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citizenM New York Times Square

Property class: 4

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Photo gallery for citizenM New York Times Square

A modern bar area with multiple seating options, a well-stocked bar, and large windows offering city views.
A buffet with various food items, including pastries, fruits, and condiments.
A modern lounge with red and green chairs, a fireplace, and city views.
A rooftop terrace with seating areas, a glass railing, and a cityscape view.
A modern hotel entrance with a glass facade, red accents, and a prominent 'Citizen Hotel Times Square' sign.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services

Explore the area

View in a map
218 West 50th Street, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A hotel room with a large window, a bed with white linens, a bedside table with a lamp, and a red sculpture on a shelf.

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(40 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a small table with a lamp, a red chair, and a door leading to a bathroom.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

A modern hotel room with a large window, a bed, two bedside tables with lamps, a TV on the wall, and a telephone on the side table.

Premium Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(7 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

Located in Manhattan, citizenM New York Times Square is adjacent to Broadway and within a 5-minute walk of other popular sights like Times Square. This 230-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Broadway - 1 min walk - 0.1 miles
  • Times Square - 2 min walk - 0.1 miles
  • Rockefeller Center - 3 min walk - 0.2 miles
  • Broadway Theatre - 3 min walk - 0.2 miles
  • Radio City Music Hall - 5 min walk - 0.3 miles

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Penn Station - 16 min walk
  • John F. Kennedy Intl. Airport (JFK) - 61 min drive

Restaurants

  • ‪Din Tai Fung - ‬3 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Carnegie Diner & Cafe - ‬1 min walk

About this property

citizenM New York Times Square

CitizenM New York Times Square features a 24-hour gym, free WiFi in public areas, and a business center. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Other amenities at this boutique hotel include coffee/tea in a common area, express check-in, and express check-out.
43-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include iPads, laptop-compatible safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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The price is $344
Oct 4 - Oct 5
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 23.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Built in 2014
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 69

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 23.50 per person
  • Late check-out fee: USD 69 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Tax ID number is MRMDUS33.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square

citizenM New York Times Square

citizenM New York Times Square Hotel

citizenM Times Square Hotel

citizenM Times Square

citizenM New York Times Square Hotel

citizenM New York Times Square New York

citizenM New York Times Square Hotel New York

Frequently asked questions

Are free cancellation options available at citizenM New York Times Square?

CitizenM New York Times Square offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at citizenM New York Times Square?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on Oct 4, 2026 start from $302, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to citizenM New York Times Square?

This hotel is situated in Manhattan, just steps from Broadway and Times Square, and within a short walk of Rockefeller Center. You'll also find 5th Avenue and Central Park less than a mile away.

Does citizenM New York Times Square feature a casino at the property?

No, citizenM New York Times Square doesn't have a casino.

Will I find an indoor pool at citizenM New York Times Square?

No, there is no indoor pool at this hotel.

Does citizenM New York Times Square feature a restaurant that includes a breakfast menu?

Yes, citizenM New York Times Square serves buffet breakfast for a surcharge each morning at CanteenM - open 24/7.

Will citizenM New York Times Square allow pets to stay for free?

No, pets aren't allowed at citizenM New York Times Square though service animals are welcome.

How close is the airport from citizenM New York Times Square?

The closest major airport to citizenM New York Times Square is LaGuardia Airport (LGA), which is 10.6 mi away (35 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.9 mi away (18-minute drive).

citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1760 out of 2265 reviews
Rating 8 - Good. 343 out of 2265 reviews
Rating 6 - Okay. 94 out of 2265 reviews
Rating 4 - Poor. 42 out of 2265 reviews
Rating 2 - Terrible. 26 out of 2265 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Miozottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, have a bar an a restaurant was very convenient and the location perfect.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Trinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and service was great. We will definitely book our stay here again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice staff very easy check in and out process
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really nice! The room was clean and the staff was really nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for a short stay for either business or pleasure. Compact rooms and friendly staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was so nice, unbelievable location, trendy lobby, bar and rooftop bar were so nice.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Deidania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Levan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, very thought out design.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay. We had a brilliant room on the 15th floor that had a really special view.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kenneth D

Liked: Cleanliness
Great hotel in a perfect location.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was stellar!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Berkay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. Staff was very helpful, rooms very clean and the hotel‘s location is perfect. Would definitely recommend booking.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Beautiful decor! Perfect location!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brandi

It is in a great location. The staff is friendly & rooms very clean.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, shower was good, close to parking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect and the staff are amazing
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rick

Staff very friendly, clean room great location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Staff are really friendly and helpful. Would stay again.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing for solo travel. The room is huge in comparison to the ones I’ve stayed in around the area and the staff is super friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Staff were helpful and friendly. The ironing room is a nice touch.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect. One of the best hotel I slept at
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous here and we’d repeat on the next visit.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sergio Alejandro

Liked: Cleanliness, property conditions & facilities
It was an excellent stay, the staff was very friendly and the location is perfect.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities
Terrific hotel and staff.
Stayed 3 nights in Feb 2026