Standard Room, 1 Queen Bed
Queen 1 | Sleeps 2
from $127
Empire Hotel
4.0 out of 5.0Empire Hotel 4.0 out of 5.0
Empire Hotel 4.0 out of 5.0
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Empire Hotel
4.0 out of 5.0
W 63rd St,
New York,
NY
1-844-663-2276
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Empire Hotel
4.0 out of 5.0
3.6
out of 5
Average Guest Review
See all 386 reviews
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Recent guest reviews
Nice hotel and location, staff was very friendly and helpful.
We stay here several times per year for convenience because it’s near my daughter’s school. Lately, there always seems to be an issue with something. This stay, our carpet was soaking wet and we had to be moved because the air conditioner was leaking. Said our new room was a bigger corner room, but it wasn’t. No regular coffee in room and when we requested some, it never came.
clean, nice rooftop bar, good location, no complaints at all.
I'll start with the good. The staff is very nice and accommodating. Now to the bad. The room was expensive considering the size of the room and amenities. The room was the size of a coffin. Luggage can barely fit in it. The bathroom was even smaller. As soon as you walk in the bathroom, you are already on top of the toilet. Then you face left and you are in the shower. Not exaggerating. The shower didn't enough have a door or curtain to prevent water from coming out. So as soon as I was done showering, the little bit of bathroom floor was soaked. I wouldn't recommend this hotel to anyone.
Excellent location! Staff is friendly and helpful. One of my favorite hotels in NYC!
I loved in NY for 12 years and looked at the Hotel Empire sign almost every day. Due to its location and exterior, I always imagined it would be the height of elegance and sophistication. I think it's because of what I imagined, that i left feeling let down. Don't get me wrong, the hotel and staff are fine, but i don't feel like i should have to request for different times for a crib to be sent to the room for my infant. On top of that, adding a crib to a hotel room shouldn't make it impossible to move anywhere else in the room. Like many NYC rooms, it was extraordinarily cramped, but adding a crib and baby stroller meant having to climb over beds to get anywhere. The hotel bar was mediocre with extraordinarily overpriced drinks. Overall, i was just really underwhelmed by the whole experience.
Pasquale is an amazing host for hotel. Great hotel, perfect location and fantastic restaurant options. This was my 5th stay and I’ll stay there again.
The room was very tiny, a small triangle. The A/C was broken and the room was incredibly hot. The shower had almost no water pressure and a piece broke off when we tried to use the detachable shower head.
It was alright, a bit noisy on the 6th floor. Walls too thin, heard way too much from the room next door.
Great location but hotel wasn't worth the value. The bathroom had water damage and smelled like mold. There were wires coming out of the AC unit, and overall dust and grime throughout the room.
1. I had to wait ~5 minutes to check-in because there was only one clerk working. That doesn't seem like a long time, until you're standing there after a 6 hour plane ride. 2. The bathroom was so small, that the only way to close the door after getting into the bathroom was to step into the shower. not very convenient!
Mildew in room on two walls. Dirty bandaid in the shower from previous guest! Room was extremely noisy from the street.
Location was great, right by Lincoln center. Rooms were nice, ours was really small, so size up if you can afford to. Comfy bed, Lumpy pillows. Shower got water everywhere, no way around it. Overall tho, I’d stay again. Good price, again I thought the location was great, esp if you’ll be traveling throughout via subway.
If you want to go to Lincoln Center shows, the location can't be beat. The rooms could use some upgrades. The showers are weird and water gets on the floor no matter how careful one is. There are great restaurants nearby.
Hotel highlights
- Steps from Central Park and Lincoln Center
- 2 bars/lounges
- Outdoor pool
- Fitness center
Located in Upper West Side, Empire Hotel is next to popular attractions like Central Park and Lincoln Center. This 4-star hotel welcomes guests with 426 rooms and conveniences like an outdoor pool, a fitness center, and a rooftop terrace. It's in central New York and also a short walk from Carnegie Hall and Ed Sullivan Theater.
Dining
For your convenience, a continental breakfast is served each morning for a fee.
Rooms
Guests can expect to find WiFi and a flat-screen TV with pay movies. Beds sport premium bedding and the bathroom offers free toiletries and bathrobes. Other standard amenities include a minibar, free newspapers, and a laptop-compatible safe.
