NH Collection New York Madison Avenue

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for NH Collection New York Madison Avenue

Exterior
Property preview
Lobby
1 bedroom, minibar, in-room safe, desk
Penthouse Park Av. Jr. Suite with Terrace | 1 bedroom, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Laundry
  • Free WiFi

Explore the area

View in a map
22 East 38th Street, New York, NY, 10016
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Place, Times Square
    ‪11 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior Room

8.4 out of 10
Very good
(16 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Room, City View

8.8 out of 10
Excellent
(10 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Family Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

Premium Room

7.2 out of 10
Good
(22 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Room, City View (Extra Bed 2 adults + 1 child)

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Room, City View (Extra Bed 3 adults)

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite (Tower Suite)

  • 649 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Extra Bed 2 adults + 1 child)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Premium Room, Terrace (View)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Penthouse Park Av. Jr. Suite with Terrace

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Extra Bed 3 adults)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Room (Accessible)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room (Empire State Views)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Room, City View (Twin beds)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room (Twin beds)

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room (View)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Room (View, Twin beds)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

New York

Located in Manhattan, NH Collection New York Madison Avenue is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like Grand Central Terminal. The 288 rooms at this 4.5-star hotel include minibars, coffee makers, and Smart TVs.

What's nearby

  • Empire State Building - 5 min walk - 0.3 miles
  • Grand Central Terminal - 6 min walk - 0.4 miles
  • Broadway - 9 min walk - 0.5 miles
  • Times Square - 11 min walk - 0.6 miles
  • Rockefeller Center - 14 min walk - 0.8 miles

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 7 min walk
  • LaGuardia Airport (LGA) - 21 min drive

Restaurants

  • ‪Morgan Café - ‬1 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪Mulligan's Pub - ‬2 min walk
  • ‪Iberostar 70 Park Avenue - ‬2 min walk
  • ‪Mad Dog & Beans Mexican Cantina - ‬2 min walk

About this property

NH Collection New York Madison Avenue

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Renovated in 2021, NH Collection New York Madison Avenue offers a 24-hour gym, free WiFi in public areas, and coffee in a common area. You can take advantage of discounted offsite parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a meeting room, express check-out, and laundry facilities.
For entertainment, guests can enjoy Smart TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 80 per day); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 35 to 35 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 18 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1923
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - May 2021
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 250 per accommodation, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 35 to 35 per person
  • Nearby parking fee: USD 80 per day (351 ft away)
  • Pet fee: USD 250 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Hotel Jolly Madison Towers
Jolly Hotel Madison
Jolly Hotel Madison Towers
Jolly Hotel Madison Towers New York
Jolly Madison
Jolly Madison Hotel
Jolly Madison Towers
Jolly Madison Towers New York
Madison Jolly Towers
Madison Towers Hotel
Hotel Jolly Madison New York
Jolly Hotel New York
Jolly Hotel Nyc
Jolly Madison Hotel New York
Jolly Madison New York
NH New York Jolly Madison Towers Hotel
Jolly Madison Towers Hotel
NH Collection New York Madison Avenue Hotel
Collection Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue New York
New York NH Collection New York Madison Avenue Hotel
Hotel NH Collection New York Madison Avenue
NH Collection New York Madison Avenue New York
Collection Madison Avenue
Jolly Hotel Madison Towers
NH New York Jolly Madison Towers
Collection Madison Avenue
NH Collection New York Madison Avenue Hotel

Frequently asked questions

Are free cancellation options available at NH Collection New York Madison Avenue?

NH Collection New York Madison Avenue provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at NH Collection New York Madison Avenue?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at NH Collection New York Madison Avenue on Oct 19, 2025 start from $279.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to NH Collection New York Madison Avenue?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Grand Central Terminal and Empire State Building. You'll also find Bryant Park and Broadway less than a mile away.

Is parking available on site at NH Collection New York Madison Avenue?

No, there isn't parking at the hotel but you'll find nearby parking for USD 80 per day (discounts available).

Does NH Collection New York Madison Avenue include a casino?

No, NH Collection New York Madison Avenue doesn't have a casino.

Is there an indoor pool at NH Collection New York Madison Avenue?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at NH Collection New York Madison Avenue?

Amenities that appeal to couples at this hotel include a minibar, a rainfall showerhead, and a smart TV.

Are there hot tubs at NH Collection New York Madison Avenue?

No, there isn't a spa tub at this hotel.

Does NH Collection New York Madison Avenue have a restaurant with a breakfast menu?

NH Collection New York Madison Avenue offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does NH Collection New York Madison Avenue allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at NH Collection New York Madison Avenue for a fee of USD 250 per accommodation, per night.

Are there connecting rooms at NH Collection New York Madison Avenue?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to NH Collection New York Madison Avenue?

The closest major airport to NH Collection New York Madison Avenue is LaGuardia Airport (LGA), which is 8.5 mi away (21 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (15-minute drive).

Are there rooms with balconies that I can book at NH Collection New York Madison Avenue?

Yes, some guestrooms at NH Collection New York Madison Avenue offer a terrace and may feature city views.

Reviews

NH Collection New York Madison Avenue Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 529 out of 834 reviews
Rating 8 - Good. 167 out of 834 reviews
Rating 6 - Okay. 74 out of 834 reviews
Rating 4 - Poor. 37 out of 834 reviews
Rating 2 - Terrible. 27 out of 834 reviews

Reviews

8/10 Good

Deidra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located between Park Avenue and Madison Avenue so convenient to lots of shops and restaurants. The bathroom was super clean and larger than we expected. I would definitely stay here again.
Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2025

2/10 Terrible

Kevin

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Brittney

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Stayed 3 nights in Jun 2025

10/10 Excellent

Lis

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Zac

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great rooms, safe and well priced! Great location too! I will stay here again!
Stayed 3 nights in Jun 2025

6/10 Okay

Emir

Liked: Cleanliness, property conditions & facilities
The room was not ready upon arrival so I’ve got downgraded room rather than waiting for the booked type of room was available. Tiny room, limited amenities. Limited choice breakfast. Noisy AC. Overall very clean.Safe area. Polite and professional staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tomoe

Stayed 2 nights in Jun 2025

10/10 Excellent

Karen, oakville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful space very friendly staff excellent location!!
Stayed 3 nights in Jun 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Alfonso

Stayed 1 night in Jun 2025

8/10 Good

THOMAS STUART

Stayed 2 nights in May 2025

6/10 Okay

Kevin

Disliked: Staff & service
Won’t stay here again, I am a VIP for Hotels and never received what I was owed. The check in process is very clunky. Nothing like the NH’s in Europe
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located close to the Morgan Library and Museum and an easy walk from Grand Central Station. The room was clean and everything seemed new. Beds were comfortable and the room was quiet. The staff was friendly. Rooms are small, which is common in NYC.They have an annoying $40 a day "Destination Fee" which they state is to cover things like wi-fi and ability to check your luggage before and after your stay that you would expect to be included and a piano player that is not even there on weekends when we stayed. They provide a "free" bottle of wine.
Stayed 1 night in Jun 2025

10/10 Excellent

john

Stayed 5 nights in Jun 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael, Palm Coast

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel for brief trip to see museums.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alison, Boca Raton

Liked: Cleanliness, amenities, property conditions & facilities
Such a lovely stay! Perfect location, friendly staff, nice rooms, fabulous bar and lounge with live music mon-fri with Serafina restaurant in the lobby!
Stayed 2 nights in Jun 2025

4/10 Poor

Kurt

Stayed 1 night in Jun 2025

10/10 Excellent

Basem

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025