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Row NYC

4.0 out of 5.0

Recent guest reviews

Shower curtain was so rancid I soaked it in tub with shampoo - asked for new curtain & never got it. Also got woken up @ 1am by security someone was smoking- NOT ME!

When I booked the room I had called to ask if my friend and I could check-in early since our flight landed at 5AM. I even stated that I'd be happy to pay for the additional night, but I was assured that I could check-in when we arrived the day of our reservation and check-in early. We got to the hotel at 7AM and check-in wasn't until 4PM. The staff sent us away and had us check our bags into the concierge stating that they don't allow early check-in's. Needless to say my friend and I after being awake for over 24 hours were turned away and had to wander NY until our 4PM check-in.

View was amazing, but there was nothing special about the room. Check in was ridiculous and unorganized. The $30 fee at the end of the stay at this hotel is not worth it.

Close to tick tick diner for Breakfast, across the street from great peach smoothies, next corner to red velvet cheesecake and the beds were as comfortable as mine!!!!

Rooms were very dirty and small. Also expect a bunch of extra charges at checkout, they charge you right down to linen service, stayed 4 nights got charged an extra $200 per room at checkout. Location was great right in the middle of everything but that's about it.

The wait to check in was more than 30 minutes. The room was dirty (bathtub, toilets, carpet) and pieces of baseboard were broken and hanging on the the floor. The AC did not work properly. The bedside alarm and outlet were also not functional. I mentioned these things to a front desk attendant and was told somebody would be up to freshen the room and look at the broken items. That never happened. The elevators ALWAYS took at least 15 minutes to arrive and were often too full to take the first trip. This is the worst hotel I have ever stayed in.

It's clean and comfortable, plus it's within blocks of all the Time Square action.

Good location. Close to everything. Could use some upgrades. There wasn't a mini fridge in the room which isn't a big deal but inconvenient if you buy drinks and want to keep them cold. Decent water pressure in the bathroom. The bar in the hotel didn't open until 5pm. The elevators are weird and you have to enter your room number and wait for a designated elevator to come and get you which causes a lot of congestion and a long wait.

Close to Time Square...small but clean. Perfect for a quick weekend trip. Staff friendly and helpful.

The room I was checked in to was propped open with a towel. The bed was unmade & the bathroom was clearly used.

The rooms at Row NYC is very small and overall it feels like a motel rather than a hotel. Location is the only attractive point for this "hotel", but for the price they charge, I will not recommend anyone to stay there.

Good, not easy to contact the hotel directly especially when away from home base. A text or email chat about the reservation number would have helped.

Manages to keep rooms quiet even though this is a very busy hotel. Hallways are somewhat dank. I'm grateful for the service of holding our bags for the day after we checked out but it would be nice if the staff didn't pester us to make sure we tipped them.

The restaurant is a food court. No room service. The walls peel in a couple places. It is just not a four star. On the other hand, the price was good, location excellent and everything is close. My room was nice, but small. It is a nice hotel but it purports to be more than it is.

I travel frequently and can easily say this was the worst hotel I've ever stayed in. I assume the terrible lighting in the lobby and hallway are meant to create a "mood" but it feels like they didn't pay their electric bill. My room was full of stains and felt old and musty. I didn't even feel comfortable enough to shower. I contemplated going out and going for a walk but didn't want to get depressed again coming back in and seeing the room.

Amenities are very basic. But accessible when you’re in the city! Near broadway, subway and port authority.

Although my experience started off rocky - the check-in process was a bit lengthy due to high volume; the wait for the elevator was at least 20 minutes; and the door keys weren't working so we had to start the elevator process all over again...in the end it all worked out and the staff was surprisingly pleasant!

The hotel was not clean, while waiting in the lobby for over 3 hours to check into our room the first thing we saw walking away for the bar area was a cockroach. Nobody let us know when our room was clean, we had to keep checking in the long line and felt like we were annoying instead of just getting notified. Our room was definitely small, shower was filthy, and wasn’t as nice as online pictures showed.

