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Kixby

4.0 star property

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Photo gallery for Kixby

Exterior
Exterior detail
2 bars/lounges, rooftop bar, cocktail bar
Lobby sitting area
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪35 min drive‬

Room options

View all photos for Lux Queen

Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(94 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen Queen

9.0 out of 10
Wonderful
(30 reviews)
  • 224 sq ft
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Lux King

Premium bedding, pillowtop beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(188 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

New York

Located in Manhattan, Kixby is next to popular attractions like Herald Square and Empire State Building. This 4-star hotel welcomes guests with 195 rooms and conveniences like free in-room WiFi, a gym, and a rooftop terrace.

What's nearby

  • Macy's - 2 min walk - 0.1 miles
  • Herald Square - 2 min walk - 0.1 miles
  • Empire State Building - 5 min walk - 0.3 miles
  • Times Square - 8 min walk - 0.4 miles
  • Madison Square Garden - 10 min walk - 0.5 miles

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Capital One Cafe - ‬2 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Monarch Rooftop - ‬1 min walk
  • ‪Roma Pizza & Restaurant - ‬3 min walk
  • ‪Tonchin New York - ‬4 min walk

About this property

Kixby

At Kixby, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and a porter/bellhop.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 24.50 for adults and USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Metro

Hotel Metro New York

Metro Hotel

Metro Hotel New York City

Kixby Hotel

Hotel Metro

Kixby New York

Kixby Hotel New York

Frequently asked questions

Are free cancellation options available at Kixby?

Kixby provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Kixby?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Kixby on Jun 7, 2026 start from $344, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Kixby?

This hotel is situated in Manhattan, just steps from 5th Avenue and Herald Square, and within a short walk of Bryant Park. You'll also find Broadway and Times Square less than a mile away.

Will I be able to park at Kixby?

No, there isn't parking at the hotel but you'll find nearby parking for USD 65 per day (discounts available).

Does Kixby feature a casino?

No, Kixby doesn't have a casino.

Is there an indoor pool at Kixby?

No, there is no indoor pool at this hotel.

Is Kixby good for couples?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and streaming services.

Does Kixby have a hot tub?

No, there isn't a spa tub at this hotel.

Does Kixby have a restaurant that serves breakfast?

Yes, Kixby serves continental breakfast for a surcharge each morning at Lot 15 @ Kixby.

Does Kixby allow pets to stay for free?

No, pets aren't allowed at Kixby though service animals are welcome.

Does Kixby have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Kixby?

The closest major airport to Kixby is LaGuardia Airport (LGA), which is 9.7 mi away (30 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.9 mi away (19-minute drive).

Can I book a room with a balcony at Kixby?

No, you won't find guestrooms with balconies at Kixby.

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1444 out of 1899 reviews
Rating 8 - Good. 321 out of 1899 reviews
Rating 6 - Okay. 91 out of 1899 reviews
Rating 4 - Poor. 18 out of 1899 reviews
Rating 2 - Terrible. 25 out of 1899 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Friendly staff and great location!
Stayed 1 night in Apr 2026

10/10 Excellent

Patrice K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and kind! Shoutout to Jay for going above and beyond. Location is excellent.
Stayed 7 nights in Mar 2026

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location, staff was very friendly and helpful, and the room was super cute and had everything we needed! I would stay here again!
Stayed 4 nights in Mar 2026

10/10 Excellent

Kari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very walkable location
Stayed 3 nights in Mar 2026

10/10 Excellent

Sheana

Stayed 2 nights in Feb 2026

8/10 Good

Heidi

Liked: Cleanliness, property conditions & facilities
very clean rooms, kind staff, great location.
Stayed 2 nights in Feb 2026

10/10 Excellent

Justo

Stayed 4 nights in Feb 2026

10/10 Excellent

Patti

Stayed 2 nights in Feb 2026

8/10 Good

Ray

Stayed 1 night in Feb 2026

10/10 Excellent

Ericka

Stayed 3 nights in Nov 2025

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Alina made us feel very welcome on our anniversary. The room was clean and spacious. The bed was comfortable. The hotel is centrally located near most trains and food.
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect. Well appointed and super clean. Staff was more than helpful. Beverage center was a major bonus. Will return.
Stayed 1 night in Feb 2026

10/10 Excellent

Jorge

Stayed 4 nights in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
This was our third stay at the Kixby. It is an absolutely lovely small hotel with great rooms, staff and amenities. The location is terrific and accessible to the whole city.
Stayed 4 nights in Feb 2026

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was perfectly clean, staff very friendly and helpful, as soon as we arrived the lady on the desk offered advice, maps, recommendations and provided lots of info which was very helpful.
Stayed 3 nights in Feb 2026

2/10 Terrible

Tracey

Business traveler
Disliked: Cleanliness, staff & service, amenities
This room was cancelled one mi th prior and they never complied and now barging me even though I cancelled. Got a huge run around. Nobody taking responsibility. Never should you book this hotel as they do not comply with basic cancellation.
Stayed 1 night in Feb 2026

6/10 Okay

Nathalie

Liked: Cleanliness
Disliked: Amenities
I have stayed in this hotel several time like 6-7 times I was disappointed with hidden costs, lack of customer care at the reception, charges for late check out and lack of assistance from Alina.
Stayed 2 nights in Feb 2026

10/10 Excellent

Eduvirgen

Liked: Cleanliness, property conditions & facilities
Except
Stayed 1 night in Feb 2026

10/10 Excellent

Craig

Stayed 1 night in Feb 2026

10/10 Excellent

Manuel

Traveled with group
Liked: Cleanliness, staff & service, amenities
Amazing place to stay it’s my new favorite hotel in New York!!
Very close to everything pretty!!
Stayed 3 nights in Feb 2026

10/10 Excellent

eric

Stayed 1 night in Feb 2026

10/10 Excellent

Juan R., Camuy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Employees are very friendly and courteous. Love the ambience, lobby smell so good… Room is impecable, clean, comfortable. Walking distance to restaurants, shopping, and main attractions. This is my second time staying in Kixby and will return.
Stayed 2 nights in Feb 2026

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

10/10 Excellent

Mara

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was very charming with a classic feel with lovely original details. It was very calm in the hustle and bustle of New York. And the rooms were lovely. I would definitely go back!
Stayed 2 nights in Feb 2026

10/10 Excellent

Karen N

Liked: Cleanliness, property conditions & facilities
Room spotless; accommodating front desk; wonderful staff. Love the location.
Stayed 3 nights in Feb 2026

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