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Recent guest reviews

I liked the view and the setup of room. I didn’t like not having breakfast or having to find parking

The hotel should disclose that all amenities and restaurants are closed in the property. Also it was much smaller than expected but overall experience was good it was in a great place making it easy to eat and do things near by. Parking was expensive

Due to Covid the restaurant and bar was closed, the price should have been much cheaper. Also no refrigerator or coffee maker in the room isn’t cool. Overpriced, low value.

Great location, we had a very pleasant stay and will come back.

Welcoming, friendly and efficient staff. Very stylish hotel

Great hotel, unique design, friendly staff. The only thing I was not very happy with, that the rooms are very small.

Cleanliness. Friendly staff. Proximity to Madison Square Gardens.

Room was very nice but tight. So much that it didn't even have a fridge. Which then meant we couldn't hold leftovers from our wonderful dinner for a late-nite snack or until another time. Bar was beautiful yet pricey. Wish we had more time to see roof tip and restaurant. The little cafe near the entrance Feroce was very quaint and tasty. Not sure if I'd stay there again. The place is very nice and located in a great part of the City. I just have some other places that i prefer, personally.

I loved this hotel, and highly recommend for a couple’s fun weekend. My husband and I stayed Thursday Halloween night for just one night. We loved the friendly and enthusiastic staff at check in. The staff were informative on the rooftop bar having a private party and we appreciated knowing at check in that we needed to visit that bar before 9pm. Our room had a gorgeous view on 18th floor. The bed was a bit firm for me, but the linens were terrific and good pillows. The room was funky with cool decor and we felt like VIPs. One note is that there was very little room for clothing and shoes. A long stay in that room would have been tricky.

If there is more than 1 person in a room, be advised there is NO bathroom privacy beyond the translucent wall between the living space and shower/toilet. You can see and hear anything that goes on, which is quite uncomfortable. The blow dryer only emits heat, it barely blows air. The laundry press (in lieu of an iron + board) had mold inside it. The middle nightstand is cute looking, but the surface is convex so you can't place anything on it without falling off, making it very unpractical. We also kept getting only 3 towels instead of 4. The good parts, the lobby smells amazing and staff is very friendly. The whole place has a cool vibe, but it is very very minimal in amenities and comfort.

Loved the staff, the manager was extremely helpful with our own unique situation. The vibe and decor were both ultra cool.

No room service food. No fridge. No coffee or coffee maker in the room. No dressers, and only two small drawers hidden under one side of the bed.

Free glass Prosecco. Various options for food in hotel. Drinks were $20 each there after. Only permitted to rooftop bar until 9 free of charge.

West 28th Street New York NY

Hotel highlights

  • Walking distance to 5th Avenue and Empire State Building
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, Moxy NYC Chelsea is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like Empire State Building. This 4-star hotel has 349 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at Feroce Caffè, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 11:00 AM.


Rooms

The 349 rooms are air-conditioned and have free local calls. Guests can expect free WiFi and 43-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries.


Property features

At Moxy NYC Chelsea, guests have access to a 24-hour fitness center, free WiFi in public areas, and a business center. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.

Room options

Room, Multiple Beds, Non Smoking

4 Twin Beds | Sleeps 4

Room, 2 Double Beds, Non Smoking, View

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Moxy NYC Chelsea

Everyone (9) Couples (6) Family (9)
4
Partner Couples Family

I liked the view and the setup of room. I didn’t like not having breakfast or having to find parking

By , from Boston on Jan 25, 2021

4
Business Business

The hotel should disclose that all amenities and restaurants are closed in the property. Also it was much smaller than expected but overall experience was good it was in a great place making it easy to eat and do things near by. Parking was expensive

By on Dec 30, 2020

2
Partner Couples Family

Due to Covid the restaurant and bar was closed, the price should have been much cheaper. Also no refrigerator or coffee maker in the room isn’t cool. Overpriced, low value.

By , from Brooklyn on Dec 13, 2020

5
Everyone

Great location, we had a very pleasant stay and will come back.

By on Sep 8, 2020

5
Everyone

By on Jun 25, 2020

5
Everyone

Welcoming, friendly and efficient staff. Very stylish hotel

By on Feb 22, 2020

Review comment responded on Feb 23, 2020

Hey there! Sounds like we made you an official Fun Hunter here at Moxy NYC Chelsea. We love your attention to detail and hearing how much you enjoyed our spirited crew and our hotel swag. Let us know when you will be back in the area, we will have a cocktail waiting for you! Peace + Love + MOXY, Paul Ridguard, Captain

5
Everyone

By on Feb 18, 2020

Review comment responded on Feb 19, 2020

Thank you for taking the time to share your rating with us. Making sure you have a five-star Moxy experience is always our goal so we are thrilled to have provided just that! Please come back soon and travel well! Peace + Love + MOXY, Paul Ridguard, Captain

5
Everyone

By on Feb 2, 2020

Review comment responded on Feb 2, 2020

Hey Anonymous! Thanks for the FANTASTIC rating. Hope that your stay was memorable and that you will come back and see us soon! Peace + Love + MOXY, Paul Ridguard, Captain

5
Family

Great hotel, unique design, friendly staff. The only thing I was not very happy with, that the rooms are very small.

By on Dec 27, 2019

Review comment responded on Dec 28, 2019

We agree, our lively crew, awesome location and unique concept help to make us a breath of fresh air! Thanks for leaving such a FANTASTIC review for Moxy NYC Chelsea and we look forward to seeing you again. Peace + Love + MOXY, Paul Ridguard, Captain

4
Partner Couples Family

Cleanliness. Friendly staff. Proximity to Madison Square Gardens.

By on Dec 23, 2019

Review comment responded on Dec 23, 2019

Thanks so much for the generous review! The Moxy NYC Chelsea does have an amazing central location and then pair that with some friendly smiles, you are set for a great experience! It was a pleasure to have you as our guest and thank you again. Safe travels into the new year friend! Peace + Love + MOXY, Paul Ridguard, Captain

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