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Kixby

4.0 star property

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Photo gallery for Kixby

Exterior
Lobby
Exterior detail
2 bars/lounges, rooftop bar, cocktail bar
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

View all photos for Lux Queen

Lux Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(84 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillowtop beds, in-room safe, desk

Lux Queen Queen

8.8 out of 10
Excellent
(25 reviews)
  • 224 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Premium bedding, pillowtop beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(176 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, Kixby is next to popular attractions like Herald Square and Empire State Building. This 195-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Macy's - 2 min walk - 0.1 miles
  • Herald Square - 2 min walk - 0.1 miles
  • Empire State Building - 5 min walk - 0.3 miles
  • Times Square - 8 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.5 miles

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Capital One Cafe - ‬2 min walk
  • ‪Monarch Rooftop - ‬1 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Tonchin New York - ‬4 min walk

About this property

Kixby

At Kixby, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and a porter/bellhop.
Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 24.50 for adults and USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Frequently asked questions

Are free cancellation options available at Kixby?

Kixby provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Kixby?

As of Feb 26, 2026, prices found for a 1-night stay for 2 adults at Kixby on Feb 27, 2026 start from 147.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Kixby?

This hotel is situated in Manhattan, just steps from 5th Avenue and Macy's, and within a short walk of Broadway. You'll also find Times Square and Madison Square Garden less than a mile away.

Is parking available on site at Kixby?

No, there isn't parking at the hotel but you'll find nearby parking for USD 65 per day (discounts available).

Does Kixby feature a casino?

No, Kixby doesn't have a casino.

Is there an indoor pool at Kixby?

No, there is no indoor pool at this hotel.

Is Kixby a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and streaming services.

Are there hot tubs at Kixby?

No, there isn't a spa tub at this hotel.

Does Kixby have a restaurant that serves breakfast?

Yes, Kixby serves continental breakfast for a surcharge each morning at Lot 15 @ Kixby.

Does Kixby allow pets to stay for free?

No, pets aren't allowed at Kixby though service animals are welcome.

Are there connecting rooms at Kixby?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Kixby?

The closest major airport to Kixby is LaGuardia Airport (LGA), which is 9.7 mi away (30 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.9 mi away (19-minute drive).

Are there rooms with balconies that I can book at Kixby?

No, at Kixby, there aren't any guestrooms that list a balcony.

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1327 out of 1769 reviews
Rating 8 - Good. 308 out of 1769 reviews
Rating 6 - Okay. 84 out of 1769 reviews
Rating 4 - Poor. 22 out of 1769 reviews
Rating 2 - Terrible. 28 out of 1769 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and attentive staff. Great location for visiting sites in midtown.
Stayed 3 nights in Nov 2025

10/10 Excellent

milissa

Stayed 3 nights in Nov 2025

10/10 Excellent

Chandrasekhar

Liked: Cleanliness, staff & service, amenities
Great location- nice rooms, friendly staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Sheldon

Stayed 4 nights in Nov 2025

10/10 Excellent

LARISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Richard

The room was clean, easy check-in and check-out, nice bathroom. Nothing over the top, but a comfortable room in a good location in Herald Square.
Stayed 1 night in Nov 2025

10/10 Excellent

Jenice

Stayed 4 nights in Nov 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t do breakfast at the hotel but was very convenient to everything very clean and staff was very nice and pleasant even provided snacks would visit again
Stayed 1 night in Nov 2025

10/10 Excellent

Shanyda

Stayed 2 nights in Nov 2025

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, the staff surprised me about my request. Very happy with the overall experience. The location of the hotel is outstanding. Nothing to complain.
Stayed 5 nights in Nov 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed to meet my son and early Christmas shop Got upgraded (free) to penthouse and enjoyed rooftop access to skyline and quiet room! Shower was a little tricky but honestly this was fantastic Stowed my suitcase to shop etc my checkout day and quick, clear directions to penn station and airport
Stayed 2 nights in Nov 2025

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Staff members were very helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, cool decor, fun bar, and great location!
Stayed 2 nights in Nov 2025

10/10 Excellent

Anays

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff. Staff offers luggage storage. Room and bathrooms are spacious. They also offer a water bottle with free refills of filtered water or sparkling water in various flavors. It was a really nice gesture.
Stayed 1 night in Nov 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 2 nights in Nov 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful, we will definitely be back
Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandra

Stayed 7 nights in Nov 2025

10/10 Excellent

Magdalena

Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great room
Stayed 1 night in Nov 2025

10/10 Excellent

jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very nice and welcoming! They gave us recommendations since we did travel during early November! The room was clean and they were very attentive when it came to housekeeping! It was in a great location walking distance from just about everything and very easy to get to the stations! Would definitely recommend and stay here again!
Stayed 3 nights in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Traci

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was a great size for New York! Very pleased. Beds super comfortable. Just a really cute hotel, great location. Zero complaints, would definitely stay here in a heartbeat.
Stayed 3 nights in Nov 2025

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service
Overall a good experience. The hotel location is ideal for walking around the city; it was easy and convenient. There is a subway station on the corner by the hotel. I called to request early check in and was told no problem. When I arrived to the hotel at 1:30pm I learned that check in before 4pm is a $50 fee, so I opted to leave my luggage there and check in later. They did let us check in at 3pm for no charge which was nice. The beds are very firm and not the most comfortable mattress. There are no blackout shades which made sleep difficult if you prefer a dark environment. I wore ear plugs to drown out the noise from the city. The room was not exceptionally loud but you will definitely hear honking, sirens and construction late into the night. They give you complimentary water bottles at checkout and have a water filling and coffee station on the 2nd floor which is nice. However, the coffee machine was broken one day which was annoying. Staff were all very nice but when I requested extra pillows to my room I got questioned by a manager who (I think) suspected I was trying to sneak extra people into my room. I just sleep with extra pillows which I don’t think is too big of a request. Overall, would I stay at this hotel again: yes. Was it my favorite hotel stay: no. They could make some improvements.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yuridia

Liked: Cleanliness, staff & service, amenities
Staff was very welcoming and polite. Room was clean as well as the hotel. Would definitely stay here again!
Stayed 6 nights in Nov 2025

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