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Row NYC

4.0 out of 5.0

Recent guest reviews

The rest room is brand spanking new which is very important in my opinion! The rest of the room is fine but small but that’s usual for Nyc

I really loved the location of this hotel, right around the corner from Time Square. I also really liked that the hotel was always really live at night, the DJ played a lot of new music.

The hotel was clean, very good location. However, they charge 30 us more per night as facilities fee

Good location, good price, good rooms (small but funcional), overall good experience!

I spoke with the hotel multiple times in the weeks prior to arrival. I asked to pay on full about 3 weeks before arriving and was asked to print off paperwork and fax back, Multiple steps so I decided to wait until arriving. I asked if my debit card was going to hold the room or if they would actually draft my card. I didn’t realize they had an old card number that had been compromised and had to be changed since I had reservations for 7 months. When we arrived they had given our room away. No phone call or notification at all! We ending up having to rush to find another hotel which Cost us more money. After spending more on a hotel we got to do less due to our vacation budget being shot! I would not recommend this hotel if it was the only one in NYC!!!!!!

We checked out four hours after checking in because it literally sounded like a train was running above the room (room #1632). The walls were paper thin, just could lightly touch them and they moved. The room was extremely tiny, definitely could not fit two grown adults in like 100 sq ft. We had a nice view of the back of hotel and no one shut the curtains so you could see everyone in their hotel rooms. When we left the building we had to stand in a long security line to get on the elevator, every single time. This was the worst hotel that I ever stayed in.

Easy check in, not really much personality from the front desk but they let us check in 2 hrs earlier. Rooms were nice, small but thats to be expected so were the bathrooms. Hotel had a weird smell but nothing that was overwhelming. Great location!!

Check-in person was not necessarily rude, but no hospitable and not welcoming at all. The hotel is dark and lends itself to the “club” feel. My husband and I weren’t bothered by it, but if you like a well-lighted hotel, this is not for you. There is a bar in the lobby that turns into a coffee bar in the mornings, as well as, a kitchen with 6 different eateries in the lobby for a quick bite for breakfast, lunch and dinner. The prices are a bit expensive, but it is NYC. You can also find a Sugar store right next to the hotel, with access from the main entrance without having to leave the hotel, if you’re in the mood for something sweet to eat. There were no options to order room service and it may have something to do with the kitchen open to hotel guests in the lobby. The room was quaint, but not uncomfortable for a couple. I’ve stayed in other NYC hotels where the room allows for one person at a time to be able to walk. It was as clean as is expected, but nothing extravagant. The hotel was ok, and would recommend it for the simple fact that it has options for food and centrally located.

This must be a 200 year old building, everything is so old despite the Hotel effort to cover in Mordern Design. The general smell is Old. The Staffs ảre Ok. We rather pay more for newer place to stay.

Row is convenient so many things in NYC, perfect walking distance.

Overall great. Rooms are tight but that is to be expected in NYC.

First impression hotel was good. Check in was efficient once we came back in at 4 and our bags were brought directly to our room. Our room was located directly across from the elevators which made it very noisy but manageable. Trouble began when our bathroom started smelling like sewer. I closed the drains in the bathtub and it seemed to help. When we came back from exploring all day the bathroom smell was worse. We ran the shower and it helped a lot. I did an initial review and the hotel responded that someone would contact me. Nothing. Went downstairs and complained and we were told someone would come up and check it out. We waited over an hour and half and no one showed. Went back downstairs and spoke with a manager that said this happened when it rained/ snowed. We disputed that as when we arrived it hadn’t rained or snowed and were extremely disappointed that no one bothered to communicate with us. No other rooms were available and were told that to check with other managers in the morning about switching rooms. We used the bathrooms downstairs since ours smelled so bad and in the ladies one was missing toilet paper and another one was clogged. For the inconvenience they would waive two nights of convenience fees. In the morning we got another room after speaking with a manager as it turns out a room was available and he had never heard about smells due to rain and snow. He was a big help and accommodating. Overall this hotel stay was very disappointing.

Loved the City Kitchen next door - so easy to grab a bite and go anytime of day or night. Liked the bar downstairs as well. Rooms were a bit small but not bad for a quick stay. tough part of town as it is times square but also a good central location. Staff was great and accommodating,

Don’t like that it cost 97$ extra for WiFi in 3 day stay. Otherwise, great stay.

The room was ok. Not very big. You have a safe to keep the passports and important stuff, but you don't get a fridge. Plenty of towels and the beds are Full size not Queen so keep that in mind. They have pretty good eating facilities inside, but you're in NYC, so it seems silly to look to eat at the hotel. They shouldn't be charging you with a resort fee, but the eating places inside kind of gives them an excuse to. The real reason to stay at the Row is Location Location Location!!!! You are literally within a couple of blocks from Tiime Square, 42 ST, Rockefeller Plaze, awesome theaters, Central Park and Zullio eating and shopping spots! We would leave in the morning and literally only go back to the room to shower and sleep. NYC is pretty expensive and the Row is a great bang for your buck type of spending. It's not remotely gross or dingy, the people were nice, and it's a pretty good place to crash, rest, and reset for the next New York City day. I'd stay there again. I hope I was helpful. Good travels :)

Great location, centrally located in Manhattan to Theaters, Museums , restaurants, transportation like the 42nd Street /Port Authority Bus Terminal and subway station that is wheelchair accessible by elevators. Clean facility and friendly staff.

