Metro Room, 1 Queen Bed
Queen 1 | Sleeps 2
from $117
3.8
out of 5
Average Guest Review
See all 506 reviews
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Recent guest reviews
The check-in process was very slow at 4:30 PM on a Friday afternoon as there were only 2 staff completing check-ins. When we returned to our room on Saturday night the hallway reeked of cigarette smoke even though the property is non-smoking.
Great room, wonderful location to everything! Bathroom tub needed glazing, just in older shape all together.
Great location, but hotel rooms do need a little more update!
Everything was nice except the shower door had gaps so the water leaks every time we took a shower. A water puddle formed on the floor...
This is a beautiful hotel with a fascinating history. Really friendly & accomodating staff. Very pleasantly updated & comfortable hotel. Ask to book a room with a view. The property is very convenient to Penn Station, with the Empire State building a handy compass point (it stands proudly a few blocks East), & the world famous Macy's (I don't even like big department stores, but I feel enriched by the visit). There's even an AMC movie theater across the street, & a Baskin Robbins open late. Make sure to go down the escalator to the little museum, telling the hotel's fascinating history. Tesla lived the last decade of his life here, the most technically advanced hotel of it's time, in two rooms on the 33rd floor.
The exceptionally small room size negatively impacted our experience. Otherwise, no complaints.
Small room. Upset to be charged extra $25 for small refrigerator in room
Good location and staff. The room I paid for didn’t have the metro view that I paid extra for.
We paid for a New Yorker view suite. At check in we were going to get a room on that floor but at the last second the room number changed from 4001 to 786. Upon arrival to the room we were given a suite, however our view was of a brick wall and another hotel window. I contacted guest services who said they would be able to waive a fee since they no longer had the room we paid for. They said they would be able to switch our room the following day after 12. After several conversations we were finally switched to the correct room. However we were not compensated for their mistake. We paid for the better room and should be credited.
Very high quality hotel in excellent location - right next to Penn Station with a) multiple subway lines going all over NYC and b) direct train links to Newark and JFK airports. will definitely stay here again
It was ok, hotel is about 100 years old and room is small but the price was good.
Excellent service and location. Extremely comfortable bed and slept thru entire night. Will be here again in February, 2019.
The best things about this hotel are location (easy walk to Penn Station) and staff, who are pleasant and accommodating. It can be helpful to have as it does a restaurant on the premises, as well. I have stayed here a few times due to location. For the price though, I think the very small room could have offered a coffee maker at least. I was able to get hot water for my bedtime tea at the restaurant but this was not convenient. Also no microwave or mini fridge. The pedestal sink made it a challenge for me to find a convenient place for toiletries though there was a shelf on the wall, designed perhaps for taller people than me. Perhaps small things to some, but they add up.
Close to Penn Station. Room average. Stayed there 2 weeks ago and room had been updated. Clean room. Staff friendly. Would and have recommended this hotel. Thank you!
This was a terrible experience! You should see the bags under my eyes. Sirens, horns traffic all through the night. The old windows did not help. I got out of there st 6 am and couldn’t get out of there fast enough. I felt like I was in Prison cell sleeping on a cot. NEVER again!! Awful awful awful!!
Good location. Staff is not friendly as expected. The sink was clogged. The hot shower was too hot.
Great hotel and staff. Perfect location. Room very small though and bathroom was tiny and outdated. Overlooking that, it is a great hotel, perfectly located within Manhattan and such amazing staff.
Hotel highlights
- Walking distance to Madison Square Garden and Macy's
- Free in-room WiFi
- Onsite dining
- 24-hour fitness center
Located in Midtown, The New Yorker A Wyndham Hotel is adjacent to Madison Square Garden and within a 10-minute walk of other popular attractions like Macy's. This 4-star hotel has 1050 guestrooms and offers conveniences like 2 restaurants, a 24-hour fitness center, and free in-room WiFi.
Dining
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with full breakfast, available for a fee from 6:00 AM to 11:00 AM.
Rooms
A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and the bathroom offers free toiletries. Other standard amenities include a safe, a phone, and an ironing board.
Property features
The New Yorker A Wyndham Hotel offers a 24-hour fitness center, a conference center, and a business center. Valet parking is available for USD 70 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.
Guest reviews for The New Yorker A Wyndham Hotel
Partner
Couples
The check-in process was very slow at 4:30 PM on a Friday afternoon as there were only 2 staff completing check-ins. When we returned to our room on Saturday night the hallway reeked of cigarette smoke even though the property is non-smoking.
