Are there cleanliness and hygiene measures undertaken at Hilton Times Square?

Cleanliness measures at Hilton Times Square include mask requirements for guests, enhanced cleaning, gap periods between guest stays, and contactless check-out.

What is there to do around Hilton Times Square?

This hotel is situated in Manhattan, just steps from Times Square and St. James Theatre, and within a short walk of Broadway. You'll also find Bryant Park and 5th Avenue less than a mile away.

Is parking available on site at Hilton Times Square?

Yes, parking is offered for USD 78 per day.

Does Hilton Times Square feature a casino on the premises?

No, Hilton Times Square doesn't have a casino.

Is there an indoor pool at Hilton Times Square?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hilton Times Square?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar, and bathrobes.

Are there hot tubs at Hilton Times Square?

No, there isn't a spa tub at this hotel.

Does Hilton Times Square have a restaurant that serves breakfast?

Yes, Hilton Times Square serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hilton Times Square allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Times Square for a fee of USD 75 per accommodation, per day.

Are there connecting rooms at Hilton Times Square?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton Times Square?

The closest major airport to Hilton Times Square is New York, NY (NYS-Skyports Seaplane Base), which is 2.4 mi away (5 minutes by car). Another top airport is John F. Kennedy Intl. Airport (JFK), which is located 17.7 mi away (45-minute drive).

Are there rooms with balconies that I can book at Hilton Times Square?

Yes, some guestrooms at Hilton Times Square offer a balcony and may feature city views.

Hilton Times Square in New York | Best Rates & Deals on Orbitz

Property features

Hilton Times Square features a 24-hour gym, free WiFi in public areas, and a business center. Self parking is available for USD 78 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.

Arrivals + Departures

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 21

Special Check-in Details

Front desk staff will greet guests on arrival.

Payment types

Kids + Beds

Rollaway/extra beds are available for USD 30.0 per night
Cribs/infant beds are available for USD 30.0 per night

Pet Policy

This property welcomes pets for USD 75 per accommodation, per day
Dogs and cats only
Pet weight must not exceed 75 lbs

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Parking has height restrictions.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

Resort fee: USD 30 per accommodation, per night

The resort fee includes:

Internet access
Phone calls
Additional inclusions

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: USD 30 for adults and USD 30 for children (approximately)
Fee for in-room wireless Internet: USD 14.99 per night (rates may vary)
Fee for in-room wired Internet: USD 14.99 (rates may vary)
Fee for wireless Internet in public areas: USD 19.95 (rates may vary)
Self parking fee: USD 78 per day
Pet fee: USD 75 per accommodation, per day
Crib (infant bed) fee: USD 30.0 per night
Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Hilton Times Square Hotel
Hilton Hotel Times Square
Hilton Times Square
Times Square Hilton
Hilton New York City
Hilton Times Square Hotel New York City
New York City Hilton
Hilton Times Square Hotel
Hilton Times Square New York
Hilton Times Square Hotel New York

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4.1

out of 5

"Good!"

See all 36 reviews

Room cleanliness 4.0

Service & staff 4.0

Room comfort 0.0

Hotel condition 4.0

This hotel is most popular for:

Recent guest reviews

The staff were pretty nice the hotel was nice and the location was great! The elevator to the lobby was slow because the other one was broken but other than that I had a great time and I will be back soon!

Great location! The view from our room was amazing!!

We had a great stay. The room was nice and clean. Staff was very nice.

Excellent view of city easy get up and down elevator, front desk and staff were awesome

Convenient location. Security at the door. Easy check in and out process

2 hour line for check-in, horrible breakfast, restaurant too small for hotel size, had to wait in line for breakfast. No business lounge, small bar.

This Hotel may be in a Great Touristy location, but it is not worth staying here. We get to the hotel and have to wait 20 minutes in line to check in. They then tell us our room is not ready, when its already 3pm. The Rooms are simply terrible; they look and feel like Motel rooms instead Hotel rooms. The towels were hard as a rock and the room did not have a clean feel. The bathroom door is the worst design I’ve ever seen; No lock on the door, its super heavy and inconvenient to slide and you can hear everything from the room if you’re in the bathroom. Do not stay here! Find a better option.

I am sure the hotel would point to the fine print but the fact is they blind sided us with a ‘urban location fee’ of $ 30 which is mandatory- during check in. Why not include in the room fee or state it plainly so folks could make an informed decision?

Amazing Property. Just did not believe in the mandatory fee of $30 for drinks, internet, food.

Great location, very clean. Only downside is they need more front desk help. There was always a line!

Guest services never brought what we requested. We ended up having to ask the housekeeping staff to help us.

Refused to accept my Diamond status under Hilton Honors program.

View was great! Location made it easy to get to everything! Close to Aladdin theater.

Everything was great. I don’t want to write more and these review requirements annoy me. If I just want to say it was great let me

Guest reviews for Hilton Times Square

Partner Couples

By N, from New York, New York on Mar 8, 2020

Family with small children

By a verified traveler on Mar 1, 2020

Everyone

By a verified traveler on Feb 28, 2020

By a verified traveler on Feb 10, 2020

By a verified traveler on Feb 1, 2020

By a verified traveler on Jan 30, 2020

Family

By a verified traveler on Jan 6, 2020

Review comment Lynell L responded on Jan 8, 2020

Dear Traveler, Thank you for taking the opportunity to let us know your experience during your past stay with us. I apologize that you were inconvenienced by some issues during your stay. Thank you again for sharing your feedback and we hope we have the opportunity to make it right in the future. Lynell Lovett Administrative Operations Manager

Dear Traveler, Please accept our sincerest apologies for your experience at our hotel. It is extremely disheartening and disappointing that we did not exceed your expectations. We value every guest's feedback and opinion and your response will help us continue to fulfill our commitment to provide excellent customer service and superior guest experience. We hope you will provide us with that opportunity to make it right in the future. Lynell Lovett Administrative Operations Manager

By a verified traveler on Jan 5, 2020

By a verified traveler on Dec 3, 2019

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Hilton Times Square

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