Location is everything. Disappointing in everything else. Slow check-in. Always a long line at front desk. Hotel charged for resort fee but none of the printers can print, and no one was really around to help for that. Compared to the modern and cool lobby, the room looked like 80 years older than the lobby and was really plain. Visible dark debris were left on sheets and bathroom. Very limited space in room. Could hear people snoring or talking in their rooms when I walked along the hallway. Not much too look at, even though we had a "city view" room. It would be a fair place to sleep for the night, but nothing else.

Booked the Row because of price and location. It's only a block or two from Times Square and in the middle of the theater district. We had twin beds and they were uncomfortable. But the room was large (for NYC), clean and fairly quiet. I'd recommend only if you needed to stay within a budget.

Good location, but noisy, small room and hidden fees. Overall disappointed with both Row NYC and Orbitz since they should have integrated the "facilities fee" to the cost per night when comparing against other hotels.

The hotel itself is actually quite well put-together for the location it's in. Right in the heart of Manhattan, the hotel has some fantastic amenities and is very clean. The negatives (which are glaring) are that the rooms are microscopic (which can be a given in Manhattan) and that the staff are some of the rudest, most disorganized people I've ever worked with. They treated my entire 9 person party like garbage at all times and regularly disseminated incorrect or contradictory information about every single service the establishment offers. Overall, nice location and building, but poorly staffed.

700 8th Avenue New York NY

Hotel highlights

  • Walking distance to Broadway and Times Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Hell's Kitchen, Row NYC is within a 5-minute walk of Broadway and within 15 minutes of other popular attractions like Times Square. This 4-star hotel welcomes guests with conveniences like free in-room WiFi, a fitness center, and a 24-hour business center. Centrally located in Manhattan, the hotel is also a short walk from Macy's and Rockefeller Center.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 7 AM to 11:30 AM.


Rooms

The rooms are air-conditioned and have an array of amenities, including iPod docks, laptop-compatible safes, and phones. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Renovated in 2014, Row NYC offers a fitness center, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 40 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Standard Room

Full 1 | Queen 1 | Sleeps 2

Deluxe Room, City View

Full 1 | Queen 1 | Sleeps 2

Premium Room, City View (Full)

Full 1 | Queen 1 | Sleeps 2

Deluxe Room, 2 Double Beds, City View

Full 2 | Sleeps 4

Guest reviews for Row NYC

Everyone (114) Business (34) Couples (44) Students (1) Family (42) Other (26) Friends (37)
4

not bad at all

Everyone

The rest room is brand spanking new which is very important in my opinion! The rest of the room is fine but small but that’s usual for Nyc

By on Jan 30, 2018

5

awesome location.

Everyone

I really loved the location of this hotel, right around the corner from Time Square. I also really liked that the hotel was always really live at night, the DJ played a lot of new music.

By on Jan 29, 2018

3

very good location. confortable

Everyone

The hotel was clean, very good location. However, they charge 30 us more per night as facilities fee

By , from new york on Jan 28, 2018

4

good overall

Everyone

Good location, good price, good rooms (small but funcional), overall good experience!

By on Jan 4, 2018

1

they gave my room away!!!!

Everyone

I spoke with the hotel multiple times in the weeks prior to arrival. I asked to pay on full about 3 weeks before arriving and was asked to print off paperwork and fax back, Multiple steps so I decided to wait until arriving. I asked if my debit card was going to hold the room or if they would actually draft my card. I didn’t realize they had an old card number that had been compromised and had to be changed since I had reservations for 7 months. When we arrived they had given our room away. No phone call or notification at all! We ending up having to rush to find another hotel which Cost us more money. After spending more on a hotel we got to do less due to our vacation budget being shot! I would not recommend this hotel if it was the only one in NYC!!!!!!

By , from Albertville, Al on Dec 28, 2017

1

worst hotel i’ve ever stayed at

Everyone

We checked out four hours after checking in because it literally sounded like a train was running above the room (room #1632). The walls were paper thin, just could lightly touch them and they moved. The room was extremely tiny, definitely could not fit two grown adults in like 100 sq ft. We had a nice view of the back of hotel and no one shut the curtains so you could see everyone in their hotel rooms. When we left the building we had to stand in a long security line to get on the elevator, every single time. This was the worst hotel that I ever stayed in.

By , from NJ on Dec 26, 2017

4
Everyone

Easy check in, not really much personality from the front desk but they let us check in 2 hrs earlier. Rooms were nice, small but thats to be expected so were the bathrooms. Hotel had a weird smell but nothing that was overwhelming. Great location!!

By on Dec 26, 2017

4

nice hotel, close to times square

Everyone

Check-in person was not necessarily rude, but no hospitable and not welcoming at all. The hotel is dark and lends itself to the “club” feel. My husband and I weren’t bothered by it, but if you like a well-lighted hotel, this is not for you. There is a bar in the lobby that turns into a coffee bar in the mornings, as well as, a kitchen with 6 different eateries in the lobby for a quick bite for breakfast, lunch and dinner. The prices are a bit expensive, but it is NYC. You can also find a Sugar store right next to the hotel, with access from the main entrance without having to leave the hotel, if you’re in the mood for something sweet to eat. There were no options to order room service and it may have something to do with the kitchen open to hotel guests in the lobby. The room was quaint, but not uncomfortable for a couple. I’ve stayed in other NYC hotels where the room allows for one person at a time to be able to walk. It was as clean as is expected, but nothing extravagant. The hotel was ok, and would recommend it for the simple fact that it has options for food and centrally located.

By on Dec 26, 2017

2

too old

Everyone

This must be a 200 year old building, everything is so old despite the Hotel effort to cover in Mordern Design. The general smell is Old. The Staffs ảre Ok. We rather pay more for newer place to stay.

By on Dec 26, 2017

5
Everyone

Row is convenient so many things in NYC, perfect walking distance.

By on Dec 17, 2017