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Empire Hotel

4.0 out of 5.0

Empire Hotel

4.0 out of 5.0

Recent guest reviews

Nice hotel and location, staff was very friendly and helpful.

We stay here several times per year for convenience because it’s near my daughter’s school. Lately, there always seems to be an issue with something. This stay, our carpet was soaking wet and we had to be moved because the air conditioner was leaking. Said our new room was a bigger corner room, but it wasn’t. No regular coffee in room and when we requested some, it never came.

clean, nice rooftop bar, good location, no complaints at all.

I'll start with the good. The staff is very nice and accommodating. Now to the bad. The room was expensive considering the size of the room and amenities. The room was the size of a coffin. Luggage can barely fit in it. The bathroom was even smaller. As soon as you walk in the bathroom, you are already on top of the toilet. Then you face left and you are in the shower. Not exaggerating. The shower didn't enough have a door or curtain to prevent water from coming out. So as soon as I was done showering, the little bit of bathroom floor was soaked. I wouldn't recommend this hotel to anyone.

Excellent location! Staff is friendly and helpful. One of my favorite hotels in NYC!

I loved in NY for 12 years and looked at the Hotel Empire sign almost every day. Due to its location and exterior, I always imagined it would be the height of elegance and sophistication. I think it's because of what I imagined, that i left feeling let down. Don't get me wrong, the hotel and staff are fine, but i don't feel like i should have to request for different times for a crib to be sent to the room for my infant. On top of that, adding a crib to a hotel room shouldn't make it impossible to move anywhere else in the room. Like many NYC rooms, it was extraordinarily cramped, but adding a crib and baby stroller meant having to climb over beds to get anywhere. The hotel bar was mediocre with extraordinarily overpriced drinks. Overall, i was just really underwhelmed by the whole experience.

Pasquale is an amazing host for hotel. Great hotel, perfect location and fantastic restaurant options. This was my 5th stay and I’ll stay there again.

The room was very tiny, a small triangle. The A/C was broken and the room was incredibly hot. The shower had almost no water pressure and a piece broke off when we tried to use the detachable shower head.

It was alright, a bit noisy on the 6th floor. Walls too thin, heard way too much from the room next door.

Great location but hotel wasn't worth the value. The bathroom had water damage and smelled like mold. There were wires coming out of the AC unit, and overall dust and grime throughout the room.

1. I had to wait ~5 minutes to check-in because there was only one clerk working. That doesn't seem like a long time, until you're standing there after a 6 hour plane ride. 2. The bathroom was so small, that the only way to close the door after getting into the bathroom was to step into the shower. not very convenient!

Mildew in room on two walls. Dirty bandaid in the shower from previous guest! Room was extremely noisy from the street.

Location was great, right by Lincoln center. Rooms were nice, ours was really small, so size up if you can afford to. Comfy bed, Lumpy pillows. Shower got water everywhere, no way around it. Overall tho, I’d stay again. Good price, again I thought the location was great, esp if you’ll be traveling throughout via subway.

If you want to go to Lincoln Center shows, the location can't be beat. The rooms could use some upgrades. The showers are weird and water gets on the floor no matter how careful one is. There are great restaurants nearby.

44 W 63rd St New York NY

Hotel highlights

  • Steps from Central Park and Lincoln Center
  • 2 bars/lounges
  • Outdoor pool
  • Fitness center

Located in Upper West Side, Empire Hotel is next to popular attractions like Central Park and Lincoln Center. This 4-star hotel welcomes guests with 426 rooms and conveniences like an outdoor pool, a fitness center, and a rooftop terrace. It's in central New York and also a short walk from Carnegie Hall and Ed Sullivan Theater.


Dining

For your convenience, a continental breakfast is served each morning for a fee.


Rooms

Guests can expect to find WiFi and a flat-screen TV with pay movies. Beds sport premium bedding and the bathroom offers free toiletries and bathrobes. Other standard amenities include a minibar, free newspapers, and a laptop-compatible safe.


Property features

At Empire Hotel, guests enjoy an outdoor pool, a fitness center, and a rooftop terrace. Valet parking is available for USD 60 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this boutique hotel include WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Superior Room, 1 King Bed

King 1 | Sleeps 2

Superior Double Room, 2 Double Beds

Full 2 | Sleeps 4

Junior Suite, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Empire Hotel

Everyone (87) Couples (118) Business (47) Family (65) Other (37) Friends (32)
5
Everyone

Nice hotel and location, staff was very friendly and helpful.

