My room had wall paper peeling off the walls, the bed had two sink holes, the bathroom was dirty with hair in the tub. All the furniture was old and scratched and the windows were open when I got there. Very old and run down hotel for $300 a night. It was very disappointing.
Place needs some TLC. Rooms carpet was a mess, walls looked like they were cracking and falling apart and the windows wouldn’t open even a tiny bit. But the pest part was the bathroom, nothing drained!! The toilet was just a mess. Don’t stay here. I’d give it two stars.
Run down. Nice staff.
Location, location, location. That is the best thing about this hotel. The lobby is nice but once you get off the elevator the decor becomes a bit shabby. The room, while small, was perfect. We had to change rooms after our first night, though, because the first room was right near the elevators, and the noise kept us up all night. Second room was further away and much quieter. Tip: make sure to request a room away from the elevators!
This building should not be a hotel. It's super old, water stained, thinning carpets, thin walls, lack of temperature control, no hot water, stained sheets, the towel rack fell off the wall during the night. We didn't know until the morning because we couldn't hear it because they placed us by the elevators which was sharing our wall. It was loud. I mean, I've been by elevators before and it never bothered me. These were tanks with gashing gears, screaming in pain at being used. I couldn't sleep at all. It was very, very loud and disturbing. The free in-room coffee wasn't that bad. That's my only positive comment.
For the price point I was fairly surprised. I 'm from new york (brooklyn) moved away and came back in for work. Though it sits in the heart of times square it is conveniently located to the theater district, radio city etc. And the price point was worth it.Older property but room was clean and staff extremely friendly. You could do worse.
The staff is Excellent, I was treated like a celebrity, and the location is AWESOME. They just need to renovate the rooms .. Overall B !!!
My room was disgusting and very unhappy with the room. Pictures on the Internet of the hotel were nothing like the actual room look like very unhappy with my stay
The room was not clean, the bathroom had rusty leaky faucets, the bathroom door had water damage and was painted over. The heater/fan was very loud! All night. We selected this hotel for breakfast and airport shuttle. NO Breakfast cause we used a 3rd party, no shuttle, clerk was very rude!!!! Not impressed!
nice hotel but beds were really uncomfortable to sleep on and no adjustment for heat or cool
Checking in was slow. Room is ok, just a bit out dated and some things are not taken care of, toilet was missing a screw in the lid, hallway carpet is very dirty and is coming off the ground, a bit sketchy, no towels in the room when we got there and slow to get them to us. Location is actually very good 👍, close to everything including Wicked theater. They Never mentioned a resort fee of $40 a night! Resort for what, they don't have any amenities like a pool or anything to consider it a resort, very disappointed in that. Bed was good.
Located in Manhattan, The Manhattan at Times Square Hotel is within a 10-minute walk of popular sights such as Rockefeller Center and Broadway. The 685 rooms at this 4-star hotel include coffee makers, flat-screen TVs, and pillowtop beds.
Continental breakfast is offered for a fee each morning from 6:00 AM to 12:30 PM. You can get a quick energy boost at the coffee shop/cafe.
37-inch flat-screen TVs come with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include coffee makers, free weekday newspapers, and free international calls.
A 24-hour gym, a business center, and a computer station are featured at The Manhattan at Times Square Hotel. Self parking is available for USD 72 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and a gift shop.
My room had wall paper peeling off the walls, the bed had two sink holes, the bathroom was dirty with hair in the tub. All the furniture was old and scratched and the windows were open when I got there. Very old and run down hotel for $300 a night. It was very disappointing.
We appreciate the feedback, Gina.We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward.We hope for the opportunity to host you again soon for a more positive experience.Brendan MoraesManaging Director
Place needs some TLC. Rooms carpet was a mess, walls looked like they were cracking and falling apart and the windows wouldn’t open even a tiny bit. But the pest part was the bathroom, nothing drained!! The toilet was just a mess. Don’t stay here. I’d give it two stars.
Thank you for taking the time to share your feedback, Fernando.We were disappointed to learn that stay was not up to your standard. Please be assured that this is not the standard that we aspire to provide and we will share your concerns with the appropriate members of our team moving forward.We hope you allow us the chance to share a more positive experience with you soon.Brendan MoraesManaging Director
Run down. Nice staff.
Location, location, location. That is the best thing about this hotel. The lobby is nice but once you get off the elevator the decor becomes a bit shabby. The room, while small, was perfect. We had to change rooms after our first night, though, because the first room was right near the elevators, and the noise kept us up all night. Second room was further away and much quieter. Tip: make sure to request a room away from the elevators!
We appreciate your feedback, Daniel.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.Brendan MoraesManaging Director