Row NYC was perfectly located. Easy to get to places walking or via the subway. Good atmosphere but could use a little updating in rooms especially bathrooms

Hotel staff was not very polite or attentive and locked me out of my room due to an error on their part.

700 8th Avenue New York NY

Hotel highlights

  • Walking distance to Broadway and Times Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Midtown, Row NYC is within a 5-minute walk of Broadway and within 15 minutes of other popular attractions like Times Square. This 4-star hotel welcomes guests with conveniences like free in-room WiFi, a fitness center, and a 24-hour business center. Centrally located in New York, the hotel is also a short walk from Macy's and New York Public Library.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 7 AM to 11:30 AM.


Rooms

A 32-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include an iPod dock, a laptop-compatible safe, and a phone.


Property features

At Row NYC, guests have access to a fitness center, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 40 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Superior Room (ADA)

Full 1 | Sleeps 2

Superior Room (Two Twin)

Twin 2 | Sleeps 2

Deluxe Room, 1 King Bed, City View

King 1 | Sleeps 2

Superior Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Row NYC

Everyone (135) Business (34) Couples (44) Students (1) Family (42) Other (26) Friends (37)
3
Everyone

Shower curtain was so rancid I soaked it in tub with shampoo - asked for new curtain & never got it. Also got woken up @ 1am by security someone was smoking- NOT ME!

By on Sep 22, 2018

2
Everyone

When I booked the room I had called to ask if my friend and I could check-in early since our flight landed at 5AM. I even stated that I'd be happy to pay for the additional night, but I was assured that I could check-in when we arrived the day of our reservation and check-in early. We got to the hotel at 7AM and check-in wasn't until 4PM. The staff sent us away and had us check our bags into the concierge stating that they don't allow early check-in's. Needless to say my friend and I after being awake for over 24 hours were turned away and had to wander NY until our 4PM check-in.

By on Sep 17, 2018

3
Everyone

View was amazing, but there was nothing special about the room. Check in was ridiculous and unorganized. The $30 fee at the end of the stay at this hotel is not worth it.

By , from Southern California on Aug 14, 2018

4
Everyone

Close to tick tick diner for Breakfast, across the street from great peach smoothies, next corner to red velvet cheesecake and the beds were as comfortable as mine!!!!

By , from Oklahoma on Aug 5, 2018

1
Everyone

Rooms were very dirty and small. Also expect a bunch of extra charges at checkout, they charge you right down to linen service, stayed 4 nights got charged an extra $200 per room at checkout. Location was great right in the middle of everything but that's about it.

By on Jul 30, 2018

1

disgusting

Everyone

The wait to check in was more than 30 minutes. The room was dirty (bathtub, toilets, carpet) and pieces of baseboard were broken and hanging on the the floor. The AC did not work properly. The bedside alarm and outlet were also not functional. I mentioned these things to a front desk attendant and was told somebody would be up to freshen the room and look at the broken items. That never happened. The elevators ALWAYS took at least 15 minutes to arrive and were often too full to take the first trip. This is the worst hotel I have ever stayed in.

By , from NYC on Jul 30, 2018

4
Everyone

It's clean and comfortable, plus it's within blocks of all the Time Square action.

By on Jul 20, 2018

4
Everyone

Good location. Close to everything. Could use some upgrades. There wasn't a mini fridge in the room which isn't a big deal but inconvenient if you buy drinks and want to keep them cold. Decent water pressure in the bathroom. The bar in the hotel didn't open until 5pm. The elevators are weird and you have to enter your room number and wait for a designated elevator to come and get you which causes a lot of congestion and a long wait.

By on Jul 18, 2018

4

row nyc

Everyone

Close to Time Square...small but clean. Perfect for a quick weekend trip. Staff friendly and helpful.

By on Jul 15, 2018

2

checked in; was given a room that was still dirty!

Everyone

The room I was checked in to was propped open with a towel. The bed was unmade & the bathroom was clearly used.

By on Jun 29, 2018