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Recent guest reviews

Got the rest I needed after a long trip

I liked that the parking lot was in the building across the street, however, as a person with a walker, it was a long walk around construction to the ramp of the parking garage building and again back to the front to enter and go down the elevator to the parking garage. But if I was able to walk - it was super convenient.

Building has a real water problem, very hard to get a shower with this amount of water. Also AC doesn't work properly, can't be turned off...blows... other than these, it's a nice place, clean, staff fine, has gym, subway close..looks like a 3 star hotel, not 4.

It is a bit noisy in this busy area, but relatively safe. Small hotel, small rooms. Appeared to be clean room with all the amenities (microwave, fridge, hair dryer) in room. AC didn't work well, but someone came up immediately to try and fix. Very convenient location to restaurants and walking distance to many restaurants and interesting areas.

Front desk personnel were very efficient and courteous!

convenient location close to subway access. great views of the river. room was larger than typical Manhattan but that may have been due to it being ADA accessible.

The property was clean and nice, especially for the price.

Nice

Great Location

Expensive garage parking with no in and out privileges. Road work going on in front of hotel

Staff was great

The hotel was nice but my room was not cleaned at all. I stayed 3 night and requested service 2 times with no result. I asked to at least bring me toiletries but they didn't bring anything. During check in, they tried to give me a cheaper room so I had to go back to the front desk and wait for the room I had reserved (water view). I got really sick after i had breakfast at the hotel one morning. Overall, not a good experience.

When I entered the room with my 18 month old son, he immediately started picking up garbage from under the desk from the previous guest. There was chewed gum stuck on the main outlet of the desk for business use. We waited over 2 hours for an egg in the morning. And still had to pay. It’s sad because the staff is hearing the complaints and not the higher ups that are responsible for this.

Very kind staff, very accommodating.

Unspectacular, but clean functional rooms. Extra credit for lamps that did not need an EE degree to operate. Friendly, efficient and proactive staff.

The street directly in front is all construction. Room 403 has mold in the ceiling of the restroom. The cleaning was “glossed” over and wasn’t thoroughly done. Staff was nice, food was mediocre. I won’t stay there again.

Water St New York NY

Hotel highlights

  • Walking distance to Wall Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Manhattan, Hilton Garden Inn NYC Financial Center/Manhattan Downtown is within a 5-minute walk of Battery Park and within 15 minutes of other popular attractions like New York Stock Exchange. This 250-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 7:00 AM to 10:30 AM.


Rooms

Guests can expect 40-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

Guests of Hilton Garden Inn NYC Financial Center/Manhattan Downtown enjoy a 24-hour gym, free WiFi in public areas, and conference space. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible (Roll-in Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed (With Drinks-Snacks)

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn NYC Financial Center/Manhattan Downtown

Everyone (13) Couples (9) Family (12)
5
Everyone

Got the rest I needed after a long trip

By on Feb 19, 2024

5
Everyone

I liked that the parking lot was in the building across the street, however, as a person with a walker, it was a long walk around construction to the ramp of the parking garage building and again back to the front to enter and go down the elevator to the parking garage. But if I was able to walk - it was super convenient.

By on Feb 5, 2024

5
Everyone

By on Jan 17, 2024

3
Family

Building has a real water problem, very hard to get a shower with this amount of water. Also AC doesn't work properly, can't be turned off...blows... other than these, it's a nice place, clean, staff fine, has gym, subway close..looks like a 3 star hotel, not 4.

By on Nov 28, 2023

4
Everyone

It is a bit noisy in this busy area, but relatively safe. Small hotel, small rooms. Appeared to be clean room with all the amenities (microwave, fridge, hair dryer) in room. AC didn't work well, but someone came up immediately to try and fix. Very convenient location to restaurants and walking distance to many restaurants and interesting areas.

By on Oct 9, 2023

4
Partner Couples

Front desk personnel were very efficient and courteous!

By on Sep 23, 2023

5
Partner Couples

convenient location close to subway access. great views of the river. room was larger than typical Manhattan but that may have been due to it being ADA accessible.

By on Sep 16, 2023

5
Business Business

The property was clean and nice, especially for the price.

By on Sep 5, 2023

5
Family

Nice

By on Sep 2, 2023

5
Everyone

Great Location

By on Jul 5, 2023

Hilton Garden Inn NYC Financial Center/Manhattan Downtown

6 Water St, New York, NY 10004
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