Everyone
Great room, wonderful location to everything! Bathroom tub needed glazing, just in older shape all together.
Review comment
Megan B.-Guest Relations Manager responded on Feb 7, 2019
Dear Guest, We appreciate you taking the time to share your review with us and look forward to welcoming you back to The New Yorker, A Wyndham Hotel in the near future. Best Regards,
Everyone
Great location, but hotel rooms do need a little more update!
Review comment
The New Yorker, A Wyndham Hotel responded on Jan 31, 2019
Dear Maribel; Thank you for choosing to stay with us during your recent visit to New York City. If we failed to provide you a comfortable stay, we would like the opportunity to rectify your experience. Please contact the hotel and speak with the Guest Reception Manager on duty. We appreciate you taking the time to share your review with us.
Everyone
Everything was nice except the shower door had gaps so the water leaks every time we took a shower. A water puddle formed on the floor...
Review comment
The New Yorker, A Wyndham Hotel responded on Jan 29, 2019
Thank you for choosing to stay with us during your recent visit to New York City. Our service culture is to meet or exceed our guests expectations and based on your review we succeeded. We appreciate you taking the time to share your review with us and look forward to welcoming you back to The New Yorker, A Wyndham Hotel in the near future.
Everyone
This is a beautiful hotel with a fascinating history. Really friendly & accomodating staff. Very pleasantly updated & comfortable hotel. Ask to book a room with a view. The property is very convenient to Penn Station, with the Empire State building a handy compass point (it stands proudly a few blocks East), & the world famous Macy's (I don't even like big department stores, but I feel enriched by the visit). There's even an AMC movie theater across the street, & a Baskin Robbins open late. Make sure to go down the escalator to the little museum, telling the hotel's fascinating history. Tesla lived the last decade of his life here, the most technically advanced hotel of it's time, in two rooms on the 33rd floor.
Review comment
The New Yorker, A Wyndham Hotel responded on Jan 26, 2019
Thank you for choosing to stay with us during your recent visit to New York City. Our service culture is to meet or exceed our guests expectations and based on your review we succeeded. We appreciate you taking the time to share your review with us and look forward to welcoming you back to The New Yorker, A Wyndham Hotel in the near future.
Everyone
The exceptionally small room size negatively impacted our experience. Otherwise, no complaints.
Review comment
The New Yorker, A Wyndham Hotel responded on Jan 27, 2019
Thank you for choosing to stay with us during your recent visit to New York City. If we failed to provide you a comfortable stay, we would like the opportunity to rectify your experience. Please contact the hotel and speak with the Guest Reception Manager on duty. We appreciate you taking the time to share your review with us.
Everyone
Review comment
The New Yorker, A Wyndham Hotel responded on Jan 22, 2019
Thank you for choosing to stay with us during your recent visit to New York City. Our service culture is to meet or exceed our guests expectations and based on your review we succeeded. We appreciate you taking the time to share your review with us and look forward to welcoming you back to The New Yorker, A Wyndham Hotel in the near future.
Everyone
Small room. Upset to be charged extra $25 for small refrigerator in room
Review comment
The New Yorker, A Wyndham Hotel responded on Jan 12, 2019
Dear Anonymous; Thank you for choosing to stay with us during your recent visit to New York City. If we failed to provide you a comfortable stay, we would like the opportunity to rectify your experience. Please contact the hotel and speak with the Guest Reception Manager on duty. We appreciate you taking the time to share your review with us.
Everyone
Good location and staff. The room I paid for didn’t have the metro view that I paid extra for.
Review comment
The New Yorker, A Wyndham Hotel responded on Jan 9, 2019
Thank you for choosing to stay with us during your recent visit to New York City. Please reach out to our management team with the full name on your reservation and a copy of your review, as we would like to investigate your claims and make any necessary corrections.
Everyone
Review comment
The New Yorker, A Wyndham Hotel responded on Jan 3, 2019
Thank you for choosing to stay with us during your recent visit to New York City. Our service culture is to meet or exceed our guests expectations and based on your review we succeeded. We appreciate you taking the time to share your review with us and look forward to welcoming you back to The New Yorker Hotel in the near future.
The New Yorker A Wyndham Hotel
481 Eighth Ave., New York, NY 10001Hotel Amenities
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Thank you for choosing to stay with us during your recent visit to New York City. If we failed to provide you a comfortable stay, we would like the opportunity to rectify your experience. Please contact the hotel and speak with the Guest Reception Manager on duty. We appreciate you taking the time to share your review with us.