Amazing service and hospitality
Very clean and convenient. Just the room is very small.
I booked this hotel because I saw many pictures of windowed tub from other reviewers and also from their website and I would have loved to have that. I carefully read the website and picked QUEEN LOFT ROOM because it said there will be a separate tub and a rain-shower in the bathroom with a picture of a windowed tub on their website. However when I got into the room, I saw it was not the same as its description at all. There was no separate tub and shower, nor windowed bathtub. I asked front desk staff that I want to stay in a room with features that exactly match the description and that I thought i paid for, but they told us those rooms are in fact not available. What disappointed me even more was that i felt like the front desk wasn’t trying hard enough to help me out and no apologies either until I spoke up and complained that she did not even say sorry.
Amazing stay cannot wait to stay again - staff was on top of it - they brought my delivery up which is more than other hotels during covid
First class service. High square feet for the price.
The staff at the front desk was especially helpful in trying to accommodate my needs. I was impressed and grateful. Jenna at the front desk and another gentleman really reached out to me in a helpful way. That was appreciated. I was also impressed with the people in the restaurant. I wish I remember the host and managers names.
Great retro/cool vibe. Rooms are a tad small but great staff/location/ and amenities make up for it and then some.
Nice funky cool cozy lobby with fireplace going even in the summer plus a sunny room that felt like a greenhouse. Lots of people just hanging out in such a nice spot. We had drinks both nights and also sat Sunday afternoon with the Sunday paper and had coffee it was very relaxing. Really nice wait staff - Aaron the bartender, and all of the waitresses. Lots of character. Small rooftop terrace but not a bar up there but you can bring your drinks up or just hang out up there.. Rooms NY small but well-appointed (espresso machine, mini-bar, etc) and elegant. had a terrace that was huge - bigger than the room! Only complaint is we would have appreciated another mirror spot to get ready, as the bathroom was tiny. We heard that Dirty French is rated well but didn't have a chance to eat there. We'll be back. Thanks Ludlow!
It was a nice place but not worth the money in my opinion
Hotel has its distinct pleasant characters, although the room is too tiny in a noisy neighborhood.
Located in Manhattan, The Ludlow Hotel is within a 10-minute walk of popular sights such as Lower East Side Tenement Museum and New Museum. This 4.5-star hotel has 175 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi.
This hotel serves as home to a bar, along with a restaurant that specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 11 AM.
All 175 soundproofed rooms provide minibars, free newspapers, and free local calls. Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and bathrobes. Safes and ironing boards are other standard amenities.
The Ludlow Hotel offers a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. Offsite parking is available for a fee. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include coffee/tea in a common area, free newspapers, and a terrace.
Amazing service and hospitality
Very clean and convenient. Just the room is very small.
I booked this hotel because I saw many pictures of windowed tub from other reviewers and also from their website and I would have loved to have that. I carefully read the website and picked QUEEN LOFT ROOM because it said there will be a separate tub and a rain-shower in the bathroom with a picture of a windowed tub on their website. However when I got into the room, I saw it was not the same as its description at all. There was no separate tub and shower, nor windowed bathtub. I asked front desk staff that I want to stay in a room with features that exactly match the description and that I thought i paid for, but they told us those rooms are in fact not available. What disappointed me even more was that i felt like the front desk wasn’t trying hard enough to help me out and no apologies either until I spoke up and complained that she did not even say sorry.
Amazing stay cannot wait to stay again - staff was on top of it - they brought my delivery up which is more than other hotels during covid
Hi Leahn, Thanks for the great review! I hope you'll come stay with us again soon. Best, Joe
First class service. High square feet for the price.
The staff at the front desk was especially helpful in trying to accommodate my needs. I was impressed and grateful. Jenna at the front desk and another gentleman really reached out to me in a helpful way. That was appreciated. I was also impressed with the people in the restaurant. I wish I remember the host and managers names.
Great retro/cool vibe. Rooms are a tad small but great staff/location/ and amenities make up for it and then some.
Hello, Thank you for your review. I'm sorry that you were unsatisfied with the features of your room. While the majority of our Loft Queen rooms do have a separate soaking tub and rain shower, there are a few rooms that have bathtub/shower combinations that are otherwise nearly identical to the features of the standard Loft Queen. The above, however, doesn't make up for the disappointment you felt at our team's response to your issue. I would like to extend my apologies and let you know that we're working with our team to figure out the best way to handle these sorts of issues as we move forward in these next months. I hope you will come stay with us again and give us a chance to make things right - we'd love to have you back.