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Renaissance New York Times Square Hotel

4.0 out of 5.0

Recent guest reviews

Location is everything with this hotel. The staff were very friendly and helpful. The room was laid out well, however, it was in rough shape and the bed looked and felt dirty. The whole hotel had stagnant, musty, heavy air. It just felt gross. The $8 bottled water in the room tasted old and gross too. No ice machine on our floor either. No room service. I don't understand why any hotel like this doesn't offer room service.

What a great place, location, staff, restaurants and views. LOOK NO FURTHER. FAST,, FRIENDLY, STAFF FULLFILS ALL YOUR NEEDS. GREAT ROOMS AND WONDERFUL DDRYKS AND FOOD,

Great location and customer service. Room was excellent and extremely clean

Would recommend this hotel! Clean, quiet (despite being in the heart of Times Square!). Friendly staff

The Renaissance was in the perfect location for all the activities we had planned for our trip! The staff were friendly and professional, and always greeted us when we returned to the hotel. We stayed for four days and our room was always neat and clean each day. The concierge assisted us in acclimating ourselves to the area, and suggested several nearby restaurants to visit our first night...but her best advice was to "wander the area and go in to something that might speak to you!" (We found a lively little Irish pub just down the street.)

Great location just outside of time square. Very helpful staff. Got stuck in one of the elevators once. Heard from other guests that this was a problem for them as well. But the maintenance crew worked fast to get us out and they were aware of the problems and were working on correcting it. The air conditioner could not keep the room cooler than 78 during the day and 76 during the evening. It was hot that week. Was not worth changing rooms for. It was still comfortable. If you plan on using any Bus tour company use the Grayline company. The main pickup point is right outside the hotel. Although get ready to be told there opinion of things instead of sticking to any script.

Location, cleaniness, staff, everything was wonderful. The staff greeted us every time we walked in or out, very attentive to our needs.

Spent Thanksgiving week here. Outstanding room, lounge, service, etc. The high spot was that the concierge was 3 of 3 in recommending outstanding small local restaurants that were close enough to walk to (within about 4 or 5 blocks of the hotel). I would go back in a heartbeat.

Wonderful location, friendly staff, extremely clean rooms. We did look for a summary of the amenities in the room and couldn't find the brochure. Had to ask the staff. Minor item and would recommend the entire trip.

The hotel is in the nice location with few steps away from subway station , few meters away from buzzing Time square . We had a wonderful time here ..

EXELLENT!! THE HOTEL IS NEAR TIMES SQUEAR AND VERY CONFORTABLE... WE LOVE NYC.. WE COME BACK SOON...

My husband and I traveled into NYC for the evening to see a Broadway show and stayed at the Renaissance Hotel. We were quickly checked in, and upgraded to the 24th floor. You enter the hotel at ground level, and then take a short elevator ride to a "main" floor where a second set of elevators awaits to take you to your floor. Our room was clean and comfortable and our room faced Broadway. The room was not at all noisy, and has darkening blinds to keep out the light. While visiting, we also spent time in the R-lounge which was great, except for the slow service. We would definitely stay here again!

Absolutely amazing hotel located right in the heart of all the lights. Couldn't have asked for a better sweet 16 spot for my daughter. She is still bragging to her friends about the hotel, the room, the view, the location in the heart of Times Square!

This was my first time to NYC and the hotel was in the best possible location in Times Square. The hotel room was very clean, well appointed, and the beds and bedding was very comfortable. The hotel staff was very helpful. We got there early and checked our luggage with the concierge and did the same thing when we checked out. It was so convenient! I would definitely recommend The Renaissance! My friend, who was traveling with me had previously stayed at another hotel in the same area and she liked the Renaissance much better!

the location of hotel is very convenient but it is very expensive and does not include breakfast and internet.

This hotel is located in the heart of Times Square. The staff was extrememly helpful and the rooms were clean and comfortable. I stayed here last year and will definitely stay here again!

The staff was excellent. We dined in the lounge and both the service and food were awesome. Location was perfect for theatre and shopping. Concierge was extremely helpful and attentive. Unfortunately, due to the uncomfortable bed it was very difficult to sleep.

This hotel was fantastic! The staff was friendly and helpful and the location was very convenient to all of the Broadway shows and the Subway. I will stay at this hotel again on future trips to the City.

Floridian here. My group of friends and I stayed for a weekend. Very nice room and great staff. Didn't have any issues. Very friendly and clean as well as convenient to the city, right in Time Square. Will defiantly stay here again.

