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The New Yorker A Wyndham Hotel

4.0 out of 5.0

The New Yorker A Wyndham Hotel

4.0 out of 5.0

Recent guest reviews

Small room. Upset to be charged extra $25 for small refrigerator in room

Good location and staff. The room I paid for didn’t have the metro view that I paid extra for.

We paid for a New Yorker view suite. At check in we were going to get a room on that floor but at the last second the room number changed from 4001 to 786. Upon arrival to the room we were given a suite, however our view was of a brick wall and another hotel window. I contacted guest services who said they would be able to waive a fee since they no longer had the room we paid for. They said they would be able to switch our room the following day after 12. After several conversations we were finally switched to the correct room. However we were not compensated for their mistake. We paid for the better room and should be credited.

Very high quality hotel in excellent location - right next to Penn Station with a) multiple subway lines going all over NYC and b) direct train links to Newark and JFK airports. will definitely stay here again

It was ok, hotel is about 100 years old and room is small but the price was good.

Excellent service and location. Extremely comfortable bed and slept thru entire night. Will be here again in February, 2019.

The best things about this hotel are location (easy walk to Penn Station) and staff, who are pleasant and accommodating. It can be helpful to have as it does a restaurant on the premises, as well. I have stayed here a few times due to location. For the price though, I think the very small room could have offered a coffee maker at least. I was able to get hot water for my bedtime tea at the restaurant but this was not convenient. Also no microwave or mini fridge. The pedestal sink made it a challenge for me to find a convenient place for toiletries though there was a shelf on the wall, designed perhaps for taller people than me. Perhaps small things to some, but they add up.

Close to Penn Station. Room average. Stayed there 2 weeks ago and room had been updated. Clean room. Staff friendly. Would and have recommended this hotel. Thank you!

This was a terrible experience! You should see the bags under my eyes. Sirens, horns traffic all through the night. The old windows did not help. I got out of there st 6 am and couldn’t get out of there fast enough. I felt like I was in Prison cell sleeping on a cot. NEVER again!! Awful awful awful!!

Good location. Staff is not friendly as expected. The sink was clogged. The hot shower was too hot.

Great hotel and staff. Perfect location. Room very small though and bathroom was tiny and outdated. Overlooking that, it is a great hotel, perfectly located within Manhattan and such amazing staff.

Perfect location for our one day trip - right across from Penn Station, short walk to Times Square and Broadway. Coffee shop, diner, bar within hotel. Staff was extremely pleasant and profession. Very old hotel but room was updated and very clean.

Great location with helpful and friendly staff, rooms and hallway could use an update

The Wyndham provided a very good experience on my stay in New York. The service and room maintenance was very good and personnel were very helpful in getting around the city. All and all a very good experience.

Nice hotel overall and enjoyed our stay. Close to the subways which is a plus. Rooms were big for NY. Good location! Would stay again.

481 Eighth Ave. New York NY

Hotel highlights

  • Walking distance to Madison Square Garden and Macy's
  • Free in-room WiFi
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, The New Yorker A Wyndham Hotel is adjacent to Madison Square Garden and within a 10-minute walk of other popular attractions like Macy's. This 4-star hotel has 1050 guestrooms and offers conveniences like 2 restaurants, a 24-hour fitness center, and free in-room WiFi. It's in central New York and also a short walk from Empire State Building and Times Square.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start your day off with full breakfast, available for a fee.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and the bathroom offers free toiletries. Other standard amenities include a coffee maker, a safe, and a phone.


Property features

The New Yorker A Wyndham Hotel offers a 24-hour fitness center, a conference center, and a business center. Valet parking is available for USD 60.00 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

New Yorker Suite, 2 Doubles

Full 2 | Sleeps 6

Metro View Room, 1 Queen Bed

Queen 1 | Sleeps 2

Metro View Room, 2 Double Beds

Full 2 | Sleeps 4

Metro Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for The New Yorker A Wyndham Hotel

Everyone (125) Business (91) Couples (139) Family (72) Friends (38) Other (35)
3
Everyone

Small room. Upset to be charged extra $25 for small refrigerator in room

By on Jan 10, 2019

Review comment responded on Jan 12, 2019

Dear Anonymous; Thank you for choosing to stay with us during your recent visit to New York City. If we failed to provide you a comfortable stay, we would like the opportunity to rectify your experience. Please contact the hotel and speak with the Guest Reception Manager on duty. We appreciate you taking the time to share your review with us.

2
Everyone

Good location and staff. The room I paid for didn’t have the metro view that I paid extra for.

