tiempo, y me cobraron 1 de tres días, pero sólo tras pedirlo. Fuera de eso, todo perfecto. El WC es maravilloso :-)
Located in Midtown, The Kitano Hotel New York is adjacent to 5th Avenue and within a 5-minute walk of other popular sights like Grand Central Terminal. This 149-room, 4.5-star hotel welcomes guests with conveniences like 2 restaurants, a business center, and concierge services.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Start each morning with full breakfast, available for a fee from 6:00 AM to 9:00 AM.
All of The Kitano Hotel New York's 149 soundproofed rooms provide minibars, free newspapers, and safes. Guests can expect WiFi, wired Internet, and plasma TVs with cable channels and pay movies. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Other standard amenities include phones and desks.
Guests of The Kitano Hotel New York enjoy access to free WiFi in public areas, conference space, and a business center. Valet parking is offered for USD 55 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include express check-in, express check-out, and free newspapers.
Front desk person was very unaccomadating. Room is getting very old. Bad sheets, bad comforter.
Friendly staff. Clean, well kept property. A brief visit to Japan.
Great location. The bathroom facilities are great. Rooms a bit small.
Thank you for taking the time to review our property and great review of The Kitano Hotel New York. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation. Best Regards, Zack Zahran.
Thank you for taking the time to review our property and great review of The Kitano Hotel New York. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact us on your next visit. Our goal is to ensure your satisfaction and exceed your expectation. Best Regards, Zack Zahran.
Thank you for taking the time to review our property and great review of The Kitano Hotel New York. Glad you found value in your visit. We appreciate your business, and we hope to have another opportunity to serve you in the future. I welcome you to contact me directly on your next visit. Our goal is to ensure your satisfaction and exceed your expectation. Best Regards, Zack
Nice and peaceful Needs more amenities restaurant etc and more selection for food but overall great people
Thank you for taking the time to review our property and the great review of The Kitano Hotel New York, and thank you for advising us of the great experience that you encountered during your recent visit to The Kitano. It is comments such as yours that motivate our team and increase their confidence. Our goal is to ensure your satisfaction and exceed your expectation. Best Regards, Zack Zahran General Manager
A serene and quiet hotel with well-designed rooms. I loved The Kitano.
Good to know you enjoyed your overall visit. Thank you for taking the time to provide us with your comments. We hope to welcome you back again soon. Warm regards,
Family vacation with friends in NYC. We love the food at the Jazz and Hakubai - first class Japanese cuisine! It is not cheap but it is high quality stuff for it is worth it in my opinion. Rooms are rather standard affairs, but the amenity is great and shower/tub combination was user friendly. The only down side is the lack of even temporary parking space in front of the hotel while checking in and my wife had to wait in the car until valet parking staff transported our car to the garage for us. Checking out took longer than expected because our car did not arrive at the entrance for over 45 minutes because 'valet parking was busy'. I should have notified them beforehand, so it is partly my own fault. But overall the staff was all courteous and made their best effort to make our family's stay comfortable and enjoyable. Restaurant staff were also very accommodating to our request with two small children, so we were very happy overall. We will definitely stay again when visiting NYC.
Thank you for the wonderful review of the Kitano Hotel New York. We are happy that you had an overall great experience staying with us. We look forward to the opportunity of welcoming you once again in the near future. Warm Regards,
Thank you for taking the time to review our property and great review of The Kitano Hotel New York. Please accept our sincere apologies for the challenge you experienced. Our goal is to ensure your satisfaction and exceed your expectation. Best Regards, Zack Zahran. General Manager