Property features
At Empire Hotel, guests enjoy an outdoor pool, a fitness center, and a rooftop terrace. Valet parking is available for USD 60 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this boutique hotel include WiFi in public areas, a meeting room, and a 24-hour business center.
Guest reviews for Empire Hotel
Everyone
Nice hotel and location, staff was very friendly and helpful.
Everyone
We stay here several times per year for convenience because it’s near my daughter’s school. Lately, there always seems to be an issue with something. This stay, our carpet was soaking wet and we had to be moved because the air conditioner was leaking. Said our new room was a bigger corner room, but it wasn’t. No regular coffee in room and when we requested some, it never came.
Review comment
The Empire Team responded on Dec 16, 2018
Dear Sir, Thank you very much for taking a moment to write about your experience with us at The Empire Hotel. We are sorry to hear that your experience did not live up to your expectations.Your feedback will certainly help us improve our services and we do hope to have the opportunity to restore your confidence in our hotel and welcome you back in the near future.
Everyone
Review comment
chris responded on Nov 26, 2018
Thank you for your review
Everyone
clean, nice rooftop bar, good location, no complaints at all.
Review comment
The Empire Team responded on Nov 21, 2018
Thank you for staying at The Empire
Everyone
I'll start with the good. The staff is very nice and accommodating. Now to the bad. The room was expensive considering the size of the room and amenities. The room was the size of a coffin. Luggage can barely fit in it. The bathroom was even smaller. As soon as you walk in the bathroom, you are already on top of the toilet. Then you face left and you are in the shower. Not exaggerating. The shower didn't enough have a door or curtain to prevent water from coming out. So as soon as I was done showering, the little bit of bathroom floor was soaked. I wouldn't recommend this hotel to anyone.
Review comment
The Empire Team responded on Nov 21, 2018
Dear Sir, We are sorry to learn about your less than pleasant experience with us. Please accept our most sincere apologies as we failed to meet your expectations as well as our own standards of hospitality. Your feedback will certainly help us improve our services and we do hope to have the opportunity to restore your confidence in our hotel and welcome you back in the near future.
Everyone
Excellent location! Staff is friendly and helpful. One of my favorite hotels in NYC!
Review comment
Empire Team responded on Nov 18, 2018
Dear Sir, Thank you for staying at The Empire. Looking forward to your next visit.
Everyone
Review comment
Empire Team responded on Nov 15, 2018
Thank you for staying at The Empire
Everyone
I loved in NY for 12 years and looked at the Hotel Empire sign almost every day. Due to its location and exterior, I always imagined it would be the height of elegance and sophistication. I think it's because of what I imagined, that i left feeling let down. Don't get me wrong, the hotel and staff are fine, but i don't feel like i should have to request for different times for a crib to be sent to the room for my infant. On top of that, adding a crib to a hotel room shouldn't make it impossible to move anywhere else in the room. Like many NYC rooms, it was extraordinarily cramped, but adding a crib and baby stroller meant having to climb over beds to get anywhere. The hotel bar was mediocre with extraordinarily overpriced drinks. Overall, i was just really underwhelmed by the whole experience.
Review comment
AJ responded on Nov 12, 2018
Thank you for taking the time to leave us a great review. We appreciate the feedback you have given us.
Everyone
Pasquale is an amazing host for hotel. Great hotel, perfect location and fantastic restaurant options. This was my 5th stay and I’ll stay there again.
Review comment
Front Office Manager responded on Nov 10, 2018
Thank you so much for your review! We will be sure to share your wonderful words with Pasquale!
Everyone
The room was very tiny, a small triangle. The A/C was broken and the room was incredibly hot. The shower had almost no water pressure and a piece broke off when we tried to use the detachable shower head.
Review comment
Front Office Manager responded on Nov 10, 2018
We are terribly sorry for your unpleasant experience while staying with us. We are working consistently to improve in all aspects of the hotel- your feedback is greatly appreciated and we will use it as guidance to improve. Thank you again!
Empire Hotel
44 W 63rd St, New York, NY 10023Hotel Amenities
Hotel Area
Hotel Policies
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Dear Sir, Thank you very much for taking the time to write such a great review of your experience with us at The Empire Hotel NYC. We are delighted to read how much you enjoyed your trip and the hotel staff. We hope to have the pleasure of your company again soon.