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Hyatt Herald Square New York

4.0 star property

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Photo gallery for Hyatt Herald Square New York

2 bars/lounges, rooftop bar
View from property
2 bars/lounges, rooftop bar
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
30 W 31st St, New York, NY, 10001
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪5 min walk‬
  • Place, Times Square
    ‪12 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.0 out of 10
Very good
(32 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(62 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (with Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)
  • City view
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

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About the neighborhood

New York

Located in Manhattan, Hyatt Herald Square New York is within a 5-minute walk of popular attractions such as Empire State Building and Macy's. This 122-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.

What's nearby

  • 5th Avenue - 2 min walk - 0.1 miles
  • Empire State Building - 3 min walk - 0.2 miles
  • Macy's - 5 min walk - 0.3 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Times Square - 12 min walk - 0.7 miles

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 32 min drive

Restaurants

  • ‪Nana’s Green Tea - ‬2 min walk
  • ‪Jongro BBQ - ‬3 min walk
  • ‪Ambassadors Clubhouse - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk
  • ‪OSAMIL Korean Gastropub - ‬1 min walk

About this property

Hyatt Herald Square New York

Hyatt Herald Square New York offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 85 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, a computer station, and express check-in.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $333
Jun 7 - Jun 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Beaux Arts architecture
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay (maximum USD 150 per stay)
  • Dogs only

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 32.18 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

Are free cancellation options available at Hyatt Herald Square New York?

Hyatt Herald Square New York offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Herald Square New York?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on Jun 7, 2026 start from $333, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt Herald Square New York?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Madison Square Garden and Bryant Park. You'll also find Broadway and Times Square less than a mile away.

Is parking available on site at Hyatt Herald Square New York?

Yes, valet parking is offered for USD 85 per day. Wheelchair-accessible parking and RV/bus/truck parking are also available for guests.

Does Hyatt Herald Square New York have a casino?

No, Hyatt Herald Square New York doesn't have a casino.

Will I find an indoor pool at Hyatt Herald Square New York?

No, there is no indoor pool at this hotel.

Is Hyatt Herald Square New York good for couples?

Amenities that appeal to couples at this hotel include a pillow menu, a smart TV, and bathrobes.

Are there hot tubs at Hyatt Herald Square New York?

No, this hotel doesn't have a spa tub.

Does Hyatt Herald Square New York have a restaurant that serves breakfast?

Yes, Hyatt Herald Square New York has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Hyatt Herald Square New York allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Herald Square New York for a fee of USD 100 per pet, per stay.

Are there connecting rooms at Hyatt Herald Square New York?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hyatt Herald Square New York?

The closest major airport to Hyatt Herald Square New York is LaGuardia Airport (LGA), which is 9.9 mi away (32 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.1 mi away (19-minute drive).

Are there rooms with balconies that I can book at Hyatt Herald Square New York?

No, there aren't any guestrooms at Hyatt Herald Square New York that offer a balcony.

Hyatt Herald Square New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven, Saint Johns

Stayed 1 night in Apr 2026

6/10 Okay

Marisol

Traveled with family
Disliked: Amenities, property conditions & facilities
The good thing about this hotel is the location. Everything else is blah. Hotel is under construction and didn’t she a warning about this when I booked. One elevator wasn’t working on certain days. Terrace wasn’t opened. Not sure if it’s because the season hasn’t started yet. Was informed that they had a discounted option for transfer to the airport at check out after I head already booked an uber. Information would have been appreciated at check in.
Stayed 4 nights in Mar 2026

4/10 Poor

Gabriel

Traveled with family
Disliked: Amenities, property conditions & facilities
There was total construction going on. In upper floors Floors 13. 12. We were on 10!! Hammers, drills. and also in floor 2. Using the elevator for said construction- one elevator totally assigned to the construction and the other also used by the construction crew. Only two elevators total. The construction would start at 9 am and end at 4 pm. Noise !!!! And a big line and wait for the elevator. Expedia did not advise that this construction was taking place. I guess because of the construction this Hyatt hotel is extremely limited. Don’t know if areas were being fixed but it had a tiny lobby and an area that was bar, restaurant together very small. But the worst part was that the staff, instead of being understanding was always on the defensive. We had 3 rooms.
Stayed 3 nights in Feb 2026

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, amenities
No indication online that hotel was under construction. Overall, wonderful stay! Nice and clean rooms, And great staff! Good area to stay in, had good amentities
Stayed 1 night in Feb 2026

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Yutong

Stayed 1 night in Feb 2026

10/10 Excellent

Christina

Stayed 3 nights in Feb 2026

2/10 Terrible

Raymond

Stayed 1 night in Jan 2026

6/10 Okay

Myron

Room was clean and high floor dry
Stayed 1 night in Feb 2026

8/10 Good

DeJene

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Julia

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything you need, nothing that you don’t
Stayed 1 night in Jan 2026

10/10 Excellent

Veronica, Póvoa de Rio de Moinhos

I was pleasantly surprised by the
Stayed 4 nights in Jan 2026

10/10 Excellent

Sandra, Somerdale

Stayed 1 night in Dec 2025

4/10 Poor

Tristan

Stayed 2 nights in Jan 2026

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service
This hotel was clean and staff were responsive (I asked for extra pillows, and they were delivered within minutes). It is also a good location close to shopping, Madison Square Garden and the Moynihan Train Station. We also found some good restaurants nearby (and late-night pizza).
Stayed 2 nights in Feb 2026

8/10 Good

Melany

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2026

10/10 Excellent

Randall

Stayed 2 nights in Jan 2026

10/10 Excellent

Delonda

Liked: Cleanliness
Staff were very professional and helpful. Rooms were clean. Very nice hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

Ocean

Stayed 1 night in Jan 2026

10/10 Excellent

Tyson

Stayed 1 night in Jan 2026

10/10 Excellent

Nakeys

Liked: Cleanliness, staff & service, amenities
Everything was perfect.
Stayed 2 nights in Jan 2026

10/10 Excellent

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
Clean nice room
Stayed 1 night in Jan 2026

10/10 Excellent

Viridiana, Chula Vista

Traveled with family
Liked: Cleanliness, amenities
Great place to stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Bindiya

Stayed 2 nights in Jan 2026

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