By on Jan 5, 2019

Review comment responded on Jan 9, 2019

Thank you for choosing to stay with us during your recent visit to New York City. Please reach out to our management team with the full name on your reservation and a copy of your review, as we would like to investigate your claims and make any necessary corrections.

5
Everyone

By on Jan 1, 2019

Review comment responded on Jan 3, 2019

Thank you for choosing to stay with us during your recent visit to New York City. Our service culture is to meet or exceed our guests expectations and based on your review we succeeded. We appreciate you taking the time to share your review with us and look forward to welcoming you back to The New Yorker Hotel in the near future.

1
Everyone

We paid for a New Yorker view suite. At check in we were going to get a room on that floor but at the last second the room number changed from 4001 to 786. Upon arrival to the room we were given a suite, however our view was of a brick wall and another hotel window. I contacted guest services who said they would be able to waive a fee since they no longer had the room we paid for. They said they would be able to switch our room the following day after 12. After several conversations we were finally switched to the correct room. However we were not compensated for their mistake. We paid for the better room and should be credited.

By on Dec 31, 2018

Review comment responded on Jan 5, 2019

Dear Anonymous, Thank you for staying at The New Yorker, A Wyndham Hotel. You stated the hotel waived the fee as compensation for not having the suite you booked, what additional compensation where you looking for? Also if you booked a non-view suite, 786 and 4001 are the same non-view. We are unable to investigate your claims as you wrote your feedback as Anonymous. Please contact the hotel.

5
Everyone

Very high quality hotel in excellent location - right next to Penn Station with a) multiple subway lines going all over NYC and b) direct train links to Newark and JFK airports. will definitely stay here again

By on Dec 30, 2018

Review comment responded on Dec 31, 2018

Thank you for choosing to stay with us during your recent visit to New York City. Our service culture is to meet or exceed our guests expectations and based on your review we succeeded. We appreciate you taking the time to share your review with us and look forward to welcoming you back to The New Yorker Hotel in the near future.

5
Everyone

By on Dec 29, 2018

Review comment responded on Dec 29, 2018

Thank you for choosing to stay with us during your recent visit to New York City. Our service culture is to meet or exceed our guests expectations and based on your review we succeeded. We appreciate you taking the time to share your review with us and look forward to welcoming you back to The New Yorker Hotel in the near future.

3
Everyone

It was ok, hotel is about 100 years old and room is small but the price was good.

By on Dec 23, 2018

Review comment responded on Dec 24, 2018

Thank you for choosing to stay with us during your recent visit to New York City. We appreciate you taking the time to share your review with us.

5
Everyone

Excellent service and location. Extremely comfortable bed and slept thru entire night. Will be here again in February, 2019.

By on Dec 20, 2018

Review comment responded on Dec 20, 2018

Thank you for choosing to stay with us during your recent visit to New York City. Our service culture is to meet or exceed our guests expectations and based on your review we succeeded. We appreciate you taking the time to share your review with us and look forward to welcoming you back to The New Yorker Hotel in the near future.

3
Everyone

The best things about this hotel are location (easy walk to Penn Station) and staff, who are pleasant and accommodating. It can be helpful to have as it does a restaurant on the premises, as well. I have stayed here a few times due to location. For the price though, I think the very small room could have offered a coffee maker at least. I was able to get hot water for my bedtime tea at the restaurant but this was not convenient. Also no microwave or mini fridge. The pedestal sink made it a challenge for me to find a convenient place for toiletries though there was a shelf on the wall, designed perhaps for taller people than me. Perhaps small things to some, but they add up.

By on Dec 19, 2018

Review comment responded on Dec 19, 2018

Thank you for choosing to stay with us during your recent visit to New York City. Our service culture is to meet or exceed our guests expectations and based on your review we succeeded. We appreciate you taking the time to share your review with us and look forward to welcoming you back to The New Yorker Hotel in the near future.

5
Everyone

Close to Penn Station. Room average. Stayed there 2 weeks ago and room had been updated. Clean room. Staff friendly. Would and have recommended this hotel. Thank you!

By on Dec 18, 2018

Review comment responded on Dec 20, 2018

Thank you for choosing to stay with us during your recent visit to New York City. Our service culture is to meet or exceed our guests expectations and based on your review we succeeded. We appreciate you taking the time to share your review with us and look forward to welcoming you back to The New Yorker Hotel in the near future.

The New Yorker A Wyndham Hotel

481 Eighth Ave., New York, NY 10001