Beds so comfie. Spacious, clean, modern decor. Lovely!! Right in Times Square so convenient to everything! Beautiful hotel!! Would love to stay here again and again!

714 7th Ave New York NY

Located in Midtown, Renaissance New York Times Square Hotel is within a 5-minute walk of Broadway and within 15 minutes of other popular attractions like Times Square. This 310-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a fitness center. Centrally located in New York, the hotel is also a short walk from Rockefeller Center and Macy's.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.


All of Renaissance New York Times Square Hotel's 310 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. 37-inch flat-screen TVs come with pay movies and video-game consoles, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free newspapers, safes, and phones are also available.

Rooms


Guests of Renaissance New York Times Square Hotel enjoy a fitness center, free WiFi in public areas, and a meeting room. Valet parking is offered for USD 65 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Property features

Room options

Room, 1 King Bed

King 1 | Sleeps 3

Room, 1 King Bed

King 1 | Sleeps 3

Room, 1 King Bed, View, Corner (Broadway View)

King 1 | Sleeps 4

Executive Suite, 1 Bedroom

King 1 | Sleeps 4

Guest reviews for Renaissance New York Times Square Hotel

Everyone (7) Couples (10) Business (1) Family (20) Friends (6) Other (1)
3

could be much better

Everyone

Location is everything with this hotel. The staff were very friendly and helpful. The room was laid out well, however, it was in rough shape and the bed looked and felt dirty. The whole hotel had stagnant, musty, heavy air. It just felt gross. The $8 bottled water in the room tasted old and gross too. No ice machine on our floor either. No room service. I don't understand why any hotel like this doesn't offer room service.

By , from H on Apr 30, 2017

5

stop.. you found it,....

Everyone

What a great place, location, staff, restaurants and views. LOOK NO FURTHER. FAST,, FRIENDLY, STAFF FULLFILS ALL YOUR NEEDS. GREAT ROOMS AND WONDERFUL DDRYKS AND FOOD,

By , from Summerville, s.c. on Feb 8, 2017

5
Everyone

Great location and customer service. Room was excellent and extremely clean

By on Dec 31, 2016

5

nice clean hotel

Everyone

Would recommend this hotel! Clean, quiet (despite being in the heart of Times Square!). Friendly staff

By on Nov 10, 2016

4

right on top of the times square action

Everyone

The Renaissance was in the perfect location for all the activities we had planned for our trip! The staff were friendly and professional, and always greeted us when we returned to the hotel. We stayed for four days and our room was always neat and clean each day. The concierge assisted us in acclimating ourselves to the area, and suggested several nearby restaurants to visit our first night...but her best advice was to "wander the area and go in to something that might speak to you!" (We found a lively little Irish pub just down the street.)

By , from Iowa on Sep 20, 2016

4

overall nice hotel. great location!!!

Everyone

Great location just outside of time square. Very helpful staff. Got stuck in one of the elevators once. Heard from other guests that this was a problem for them as well. But the maintenance crew worked fast to get us out and they were aware of the problems and were working on correcting it. The air conditioner could not keep the room cooler than 78 during the day and 76 during the evening. It was hot that week. Was not worth changing rooms for. It was still comfortable. If you plan on using any Bus tour company use the Grayline company. The main pickup point is right outside the hotel. Although get ready to be told there opinion of things instead of sticking to any script.

By , from Des Plaines IL on Jul 19, 2016

5

awesome stay!

Everyone

Location, cleaniness, staff, everything was wonderful. The staff greeted us every time we walked in or out, very attentive to our needs.

By on Apr 12, 2016

5

fantastic trip

Couples

Spent Thanksgiving week here. Outstanding room, lounge, service, etc. The high spot was that the concierge was 3 of 3 in recommending outstanding small local restaurants that were close enough to walk to (within about 4 or 5 blocks of the hotel). I would go back in a heartbeat.

By on Dec 1, 2015

5

fabulous experience

Families

Wonderful location, friendly staff, extremely clean rooms. We did look for a summary of the amenities in the room and couldn't find the brochure. Had to ask the staff. Minor item and would recommend the entire trip.

By on Oct 18, 2015

5

memorable new york family trip

Families

The hotel is in the nice location with few steps away from subway station , few meters away from buzzing Time square . We had a wonderful time here ..

By on Sep 15, 2015