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Hilton Times Square

4.0 out of 5.0
Overview Reviews Amenities & Policies
234 W 42nd St, New York, NY
1-844-663-2269
4.3
out of 5
"Very good!"
See all 290 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.5
Hotel condition 4.5

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

Great location , very friendly, Great time . I would recommend and definitely will be back.

Room was clean and well maintained. Right in the heart of Time Square

I was disappointed of the fact that they didn’t offer free WiFi for customers who didn’t book directly with them.

Location of property was convenient. Anything you needed was in walking distance

Close to everything! Great place to fan out from and see the sites

Would not stay here again honestly. Very disappointed!!! Staff was pleasant but when I called and asked for a toothbrush, I was told it was coming and after 45 mins is still wasn’t there. Called again and asked and was told it was coming again. Still nothing. Finally had to go to the front desk after hours waiting and the toothbrush came. Was not happy with service. Room was ok but could have been cleaner. Bed was made poorly. I rarely write negative reviews but I was very underwhelmed! Only good thing about the hotel was its location.

Was indeed safe , confortable and employes were exception, the only issue was cell service and wifi service.

It was very nice, clean and comfortable. Staff and location met my criterias

nice hotel and close to entertainment and restaurants.

Perfect location for walking to all the best sights on Times Square and Rockefeller Center!

Great location and spacious room. Higher floors have nice views too

Close to times square. Hotel staff seemed like they couldn't be bothered with helping with points or other questions.

Hotel in Times Square. Room was clean, hotel clean, nice morning buffet breakfast, and good meals for dinner. No complaints, will stay again.

Amazing location & price! Our view was incredible!
W 42nd St, New York, NY

Hotel highlights

  • Steps from Times Square and Madame Tussauds Wax Museum
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, Hilton Times Square is next to popular attractions like Times Square and Madame Tussauds Wax Museum. This 478-room, 4-star hotel has a restaurant and a bar/lounge, along with a 24-hour fitness center.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


Rooms

A 46-inch flat-screen TV comes with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an MP3 dock, a refrigerator, and a coffee maker.


Property features

Hilton Times Square features a 24-hour fitness center, free WiFi in public areas, and a business center. Valet parking is offered for USD 78 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

1 Queen Bed

Queen 1 | Sleeps 2
from $119

Two Queen City View Accessible Bath Tub

Queen 2 | Sleeps 4

Two Queen Beds, City View, Roll In Shower

Queen 2 | Sleeps 4

One King Bed, City View, Accessible

King 1 | Sleeps 2

Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 4

Guest reviews for Hilton Times Square

Everyone (70) Couples (96) Business (25) Family (71) Other (10) Friends (17)
5
Partner Couples

Great location , very friendly, Great time . I would recommend and definitely will be back.

By on Mar 26, 2019

4
Everyone

By on Mar 19, 2019

5
Family with small children Business Business Travelers

Room was clean and well maintained. Right in the heart of Time Square

By on Mar 16, 2019

4
Families

I was disappointed of the fact that they didn’t offer free WiFi for customers who didn’t book directly with them.

By on Mar 8, 2019

5
Everyone

Location of property was convenient. Anything you needed was in walking distance

By on Mar 8, 2019

4
Everyone

Close to everything! Great place to fan out from and see the sites

By on Mar 5, 2019

2
Families

Would not stay here again honestly. Very disappointed!!! Staff was pleasant but when I called and asked for a toothbrush, I was told it was coming and after 45 mins is still wasn’t there. Called again and asked and was told it was coming again. Still nothing. Finally had to go to the front desk after hours waiting and the toothbrush came. Was not happy with service. Room was ok but could have been cleaner. Bed was made poorly. I rarely write negative reviews but I was very underwhelmed! Only good thing about the hotel was its location.

By on Feb 25, 2019

Review comment responded on Mar 1, 2019

Dear Traveler, Thank you for taking the time to share feedback on your recent stay with us. I apologize that you did not receive the high quality customer service you have come to expect from us. Please be assured that we have discussed this matter with our Housekeeping managers and addressed this matter with the staff. I hope you give us another opportunity to give you the excellent customer service you have come to expect from Hilton. Lynell Lovett, Administrative Operations Manager

5
Everyone

By on Feb 24, 2019

4
Everyone

By on Feb 12, 2019

5
Everyone

By on Jan 28, 2019

Hilton Times Square

234 W 42nd St, New York, NY 10036

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