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Row NYC

4.0 out of 5.0

Recent guest reviews

Good, not easy to contact the hotel directly especially when away from home base. A text or email chat about the reservation number would have helped.

Manages to keep rooms quiet even though this is a very busy hotel. Hallways are somewhat dank. I'm grateful for the service of holding our bags for the day after we checked out but it would be nice if the staff didn't pester us to make sure we tipped them.

The restaurant is a food court. No room service. The walls peel in a couple places. It is just not a four star. On the other hand, the price was good, location excellent and everything is close. My room was nice, but small. It is a nice hotel but it purports to be more than it is.

I travel frequently and can easily say this was the worst hotel I've ever stayed in. I assume the terrible lighting in the lobby and hallway are meant to create a "mood" but it feels like they didn't pay their electric bill. My room was full of stains and felt old and musty. I didn't even feel comfortable enough to shower. I contemplated going out and going for a walk but didn't want to get depressed again coming back in and seeing the room.

Amenities are very basic. But accessible when you’re in the city! Near broadway, subway and port authority.

Although my experience started off rocky - the check-in process was a bit lengthy due to high volume; the wait for the elevator was at least 20 minutes; and the door keys weren't working so we had to start the elevator process all over again...in the end it all worked out and the staff was surprisingly pleasant!

The hotel was not clean, while waiting in the lobby for over 3 hours to check into our room the first thing we saw walking away for the bar area was a cockroach. Nobody let us know when our room was clean, we had to keep checking in the long line and felt like we were annoying instead of just getting notified. Our room was definitely small, shower was filthy, and wasn’t as nice as online pictures showed.

Row NYC was perfectly located. Easy to get to places walking or via the subway. Good atmosphere but could use a little updating in rooms especially bathrooms

Hotel staff was not very polite or attentive and locked me out of my room due to an error on their part.

The room was extremely small a little bigger than a cruise ship, MAYBE. The dust on the baseboards were thick enough to start a small garden. The carpets appeared filthy and in need of cleaning or changing. When we were leaving Sunday, the elevators were not working, we were on the 20th floor. We finally were able to take the service elevator. People were stuck in the hotel guest elevators. The fire dept was called to rescue them. The bar was supposed to be open till midnight, it always seemed to be closed around 11pm. I would not recommend this hotel, there are plenty other nice places to stay in NYC.

The rest room is brand spanking new which is very important in my opinion! The rest of the room is fine but small but that’s usual for Nyc

I really loved the location of this hotel, right around the corner from Time Square. I also really liked that the hotel was always really live at night, the DJ played a lot of new music.

The hotel was clean, very good location. However, they charge 30 us more per night as facilities fee

Good location, good price, good rooms (small but funcional), overall good experience!

I spoke with the hotel multiple times in the weeks prior to arrival. I asked to pay on full about 3 weeks before arriving and was asked to print off paperwork and fax back, Multiple steps so I decided to wait until arriving. I asked if my debit card was going to hold the room or if they would actually draft my card. I didn’t realize they had an old card number that had been compromised and had to be changed since I had reservations for 7 months. When we arrived they had given our room away. No phone call or notification at all! We ending up having to rush to find another hotel which Cost us more money. After spending more on a hotel we got to do less due to our vacation budget being shot! I would not recommend this hotel if it was the only one in NYC!!!!!!

We checked out four hours after checking in because it literally sounded like a train was running above the room (room #1632). The walls were paper thin, just could lightly touch them and they moved. The room was extremely tiny, definitely could not fit two grown adults in like 100 sq ft. We had a nice view of the back of hotel and no one shut the curtains so you could see everyone in their hotel rooms. When we left the building we had to stand in a long security line to get on the elevator, every single time. This was the worst hotel that I ever stayed in.

Easy check in, not really much personality from the front desk but they let us check in 2 hrs earlier. Rooms were nice, small but thats to be expected so were the bathrooms. Hotel had a weird smell but nothing that was overwhelming. Great location!!

Check-in person was not necessarily rude, but no hospitable and not welcoming at all. The hotel is dark and lends itself to the “club” feel. My husband and I weren’t bothered by it, but if you like a well-lighted hotel, this is not for you. There is a bar in the lobby that turns into a coffee bar in the mornings, as well as, a kitchen with 6 different eateries in the lobby for a quick bite for breakfast, lunch and dinner. The prices are a bit expensive, but it is NYC. You can also find a Sugar store right next to the hotel, with access from the main entrance without having to leave the hotel, if you’re in the mood for something sweet to eat. There were no options to order room service and it may have something to do with the kitchen open to hotel guests in the lobby. The room was quaint, but not uncomfortable for a couple. I’ve stayed in other NYC hotels where the room allows for one person at a time to be able to walk. It was as clean as is expected, but nothing extravagant. The hotel was ok, and would recommend it for the simple fact that it has options for food and centrally located.

