Hyatt Herald Square New York

4.0 star property
Beaux Arts hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for Hyatt Herald Square New York

View from property
Lobby
City view from property
2 bars/lounges, rooftop bar
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Laundry

Explore the area

Map
30 W 31st St, New York, NY, 10001
  • Empire State Building
    ‪4 min walk‬
  • Times Square
    ‪12 min walk‬
  • Grand Central Terminal
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪26 min drive‬

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Room options

Room, 2 Queen Beds, City View

  • City view
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

  • City view
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • City view
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (with Shower)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New York

Located in Manhattan, Hyatt Herald Square New York is within a 5-minute walk of popular attractions such as Empire State Building and Macy's. This 122-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Empire State Building - 4 min walk - 0.3 miles
  • Macy's - 5 min walk - 0.3 miles
  • Times Square - 12 min walk - 0.7 miles
  • Grand Central Terminal - 16 min walk - 0.9 miles
  • Rockefeller Center - 20 min walk - 1.1 miles

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Jongro BBQ - ‬3 min walk
  • ‪Woorijip - ‬4 min walk
  • ‪Tous Les Jours - ‬3 min walk
  • ‪Tiger Sugar - ‬2 min walk
  • ‪Osamil - ‬1 min walk

About this property

Hyatt Herald Square New York

Beaux Arts hotel with 2 restaurants and bars
Hyatt Herald Square New York offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 85 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, a computer station, and express check-in.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Beaux Arts architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay (maximum USD 150 per stay)
  • Dogs only

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

Are free cancellation options available at Hyatt Herald Square New York?

Hyatt Herald Square New York offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Herald Square New York?

As of Apr 27, 2025, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on May 4, 2025 start from $135.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt Herald Square New York?

This hotel is situated in Manhattan, just steps from 5th Avenue and Empire State Building, and within a short walk of Madison Square Garden. You'll also find Broadway and Bryant Park less than a mile away.

Is parking available on site at Hyatt Herald Square New York?

Yes, valet parking is offered for USD 85 per day. Accessible parking is also available for guests.

Does Hyatt Herald Square New York have a casino?

No, Hyatt Herald Square New York doesn't have a casino.

Will I find an indoor pool at Hyatt Herald Square New York?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hyatt Herald Square New York?

Amenities that appeal to couples at this hotel include premium bedding, a smart TV, and bathrobes.

Does Hyatt Herald Square New York have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Herald Square New York have a restaurant that serves breakfast?

Yes, Hyatt Herald Square New York has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Hyatt Herald Square New York allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Herald Square New York for a fee of USD 100 per pet, per stay.

Does Hyatt Herald Square New York have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hyatt Herald Square New York?

The closest major airport to Hyatt Herald Square New York is LaGuardia Airport (LGA), which is 9.1 mi away (34 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.1 mi away (18-minute drive).

Can I book a room with a balcony at Hyatt Herald Square New York?

No, you won't find guestrooms with balconies at Hyatt Herald Square New York.

Hyatt Herald Square New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Stayed 1 night in Mar 2025

8/10 Good

Maribel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Clean hotel. Only issue was 1 elevator was down whole time we were there
Stayed 4 nights in Mar 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location!!!!
Stayed 4 nights in Feb 2025

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Ramandeep

Stayed 2 nights in Jan 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Room was clean and lobby was nice
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Stayed 3 nights in Jan 2025

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is gracious and helpful. The rooms are a decent size with good amenities. It was immaculate. The furniture and decor is older and worn in areas, but the bed and linens were comfortable. The area in Koreatown is excellent and the hotel is located on a quiet block.
Stayed 3 nights in Jan 2025

10/10 Excellent

dale

Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Bathroom had hair on the sink and floor. There is a staple in the rug on the floor. Kept catching my socks. Pillows not very soft. Everything else was wonderful. Service and staff very friendly and nice. Bartender Moe was very friendly, nice and accommodating. Waiter, hostess, barista, all the same guy at breakfast was fantastic. He was by himself and was very busy but he was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Crystal, Indianapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, and the staff were all so welcoming and friendly. Will definitely book here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Juliana

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not a fan of the “destination fee” we were charged with no explanation. Only one elevator worked. Listing brags sound proof rooms. They are not sound proof. We paid extra for a city view- the view was vent hoods on the building next door. They were nice enough to hold our bags while we explored the city after we checked out.
Stayed 1 night in Jan 2025

6/10 Okay

Luciana Fernanda Razuri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator was closed
Stayed 3 nights in Jan 2025

10/10 Excellent

Alejandro J, Miami

Stayed 3 nights in Jan 2025

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite they charge you a destination fee plus tax per day. They have a very good customer service and clean nice small Hotel. Convenient location in the middle of Midtown
Stayed 3 nights in Jan 2025

4/10 Poor

Tracy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would never stay here again. How do you have ONE elevator working that both staff and guests have to use. Then you charge a resort fee for what? These should have been at least waived for the inconvenience. Many times my Uber had to wait on me just to get downstairs as I was on the 14th floor. The room’s extra small. I didn’t like this hotel at all. The elevators was the worse. I could deal with small rooms but fix your elevators or lose down until you can
Stayed 2 nights in Jan 2025

10/10 Excellent

Alfredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, especially if you are staying long term or just a night or two. Near MSG so great for Knicks Fans. TVs are not smart TV so bring your fire stick but they have many cable channels. Would go again !
Stayed 1 night in Jan 2025

6/10 Okay

Yves

Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Stayed 3 nights in Jan 2025

10/10 Excellent

Sophia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super nice property, they are fixing one elevator but that’s not a big deal, rooms are spacious clean and up to date. staff is friendly good environment. Amazing experience definitely recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk upgraded me to a room w/a wonderful view of the Empire State Bldg., at no cost. Bathroom seemed very new, plenty of space for a NY room, beds comfortable. Noon checkout, vs. usual 11am, was especially nice after a late night out. Will definitely book there again, when the prices are right. Only trouble was that one elevator was being renovated. In a tall building, that did make for a long wait and crowded car. That said, guests cooperated w/each other, joking about the issue, so, it was not a big problem.
Stayed 1 night in Jan 2025

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff were very friendly, helpful and attentive
Stayed 1 night in Jan 2025