Skip to main content
Beginning of main content

Empire Hotel

4.0 out of 5.0

Recent guest reviews

Cute hotel in a great location! Staff was friendly

The only thing I did not like was the frame wallpaper on the second floor. The staff were great. Checking in and out was quick and easy. The hotel bar was a little crowded with people from the street that didn't seem to be staying there. The bar service was a little slow.

the hotel was very nice, particularly for the value, and had a terrific location. Plus the staff was helpful and nice

We had a fabulous view of Lincoln Center from our room, great dining options across the street, location is close to 2 Metro stations, and a short block from Times Square attractions.

Location, cleanliness, very professional staff. I love the hotel (lobby and room, very pretty)

Loved it! Would recommend it to anyone! Loved it so much im going back next year!

Location is great; service/staff are also great. However, we hope that the hotel can fix the HVAC in our room before we visit in a week! Also, the blinds could not be rolled down.

Great location and size . We loved the bed very comfortable and great bathroom and shower

I’ll come back for the convenience and friendly staff, great location!!!

Great location. Great hotel. Great concierge. Housekeeping Staff needs to be educated on what “do not disturb” means and NOT KNOCK on your door for any reason unless of course in an emergency.

Such easy access to Lincoln Center and New York City Ballet—fabulous staff, comfort, and room amenities.

The room and bathroom were small but clean. The bathroom door seemed like it was 100 years old and the bathroom was so cramped, you could barely use the toilet. The shower had to door to close, it only had one stationary panel. I was charged for mini bar items when I didn’t take anything. Convenient location but not worth the price I paid for it. The view was a wall looking into other rooms from the hotel. I couldn’t fully close the curtains either. Next time I’ll be going elsewhere.

Great location. Rooms on small side but well appointed. Very happy with the value. Strange wallpaper in halls. Comfy bed.

The location is great, I have stayed there many times. This time the room they gave us was a fire trap. It had a table holding the Tv which left about 5" between the bed and table. To get to the bathroom or to the door it was an uncomfortable squeeze. In case of fire, it would have been a disaster The bathroom was sooo uncomfortable that you could sit on the John and wash you face at the same time..The water took a good 5 minutes to heat up and there was no mirror or coffee pot in the room. Of course we complained unceasingly and the only room available was $80. a night more. The next day they were able to change our room which was similar to the original BUT the TV was on the wall which addressed the fire trap issue. The bathroom was larger which addressed that issue and there was a coffee pot in the room. You were allowed two pods( which we had) and were charged $3.00 for each pod after that. They tried to charge us $6.00 for two pods but when I explained to them we had only two they recanted. It is a great location for the opera but they are giving you less and charging for things that should be amenities.

Not a deal breaker, but I had called in advance about room ammenaties and was told that there was an in-room coffee machine. When I inquired at the front desk I was told that only the upper floors had ammenaties. Not a big deal but it was raining and I would rather have not needed to go out in the cold morning for a cup of coffee. I also told them about a heating issue that was promptly fixed. The bath door didn't stay closed and the sink stopper was stuck in the down position.

Hotel highlights

  • Steps from Central Park and Lincoln Center
  • Free WiFi in rooms and public areas
  • 2 bars/lounges
  • Outdoor pool

Located in Upper West Side, Empire Hotel is next to popular attractions like Central Park and Lincoln Center. This 4-star hotel welcomes guests with 426 rooms and conveniences like an outdoor pool, free in-room WiFi, and a fitness center.


Dining

Start each morning with continental breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

Guests can expect to find free WiFi and a flat-screen TV with pay movies. Beds sport premium bedding and the bathroom offers free toiletries and bathrobes. Other standard amenities include a minibar, free newspapers, and a laptop-compatible safe.


Property features

At Empire Hotel, guests enjoy an outdoor pool, a fitness center, and a rooftop terrace. Valet parking is available for USD 60 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this boutique hotel include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Superior Room, 1 King Bed

King 1 | Sleeps 2

Superior Double Room, 2 Double Beds

Full 2 | Sleeps 4

Junior Suite, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Empire Hotel

Everyone (103) Couples (121) Business (47) Family (73) Other (37) Friends (32)
5
Everyone

By on Apr 1, 2019

Review comment responded on Apr 6, 2019

Thank you for your Rating!

4
Families

Cute hotel in a great location! Staff was friendly

By on Mar 30, 2019

Review comment responded on Mar 30, 2019

Thank you for taking the time to leave us a great review

4
Families Friends

The only thing I did not like was the frame wallpaper on the second floor. The staff were great. Checking in and out was quick and easy. The hotel bar was a little crowded with people from the street that didn't seem to be staying there. The bar service was a little slow.

By on Mar 27, 2019

Review comment responded on Mar 30, 2019

Thank you for taking the time to leave us a great review

4
Everyone

the hotel was very nice, particularly for the value, and had a terrific location. Plus the staff was helpful and nice

By on Mar 19, 2019

Review comment responded on Mar 19, 2019

Thank you for taking the time to leave us a review.

4
Friends

We had a fabulous view of Lincoln Center from our room, great dining options across the street, location is close to 2 Metro stations, and a short block from Times Square attractions.

By on Mar 19, 2019

Review comment responded on Mar 19, 2019

Thank you for taking the time to leave us a review.

5
Families Families

Location, cleanliness, very professional staff. I love the hotel (lobby and room, very pretty)

By , from New Jersey on Mar 19, 2019

Review comment responded on Mar 19, 2019

Thank you for taking the time to leave us a review.

5
Everyone

By on Mar 13, 2019

Review comment responded on Apr 2, 2019

Thank you for taking the time to leave us a great rating.

5
Partner Couples

Loved it! Would recommend it to anyone! Loved it so much im going back next year!

By , from Riverside on Mar 8, 2019

Review comment responded on Mar 8, 2019

Michelle, Thank you for your kind rating, We were honored to serve you and we can't wait to see you again soon.

5
Everyone

By on Mar 7, 2019

Review comment responded on Apr 2, 2019

Thank you for taking the time to leave us a great rating.

5
Everyone

By on Mar 6, 2019

Review comment responded on Apr 2, 2019

Thank you for taking the time to leave us a great rating.