This must be a 200 year old building, everything is so old despite the Hotel effort to cover in Mordern Design. The general smell is Old. The Staffs ảre Ok. We rather pay more for newer place to stay.

Row is convenient so many things in NYC, perfect walking distance.

700 8th Avenue New York NY

Hotel highlights

  • Walking distance to Broadway and Times Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Midtown, Row NYC is within a 5-minute walk of Broadway and within 15 minutes of other popular attractions like Times Square. This 4-star hotel welcomes guests with conveniences like free in-room WiFi, a fitness center, and a 24-hour business center. Centrally located in New York, the hotel is also a short walk from Penn Station and Macy's.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 7 AM to 11:30 AM.


Rooms

The rooms are air-conditioned and have an array of amenities, including iPod docks, laptop-compatible safes, and phones. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Row NYC, guests have access to a fitness center, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 40 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Standard Room

Full 1 | Sleeps 2

Deluxe Room, City View

Full 1 | Sleeps 2

Premium Room, City View

Full 1 | Sleeps 2

Deluxe Room, 2 Double Beds, City View

Full 2 | Sleeps 4

Guest reviews for Row NYC

Everyone (123) Business (34) Couples (44) Students (1) Family (42) Other (26) Friends (37)
4
Everyone

Manages to keep rooms quiet even though this is a very busy hotel. Hallways are somewhat dank. I'm grateful for the service of holding our bags for the day after we checked out but it would be nice if the staff didn't pester us to make sure we tipped them.

By on Jun 11, 2018

3

this is a 2.5 to 3 star hotel

Everyone

The restaurant is a food court. No room service. The walls peel in a couple places. It is just not a four star. On the other hand, the price was good, location excellent and everything is close. My room was nice, but small. It is a nice hotel but it purports to be more than it is.

By on May 19, 2018

1

hostel meets nightclub

Everyone

I travel frequently and can easily say this was the worst hotel I've ever stayed in. I assume the terrible lighting in the lobby and hallway are meant to create a "mood" but it feels like they didn't pay their electric bill. My room was full of stains and felt old and musty. I didn't even feel comfortable enough to shower. I contemplated going out and going for a walk but didn't want to get depressed again coming back in and seeing the room.

By on May 18, 2018

3
Everyone

Amenities are very basic. But accessible when you’re in the city! Near broadway, subway and port authority.

By , from New York, NY on May 15, 2018

4

good location - near everything!!

Everyone

Although my experience started off rocky - the check-in process was a bit lengthy due to high volume; the wait for the elevator was at least 20 minutes; and the door keys weren't working so we had to start the elevator process all over again...in the end it all worked out and the staff was surprisingly pleasant!

By , from DMV on Apr 19, 2018

2

the best thing about the hotel is the location

Everyone

The hotel was not clean, while waiting in the lobby for over 3 hours to check into our room the first thing we saw walking away for the bar area was a cockroach. Nobody let us know when our room was clean, we had to keep checking in the long line and felt like we were annoying instead of just getting notified. Our room was definitely small, shower was filthy, and wasn’t as nice as online pictures showed.

By on Apr 16, 2018

4
Everyone

Row NYC was perfectly located. Easy to get to places walking or via the subway. Good atmosphere but could use a little updating in rooms especially bathrooms

By on Apr 2, 2018

2
Everyone

Hotel staff was not very polite or attentive and locked me out of my room due to an error on their part.

By on Mar 6, 2018

2
Everyone

The room was extremely small a little bigger than a cruise ship, MAYBE. The dust on the baseboards were thick enough to start a small garden. The carpets appeared filthy and in need of cleaning or changing. When we were leaving Sunday, the elevators were not working, we were on the 20th floor. We finally were able to take the service elevator. People were stuck in the hotel guest elevators. The fire dept was called to rescue them. The bar was supposed to be open till midnight, it always seemed to be closed around 11pm. I would not recommend this hotel, there are plenty other nice places to stay in NYC.

By , from New Orleans, La. on Feb 26, 2018

4

not bad at all

Everyone

The rest room is brand spanking new which is very important in my opinion! The rest of the room is fine but small but that’s usual for Nyc

By on Jan 30, 2018