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Kixby

Property class: 4

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Photo gallery for Kixby

Exterior
2 bars/lounges, rooftop bar, cocktail bar
Lobby sitting area
Exterior detail
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪27 min drive‬

Room options

View all photos for Lux Queen

Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(92 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen Queen

9.0 out of 10
Wonderful
(29 reviews)
  • 224 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Premium bedding, pillowtop beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(184 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Kixby is next to popular attractions like Herald Square and Empire State Building. This 4-star hotel welcomes guests with 195 rooms and conveniences like free in-room WiFi, a gym, and a rooftop terrace.

What's nearby

  • Macy's - 2 min walk - 0.1 miles
  • Herald Square - 2 min walk - 0.1 miles
  • Empire State Building - 5 min walk - 0.3 miles
  • Times Square - 8 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.5 miles

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Capital One Cafe - ‬2 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Monarch Rooftop - ‬1 min walk
  • ‪Tonchin New York - ‬4 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Kixby

At Kixby, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and a porter/bellhop.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 24.50 for adults and USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Frequently asked questions

Are free cancellation options available at Kixby?

Kixby provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Kixby?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Kixby on Apr 26, 2026 start from $269, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Kixby?

This hotel is situated in Manhattan, just steps from 5th Avenue and Herald Square, and within a short walk of Bryant Park. You'll also find Broadway and Times Square less than a mile away.

Is parking available on site at Kixby?

No, there isn't parking at the hotel but you'll find nearby parking for USD 65 per day (discounts available).

Does Kixby feature a casino?

No, Kixby doesn't have a casino.

Is there an indoor pool at Kixby?

No, there is no indoor pool at this hotel.

Is Kixby good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and streaming services.

Are there hot tubs at Kixby?

No, there isn't a spa tub at this hotel.

Does Kixby have a restaurant that serves breakfast?

Yes, Kixby serves continental breakfast for a surcharge each morning at Lot 15 @ Kixby.

Does Kixby allow pets to stay for free?

No, pets aren't allowed at Kixby though service animals are welcome.

Are there connecting rooms at Kixby?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Kixby?

The closest major airport to Kixby is LaGuardia Airport (LGA), which is 9.7 mi away (30 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.9 mi away (19-minute drive).

Are there rooms with balconies that I can book at Kixby?

No, there aren't any guestrooms with balconies at Kixby.

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1395 out of 1844 reviews
Rating 8 - Good. 316 out of 1844 reviews
Rating 6 - Okay. 86 out of 1844 reviews
Rating 4 - Poor. 20 out of 1844 reviews
Rating 2 - Terrible. 27 out of 1844 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

CASSANDRA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, excellent location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Peter Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic and the staff were very helpful, location was perfect also.Great restaurant in the hotel also.
Stayed 3 nights in Dec 2025

10/10 Excellent

Prince

Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value and wonderful staff..
Stayed 2 nights in Dec 2025

10/10 Excellent

Garrett

Clean room, nice bathroom and great water pressure in the shower.
Stayed 2 nights in Dec 2025

8/10 Good

Oksana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of noise my time in early morning from construction and other noises from outside traffic, good that stuff provided earplugs on request.
Stayed 4 nights in Dec 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities
Clean room, great location. Nice touch with the 24 hour coffee bar. 4 stars because the bed could be a little more comfortable. Overall, we had a great stay and would definitely stay again as it checked all our needs for one night in NYC.
Stayed 1 night in Dec 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was spotless and cleaned every day
Stayed 5 nights in Dec 2025

6/10 Okay

Ashley

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms were very clean and updated however, the refrigerator did not work and had to be repaired. A few things that would be beneficial to guests: water and ice on each floor, coffee on each floor, a mirror in the room other than the bathroom, and a microwave. The hotel offers coffee and water on the 2nd floor only, which isn’t convenient if you aren’t staying on that floor. When getting ready for the day, two people had to share one mirror in the bathroom while there could have been a mirror placed in the room as well. The hotel bar was ok but nothing fancy and they didn’t have many options when it came to liquors or beers. The bartender would have to run back and forth between the hotel bar and restaurant attached to the hotel in order to get drinks or food. The staff were very friendly.
Stayed 5 nights in Dec 2025

6/10 Okay

Nick

Stayed 2 nights in Dec 2025

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Kixby is in a Great location, It’s a beautiful boutique hotel with pretty rooms that are nicely appointed. Comfortable bed with good linens and updated bathroom. This hotel was very nice especially compared to the hotel a few blocks away that we stayed in prior. The lobby is elegant, and the staff were so friendly and accommodating. They will hold your luggage before and after check in without a fee. Also there’s a room on the 2nd floor with coffee, water and snacks that’s accessible 24/7. The restaurant attached is so fun and has a great happy hour. You’ve got to try one of the crazy huge milkshakes, a feast! We really enjoyed it and would absolutely stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Jemma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect location central to all our sightseeing stops. A clean warm room well equipped with all amenities. Helpful staff that could not do enough for us, Jose went out of his way to ensure our stay was first class! We will be returning and staying in Kixby
Stayed 3 nights in Dec 2025

2/10 Terrible

Gerald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room we stayed in was extraordinarily noisy all night. We did not sleep more than an hour, when we called down to the front desk and asked if they could move us to a different room we were told none of the rooms would be any better and we’re offered earplugs. In the morning they offered us new rooms. They were available the previous evening but in the morning, they said they would be better. We complain to management and they basically said too bad for the money you’re spending in New York City. There are literally hundreds of better options.
Stayed 2 nights in Dec 2025

10/10 Excellent

Todd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was easily the best I’ve stayed at in NYC if you’re not able to spend a small fortune to do so. Based on the room and amenities, I’d call this a relative bargain.
Stayed 1 night in Dec 2025

10/10 Excellent

Vivek

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and service was better and the location is awesome.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rosaria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Large, quiet, clean rooms. Water refilling stations and coffee available. Wonderful staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

R. Bradley

Stayed 2 nights in Dec 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff were very congenial and helpful. The room was lovely: they adopted a good design that makes rooms feel kind of homey, more like residences than corporate properties. They're small but not cramped, and they're efficient without being austere. Beware, though: The cocktail bar off the lobby is a crashing disappointment. I had one of the worst drinks I've had in my adult life. Unforgivably bad, and not cheap. Worse than an airport cocktail, like cough syrup. Avoid! Otherwise, this hotel was a lovely haven. I'd stay here again in a heartbeat. Wonderfully well located.
Stayed 3 nights in Dec 2025

10/10 Excellent

Diann

Stayed 1 night in Dec 2025

10/10 Excellent

Latisha

Stayed 1 night in Dec 2025

6/10 Okay

Ana M

Traveled with group
Liked: Staff & service
Room was small for the price. Lobby was cozy. Walking distance to Macy’s. Found street parking on a Saturday night, Bed was comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Close to everything! Clean. Nice staff. Great extras
Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Loved the espresso machine! Walkable to everything!
Stayed 3 nights in Dec 2025

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