By on Dec 17, 2018

Review comment responded on Dec 17, 2018

Dear Sir, Thank you very much for taking the time to write such a great review of your experience with us at The Empire Hotel NYC. We are delighted to read how much you enjoyed your trip and the hotel staff. We hope to have the pleasure of your company again soon.

3
Everyone

We stay here several times per year for convenience because it’s near my daughter’s school. Lately, there always seems to be an issue with something. This stay, our carpet was soaking wet and we had to be moved because the air conditioner was leaking. Said our new room was a bigger corner room, but it wasn’t. No regular coffee in room and when we requested some, it never came.

By , from New Baltimore MI on Dec 15, 2018

Review comment responded on Dec 16, 2018

Dear Sir, Thank you very much for taking a moment to write about your experience with us at The Empire Hotel. We are sorry to hear that your experience did not live up to your expectations.Your feedback will certainly help us improve our services and we do hope to have the opportunity to restore your confidence in our hotel and welcome you back in the near future.

5
Everyone

By on Nov 26, 2018

Review comment responded on Nov 26, 2018

Thank you for your review

5
Everyone

clean, nice rooftop bar, good location, no complaints at all.

By , from New York State on Nov 19, 2018

Review comment responded on Nov 21, 2018

Thank you for staying at The Empire

2
Everyone

I'll start with the good. The staff is very nice and accommodating. Now to the bad. The room was expensive considering the size of the room and amenities. The room was the size of a coffin. Luggage can barely fit in it. The bathroom was even smaller. As soon as you walk in the bathroom, you are already on top of the toilet. Then you face left and you are in the shower. Not exaggerating. The shower didn't enough have a door or curtain to prevent water from coming out. So as soon as I was done showering, the little bit of bathroom floor was soaked. I wouldn't recommend this hotel to anyone.

By on Nov 18, 2018

Review comment responded on Nov 21, 2018

Dear Sir, We are sorry to learn about your less than pleasant experience with us. Please accept our most sincere apologies as we failed to meet your expectations as well as our own standards of hospitality. Your feedback will certainly help us improve our services and we do hope to have the opportunity to restore your confidence in our hotel and welcome you back in the near future.

4
Everyone

Excellent location! Staff is friendly and helpful. One of my favorite hotels in NYC!

By , from CT on Nov 15, 2018

Review comment responded on Nov 18, 2018

Dear Sir, Thank you for staying at The Empire. Looking forward to your next visit.

2
Everyone

By on Nov 14, 2018

Review comment responded on Nov 15, 2018

Thank you for staying at The Empire

2
Everyone

I loved in NY for 12 years and looked at the Hotel Empire sign almost every day. Due to its location and exterior, I always imagined it would be the height of elegance and sophistication. I think it's because of what I imagined, that i left feeling let down. Don't get me wrong, the hotel and staff are fine, but i don't feel like i should have to request for different times for a crib to be sent to the room for my infant. On top of that, adding a crib to a hotel room shouldn't make it impossible to move anywhere else in the room. Like many NYC rooms, it was extraordinarily cramped, but adding a crib and baby stroller meant having to climb over beds to get anywhere. The hotel bar was mediocre with extraordinarily overpriced drinks. Overall, i was just really underwhelmed by the whole experience.

By , from Washington DC on Nov 12, 2018

Review comment responded on Nov 12, 2018

Thank you for taking the time to leave us a great review. We appreciate the feedback you have given us.

5
Everyone

Pasquale is an amazing host for hotel. Great hotel, perfect location and fantastic restaurant options. This was my 5th stay and I’ll stay there again.

By , from Mumbai, India on Nov 10, 2018

Review comment responded on Nov 10, 2018

Thank you so much for your review! We will be sure to share your wonderful words with Pasquale!

2
Everyone

The room was very tiny, a small triangle. The A/C was broken and the room was incredibly hot. The shower had almost no water pressure and a piece broke off when we tried to use the detachable shower head.

By on Nov 9, 2018

Review comment responded on Nov 10, 2018

We are terribly sorry for your unpleasant experience while staying with us. We are working consistently to improve in all aspects of the hotel- your feedback is greatly appreciated and we will use it as guidance to improve. Thank you again!